General Campground Information
Outdoor pool and jacuzzi are closed from October 1st through Memorial day hours of operation 9 am until 9 pm
Indoor pool is open all year Hours of operation 9 am until 7 pm
Campground check in and check out times
Check out time for RV and Tent sites: 12 noon
Check in time for Accommodations: 4 pm
Check out time for Accommodations: 11 am
Looking to stay later or arrive early please check with the front desk for availability
There is a $25 fee for early check in and late check out
Guest must be 21 years or older to rent cabins
Deluxe Cabin Pet Fee
Campground Cancellation Policy
Reservations made after the following deadlines will require a nonrefundable deposit at time reservation is made. Cancellations made after the deadlines will result in a forfeiture of deposit.
RV & Tent Sites: There is a 48 hour cancellation noticed required. Please notify the campground by 4 pm TWO days prior to your arrival.
Deluxe Cabins and Camping Cabins: There is a 7 day cancellation notice required on these units. Please notify the campground by 4 pm One week prior to your arrival date.
Holidays and Special Events: These may have special deposit and/or cancellation requirements. Please check with the campground for specific details.
When making a reservation, a deposit equal to your first night stay is required, Making a online reservation using a credit or debit card will result in charge at the time you make your reservation. You will receive a confirmation email from the campground once the reservation is complete. Please make sure to review the confirmation.
Meet Your Hosts
Come enjoy our beautiful campground--your headquarters for fun in the Great Smoky Mountains!It's a GREAT day at the Cherokee/Great Smoky Mountains KOA!
Rachel and Steve Plaga know what it means to keep campers happy.Rachel is following in her father's footsteps, he was also a KOA campground manager. Rachel started her KOA journey at Albuquerque NM, then ventured on to Bar Harbor KOA & then on to Sugarloaf Key KOA where she was the bar manager and Steven the bar tender. This adventure then landed Rachel and Steve at the Cape Hatteras Koa in the Outer Banks of North Carolina.
Rachel and Steven share their love of camping with their four children and now 6 grandchildren.Rachel believes that "to create a memorable camping experience, it requires many levels of customer service; starting with the ease in a reservation, greeting and making guests feel at home upon arrival, the availability of a well-trained staff with willingness to assist when needed, and a clean, safe well-maintained campground".
Rachel and Steven strive to make every day a GREAT day at the Cherokee/Great Smoky Mountains KOA for their guests- that's their
motto. Making memories for families is their mission.