Coloma / St. Joseph KOA Reviews

Making Family Memories, One Camping Night at a Time

RV Reviews

Jul 15, 2019
Loved the area and the campground
Jul 15, 2019
Jul 15, 2019
As always the owners and staff are very pleasant yet professional even when they are “swamped” with guests. Park is always well kept. Always enjoy staying at the Coloma / St. Joseph KOA. Will be back again for sure!

CAMPGROUND RESPONSE / COMMENTS:

Summers here at our campground are always hopping. But there's a positive energy in the park with couples, families and kids all having a great time. It fuels our entire staff as we serve the needs of our guests.
Jul 15, 2019
Excellent staff, very helpful.

CAMPGROUND RESPONSE / COMMENTS:

We must admit, we do have a great team! We are glad you found them to be helpful during your stay.
Jul 14, 2019
We spent 3 nights at a wonderful deluxe patio site. Joined by our daughter and her family who stayed in a cabin. We had a very nice time and the patio site gave us all the extra "campfire" space we could ask for.The extra table and chairs along with the extra chairs provided all we needed. We found staff to be extremely helpful and ready top meet any of our requests. We stayed in a motor home.
Jul 14, 2019
We camp almost every other weekend from April 1 thru November 15th. This is our favorite campground by far. The owners are wonderful, the campground is clean and well kept, friendly staff. And we love that Camp store will deliver a fresh hot pizza directly to our campsite.
Jul 14, 2019
Beautiful and clean campground ! Paul and Karla are living their dreams by owning this Koa. Due to unforeseen circumstances, they were running the campground on a skeleton crew during our stay. Funny thing is we didn't know that until someone told us ! No hiccups in service. I also enjoyed the contemporary Christian music playing in shower house ! We will be seeing you again for sure !

CAMPGROUND RESPONSE / COMMENTS:

We're pleased you enjoyed your time with us, and that our temporary staffing challenges didn't negatively impact your stay. Planning and preparations go a long way when unforeseen circumstances occur and allows everything to stay on track. Our dedicated staff, and a few loving family members, also pulled together to continue to deliver exceptional service to our guests.
Jul 14, 2019
This is by far the best KOA/campground we have ever stayed at. The staff was so genuinely kind and caring. Our truck died the morning we were supposed to leave and despite how busy they were the owner still made time to bring his personal vehicle over to give us a jump. He and his wife are the hardest working KOA staff I’ve ever seen and the beautiful grounds they keep show this. We will be back

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your recognition of our hard work, and we truly could not do it without our hard working staff. We also know how unexpected issues can cause enjoyment of a camping trip to go sour quickly. Therefore, we were please to also help you with a jump, so you could stay on track with your R&R time with us.
Jul 13, 2019
Location and staff was great.
Jul 13, 2019
We absolutely loved Coloma/St. Joseph KOA. This is such a beautiful well maintained KOA near great sites and restaurants. The owners were so very friendly. A great place to ride bicycles too!
Jul 13, 2019
Jul 12, 2019
Very nice campground, owners and staff very friendly and helpful.
Jul 12, 2019
The restrooms were clean, but the trailer “pads” were a gravel, sand and dirt combination and the road throughout the campground was basically one lane that had many sharp turns making it hard for a big rig to stay within the roadway.
Jul 12, 2019
Jul 11, 2019
Friendly staff! Very helpful !
Jul 11, 2019
As a recent retiree, I have stayed at about a half dozen KOAs so far with my new travel trailer, and this one by far was the best one. I drove from Maryland to visit my daughter and twenty month old granddaughter who live in Chicago for 4th of July. The campsite is gorgeous and the amenities are awesome. But the best part was the friendliness of the staff. Hope to go again next year.
Jul 11, 2019
Nous avions prévu passer une seule nuit mais finalement nous sommes restés trois nuits. Je crois que nous avons rencontré un membre de la famille Lemoine !! Très bon accueil et service impeccable

CAMPGROUND RESPONSE / COMMENTS:

Nous avons eu le plaisir de vous accueillir parmi nous. Nous sommes honorés que vous ayez décidé de rester avec nous trois jours.
Jul 10, 2019
Very nice campground. Well maintained, friendly staff and clean facilities.
Jul 10, 2019
Gave it 4 bc we spent zero time in the campground. Had we spent time there it probably would have been a three. Spaces cramped together. Staff wasnt grumpy or bad but weren't as friendly as other places or even koas. May have been because it was a holiday week and they were probably over taced.

