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Campground Reviews

Dec 31, 2024
Dec 21, 2024
First time, very friendly staff. Will be back on our return trip. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great feedback! Come see us anytime.
Dec 19, 2024
We were very glad you were open this time of year. Did not like your steep entrance. Like your exit even less. It’s too steep and twisty. If it had been snowy or icy we would probably still be there.

CAMPGROUND RESPONSE / COMMENTS:

There's not much we can do about the elevation but between the campground and the city we keep the roads clear.
Dec 14, 2024
Dec 09, 2024
Average campground. Would’ve been nice if the campground hosts were available to guide us to our spot, maybe then we would not damaged a water spigot while backing out of a spot that causes $3000 damage to our unit.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that happened but we have reduced staffing in the winter and do not do site guides unless it is requested.
Dec 09, 2024
It was a cluster. I have a 43' triple axel 5th wheel. These units don't turn well so 90 degree turns and sites don't help. My rig is 50 Amp only. I booked online and it stated 50/30/20A. Upon getting level on our assigned site, very unlevel sites, the electrical box was 30A only. Really?! Only about 5 people in the park, this shouldn't have been an issue. We won't be back.

CAMPGROUND RESPONSE / COMMENTS:

We are not happy the first spot was wrong for you but glad we got you into a good spot.
Dec 09, 2024
They were awesome. They had it warm and ready. Great stay!

CAMPGROUND RESPONSE / COMMENTS:

Always good to see you!
Dec 07, 2024
Dec 04, 2024
Beautiful Park. Well kept. Staff very accomodating. A few of the sites are not level and for large rigs the level jax can't accomodate the leveling. Staff were very responsive and immediately change sites to resolve.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Come back and see us!
Dec 04, 2024
It was just a one night stop on the way north. Great location for us.

CAMPGROUND RESPONSE / COMMENTS:

We are happy we are in a good spot for you! Come back.
Dec 02, 2024
There was no grill, no fire pit and the rv parking. It was bad, not level at all.

CAMPGROUND RESPONSE / COMMENTS:

We do take the grills away for the winter. We would have gladly brought a fire pit had we known!
Dec 01, 2024
This KOA is the best one yet! Tina has been extremely helpful and I feel like I made a friend. We stayed at many KOA's traveling from Las Vegas, NV to Kentucky in search of a home and decided to stay for a month waiting for our closing date and because we are very comfortable staying here. We even had a heated hose delivered from Prime to this location. Thank you Tina!!!

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome! Congrats on your new home! You're in the area so come by and say HI!
Nov 25, 2024
Nov 24, 2024
Bathrooms were freezing. Our first site had no power and we had to move. Sites are too close together.
Nov 24, 2024
No lights. Map had wrong path drawn on it by someone.
Nov 18, 2024
We enjoy your cabins and will definitely be visiting again. Thank you to all the staff.

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome! Come back.
Nov 18, 2024
There were many available sites yet the office person put me on one that had a tree so you could only pull in so far. I had to unhitch, move my truck, move my coach over in order to get out next morning. Also, I had to dig away the debris and use a tool to get the sewer cover off. Office closed at 4 making it inconvenient for any needs. My car pass was for 102 then she switched me to 58.

CAMPGROUND RESPONSE / COMMENTS:

You were switched to 58 because that is a very easy site to get into and out of. Please call next time if you have issues, we will gladly resolve them!
Nov 11, 2024
Nov 11, 2024
Just a quick overnight stay. All was great except the space 45 50 amp outlet did not play well with my surge protector. Moved the plug to #44 and all was good in the world again. Luckily space 44 was not being held for another camper.

CAMPGROUND RESPONSE / COMMENTS:

We are glad there was a fix for you. We do run into issues with surge protectors sometimes.
Nov 09, 2024
Office hours were very limited and cable TV signal was really bad. Trails are unimpressive. Other than those things all else was fine.

CAMPGROUND RESPONSE / COMMENTS:

Yes, we are on winter hours now and we do not advertise that we have cable tv.
Nov 05, 2024
The sites were in poor condition, it seems that they were not maintained

CAMPGROUND RESPONSE / COMMENTS:

It is an ongoing project!
Nov 04, 2024
Everything went as planned. The management and staff were awesome and took good care of us. All the amenities were great especially the super clean bathrooms and showers with lots of hot water. This KOA even has a trail that was especially decorated for Halloween and haunted. The leaves were at peek color this past weekend and we really enjoyed our time at the KOA Renfro Valley!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you had a good stay! Come back and see us.
Nov 04, 2024
Excellent spot to camp for any duration. The park is well appointed and very scenic including hiking trails throughout the property.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words! Come back and see us!
Nov 04, 2024
Wonderful camp ground. However, the office was only open 3-4 hours a day and wasn't stocked...at all. No drinks..

CAMPGROUND RESPONSE / COMMENTS:

Yes, unfortunately we do not stock up for the winter season. Come see us in the spring!
Nov 04, 2024
Everything and everyone was just excellent! Had a great time in that area.

