Elizabethtown / Hershey KOA Holiday General Information

Golf Carts are not permitted on property.

• RV & Tent Sites:
  Check-In: 1:00 PM | Check-Out: 11 AM
  
• Accommodations (Cabins & Lodges):
  Check-In: 3:00 PM | Check-Out: 11 AM
  
• Late Checkout Fee: Check-out time is 11:00 AM. Guests remaining on the property after 11:00 AM will be charged a $20 late checkout fee. Please check with the front desk for late checkout availability.
  

Important Info:

• The person whose name is on the reservation must provide valid photo ID and complete check-in before any other members of the party may access the site or accommodation.
  
• You must be 21 years or older to reserve, register, and stay at a site or cabin.
  
• No arrivals are permitted after 11:00 PM. Please plan accordingly.
  
• Quiet Hours are strictly enforced from 10:00 PM – 7:00 AM.
  
• Additional charges may apply for late check-out. Check with the front desk staff for availability and approval before 10am.
  
• You'll need to present a credit card or tap-enabled payment when you arrive. 
  
• For Lodges and Cabins you will need to have a credit card on file, for any damages.
  

General Store / Registration Office Hours:

• Monday to Thursday: 9:00 AM – 5:00 PM
  
• Friday: 9:00 AM – 8:00 PM
  
• Saturday : 8:00 AM – 8:00 PM
  
• Sunday: 8AM-5PM
  

Pool Hours:

• Open daily from Memorial Day Weekend through Labor Day
  
• Hours: Sunday to Wednesday: 9:00 AM – 5:00 PM
  
• Thursday: 9:00 AM – 6:00 PM
  
• Friday and Saturday: 9:00 AM – 7:00 PM
  
• The pool closes 15 minutes prior to store closing. Pennsylvania state guidelines require children 16 and under to be supervised by an adult at the pool. No lifeguard on duty.
  

Laundry Hours:

• Open 24 hours for your convenience
  

Quiet Hours:

• 10:00 PM – 7:00 AM daily
  

Please note that these hours are subject to change based on the season and campground events. For the most current information, feel free to contact the front desk during registration office hours.

Connecting with nature and wildlife. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash and cooking supplies. Your safety and the future of wildlife depend on you.

KOA National Cancellation Policy: If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
  

Holiday & Special Events Cancellation Policy: Certain dates throughout the season are considered Holiday Weekends or Special Events, and they require different cancellation terms than regular reservations. Holiday Weekends include:

• Memorial Day
  
• Fourth of July
  
• Labor Day
  
• Columbus Day
  

Special Events include:

• The Hershey RV Show
  
• A 30-day notice is required to cancel reservations during this week.
  
• Cancellations made more than 30 days prior to arrival will incur a $50 cancellation fee.
  
• Cancellations made within 30 days of arrival will result in the loss of the full deposit.
  

Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements, if you have questions please call the campground office and speak with one of our Guest Service Specialist. 
  

To ensure the safety and enjoyment of all our guests, please review the following vehicle guidelines:

• Golf Carts, ATVs & Off-Road Vehicles:
  For the comfort and safety of all campers, personal golf carts, ATVs, mini-motorbikes, and other off-road motorized vehicles are not permitted on campground property. Only licensed drivers may operate street-legal motor vehicles on campground roads.
  
• EV Charging:
  Electric vehicle charging is prohibited on-site. Plugging into campsite electrical pedestals can cause serious damage to your EV, the campground's electrical system, and pose a risk to others.
  Charging stations are available nearby, including in Hershey, at Elizabethtown College, and throughout the Elizabethtown area.
  
• Renting an RV?
  If you're planning to rent an RV for your stay, we're happy to help coordinate your arrival. Please email us at [email protected] for important information regarding deliveries and site access.
  

We love when our campers share the KOA experience with friends and family! All visitors must be pre-registered at the office prior to arrival and will be charged an $8 visitor fee, which is refundable if they leave within 30 minutes. Upon arrival, visitors will receive a parking pass and be directed to the appropriate parking area. Campsites may host a maximum of six people total, including visitors, and only one visitor vehicle is allowed per site. Visiting hours are from 9:00 AM to 8:00 PM, and all visitors must depart by 10:00 PM.  Registered campers are responsible for their guests, and all visitors must follow campground rules. We reserve the right to limit visitors during holidays or busy weekends, and group gatherings or parties at campsites are not permitted. For the safety and comfort of all guests, we ask that all socializing wraps up by 11:00 PM. Thanks for helping us keep the campground a safe and relaxing place for everyone!

We're thrilled to welcome your furry family members to our KOA Holiday Campgrounds! Whether your four-legged friend loves to roam free in our KampK9® Dog Park or relax by your side at the campsite, we've got tail-wagging adventures in store. To help keep all our guests—two- and four-legged—safe and happy, please follow these guidelines:

• Leash Up: Pets must be kept on a leash no longer than 6 feet when outside your camping unit, except when playing inside the fenced KampK9 dog park.
  
• Never Left Behind: Pets should never be left unattended at your campsite. If you're heading out without them, we'd be happy to recommend a local pet daycare or boarding option.
  
• Clean Up Crew: Be sure to clean up after your pets! Pet waste stations are located throughout the campground for your convenience.
  
• Quiet & Courteous: Excessive barking can disturb your neighbors, so please help us keep the campground peaceful. 
  
