Lookout Mountain / Chattanooga West KOA Reviews

Tent Reviews

Aug 03, 2020
Jul 31, 2020
Love this KOA. Nestled in the mountains but still close enough to have plenty to do (Chattanooga, Lookout Mountain, Cloudland Canyon). Staff was great. Kids had a wonderful time in the pool and jump pad. Definitely on our stay again list.

CAMPGROUND RESPONSE / COMMENTS:

We truly appreciate your kind words. Please let us know how we can help you on your next visit.
Jul 27, 2020
Jul 27, 2020
Well run campground. Clean. Really enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to see us. We appreciate your visit.
Jul 26, 2020
My family & I had a great stay! The staff was very friendly and the grounds were kept clean. We would visit again.
Jul 26, 2020
Jul 20, 2020
To have Covid going on they never cleaned in between groups. Other than that it was a nice campground with nice people.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, you missed our normal process of cleaning each site every time a guest comes and goes. We are limited on what we can clean at a tent site like yours (fire rings,tables, etc.). However, the process is much different from bathrooms, cabins, and RV sites.
Jul 20, 2020
The facility was nice and clean. The people were friendly and helpful. We are new to the camping world and were welcomed and helped. We loved our experience there. This is a great place fo take family.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time! Thank you for staying with us!
Jul 19, 2020
Beautiful site and kid friendly. There was alot to do on the campsite, and all staff are very welcoming.

CAMPGROUND RESPONSE / COMMENTS:

Glad you and the kiddos had a great time.
Jul 18, 2020
Jul 17, 2020
Whether your in a tent or rv this place is great! Super friendly staff, clean & new bathhouse, well stocked store (they have ice cream!), hiking trails all around and nice dog park. It’s our favorite place to stay!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice words. Yes, Ice cream is awesome!!!!!!
Jul 14, 2020
Professional staff. Camp site "F" near the blue trail. Positives: the camp site we stayed at was private and on a shaded area close to the bathrooms. Negatives: the area is gravel making the walking in the tent for kids uncomfortable. The area is not flat. Bathrooms need some updates. If we ever comeback maybe we could try the grass area 91-97.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the mountainous area. I sure hope you visited our family style shower house during your stay. You were near our older restrooms. Please note now that the new shower house is complete, we will be update/renovating the older restrooms near your site.
Jul 13, 2020
Jul 13, 2020
Very nice people running the place. Would go back again.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to serve you.
Jul 08, 2020
Jul 08, 2020
Jul 08, 2020
It was a lovely campground with great up to date amenities and super friendly staff! 5 Stars!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review.
Jul 08, 2020
Amazing staff, lots to do, pool is amazing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jul 07, 2020
We loved everything about our stay. The only thing we would have changed is that our campsite was very close to the next site and right off the road. But we got the last spot a few days before a holiday, so that's probably on us.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay with us.
Jul 06, 2020
Jul 04, 2020
We had a great time, very friendly and informative staff!

CAMPGROUND RESPONSE / COMMENTS:

So pleased that you enjoyed the wonderful Lookout Mountain area.
Jul 03, 2020
We stayed with our 4-year old granddaughter. We all had a wonderful time, and will likely return the next time we're in the area. Thank you. Rick & Barbara (and Ashlyn)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us for your family vacation. We are so pleased you enjoyed yourselves.
Jul 03, 2020
Very pleaseant staff the showers and grounds were well kept and clwan i would definatly go back

CAMPGROUND RESPONSE / COMMENTS:

Thank you.Please stop on back .......we will be here..we have nothing better to do. LOL
Jul 02, 2020
was laid off recently, been working on job search but wanted to get away for a day or two. excellent facility, top notch. weather wasn't very cooperative but that's camping!! tks KOA

CAMPGROUND RESPONSE / COMMENTS:

It sure has been a damp year. I think it has rained every afternoon. But I am pleased the hear that you made the best of it.
Jun 29, 2020
Ours was a very short stay! We arrived at 10pm, set up our tent and sleeping bags, and then had to be on the road by 10am the next morning. But, we had the opportunity to look around, see all the activities and wish we could have stayed longer. Beautiful setting, plenty to do, and quite affordable.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay was limited by your travels. Please stop back and visit us in the future.
Jun 29, 2020
Very nice campground. Only complaint is that tent sites were not entirely level. But everything was clean and well maintained. Would visit again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you comments. Please stop back and see us. Remember you can choose your favorite site by calling us directly.
Jun 29, 2020
Nice place and people.

CAMPGROUND RESPONSE / COMMENTS:

You are very kind.
Jun 29, 2020
Beautiful camp ground with friendly staff we had a great weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Jun 29, 2020
Very clean. Everything you need. Lots of things for families to do right on the camp ground. Not very much room in between camp sites is the only negative for me

CAMPGROUND RESPONSE / COMMENTS:

Glad we could provide a clean and fun place for your family.
Jun 29, 2020
My son and grandsons enjoyed the time at the campgrounds. It's clean and well organized. We had 2 small tents and since we could only install one Mr. Troy, a kind gentleman gave us a tent that someone had left onsite, and the tent accommodated all 5 of us. �

CAMPGROUND RESPONSE / COMMENTS:

