Campground Reviews

May 31, 2023
As usual the grounds are well kept. The staff was more welcoming and friendly compared to our last visit (Sept. 2022). The check-in process seemed faster and easier, utilizing the express check-in that was emailed prior to our arrival. We were disappointed the water slide attraction was closed because of the new stairs had failed inspection. There were plenty of activities to keep the kids busy.
May 31, 2023
There was allot to do. We has great weather. There was only one problem no wifi. We would go back next year
May 31, 2023
We tried the glamping tent for the first time we loved it so much we reserved it again for July
May 31, 2023
Great place to stay, nice staff with so many activities. Always love to staying with Koa. Already did in different states and locations.
May 31, 2023
May 31, 2023
May 31, 2023
Loved my stay and coming back again.. wish I would have been notified about the water slide not working but it wasn’t a make it or break it. Staff were amazing and helpful!
May 31, 2023
Awesome park ! Very friendly definitely will rent a golf cart next time .there is so much to do ! Pet friendly !
May 31, 2023
I understand it was the first big holiday weekend but check in was not organized.
May 31, 2023
Loved the campground. Site was not my favorite. Activities were great
May 31, 2023
we were excited to stay and try all the activities offered. we were disappointed that there was no mention when booking that the waterslide was not functional due to inspection being delayed. so huge disappointment for the kids. campers were friendly. staff was very helpful and pleasant. had a great time playing human bingo and finding out fun facts about employees. rope course employees,the best!
May 31, 2023
We loved everything about this KOA site! The staff was amazing and the variety of things to do put this campground on top of our list
May 31, 2023
It seemed like all the amenities we wanted to use weren’t available like the heated pool and slides. Many issues with booking sites and power during our stay. This will be our 6 site groups last year. For the money we have found much better experiences.

CAMPGROUND RESPONSE / COMMENTS:

Having 2 large storms was the result of this comment.
May 31, 2023
Worst stay we have had in over 10 years of camping at this location. Manager and staff does not care about campers and their experience. If you locked in a site last year, at the office, with a KOA staff, BEWARE! They probably did not book the reservation right and you will lose your site. They did this to us and tried to put us on a site too small for our camper and sewer on wrong side of site.

CAMPGROUND RESPONSE / COMMENTS:

Ms Burns claimed that she had locked in her site but this was not the case, staff tried to accommodate her and moved her to another site. guests was not happy. Optimizer moved her site 14 times.
May 31, 2023
Memorial Day weekend, opening weekend. The water slide was closed the entire time! Ropes course was closed on Monday. Kids were disappointed! Sites are good, bathrooms are clean, fun activities. Would go back just bummed that things were closed for opening weekend!

CAMPGROUND RESPONSE / COMMENTS:

Waterslide was closed as the state fire marshall was not able to give us the operating permit for another 2-weeks. Ropes are closed on Mondays, this is also posted on the website.
May 31, 2023
We were not able to use cable or the WIFI. Not all of the amenities were open. For $200+ per night for a camper site, I’m not sure what we were paying for. If you can’t be ready for Memorial Day weekend, you should charge off season rates.

CAMPGROUND RESPONSE / COMMENTS:

Wifi is only available in the main office and arcade. Big pool and waterslide was closed all other amenities were open.
May 31, 2023
Check in process was cumbersome. Water slide was closed which was upsetting to kids that had been looking forward to this specifically. The cable connection that we pay for in the premium sites was not working. These are 2 important items for which we paid for yet there was no communnicatio or acceptable alternative.Only 1/2 of our sites had fire rings (camping with group).More umbrellas at pool

CAMPGROUND RESPONSE / COMMENTS:

check in takes only 5 minutes, we seat guests to complete the paperwork and then go to the office, its much faster now. slide didnt open as we didnt have the permit. Cable had issues because of the flooding, the technicians were 3 weeks away from coming to make the repairs. fire rings were purchased
May 31, 2023
Water slide was closed and we were not made aware when booking, and site we were given, had a 4ft long, 1.5ft deep hole that was next to the back of our camper. This was a “deluxe pull through”

CAMPGROUND RESPONSE / COMMENTS:

The slide opens on memorial day. due to water damage we had to trench in the site, maintenace was quick and the hole was filled the same day.
May 31, 2023
Worse Koa we’ve ever been to. Below KOA standards.

CAMPGROUND RESPONSE / COMMENTS:

The comment is very vauge, Ms Gervais stayed at the campground during heavy flooding. Guest stayed in 166, parked in the middle of the site and complained she had no place to sit. she would not move the camper as she stated she was not moving.
May 30, 2023
May 30, 2023
From the beginning the front staff went above and beyond to get 2 sites together so we can be next to our friends. Throughout our stay staff was great and always checking to make sure things were good. Our kids had a great time and can’t wait to be back!
May 30, 2023
Everything was good. Until we found there was no water at either dump stations .. Extremely unsanitary.
May 30, 2023
Wonderful people working together to make the camping trip awesome! Everyone was so friendly. Clean facilities and lots of good activity for kids.
May 30, 2023
Amazing kid friendly atmosphere. Plenty to do with the whole family!!
May 29, 2023
Always a pleasure staying there! Grounds are kept clean, bathroom and showers are clean and staff is always helpful and pleasant
May 24, 2023
All of the staff was very helpful and friendly.
May 23, 2023
It was a great stay!!!! Can't wait to go back
May 22, 2023
we had no tv the entire weekend because they were waiting for a part of some sort? I wish we were told this when we checked in, nothing was said and they had no idea when it would be fixed. for the money we paid i thought they should have given us some sort of discount for the inconvenience of no tv. also the coffee pot is useless very small and slow, they need to get bigger size.
May 22, 2023
Amazing. Thanks!
May 22, 2023
May 22, 2023
nice clean bathrooms and lots of activities for children
May 21, 2023
May 21, 2023
May 20, 2023
This was a very tough stay. The campground was not ready to open and should not have opened. The roads had wires sticking out where walkers could trip. The park was a construction zone. The pools weren't open, the store was only open until 5 PM. There was no propane. Our site was a mess with no picnic table. Very disappointed. We won't be back.

