General Campground Information
Check In Time
Check in time for Cabins: 4pm
Looking to stay later or arrive early? Please check with the front desk for availability.
There is a $25 fee for early check in and late check out.
Check Out Time
Check out time for Cabins: 11am
Hours of Operation
- General Store / Registration Office Hours: 9am - 5pm
- Indoor Pool & Spa Hours: 9am - 7pm
- Outdoor Pool & Spa: Closed Now - Early July for Construction
- Laundry Hours: Open 24/7
- Quiet Hours: 10pm - 8am
Golf Cart Policy
RV & Tent: Cancel 48 hours or more ahead of your check in date during non holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded.
Cabins: Cancel 7 days or more ahead of your check in date during non-holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded.
All Sites: If you cancel outside the designated cancellation time for your site you will forfeit the one night deposit amount.
We are a pet friendly park and welcome all pets.
Deluxe cabins that are pet friendly require a $25 per stay, per pet fee. Camping cabins $10 per stay, per pet fee. All Cabins have a MAX of 2 Pets
Overnight guests must pay a $10 fee at the Registration Office.
Your safety and the future of wildlife depend on you.
After Hours & Emergency Number
Non-emergency after hours number is: 828-269-8515
For emergencies please dial 911
Meet Your Hosts
Come enjoy our beautiful campground--your headquarters for fun in the Great Smoky Mountains!It's a GREAT day at the Cherokee/Great Smoky Mountains KOA!
Rachel and Steve Plaga know what it means to keep campers happy.Rachel is following in her father's footsteps, he was also a KOA campground manager. Rachel started her KOA journey at Albuquerque NM, then ventured on to Bar Harbor KOA & then on to Sugarloaf Key KOA where she was the bar manager and Steven the bar tender. This adventure then landed Rachel and Steve at the Cape Hatteras Koa in the Outer Banks of North Carolina.
Rachel and Steven share their love of camping with their four children and now 6 grandchildren.Rachel believes that "to create a memorable camping experience, it requires many levels of customer service; starting with the ease in a reservation, greeting and making guests feel at home upon arrival, the availability of a well-trained staff with willingness to assist when needed, and a clean, safe well-maintained campground".
Rachel and Steven strive to make every day a GREAT day at the Cherokee/Great Smoky Mountains KOA for their guests- that's their
motto. Making memories for families is their mission.