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Campground Reviews

Jul 02, 2024
Very underwhelming. The kids playground could use an investment. Lots of space to invest to make improvements to the park. Was first time staying at a KOA and it was disappointing to say the least
Jul 02, 2024
Jul 02, 2024
It was a great stay! Only issue…the first RC car rented was the large one which wasn’t charged. It was replaced with a smaller one and refunded $5, however, the 2nd one didn’t work well in the RC lot so we returned it (11:45am). On two occasions later that night (6-8pm), staff came to our cabin looking for the RC cars we returned hours before. That system needs to be more organized.

CAMPGROUND RESPONSE / COMMENTS:

appologies our first weekend with a new amenity we are fine tuning our procedure.
Jul 01, 2024
Jun 29, 2024
We loved our site and the campground! The only thing we didn’t like was all the “traffic” through our site between our camper and our fire pit (campground employees on golf carts, other campers on foot, people walking their dogs, kids playing, etc.). It is really disrespectful for people to be using it as a shortcut. I would have liked a more defined border for such a premium site.
Jun 29, 2024
Beautiful park, friendly people. BUT NO TV, not even basic channels. Unfortunately won't go back.
Jun 29, 2024
very happy with the campground and all the staff would recommend this campground to any body
Jun 28, 2024
Very enjoyable and the site was very clean and well maintained
Jun 28, 2024
The very best KOA and thanks for the Schuyler to Old Quebec City .�
Jun 28, 2024
Jun 28, 2024
Poor signage to find campground. Drove 45 km past because we didn’t see the sign. Was going to charge more cause prices went up after we booked. They didn’t. Parked in a field with hook ups no lights or garbage cans. Wi-Fi didn’t work at all. Worst KOA we stayed at our entire trip. Would never stay at this one again. Didn’t like it at all!!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Very sorry you didn't see the Highway signage. Very sorry you didn't enjoy our campground
Jun 28, 2024
Lovely pool/hot tub area. Grounds were very nicely kept. Showers and bathrooms clean. Loved the shuttle in to Quebec City, that was wonderful and relieved a lot of stress & parking hassles. Thank you for a lovely stay.

CAMPGROUND RESPONSE / COMMENTS:

I believe you are referencing another KOA
Jun 26, 2024
Love the park and the people. Lots of play equipment for kids, reasonable rules, friendly, and clean.
Jun 26, 2024
Kind reception and friendly people
Jun 25, 2024
Wasn’t a terrible place but have been to many KOAS. Before and this is the first time we mentioned we wouldn’t go back to it again. The lake was full of leeches so we couldn’t swim, we are use to a pool not a lake but didn’t catch it before booking and then I found overall other koas offered more - pedal cars, wifi, propane bbqs - overall the Koa was just meh
Jun 25, 2024
We were there just for 2 nights but was able to extend our stay by 1 night due to bad weather. The staff was very helpful. Very clean and quiet. Not our first time at this KOA
Jun 25, 2024
Jun 25, 2024
Staff was very helpful and grounds were very well kept. Beautiful lake views and level lots . Really wonderful.
Jun 25, 2024
Notified KOA staff of sewer odour coming from long term site beside us. 2 supper evenings were ruined with same odour. The Basement entertainment area was an uncomfortable area for 2 young girls. They suggested the odour and low light. Funny odour has repeated twice in this visit. We hope upgrades can help this KOA.

CAMPGROUND RESPONSE / COMMENTS:

we do apologize for your experience, the issue was found and has been fixed
Jun 24, 2024
Jun 23, 2024
Enforcing leash rules would be appreciated
Jun 23, 2024
This was our fourth stay at the Renfrew KOA, and we have been happy with the experience. The staff are great, as are the location and grounds. Many of the sites are close together, and some of the fire pits are very close to the neighboring site's boundary, but fortunately our neighbors were very respectful and quiet. The bathrooms were clean but seem a bit dated.
Jun 23, 2024
Jun 23, 2024
Need a much better noise management system. Party next door went on well past 11 pm.. Also no phone contact number to report excessive noise. Sewer caps at an angle. Very difficult to keep sewer hose inside cap during dumping process. Have lots of activities

CAMPGROUND RESPONSE / COMMENTS:

Emergency contact information is posted and has always been posted. I do hope you let the office staff know that there was an issue.
Jun 22, 2024
We have often stayed at this KOA. The staff are pleasant and the grounds are well-maintained. It is very convenient for us to stay here while visiting family in the area.
Jun 22, 2024
Jun 22, 2024
Jun 22, 2024
Bev was wonderful - finding us the perfect spot!
Jun 21, 2024
Great facilities and re recreation options
Jun 18, 2024
It was a great relaxing weekend.
Jun 18, 2024
Jun 18, 2024
Very friendly staff, very nice and clean site.
Jun 17, 2024
Jun 17, 2024
Jun 17, 2024
Jun 17, 2024
Great place to stay.
Jun 17, 2024
Great place,well maintained nice people Would recommend you will not be disappointed.
Jun 17, 2024
Jun 17, 2024
Jun 17, 2024
Wow! I picked your campground blind. As in never been there, didn't even know Renfrew had a KOA. I'm not sure what impressed us the most. There were just too many O.M.G. moments. From the COMPLETE welcoming, you are safe here, to staff that went out of their way to warn of us an impending storm, spotless site and amenities and then the awe inspiring pines. Thank you. The Brousseaus
Jun 15, 2024
Jun 15, 2024
Bathroom and shower facilities are in obvious need of help, renovation, and upgrades. Campsite was fine, met the needs for an overnight. Staff was very kind and helpful.
Jun 15, 2024
This was very convenient with respect to all the places we visited. Really enjoyed this KOA experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much
Jun 14, 2024
The rate 8s too hight
Jun 14, 2024
Very nice camp ground and the owners etc. are wonderful.
Jun 11, 2024
Jun 11, 2024
Jun 10, 2024
We stayed early in the season so it was nice and quiet. We had a nice stay - close to town which is convenient. Looking forward to our next stay
Jun 10, 2024
Jun 09, 2024
The cabin was well worth it and the grounds and facilities very nicely maintained.
Jul 09, 2026
Nice clean park. Service was great!
- Keven Robin on Google
Jul 07, 2026
Absolutely the best little campground for families with kids. So much to do included in your stay. Small, safe community feel in the campground. Facilities are clean and well maintained. You can feel the pride in ownership here! Staff are friendly. Really can't think of a single bad thing. We'll definitely be back!
- shannon B on Google
Jun 28, 2026
Beautiful location to stay with families. Well maintained, friendly staff, near stores in case you forget anything.
- Ottawa Gal on Google