Mystic KOA Reviews

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Campground Reviews

Aug 07, 2020
No one enforcing pool pandemic rules. Left pool at 4:45 like we were told as pool and store was to close at 5pm. Other people still in pool area at 6pm.
Aug 07, 2020
Store was fully stocked, the property was spotless, we arrived early and they went out of their way to get us into a spot so we did not have to wait. Will definitely return!
Aug 07, 2020
Our family had a great time! Will definitely be back soon!
Aug 07, 2020
Aug 07, 2020
We like to go back to Miystic Koa again. The cabin was so clean and we liked most of it. Thanks!
Aug 05, 2020
Aug 05, 2020
Wonderful campground made even more amazing by the staff! I can’t say enough great things about how we were treated during our visit. For instance, I forgot to bring pancake mix and the camp store had run out. Sofie saw my dilemma, literally ran to her camper, and gave me her own personal supply of pancake mix and syrup! I could not believe how sweet was! Lots of similar stories as well!
Aug 05, 2020
Everything was great as always never have a problem
Aug 05, 2020
Great site great staff last minute booking and our neighbors had and amAzing band. .
Aug 04, 2020
Staff was very rude and unwelcoming. Rules are applied capriciously and change constantly. Website said pool is open and never mentioned restrictions. Staff told us pool times were saved for new people checking in. Attendant told me I was lucky to get one pool slot at 4.
Aug 04, 2020
While the campground is nice there is no manager ever available. We were given a free night to use from the pool being brown the previous July. We tried for 3 months prior to the stay to get the manager to honor it and she never called back even though we called weekly. We also stopped down everyday we were there and was told she was busy. Terrible customer service.
Aug 04, 2020
Aug 04, 2020
THE DELUXE CABIN WAS GORGEOUS, PET FRIENDLY AND THEY DID A GREAT JOB IN STOCKING UP EVERYTHING NEEDED FOR THE WEEKEND. THANKS
Aug 04, 2020
Aug 04, 2020
Aug 04, 2020
Office hours are not good, Closing at 745 on a Sat. & 645 on Sun. not good. Back bathrooms need more cleaning..i know, people are slobs maybe they should be checked more often. Location is great. Office people should be a little friendlier, it goes a long way. Having a booze truck that has drinks for kids too..nice but should have been open on Sun. too disappointing. Site was nice!
Aug 04, 2020
Aug 04, 2020
Although we only stayed for 1 night and didn't use pool or amenities other than what was at our site which was a great site and spacious, the patio and furniture was a nice touch.
Aug 03, 2020
There were several issues with our stay but the biggest disappointment by far was how crowded the campground was.when I made my reservation,the website said they were only reserving sites at 50% capacity.this was not true at all! They were well over 90% full. Almost every site had campers in it.and the sites are all very close together.very unsafe and irresponsible. Bathrooms were dirty & crowded.
Aug 03, 2020
My family had an excellent stay during these trying times. We felt that the new guidelines for staying on the grounds were clear and the signage for masks and regulations were clearly marked. We look forward to returning next year.
Aug 03, 2020
We had a great time at KOA. Staff is friendly, property is always clean.
Aug 03, 2020
Aug 03, 2020
It was very nice. Located close to great attractions. Unfortunately, a lot of the amenities were closed due to Covid-19 but we still had a good time.
Aug 03, 2020
Excellent relaxing stay. The cabin was everything we expected. The campground was well maintained and the wood for the fire was nice and dry.
Aug 03, 2020
Aug 03, 2020
Bathrooms were awful almost ALWAYS out of toilet paper. Pool was almost never available to us even though shifts were offered. I’ve been coming for years this was a terrible visit what a shame! Also I had to pay 25 to check in early on Tuesday if my trip but wasn’t made aware of this until I spoke to 4 people in your company! I should receive a refund terrible what a shame used to LOVE Koa
Aug 03, 2020
Aug 03, 2020
Aug 03, 2020
Aug 03, 2020
This was our very first time with a large rig and staying anywhere. The entire staff was very helpful getting us to our site and the store had all the little things that we needed once we arrived. The place is clean, well organized and easy to get to. Awesome experience. Marc
Aug 03, 2020
Aug 03, 2020
Service was awesome. We really loved the cleanliness of the campground, the numerous activities and the courteous staff and wonderful service. I rate this whole KOA experience a 10.