CAMPGROUND RESPONSE / COMMENTS:

We love it when people have fun!
Nov 03, 2024
We loved the sight! We camped in a tent and enjoyed our spot. However, there was no one to greet us or to check in on us the entire stay. The bathrooms had a sign posted that said they were closed for cleaning from 10-12 am, they had not been cleaned the entire stay. Store hours were 2-4 and the lady was not friendly. We bought wood, no offer to deliver to sight. Unlike a KOA that I rave about.
Nov 03, 2024
Kind management. Helped us out after a bad experience with a business owner in the valley. Many thanks!

CAMPGROUND RESPONSE / COMMENTS:

Many welcomes! Come back and see us!
Nov 03, 2024
We loved the campground. It was quiet and other campers were really friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you had a peaceful time!
Oct 31, 2024
Oct 30, 2024
Very nice campground and friendly staff. Professionally run Halloween Holiday Weekend. Children were all very well behaved and polite.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We love it when guests are happy!
Oct 29, 2024
It was nice to be upgraded to a patio site; it was pretty level (we did not disconnect), and the resort had some beautiful trees with their fall foliage. The only negative was the specific free hand marker arrow highlighting their littering fine. Isn't this a bit presumptuous? We actually took trash someone had thrown into our fire pit, and put it in OUR trash; WE did not want to be fined.

CAMPGROUND RESPONSE / COMMENTS:

Yes, many people treat their fire pit as a trash can so we do draw attention to that. We are happy you emjoyed your patio!
Oct 29, 2024
Disappointed on this trip. Bathrooms were not clean..it was one of the Halloween weekends and they allowed one site to give out alcoholic drinks to all adults. Was not very family oriented. Seat on picnic table was rotten. Only one fireplace for 2 sites to share. For the price you pay, this is unacceptable.

CAMPGROUND RESPONSE / COMMENTS:

The campground certainly did not allow anyone to sell alcohol and was unaware of it. Bathrooms start clean but it was a huge crowd.
Oct 29, 2024
Overall - okay

CAMPGROUND RESPONSE / COMMENTS:

Come back so we can give you a better than okay experience!
Oct 29, 2024
Great park ! Very well kept and lots to do for kids and pets.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind remarks! Come see us again.
Oct 28, 2024
Very disappointed that the bounce pillow was never inflated and the pancake breakfast didn’t exist even though they are both listed on the website. Other than that a good stay.

CAMPGROUND RESPONSE / COMMENTS:

Both the jump pad and Sunday breakfast was removed from the website last month. We had too many activities for Halloween to also do breakfast! Hope you emjoyed those.
Oct 28, 2024
My only complaint is the shower house. Apparently the drain in the handicap shower was clogged. Additionally, the middle shower floor appeared to have feces. The last shower was out of order. This may be contributed to a large crowd. I believe more frequent inspections by staff is necessary. The feces on the floor was noticed by me at 9 pm and it was the same the next morning.

CAMPGROUND RESPONSE / COMMENTS:

That is unacceptable. I wish you would have called the office number to report it. Thank you for the feedback.
Oct 28, 2024
Nice enough place, just don’t know why the ladies bathroom kept flooding.

CAMPGROUND RESPONSE / COMMENTS:

We wish we knew! We are working on it!
Oct 28, 2024
Had great time at Halloween � staff was very friendly and welcoming

CAMPGROUND RESPONSE / COMMENTS:

I'll pass this on to the staff. Thank you!
Oct 28, 2024
We had a great time! So much for the kids to do! Bathrooms were very clean. We hope to come back!

CAMPGROUND RESPONSE / COMMENTS:

We love kids here so bring then back!
Oct 26, 2024
Oct 24, 2024
We booked at the very last minute. They had one spot open. We expected not to have the best spot. Uneven gravel lot. We made the best of it. The bathhouse was clean as well as the campground. Friendly staff. Good Wi Fi. Trash pick up. Activities for the children. There were better sites there and would return. Just book ahead of time.

CAMPGROUND RESPONSE / COMMENTS:

Yay! We look forward to you coming back!
Oct 22, 2024
Oct 22, 2024
Oct 22, 2024
Oct 22, 2024
When you are traveling and stop at a place like this it helps the trip! Great staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! I will pass this on to the staff. Come again!
Oct 21, 2024
We stay almost yearly for the Halloween festivities. And I must say, this year was pitiful. The haunted forest was a true joke. We asked in July to be by our family and was told at check in that we couldn’t. The jump pad didn’t work. Give the campers the option to vote on favorite site! Bring back paying to reserve certain sites so we can stay with our family from out of state! Not sure to be
Oct 21, 2024
Oct 21, 2024
Oct 21, 2024
Oct 21, 2024
Clean sites. Well maintained property. Friendly staff. Fun events for kids. Good hiking nearby.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Come again!
Aug 24, 2024
Might be the best small KOA we've stayed at. Very friendly folks.Great hiking trails on the top of the moutain . Something to do every night . THE best site i've had, quiet, shaded n peaceful . Mostly ol folks like us , but always nice to see young familys.
- Peter W on Trip Advisor