CAMPGROUND RESPONSE / COMMENTS:

When camping during the peak summer season, and especially during the holidays, it's usually best to set realistic expectations that you'll be among many other guests. We're also sorry you didn't spend much time here during your stay, but hope you enjoyed the area attractions. Had you actually spent more time with us, we guarantee you would have experienced our exceptional hospitality.
Jul 10, 2019
Nice camp ground, would have liked to recycle but was not made convenient other KOAs provide bags for recycling.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your suggestion. As campground owners, we too care about the environment and seek to do our part. Our love for the great outdoors is part of why we chose not to hand out plastic bags for recycling. Rather, we have a recycling bin for deposit bottle items and two recycling bins for all other paper, metal and plastic located right by our trash dumpster.
Jul 10, 2019
Beautiful area. Mark and Karla have added Glamming tents with patios. Have to check them out on KOA.com. Also lots of activities in the park for all ages.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you could enjoy our area, and that you are as excited as we are to have added three Luxury Glamping Tents to our available lodging options. They are beautiful, and fortunately... we don't have to say so ourselves. :-)
Jul 10, 2019
It ok place not great

CAMPGROUND RESPONSE / COMMENTS:

Checking your reservation we noticed that you were only with us for a one night stay. While we were pleased to have had you during your travels, our park is more often enjoyed by guests who stay a little while longer. We'd love to welcome you back when you have a little more time to enjoy all we have to offer.
Jul 09, 2019
Super clean, staff always friendly and Willing to help, pool clean and well maintained. I would highly recommended this KOA to any and all campers !
Jul 08, 2019
This was our 3rd time coming for a holiday and as always the staff was friendly, very relaxing and had a great time.
Jul 08, 2019
Jul 08, 2019
Had my 2 grandchildren with me great place for kids.
Jul 08, 2019
We've been several times and will always recommend to others! Our 8 year old son has lots to keep him busy! Everyone is so friendly! The bathrooms are SO clean too! Thank you so much! Cant wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

We are SO glad you had a great time. Thanks also for the compliment on the condition of our restrooms. Our staff work very hard to maintain them, especially during our peak season, and they greatly appreciate your encouraging words.
Jul 08, 2019
Jul 08, 2019
I deducted 1 star for some power issues. The owners did their best to fix the situation but we had some power issues at our power pole and had to make due with 20 amps. They handles it well and we had a good stay. We would definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your understanding. While we are obsessive about maintaining our infrastructure, equipment will eventually wear out. We were glad to be able to find a way to keep you going during your stay. Please know, with the holiday weekend behind us, our Master electrician has identified the underground wire that failed and power to that pedestal has been restored.
Jul 07, 2019
Jul 07, 2019
This KOA is one of a kind. Because of the owners and their staff, you can see everything from the grounds and all the features/amenities, all the way to the culture and friendliness of everyone in the organization and campers throughout our stays there. This place has so much to do, the kids could all go and never leave the campground during a week long vacation! They know customer service to a T!

CAMPGROUND RESPONSE / COMMENTS:

We greatly appreciate your high praise and always strive to meet and exceed our guest's expectations!
Jul 05, 2019
Great hosts friendly staff were able to get us in when needed.
Jul 05, 2019
We stayed three days and each day was better than the prior day. The showers were really nice. We had a nice large shady spot that meet our needs as our primary reason was to just finish our vacation with some plain camping and camp fire. We also loved watching the kids on the jump bubble and the Black Squirrels. We hope to return but we are in our 70's.
Jul 05, 2019
Wonderful ‘family feel’ to this one. Access was well marked and easy. Pull-thru site was inviting, level and grassy. Didn’t interact with staff as it was a quick overnight stay on a long trip. Only down side, dog run was on the other side of facility from the pull-thru sites. ����
Jul 04, 2019
Great campground, clean, well maintained with lots of trees. Looking forward to staying again
Jul 03, 2019
We had a great time. The owners are great along with all of the workers everyone we helpful and very pleasant. We plan on returning to this campground in the near future.
Jul 03, 2019
Staff very friendly and helpful. Nice woodsy campground. Enjoyed our stay.
Jul 02, 2019
Very accommodating staff! Nice, clean and wooded campground.
Jul 02, 2019
The main complaint I have is that another guest was able to yell at my autistic 14 year old son on the playground to which he came running back to the campsite crying because he wanted to play zombies with his toy gun and was yelled at. I can understand someone not agreeing with that type of play but my son wasn't hurting anyone and certainly didn't deserve that. The staff didn't seem to care.

