Coloma / St. Joseph KOA Reviews

Camping in the Era of Social Distancing

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Campground Reviews

Sep 03, 2019
This is our second stay this season, we feel st home and look forward to return multiple times next year. The Owners are warm and welcoming. We love the improvements they have made, it shows they care about their guests / campers.
Sep 03, 2019
We love how easy and comfortable this stay was! Very family friendly. Our kids were able to roam on their own (they're 13 & 9) but were never far away as all the fun stuff was very close. All the guests we encountered were relaxed and friendly, some even stopping to chat for a bit. The owners have done an excellent job creating the perfect camping spot!
Sep 03, 2019
This place is our go-to and has been for years now. The owners are the best people you can meet, and truly have the heart to serve and create an experience for your family with every stay. This culture is clearly passed on to every staff member you encounter, and customer service is top notch. As for the amenities, our family can stay here, not leave the property, and have fun all week! -Ben S.
Sep 03, 2019
Great campground , have done lots of improvements, nice family atmosphere, Prices are getting high up $70 per night.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed our campground and amenities. Due to the improvements we have made over the past three years, we have dramatically increased the value of the experience guests receive when coming here. Therefore, our rates (especially during the high-demand holiday weekends) are reflective of these amenities, the services we offer, and are commensurate with our peer competition.
Sep 03, 2019
Great experience in the Glamping Tent. However the fireplace shouldn't be used or considered as a heater. It is not meant to heatup a whole room. I recommend to equip the tent with a REAL heater. We had to run to Walmart and purchase one for our stay cuz we froze the first night, even with the fireplace on at full blast. Once we used the real heater, the rest of our nights were comfortable!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your glamping experience. As we shared, they are new this year, and we're learning from our guests as the weather begins to shift to cooler nights. Although you did not purchase the linen package we offer, we provided extra blankets at no additional costs, and are evaluating other heating options. However, guests should be prepared and remember, it is still a tent.
Sep 02, 2019
great customer service, we'll be returning soon
Sep 02, 2019
Very clean ans well maintained..beautiful grounds..very friendly staff...was very impressed with the frequency of the water checks of the pool and hot tub.

CAMPGROUND RESPONSE / COMMENTS:

The pool and hot tub are a very popular summertime amenity that we offer our guests. Maintaining it to be clean and inviting is a passion that ensures you have a safe and enjoyable experience.
Sep 01, 2019
Beautiful, well kept campground in a gorgeous area. Very kid friendly, clean, quiet, and located close to everything!!
Sep 01, 2019
Loved the friendliness of this campground management. Very clean sites, clean bathrooms and kudos to the camp helping us keep our site when we fell a day behind in our travels. And we weren't able to try it, but the pizza smelled amazing!

CAMPGROUND RESPONSE / COMMENTS:

Our Hunt Brothers pizza is amazing! Sorry you didn't have any, but glad you could enjoy the free smells! :-)
Sep 01, 2019
This was our first visit. The campground seemed very neat and clean. Store was well stocked and had an area that sold pizza, fresh donuts, and soft serve ice cream. We left just as Labor Day was getting in full swing, and it did not seem that there were enough restrooms to accommodate the number of guests as there were lines to use them. Club house was nicely updated. WiFi worked well.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your time with us over Labor Day. The packed house over the holiday does add to the use of our facilities. However, as a licensed campground, we are compliant with our industry state regulations which requires us to have adequate number of facilities for our guests.
Sep 01, 2019
I loved the camp grounds and cabins. However wish the staff was more friendly and helpful. I got a sheet of stated rules and regulations and went over them with one lady who took me on a tour on the cabin I would be staying in. Says smoking is okay outside but not inside. So I do so. Than receive a $50 charge for smoking inside. Not acceptable.

CAMPGROUND RESPONSE / COMMENTS:

We maintain our facilities for the enjoyment of our guests, and smoking is NOT permitted in any of our cabins. When there is evidence that it occurred, we spend extra time ensuring it is cleaned and ready for our arriving guests. Hotels more often charge up to $250.00. Rather than apologizing for issuing a $50 damage fee, we are considering increasing it to deter the behavior in the future.
Aug 31, 2019
We always have a great stay here. It's a nice clean quiet park. It's near St. Joe, South Haven, and Saugatuck. We love this park.
Aug 31, 2019
We have stayed here for several years. The improvements Mark & Carla have made to this campground are impressive. Great people, perfect location for us.