Aug 03, 2020
We stayed 2 nights for participation in a local spearfishing tournament. KOA Mystic is a nice, friendly, clean campground. Clean bathrooms and showers. Granted with the Wuhan Virus scare going on, many activities were not open. But the mobile Hard Slushy Truck was in operation. We camped in Safari area. There was a lot of highway noise from I-95 nearby overnight. Friendly camper neighbors.
Aug 03, 2020
Aug 03, 2020
We had a lovely stay at the Mystic KOA. The campground was clean and the staff was very friendly. We had an issue with our initial site ... we had been placed on a site without gray water hook-up that we requested. They took care of it immediately, sent someone out the the site, and then upgraded us to a full hook-up site for our trouble. We really appreciated the service!
Aug 03, 2020
Absolutely a blast! Love this campground!
Aug 03, 2020
The staff are all so friendly and the campground is well maintained. Although the grass field doesnt have sewer hookup is the best spot hands down. The store is well stocked with good items and the grass field where we stayed with our RV was immense with lots of room to roam. Most of the other campers were very nice and quiet. I was really impressed and will definitely return.
Aug 02, 2020
The "private" tent sites were not what we expected. The bathroom was dirty and without toilet paper for the first 2 days of our stay. The 10pm quiet time was not inforced. We had people yelling, kids screaming and dogs barking till midnight on Friday night. However, the staff was friendly and helpful. The sites were nice and the camp store was pretty stocked.
Aug 02, 2020
Great site was very pleased with how clean it was and the space. Loved the table and chairs and the rocket. Will defiantly go back.
Aug 02, 2020
Aug 02, 2020
This was our very first camping excursion and it was fabulous. I already booked for next year.
Aug 02, 2020
Friendly staff polite campers nice site
Aug 02, 2020
It was great bathrooms where clean very happy
Aug 01, 2020
4 years and going strong. Our family vacation for many years to come. Great place and great staff!!
Aug 01, 2020
This was our first time staying at a KOA and it was a fabulous experience! The staff was wonderful and the accomodations (luxury cabin) could not have been better! We had one tiny problem with the grill and by the time I got back from the office, the maintenance man was already there! How's that for service!!! There was nothing that could be improved upon. Every detail was taken care of.
Aug 01, 2020
views are nice, clean, well run. Close to lots of activities.
Aug 01, 2020
Excellent...well maintained...looking forward to next year.
Aug 01, 2020
The bathrooms were not picked up and clean Our cabin refrigerator was dirty on arrival. We found an inhaler in the bed There was a rat wandering on our site many amenities were not available due to covid
Aug 01, 2020
Our family stayed in one of the deluxe cabins. We were pleasantly surprised with the provisions in our cabin. Coffee maker , k cups to sample , a mini kitchen and dining area, a TV, bathroom had soaps to use , towels, and we had paper products provided to us as well such as toilet paper and paper towels. The only thing I would have changed is the air conditioner in the bedroom as it was loud.
Aug 01, 2020
Very clean. Friendly staff.
Aug 02, 2020
Nice RV site. Good facilities. Staff was very helpful and courteous. Nice location for Connecticut and Rhode Island shore line visits. Our site was very comfortable and roomy.
- Richard LaQuerre on Google
Jul 28, 2020
It had been 44 years since I had last been here. Of course it was not a KOA back then but the memories were still there. This week was wonderful. The facility had much to do even with the Covid stuff. The staff was so pleasant. They made you feel like they wanted you there. Safety and security was if no concern to us. It was so peaceful at night time. So much to see within an hiurs drive. So glad to have spent our 25th Anniversary here.
- Randall Rogers on Google
Jul 11, 2020
My favorite campground in the USA. The best staff. The place is beautiful, clean facilities. Amazing location. They did a really good job with COVID-19 prep. Felt very safe the whole time. We decided to go back in three weeks.
- J W on Google