Campground Reviews

Sep 28, 2024
We were late getting there as we were stranded in traffic for over ,5, hours in Lexington. I called the campground and the lady I spoke with told me what we needed to do once we got. We showed up after,,9:00 but our site seemed very nice.

CAMPGROUND RESPONSE / COMMENTS:

We are happy it was an easy stay! Come back and see us!
Sep 27, 2024
Nice campground very close to very nice cities. Far enough to be quiet but close enough to get there within 15 minutes. The bathrooms were excellent and the staff were excellent. Tina the manager and Darren the Caretaker were great and friendly people and very helpful. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! Come back and see us!
Sep 26, 2024
Had a good stay for two nights, we will return again in the future. Easily accessible from the interstate, well maintained, and a very friendly and helpful staff. MW

CAMPGROUND RESPONSE / COMMENTS:

Come back any time!
Sep 25, 2024
Staff was great, extremely helpful and friendly .

CAMPGROUND RESPONSE / COMMENTS:

I will pass this on to the staff. Thank you for the kind words.
Sep 24, 2024
Sep 24, 2024
Really nice campground. Close to Kentucky Music Hall of Fame and music venue. The only issue we had was low water pressure. We’d definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Please do come back and see us!
Sep 24, 2024
Stayed for 4 nights to attend a concert at Renfo Valley. Staff were really friendly and helpful. Full hookup site. There is no cable and don’t get many channels with antenna. Overall a great place to stay and visit local places. Will be stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Come back and see us!
Sep 24, 2024
The campground seemed old and run down . Roads and pads were in bad shape. The ground needed some attention too. Store was well stocked. People were friendly. Our site was nice but the pad had big ruts and bumps in it. Wi fi worked good. Overall place needed spruce up.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are constantly trying to improve!
Sep 23, 2024
Good activities for the kids. Sites are long but very close to each other.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback!
Sep 23, 2024
Was not able to hook up sewer on site. Was to far away, hose to hook up. Other than that, was a good stay. Will go back next year

CAMPGROUND RESPONSE / COMMENTS:

Please let us know when this happens, we will find a solution!
Sep 22, 2024
Sep 21, 2024
You have a wonderful clean KOA. We are not dog owners but the two dog areas were very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Come back and see us!
Sep 21, 2024
Tina and her staff are fabulous. They are very accommodating each time I have stayed at Renfro Valley.

CAMPGROUND RESPONSE / COMMENTS:

We expect to see you much more!
Sep 20, 2024
Sep 20, 2024
Work crew were very helpful and take plenty of time to meet our needs. Thanks

CAMPGROUND RESPONSE / COMMENTS:

WE love our staff here! Come back and see us.
Sep 17, 2024
Campground was clean and maintained. Staff was friendly. Dog pen at campsite was nice but needed to be trimmed. Water pressure was horrible and was less than 30lbs. Very tight turns to get in and out of with a large fifth wheel camper.
Sep 17, 2024
Sep 17, 2024
Nice CG in a peaceful setting in the hills. Sites aren't perfectly level but manageable, some sites looked tight. We were here for a concert but not much going on otherwise. Biggest downfall IMO is the water pressure is very low and when park is busy it is worse. This is may be a county issue but hose they were using to fill the pool was blasting so may be a park issue, needs to be addressed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are working with the city on the water pressure.
Sep 17, 2024
Great

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 16, 2024
Very clean staff were great very Quiet and relaxing !

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a good experience!
Sep 13, 2024
We had to leave early due to power outage in the area!

CAMPGROUND RESPONSE / COMMENTS:

A good portion of the county lost electric. Luckily it was back in an hour.
Sep 13, 2024
Needed a place, that night. Unplanned 3 motorhomes different lengths different situations. It was very rude of us, KOA was very accommodating. They have a system, if you don’t like it, call some other campground.

CAMPGROUND RESPONSE / COMMENTS:

We were happy to have you!
Sep 13, 2024
It was okay until the electric went out in the morning

CAMPGROUND RESPONSE / COMMENTS:

A good portion of the county lost electric. Luckily it was back in an hour.
Sep 13, 2024
Stayed a week and loved our patio site. The pool and laundry facilities were excellent. The water pressure was poor so needed to fill the water tank and use the rv water pump for adequate pressure.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay! We are working with the city on the water pressure.
Sep 12, 2024
Sep 10, 2024
Sep 08, 2024
Renfro Valley KOA is a favorite stop of mine when I travel, and I try to plan my route through the area. Because the Facilities are well maintained, and the Staff are always friendly and helpful. This was my second stay in one of the cabins, and just like the first time, everything was clean and in order. I expect that I will be visiting again.

CAMPGROUND RESPONSE / COMMENTS:

That's what we like to hear! Come back any time!
Sep 07, 2024
Excellent facilities and easy to get to.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Come see us again!
Sep 05, 2024
The sites were not level, the sites are too close, people used our patio, swing & dog park. We were ok sharing but it’s clear people can’t tell it’s not a common area because units are so packed together. The staff was accommodating when we had to leave early though.

