Coloma / St. Joseph KOA Reviews

It's Time to Get Outside Where Social Distancing Comes Naturally

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Jul 02, 2020
First time there for 4 of us. Stayed in cabin which was EXCELLENT. The entire campground was very well maintained and staff extremely friendly and attentive. But, 1. bathrooms;beautiful and mostly clean. But no hand towels, probably why so clean but sink counters are ALWAYS soaking wet 2. BR cleaning Once a day at 1-2 PM? really? 3. adult swim 8-9pm then let kids again 9? maybe Adults last hour?
Jul 02, 2020
While we loved the grounds, we were disappointed in the lack of social distancing and face mask use while in the store. The staff was wearing them but there was no enforcement to make guests wear them. We did end up leaving a night early as we didn’t feel it was as safe as it could have been.
Jun 29, 2020
Jun 29, 2020
Great time, Glamping tents were clean and everything was accessible! Camp staff were friendly and helpful. Activities were well planned and executed! Lots of fun options for the whole family! Great option for limited contact check in, food ordering and firewood!
Jun 29, 2020
Jun 28, 2020
Jun 25, 2020
Jun 25, 2020
It was fabulous. Beautiful grounds and clean And lots to do there.
Jun 25, 2020
Cabins overpriced compared to other KOA facilities. I know pricing is standard but these cabins were sub-par comparatively (musty smell, outdated fixtures/counters, old mattresses). Also less clean than other KOA resorts we have stayed at, I had to clean the kitchen and bathroom myself prior to use (hair in shower upon arrival, counters dirty). Staff was very friendly and location good.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you were disappointed. We've made a significant effort to update our cabins inside and out and offer them a competitive price. As you discovered, we are also a destination that provides convenient access to area attractions. We take great pride in our housekeeping and regret that we miss
Jun 23, 2020
It was very nice and very clean and its another way of camping and was fun, I would gladly come back and stay with St. Joseph Koa, the cabin was also nice and we did have ants come in the cabin out of the wall but it's just another way of camping, but yes very clean, friendly and helpful I was also Recommended by a friend to stay here and it was a great time. Deserve a 5 Star and very peaceful
Jun 23, 2020
We loved the campground and the amenities it offered. Parking by our cabin was tight so we had to share space with the cabin next to ours. Overall a wonderful experience though.
Jun 22, 2020
Everything was so clean and beautiful. Staff was so friendly and helpful. Also, easy to find someone if you needed anything. Delivery of wood and ice is a great service! Appreciated the visit from the owner too, to see how we were enjoying it. Will be back in October!
Jun 21, 2020
Everything about my stay was beyond amazing. The online reservation was smooth and simple. Arrival and check in was speedy, loved the store. I felt safe with employees wearing masks while preparing food. We had ice cream every day :) The pool, hot tub, jumping pillow, nature trail and playground were all explored. I cannot even express how kind all of the staff were, they made us feel so welcome.
Jun 20, 2020
Place was clean. Workers were friendly. Service was good. Only delta was that our Weber grill was quite dirty. Next grill over was fine. We needed two grills to cook. Will plan to come again. John B.

CAMPGROUND RESPONSE / COMMENTS:

Guests staying in one of our Glamping tents or deluxe cabins come with the use of a Weber gas grill, for their convenience. Had you let us know about your grill while on site, we would have been happy to take care to of it. That being said, we will be sure to check the grills better next time for our arriving guests.
Jun 19, 2020
We stayed in a truck tent for the first time at KOA and loved it. We actually drove home, grabbed our boys from their father, and came right back to stay in the glamping tents! Everyone was super friendly, the facilities are clean, and there are a lot of activities for kids and families to do. Our boys were obsessed with the outdoor pool! We are definitely coming back.
Jun 17, 2020
Bed Bugs were found in Cabin2. I did get refunded for the stay.