CAMPGROUND RESPONSE / COMMENTS:

The last three years has been a labor of love, and we feel blessed to be able to serve our guests through the improvements we've made. We believe it honors the time and money you spend with us, and is deserving of a quality experience.
Aug 29, 2019
Enjoyed the family friendly campground very much. There is a lot to do for all ages. I like the smaller cozy feel and the friendliness of all the staff workers. The campground is well-kept and clean. The cabin we stayed in was very nice.
Aug 29, 2019
camp ground was very well maintained washrooms were clean sunsets were perfect over the lake

CAMPGROUND RESPONSE / COMMENTS:

We have a very dedicated Housekeeping team that take great pride in their work to ensure our guests experience clean and inviting restrooms. Jan and Roger, our Head Housekeepers, are at times the unsung heroes of our staff, so we wish to applaud their work here and now, along with you!
Aug 28, 2019
wonderful time. Will be back again next year.
Aug 28, 2019
very nice store, and all of he people working there were very nice. even the pizza was great.
Aug 28, 2019
Just stayed the night, but this is a place we want to come to and stay awhile. Hosts are wonderful; beautiful natural setting with lots of amenities!
Aug 28, 2019
Level sites, clean restrooms and showers and friendly staff. Well stocked Kamp store and good internet.
Aug 28, 2019
The staff was really friendly and helpful. The bathrooms and pool area were clean and in good repair! The sites were clean and well maintained. It was a very comfortable campground.
Aug 28, 2019
Very hospitable staff. Only thing is we could hear the traffic from the road
Aug 27, 2019
Pull through sites are very close together. Grass needed mowing.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were disappointed with your stay, but we're a little confused by your comment as our records show you were in a cabin. As most guests will attest, we also work hard to maintain our grounds. However, at times during the peak summer season, mowing can be challenging when there's little time between guests, especially on our most popular sites.
Aug 27, 2019
Friendly staff, very well maintained campground. Bathrooms and showers are spotless and in good repair, pool and public play areas are clean and maintained. Even the weather was perfect. One of my favorite places to go camp. Thanks again
Aug 27, 2019
Nice CG with with helpful staff. Only complaint is inconsiderate "leaving" campers who block drive while making a "potty" stop. I also rail at gas pumpers who go into store to get coffee, etc while taking up a position. They should pump and then move vehicle to parking spot.
Aug 27, 2019
Aug 27, 2019
We were an evening arrival and departure the next morning. Would have loved to spend a day or two at this beautiful KOA. It was clean, lively and super friendly. We’ll make a point of spending more time on our next way through the area.

CAMPGROUND RESPONSE / COMMENTS:

First impressions are a powerful thing, and we're glad we were able to provide you with an enjoyable stay, albeit a brief one. We do look forward to your return visit when you have more time to spend in our area.
Aug 27, 2019
Two negatives, our site was site #20 with a large oak tree that was on the corner of our deck, it has numerous roots sticking up out of the ground, we were afraid of tripping and breaking a hip so covered with our rug AND picnic table. This needs attention. Also, the ele. boxes for ours + neighbors site was right in front of our face while sitting on deck! not much of a view!

CAMPGROUND RESPONSE / COMMENTS:

Not sure we can do much with the tree roots, as they are required for the shade trees to grow. As for the electric pedestals, we agree that they should more ideally be in the rear of the site, but due to the aforementioned roots, the present location was selected. We will keep your suggestions in mind and try to find attainable ways to improve that site.
Aug 27, 2019
Friendly staff Clean grounds Need to check ground circuits, had open ground on site 64

CAMPGROUND RESPONSE / COMMENTS:

We are diligent about maintaining our infrastructure, especially electricity. For the safety of our guests, we have checked the pedestal and found no issues. If this truly were a concern to you, it would have been better for you to have brought it to our immediate attention while you were here on site.
Aug 26, 2019
We have been coming the same weekend for the last six years to celebrate our family day and we love all of the activities and the friendly staff!
Aug 26, 2019
Everyone was very friendly.
Aug 26, 2019
This is our second stay at this KOA, the staff is always friendly and helpful. The park is always clean. We look forward to our next stay here.
Aug 26, 2019
Great place. Close to st st Joseph. Lots to do for kids.
Aug 26, 2019
We loved our stay and friendly staff. The pool. hot tub, jumping pad, general store, and dog park are all things we used. We love the convenience of charging expenses to our account in the store. We really love the consistency of KOA's in general. We also enjoyed some time in St. Joe Michigan.

CAMPGROUND RESPONSE / COMMENTS:

In addition to all our great amenities and beautiful St. Joseph, our entire staff work incredibly hard to deliver the type of stay you experienced. New this year, we are also glad you enjoyed the Charge to Site convenience of putting your on-site purchases on your "tab," and settling up with one payment before you depart. It's one of the innovative ways we provide you with the KOA difference!
Aug 25, 2019
We only were there overnight but would LOVE to come back and stay longer. Staff was personable & friendly on phone for reservation & in person when checking in! Very nice, clean place. Campground was full & looked like a fun place for kids! Recommend!
Aug 24, 2019
We come to this area often. Very nice campground. They manage to keep it up nicely.
Aug 24, 2019
Awesome place!!
Aug 24, 2019
We really enjoyed our stay. The staff was wonderful. The campgrounds were well-maintained and beautiful. Will be back next year. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you'll back next year. On that note, we open reservations for 2020 on Tuesday, September 3!
Aug 23, 2019
Everyone at Resort went out of their way to help you & accommodate. We had to stay a couple if days longer because if truck issues & they made ri room for us �
Aug 22, 2019
Great shaded sites, friendly staff
Aug 22, 2019
Nice KOA, Pleasant staff, Excellent Pizza!
Aug 22, 2019
Aug 21, 2019
I had a great time enjoying the park, the families with kids and pets were fun to be around, especially since I am retired. There were many things to do, if you were not enjoying yourself it was not the campground fault. Everything was easily accessible and clean. Cannot think of anything to add for a great time.
Aug 20, 2019
Aug 20, 2019
Aug 20, 2019
2nd time--we will return.
Aug 20, 2019
The owner was very nice. When I made the reservation, I did ask for a back in sure and told the person our rv was 35 feet, and made the reservations. When we tried to back in on arrival, our truck stuck out 2 feet into the road. I believe we should have been told our rv and truck would not fit. Owner moved us to a pull through, but it was muddy. Needs gravel on those sites.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. In review of your reservation, we confirmed that you were assigned a site with the amenities you requested. Had you also shared that you did not want to unhook, we would have been happy to ensure you had a longer site. Once you were here, we are glad we were able to move you to another site, although the recent rain is unfortunately not in our control.
Aug 19, 2019
I come every year and love the warmth and family atmosphere here. Clean, well maintained facility and very helpful staff!! Highly recommended!
Aug 19, 2019
Great campground with children activities!
Aug 19, 2019
Very nice park - well maintained with great amenities. The staff was over-the-top friendly. I look forward to staying there again!
Aug 19, 2019
May 14, 2020
One of the, if not THE most well kept campground we have ever stayed at. Beautiful, well-groomed, CLEAN park and super kind owners and workers. Stayed during COVID. They are taking the right amount of precautions to make you feel safe. We wish we could have stayed more than just one night but we WILL be back!! Keep up the great work. It matters to us and we appreciate it! Thanks! PhotoRV
- CraigKerrPhotography on Trip Advisor
Mar 30, 2020
Unfortunately, due to the COVID-19 virus, I have had to cancel my Memorial Weekend trip to Coloma St Joseph KOA. I did request a refund for two sites as my brother was to join us. I expected a partial refund minus any service charges. I am pleased to announce that they refunded 100% of both reservations and the additional $15 charge for side by side sites. If I am able to travel in the future, my plans are to go there, enjoy their campground, and thank the owners personally!
- rathsamec on Trip Advisor

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