• Pet-Free Zones: For everyone's health and safety, pets are not allowed in buildings, bathrooms, the pool area, playgrounds, or other posted locations. Designated pet-friendly cabins are available at select locations.
  
• Aggression-Free Zone: Aggressive behavior from any pet—regardless of breed—will not be tolerated. For the safety of all guests, you may be asked to leave without a refund if your pet poses a risk to others.
  
• Limit & Rules: A maximum of two pets is allowed per site. While most breeds are welcome, pets displaying aggressive behavior will not be permitted in KampK9 or other common areas.
  
• Service Animals: Service animals are always welcome in accordance with ADA guidelines.
  

Trash pickup daily 9-4.  Place in front of your site.  Please do not place trash out overnight. We do recycle, leave with your regular trash.  Dumpsters can be found on the right hand side as you exit the park.

To ensure the safety, privacy, and enjoyment of all our guests, the use of drones (unmanned aerial vehicles) is not permitted anywhere on campground property. We appreciate your understanding and cooperation in helping us maintain a peaceful and respectful environment for everyone.

By entering the grounds of Elizabethtown / Hershey KOA, guests grant permission to campground management to photograph or video record them while on the property. These images or recordings may be used for lawful purposes, including but not limited to promotional materials, social media, and website content, without compensation or further notice. We take care to use these images respectfully and with the intent to showcase the fun, beauty, and community spirit of our campground. If you have any concerns about this policy, please feel free to speak with a member of our team.

For the safety and comfort of all guests, firearms are not permitted on the campground property. This includes, but is not limited to, BB guns, pellet guns, paintball markers, slingshots, bows and arrows, or any other projectile-firing weapons. We appreciate your cooperation in helping us maintain a peaceful and family-friendly environment for everyone.

We're excited to welcome your group! To help us accommodate everyone, each party must make their own reservation under their own name, using their individual contact information and address. When booking online, please choose a group name (e.g., Jones Family Reunion, Smith Group) and have each member enter that name in the Special Requests box on the reservation form. To help us place your group near each other, all reservations should be made within 48 hours of one another. While we'll do our best to keep everyone close together, please note that site selection and availability may limit our ability to place everyone side-by-side. Also, just a reminder: group gatherings must wrap up by 11:00 PM, so please plan accordingly. We look forward to hosting your group and helping you create great memories!

Each campsite or cabin reservation includes up to 2 adults and 2 children (ages 5–17) and is intended for one family, one vehicle, and one camping unit. Additional fees apply for extra vehicles, trailers, adults, or children beyond what is included. Please contact the campground office for details on additional charges. For cabin stays, the credit card used for the reservation deposit must be presented at check-in, along with a valid ID for the person whose name is on the reservation. Reverse parking is not permitted in RV sites. Guests are welcome to use gazebos or dining tents without floors, as long as they do not encroach on neighboring campsites. For safety and campground policy compliance, personal hot tubs and pools are not allowed. We appreciate your cooperation in helping us provide a comfortable and enjoyable experience for all guests.

Terms of Service-I agree, and shall cause my family and guests, to abide by the Elizabethtown/Hershey KOA rules, including those rules and policies published at hersheykoa.com, koa.com/campgrounds/elizabethtown/, provided at the premises or otherwise communicated by management. Rates, specials, activities, amenities, terms and policies are subject to change at any time without notice. This is a quiet family-oriented campground. If you feel you cannot follow the rules, looking for a place to party /drink excessively this is not the campground for you. You may call the campground to cancel immediately. No refunds for failing to read and comply with policies set forth, during the reservation process, on your confirmation or any error/omissions on your part (site type,RV size etc.).This reservation is for a license to use a campsite, is not assignable or transferable to any other individual, such assignment or transfer will lead to the immediate revocation of your license, cancellation of your reservation, and cause the forfeit of your complete deposit. I have notified the campground this is a 3rd party rental.  (5-2-22)

Choose the option to select your specific site with KOA Select My Site! This service enables you to choose your individual site or two or more sites together. When making reservations, guests can use "KOA Select My Site" online. Please note: A one-time $20.00 fee applies. All requests are subject to availability and are only guaranteed when payment for this option is added to your reservation. To ensure the best camping experience possible for you, management reserves the right to make any necessary changes. (eg. Matters beyond our control, storm damage etc.). In the event we cannot honor your request, we will contact you as soon as possible. Refunds for our inability to honor your request is limited to the Select My Site fee.

The speed limit throughout the park is 5 MPH.

If you arrive after the Registration Office has closed, there is a night registration box available with guest information and campground maps. If you have a life-threatening or safety emergency, please call 911.

We're excited for you to stay with us at the Elizabethtown/Hershey KOA Holiday!

Kathy and Bob Bergeron have been part of the KOA family since 2007. Kathy owned and operated her own business for more than 20 years before she and Bob embarked on a new adventure. When their two daughters grew up and left home, they sold their house, purchased an RV, and began their work-camping journey. Over the years, they have traveled across the country, worked at more than 21 different campgrounds, and gained experience in nearly every aspect of campground operations. Starting in entry-level positions and steadily advancing through the ranks, they have built a wealth of knowledge and a deep appreciation for the camping industry. Kathy and Bob are passionate about what they do and enjoy meeting new people wherever their travels take them. They value the friendships they have made along the way and look forward to creating many more memories as they continue "chasing 70" and embracing the campground lifestyle they love.