Its great that we made a great memory for your entire family. Hope to make more in the future.
Jun 22, 2020
Great location and amenities but golf cart patrol were extremely rude. They took away from the whole experience. They should take some pointers from the woman and young man who was working in the office/store, if it wasn't for them I would have probably went somewhere else.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't as planned. We will work on this.
Jun 22, 2020
Great for kids and the front office was very helpful

CAMPGROUND RESPONSE / COMMENTS:

The staff is making sure your stay is always safe, peaceful and family friendly.
Jun 22, 2020
Excellent stay. Everyone was very nice and very helpful. Can't wait to return

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can assist you in booking your next stay at our park. Thanks.
Jun 20, 2020
Very clean and accommodating . Staff are friendly and very helpful. Grounds are clean as well as the showers and restrooms. We are glad we found this campsite.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you were able to join us. Thank you.
Jun 19, 2020
The workers were extremely kind! The campground was quiet and peaceful exactly what I needed for the week!

CAMPGROUND RESPONSE / COMMENTS:

I have found that when you enjoy your work and its customers, it is so easy to make people smile.
Jun 18, 2020
Great shower house!! Friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

You are too kind. Thanks
Jun 16, 2020
The staff were incredibly friendly! The bathrooms were super clean, the pool was lovely & the clearing where you could play frisbee golf was wonderful. Only issue was that every day there would be a foul smell possibly from the toilets that would want across the campground at random times.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. So glad you enjoyed the facilities. I will look into the problem area.
Jun 15, 2020
Jun 15, 2020
This was my first KOA, I hope they are all as great as this one. Extremely friendly staff that was helpful. Very clean and well kept park.

CAMPGROUND RESPONSE / COMMENTS:

Please check out our other parks. Many of my friends own KOA's and would love to have you visit them.
Jun 15, 2020
Overall, I would give 5 stars. The staff was great and kind. Clean bathrooms and showers. One thing is, the tent site was slightly tilted and a bit small for us. I was lucky to see the fireflies in this season. Great stays.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased that we could make a great family memory. Thank You
Jun 14, 2020
Awesome place. The shower house is the best I’ve seen. So nice and clean!

CAMPGROUND RESPONSE / COMMENTS:

I am so pleased that we are getting so many comments on the bathrooms. Everyone on staff has had a hand in making them possible. All work was done in house.
Jun 10, 2020
I don’t plan to ever be back! Military style KOA isn’t my style. I’ve been to many in my travels and this one is by far one of the worst. 35 min parking up front, my pet bird in the cage can’t be in a cabin or pool area, ropes in the pool can be hung on unless you want to get evicted however this rule clearly isn’t enforced as I watched other kids doing it and their parents said nothing

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we do have rules set in place by the Dade County Health Dept and State of Georgia. These cannot be overlooked for any reason and are in place for the health and well being of all citizens. Sorry these rules had made your stay not as planned.
Jun 09, 2020
It was lovely. I do have one complaint. When I checked in, I paid for four nights but told the person at the desk I may only be able to stay three nights. She said no problem, just come talk to her. I went into the office on day 2 to say I could only stay three nights and a different person said there was no way to refund the fourth night. That was disappointing.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I will look in to the misinterpretation. Sorry for the inconvenience. Keep in mind your raincheck day exists in the system for a year.
Jun 08, 2020
Overall nice, very clean Camp site was OK if a bit small. Unfortunately, it was directly in the sun for 12+ hours day making it almost uninhabitable as a tent site. We were a bit confused why we ended up in that site when sites all around us were not only well shaded but empty for the duration of our stay. Nice pool but again no shade or umbrellas. No trashcans anywhere near

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We strive to always make things better.
Jun 08, 2020
Awesome family friendly camp with beautiful park & great location

CAMPGROUND RESPONSE / COMMENTS:

You are too kind. Thank you!
Jun 07, 2020
Our stay was amazing. From the fully private bath houses to the dog park, everything exceeded our exceptations. The nature trail blew my mind. I took an afternoon stroll down it and heard the birds sing an amazing melody.

CAMPGROUND RESPONSE / COMMENTS:

We really like the area also. I have to pinch myself everyday....Can't figure out how I lucked out. I will truly spend the rest of my life here. Thank you!
Jun 03, 2020
It was wonderful!!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your business.
Jun 02, 2020
Staff was wonderful and attended to needs quickly! Sites are small and loud music at night past quiet hours. Other than that we had an amazing time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We apologize for the camper who wasn't playing by the rules. Our staff must of missed them.
Jun 01, 2020
Excellent stay! Wonderful property set up and features. Staff was friendly and helpful. A nice little camping gem worth returning to.

CAMPGROUND RESPONSE / COMMENTS:

You are too kind...Thanks
May 31, 2020
Jul 31, 2020
Great experience! Able to listen to audio tour via cellphone. 8 stops on the tour, with many more places and monuments to learn about this significant battle.
- Chris Frantz on Google
Jul 27, 2020
Peace and quiet very relaxing 😌 The whole experience from start to finish was 👍 very friendly staff and clean Bathrooms. I like how the Bathrooms are private toilet and shower and sink with doors that lock the cabin I stayed in was immaculate Thanks for the great stay we will be back.
- ROB DEV on Google
Jul 26, 2020
This place is a place you wanna come to when you need peace and quiet. This is the last night here but had a blast while I was here
- Courtney Brown on Google