CAMPGROUND RESPONSE / COMMENTS:

We had a severe storm on our 1st and 2nd week of opening. Certain areas were flooded and we had heavy equipment to remove the water and add rock and sand. Pool at waterslide was open. store hours are posted and given to guests, picnic table was replaced,we have blue rhino.
May 19, 2023
Unfortunately I was only there overnight so didn't get to fully use all the facilities, but a very nice campground.
May 18, 2023
All of the staff was friendly and helpful. We loved all the activities offered, our favorite being the kids carnival. The girls running the carnival were great with kids and my daughter had such a good time. I gave this campground a 4 because on the website and in the KOA directory it said the pool opened May 6th but when we got there it was closed until Memorial Day which was misleading.
May 18, 2023
May 18, 2023
Park was nice but the sight in process was ridiculous. Had to sign legal agreements for the dog ad well as having pictures taken. Took the camping joy out. Keep lawyers out of your campground!

CAMPGROUND RESPONSE / COMMENTS:

The campground has 4 sheets of paper guests have to initial and sign, its a 5 minute process at most.
May 16, 2023
Overall a great stay - we had reserved a Safari Tent but due to the area being flooded earlier we got upgraded to a Deluxe Cabin. The cabin was great and very clean. The water was shut off when we arrived but was easy enough to turn on. Staff were all very helpful and friendly and we appreciated all the activities they had. Only issue was lack of clear instructions on what to do as a late arrival.
May 16, 2023
May 16, 2023
We enjoyed our stay! My family & I are looking forward to staying at KOA campgrounds again. The only downfall was there was no hot water on day 2. We stayed for 2 nights three days. Maintenance came to check and fix the issue but it went unresolved and as we were leaving the next morning didn’t want to bother to call the office. Other then that campground is beautiful with so many activities!
May 16, 2023
We stayed before Memorial Day, which is nice because it's not very full, and it's quiet early pre-season. There should be a "pre-season" rate though, we paid full price for all the amenities but most were not ready or had limited availability. i.e. no pool, no waterslide, no hot tub, no community bonfire, camp store only open until 5. That's ok, but we did pay for all that at full price.
May 16, 2023
We had a great stay at Lebanon KOA. It was opening weekend so it was a very quiet relaxing weekend. We had a great site on the river. Lots of activities for kids included in your stay-high ropes, mini golf, pools playgrounds and water slide and river tubing! We loved it and booked another stay in August!
May 16, 2023
So disappointed with the Rustic cabin-no shade, no privacy, bee-infested blowing sand covered site- even though all around us were empty newer private cabins with tree cover NO SAND filled with BEES. And I was never told pools wouldnt be open and charged with resort fees? For what? We have been coming here for 30+ years, I called many times to be sure all was good and got a dif answer ea time
May 16, 2023
Very disappointed in the appearance of the campground, wires sticking up out of the ground, huge pot holes, the sites hadn’t been cleaned from the winter. We had no picnic table. The store closed at 5 all weekend. The pools and hot tub were not open. I know they were trying to get open and had a flooding issue but disappointed I paid for things I couldn’t use.

CAMPGROUND RESPONSE / COMMENTS:

we were cleaning up after 5' of water had overrun certain parts of the campground. We had our landscaping team cleaning as fast as they could, 5 days to clean up sites. operating hours were posted and guest were informed. waterslide pool was open.
May 15, 2023
May 15, 2023
Great stay. The cabin had everything we needed and was very clean. The sites were clean and spacious. Lots of activities for the kids. The kids loved the ropes course which was included in the rate. Would definitely stay in a cabin again.
May 15, 2023
May 15, 2023
Nice people. The campground could use some gravel.
Nov 10, 2022
Awesome!
Oct 06, 2023
This place is beyond perfect. Visited this campsite for a solo get away, stayed in one of the deluxe cabins. Everything from the employees to the rooms, the trails, the pools, etc, was great. This campsite is huge and there is so much to do! The general Manager Steve was Fantastic. Being a solo female traveler, Steve made sure I was well taken care of to ensure my safety. They met all of my needs, I will 100% be recommending this campsite to friends and family. I will definitely be coming back. Thank you so much!
- Stephanie Croak on Google
Oct 02, 2023
This was a great campground. Awesome staff. Jen was fantastic to help us reserve our cabins for next year.
- Rick Bouchard on Google
Sep 27, 2023
We rented a trailer from them at one of their site. Trailer was very clean and well maintained. Bathroom was very small but that's expected from this small trailer. The kitchen was good with almost everything you need for the stay. The full bed was spacious for two. They also have two bunker beds good enough for 2 kids. The platform outside was very good, the awning was very useful when it rained during our stay.
- Santhosh Sathiyaraj on Google