CAMPGROUND RESPONSE / COMMENTS:

We take the maintenance and cleanliness of our facilities VERY seriously. After you brought your incident to our attention, we immediately investigated the situation. Additionally, after disposing of the personal bedding you left behind and following your complaint to the local health department, future guests will be pleased to know that NO EVIDENCE of bed bugs was found in our cabin.
Jun 16, 2020
This is the 2nd time coming to this location. I can say it’s been my favorite from the others I’ve visited. Extremely helpful and friendly staff.. and extremely clean! We will definitely be back again soon!
Jun 16, 2020
Jun 15, 2020
Great time! Friendly staff and very clean! Great for kids, lots of activities! We will be back!
Jun 15, 2020
Loved the mature trees and the grounds! Keep up the great work!
Jun 15, 2020
Amazing, very good balance of camping and things for the kids to do. All staff were great and helpful!!
Jun 09, 2020
Quiet but fun. Staff was just awesome all weekend long. Facilities were clean and convenient.
Jun 09, 2020
Nice & convenient grounds. Cabin could use a ceiling/wall dusting & bunk bed frames look like it’s been a while since someone wiped out under the pads too. One of the shower heads dangled off of the wall and couldn’t be re-hung. Not the way I want to take a shower the entire time, but my husband didn’t care.) Liked that the showers were separate though! Big +‘s : location/convenience/ameni

CAMPGROUND RESPONSE / COMMENTS:

We care deeply about the details, big and small. We regret we missed a few spaces in your cabin and aim to do better for your next stay. Now that the shower head was brought to our attention, you'll be pleased to now it has been repaired.
Jun 08, 2020
Everyone was so friendly and helpful at the campsite. There are a lot of things to do that are included with the stay. we really enjoyed our quick trip!
May 26, 2020
Everyone was friendly - our trip was phenomenal! We will for sure return.
May 26, 2020
I did not sleep much due to yelling teenagers from around 10 pm to 12:30 am. The floor of the cabin was very sandy, which made me uneasy about the sanitation of the cabin prior to my arrival. I chose KOA due to my good experiences in the past, but will not patronize KOA in the future.

CAMPGROUND RESPONSE / COMMENTS:

Due to government restrictions, you were the only guest in the cabin this season. Past and recent guests are well acquainted with the the high standards used to clean, disinfect and maintain our facilities. While we are not perfect, it is more likely you tracked in the sand when you arrived late at
Oct 14, 2019
Wonderful campground and great hosts!
Oct 14, 2019
Our first time Fall camping and we had a blast! Tons of great activities and the hosts and staff are friendly and helpful. We stayed in a glamping tent and loved the space it provided and the comfy beds. It was chilly so we picked up a small space heater and it was perfect. We opted for the Linen Package, since we were arriving late and it was super helpful to have the beds made when we arrived.
Oct 14, 2019
Awesome weekend! The owners are super friendly and the staff is great!
Oct 07, 2019
Oct 07, 2019
Oct 07, 2019
Oct 07, 2019
I would have given 5 stars but we were taken aback by the bible on the nightstand in our glamping tent AND Christian music pumping loudly in the women's bathroom at all hours (but hot in the men's bathroom? hmm). I was thinking of having my 50th birthday group book the glamping sites but am now re-thinking. We prefer places that don't push a religious or political agenda.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback. While we understand that consumers have choices, as private-business owners, we too have choices with the atmosphere we seek to create at our campground. The Bible on the nightstand is a standard of hospitality that has been common in hotels for years. We are also licensed to play music, and we're pleased that most of our guests share with us that they are encouraged.
Oct 04, 2019
Some of the pull through were surrounded by water due to the heavy rain. Owners are super welcoming and helpful . Wonderful, clean KK and bathrooms!

CAMPGROUND RESPONSE / COMMENTS:

We are pleased you enjoyed our hospitality and clean facilities. You'll also be pleased to know that as the rain let up, the puddles have perked into the ground. While we would love to provide 75 degrees and sun everyday, unfortunately, we have little control over the weather as suspect is the case for you where you live as well. :-)
Sep 30, 2019
Sep 23, 2019
Sep 23, 2019
We had a great time. The cabin we had was cozy, tucked back into the woods, very clean and super quiet. The bathrooms were very clean. Staff was super friendly. Lisa checked us in and was professional, charming, and very pleasant. Staff members, Roger and Jan were so gracious to us. The park is beautiful. Nice job everyone. We will be back for sure.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased you enjoyed the professionalism, charm and graciousness of our staff. They are indeed amazing, and we're glad we're not the only ones to say it. We look forward to seeing you again!
Sep 17, 2019
Sep 16, 2019
friendly staff, great activities for the kids, clean and convenient to our destination. the only thing i would suggest is to pay more attention to the bathrooms by cabins 6-9. they are clean but not well kept. the bathrooms by the pool are in better condition. looking forward to next summer to come back. thanks so much.
Sep 15, 2019
Sep 11, 2019
Sep 03, 2019
Sep 03, 2019
Wonderful time clean facility and awesome activities
Sep 03, 2019
Great experience in the Glamping Tent. However the fireplace shouldn't be used or considered as a heater. It is not meant to heatup a whole room. I recommend to equip the tent with a REAL heater. We had to run to Walmart and purchase one for our stay cuz we froze the first night, even with the fireplace on at full blast. Once we used the real heater, the rest of our nights were comfortable!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your glamping experience. As we shared, they are new this year, and we're learning from our guests as the weather begins to shift to cooler nights. Although you did not purchase the linen package we offer, we provided extra blankets at no additional costs, and are evaluating other heating options. However, guests should be prepared and remember, it is still a tent.
Sep 01, 2019
I loved the camp grounds and cabins. However wish the staff was more friendly and helpful. I got a sheet of stated rules and regulations and went over them with one lady who took me on a tour on the cabin I would be staying in. Says smoking is okay outside but not inside. So I do so. Than receive a $50 charge for smoking inside. Not acceptable.

CAMPGROUND RESPONSE / COMMENTS:

We maintain our facilities for the enjoyment of our guests, and smoking is NOT permitted in any of our cabins. When there is evidence that it occurred, we spend extra time ensuring it is cleaned and ready for our arriving guests. Hotels more often charge up to $250.00. Rather than apologizing for issuing a $50 damage fee, we are considering increasing it to deter the behavior in the future.
Aug 29, 2019
Enjoyed the family friendly campground very much. There is a lot to do for all ages. I like the smaller cozy feel and the friendliness of all the staff workers. The campground is well-kept and clean. The cabin we stayed in was very nice.
Aug 27, 2019
Pull through sites are very close together. Grass needed mowing.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were disappointed with your stay, but we're a little confused by your comment as our records show you were in a cabin. As most guests will attest, we also work hard to maintain our grounds. However, at times during the peak summer season, mowing can be challenging when there's little time between guests, especially on our most popular sites.
Aug 26, 2019
We have been coming the same weekend for the last six years to celebrate our family day and we love all of the activities and the friendly staff!
Aug 19, 2019
I come every year and love the warmth and family atmosphere here. Clean, well maintained facility and very helpful staff!! Highly recommended!
Aug 12, 2019
We had a great time. The delux cabin was perfect for our family of 5. Indoor and outdoor spaces were wonderful. We hope to come back again.
Jul 04, 2020
We love this campground! This out 5th time here and we will be coming again in three weeks. The people here are amazing and the service is always above and beyond. Sites are a good size with several having full hookup. Tons for the kiddos to do plus the parents have fun too. Might be the best campground in Michigan!
- Brandon Coats on Google
Jul 02, 2020
This KOA was wonderful. We stayed for 4 nights and everything was kept immaculate during our entire visit. Our kids enjoyed the pool, pedal bikes and all of the kid friendly activities. Wonderful shade trees cover the whole area. Bathrooms were always neat and clean. Owners and staff on site at all times, including over night. Very nice camp store with lots of supplies, ice cream and yummy pizza that they deliver right to your site.p Great proximity to beach towns and Lake Michigan. Only complaint would be some sites directly across from the pool/office had utility hookups that had to cross under the camper. I would not lower my rating based on this, I understand it would be difficult to upgrade them with all of the tree roots. Highly recommend!!!
- Kari Haugh on Google
Jun 28, 2020
Lots to do, clean grounds and friendly staff. We Will be back.
- Cindy Roman on Google

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