CAMPGROUND RESPONSE / COMMENTS:

Respectfully, the owners and staff all care very deeply. While we are emphatic with your family situation, we have a responsibility to ensure the safety and enjoyment of ALL our guests. Your son's idea of "playing zombies" by simulating shooting his toy gun at children on our jumping pillow, was understandably very unnerving to all other guests involved. Therefore, it could not be tolerated.
Jul 01, 2019
We had a great time! Staff was very nice and helpful. We will definitely stay here again.
Jul 01, 2019
The 'new' owners are doing a great job of keeping the campground in good shape. The mini golf has been redone, carpet ball was in great shape, pool nice and clean ... all important to us who travel with small children! Staff was very accommodating when our power cord was too short. We were able to borrow one for the duration. We truly appreciated that!! Thank you!
Jul 01, 2019
We have a 38 ft motorhome and tow a car, we were put in site 89 which was almost impossible for us to get out of, when I made the reservation, I asked for a pull thru so we didn't need to unhook the car, had to unhook and have a car across the street moved asked an employee for help his attitude poor told me all we had to do was move to the left to get out guess he didn't notice the tree

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had an bad experience. While some of our sites may be challenging for big rigs, we get them in and out of our park every day. Our staff are deeply committed to guest service and are some of the best you'll find in the outdoor hospitality industry. If anyone working for us ever demonstrated a poor attitude, we would give them the opportunity to be successful somewhere else.
Jun 30, 2019
Very nicely maintained and managed campground. The facility is meticulously maintained from the landscaping to the restrooms. Pleasant and clean sight lines that are well groomed and inviting. Restrooms & pool area maintained to the highest standards exceeding the expectations. Mark & Karla are excellent hosts with a keen eye on exceptional customer experience and satisfaction. We will return.

CAMPGROUND RESPONSE / COMMENTS:

We are honored with your feedback and our entire staff work hard to exceed your expectations! We look forward to seeing you again!
Jun 29, 2019
Jun 29, 2019
I came in late arrival in a rainstorm (I called ahead but no one returned my call) but was able to find a parkable spot in the available open unassigned spaces. Bathroom was clean and neat the next morning and the grounds and landscaping was well kept. I left mid morning to continue my travels. Only issue was no one called me back when I tried to reserve by phone directly.

CAMPGROUND RESPONSE / COMMENTS:

We were pleased we were able to accommodate your late check in. Our office is open from 8am-9pm daily during our Peak Season. While we do our best to immediately answer and respond to calls, our Front Desk staff also need to serve the immediate needs of guests that are here on property. To help with phone reservations, we also employ a Reservation Center to answer calls as late as 10pm.
Jun 28, 2019
Jun 27, 2019
Just a over night stay. All and all nice place. Lots of young kids having fun. Nice to see that.

CAMPGROUND RESPONSE / COMMENTS:

We too love having lots of families and kids enjoying themselves, and are glad you enjoyed it as well!
Jun 26, 2019
Always enjoy staying here. Owners and staff are very friendly and always helpful. And, it's nice to see a KOA that is improving every year
Jun 26, 2019
The owner was very helpful when we arrived after hours in the pouring rain. Very grateful for his assistance.

CAMPGROUND RESPONSE / COMMENTS:

We've been there ourselves, and it was our pleasure to provide you with some needed assistance!
Jun 25, 2019
We truly enjoyed our stay. So much so that we have already made reservations for later this year.?Super nice staff and beautiful facilities. Enjoyed being so close to Lake Michigan!

CAMPGROUND RESPONSE / COMMENTS:

FANTASTIC! We're pleased to know we served you and your family so well you cannot wait to come back! We look forward to seeing you again!
Jul 11, 2019
We stayed a few nights here and enjoyed our stay. Clean bathrooms, sites, and buildings. We enjoyed the free ice cream and gladly donated $ to the charity for it. Pretty setting,too! Kids enjoyed the bounce pillow.
- Kelly K on Trip Advisor