CAMPGROUND RESPONSE / COMMENTS:

WE wish you would have alerted us to others using your amenities. WE hope you give us another try!
Sep 05, 2024
We stayed overnight, and grouped together with everybody else who was staying one night. There were 20 plus other available sites empty. The sites were not clean or level, and very tight to get into.

CAMPGROUND RESPONSE / COMMENTS:

We take feedback seriously. Come back and see us.
Sep 05, 2024
Staff was incredibly friendly and helpful. Bath house was spotless!

CAMPGROUND RESPONSE / COMMENTS:

Whoo Hoo! We love to hear that! Come back.
Sep 05, 2024
There are always something a person can say negative about a place... you would have to look hard to complain about having someone like Jessica answer our call on Labor Day, Monday evening, and welcome us when we were 15 miles out of town. We didn't plan on Mt. Vernon, but we had a peace of mind when she said, "Sure, we got a 30 amp spot open. Come on." Thank you, Renfro

CAMPGROUND RESPONSE / COMMENTS:

I have passed your kind words on to Jessica. Thank you for taking the time to acknowledge her!
Sep 04, 2024
Sep 04, 2024
Just an overnight stay, but would definitely love to come back again! Beautiful shady campground.

CAMPGROUND RESPONSE / COMMENTS:

Please do come back and stay awhile!
Sep 04, 2024
It was a very nice stay. It was more for kids and we didn't have kids with us. The staff was great! I would recommend paving the roads. We like to ride bikes it wasn't very bike friendly. Really liked the grill that was available at the site but they could be upgraded. The dog areas were very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback. Come back and see us!
Sep 04, 2024
Hosts were great and supportive! Campground was wonderful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Come back and see us!
Sep 03, 2024
Sep 03, 2024
Very relaxing

CAMPGROUND RESPONSE / COMMENTS:

We love how relaxing and peaceful it is here. Come back and see us!
Sep 03, 2024
We didnt give a 5 only because there is a known problem with the electric on some of the shared electrical sites. However, the staff immediately moved us when we complained. (Break down and reset- ugh. We were comped though) The website also does not tell you in advance that many of pull thru sites are shared. The staff was fantastic and grounds were well maintained! Overall a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for cooperating with us and we would love to see you again.
Sep 03, 2024
THE BATHROOM/SHOWERS WERE NOT CLEANED VERY WELL DURING OUR STAY, BUT I PARTIALY BLAME THE PEOPLE THAT WERE USING THEM NOT TRYING TO TAKE CARE HOW THEY WERE TREATING THEM. WE LOVED THE CAMPGROUND AND WILL DEFINITELY RETURN.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We work hard on our bath houses but you're right, sometimes people can be messy.
Sep 03, 2024
Nice showers, quiet

CAMPGROUND RESPONSE / COMMENTS:

Come see us again!
Sep 03, 2024
Campground was great but if you go make sure you reserve with a buddy because most site are set up that way if you go alone get a end space or you will be sharing your camping with total strangers

CAMPGROUND RESPONSE / COMMENTS:

Yes we have many buddy sites. If you make reservations over the phone, you can request to not have a buddy site.
Sep 02, 2024
Called the office to book our stay and was told that we would have a spot next to two other friends that were supposed to have a buddy site. After check in was told that they were unable to accommodate. Our friends that were supposed to have a buddy site had to face people on each side (like they were sharing a buddy site with the people next to them instead of each other).MoreComplaintsButNoSpace

CAMPGROUND RESPONSE / COMMENTS:

We are never able to guarantee sites, especially on a busy weekend with last minute requests.
Sep 01, 2024
Sites are to close. Not good for big rigs

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback.
Aug 30, 2024
Bathrooms were very clean. Nice shady campground.

CAMPGROUND RESPONSE / COMMENTS:

Come back and see us!
Aug 29, 2024
nice campground, many activities on site, really nice bathhouse, cabin we rented was clean but overall poor, not enough slats/support under the mattress on the full size bed-very uncomfortable also not a good value, the prior 5 nights we spent in a KOA cabin in Sweetwater, TN - to compare, that cabin included a small fridge and Roku TV - I’m expecting a refund for the 2nd night we didn't stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback.
Aug 28, 2024
Very nice campground with an exceptional staff.

CAMPGROUND RESPONSE / COMMENTS:

Hooray! We love these kind of reviews.
Aug 28, 2024
Aug 27, 2024
Very nice with clean restrooms..even handicapped.�

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words, I will pass this on to housekeeping!
Aug 27, 2024
This was our third time staying at this KOA. We love staying here! Everyone is so friendly, helpful, and kind. So quiet and peaceful there. We met new people and had a wonderful stay. Will be going back in the near future!

CAMPGROUND RESPONSE / COMMENTS:

Yes, please come back!
Aug 24, 2024
Might be the best small KOA we've stayed at. Very friendly folks.Great hiking trails on the top of the moutain . Something to do every night . THE best site i've had, quiet, shaded n peaceful . Mostly ol folks like us , but always nice to see young familys.
- peterwR962LB on Trip Advisor