General Campground Information

Pool hours

Here at our KOA we are pleased to offer two swimming pools for your enjoyment. No lifeguard is on duty so swim at your own risk. Children 16 and under must be accompanied by an adult. Please DO NOT leave children unattended in the pool area at any time. No 'horseplay', jumping, diving or running. No glass containers are permitted in the pool areas. 
Outdoor pool and jacuzzi are closed from October 1st through Memorial day hours of operation 9 am until 9 pm
Indoor pool is open all year Hours of operation 9 am until 7 pm

Campground check in and check out times

Check in time for RV and Tent sites: 1 pm 
Check out time for RV and Tent sites: 12 noon
Check in time for Accommodations: 4 pm
Check out time for Accommodations: 11 am 

Looking to stay later or arrive early please check with the front desk for availability
There is a $25 fee for early check in and late check out

Guest must be 21 years or older to rent cabins


Please keep in mind that we are a family Campground and we are all about having fun and enjoying ourselves. Please note: Our quiet hours are from 10:00 PM to 8:00 AM. During non-quiet times, please be respectful of your neighboring campers. Excessive drinking, noise or foul language will not be permitted at any time.

Deluxe Cabin Pet Fee

We are a pet friendly park and welcome all pets. Pets are permitted in select cabins at a fee of $25 per pet.

Fire Rules

For a complete list of fire safety rules: CLICK HERE

Campground Cancellation Policy

Need to Cancel? If you need to cancel your reservation, please contact us at 828-497-9711 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are NOT acceptable.

Reservations made after the following deadlines will require a nonrefundable deposit at time reservation is made. Cancellations made after the deadlines will result in a forfeiture of deposit.

RV & Tent Sites: There is a 48 hour cancellation noticed required. Please notify the campground by 4 pm TWO days prior to your arrival.

Deluxe Cabins and Camping Cabins: There is a 7 day cancellation notice required on these units. Please notify the campground by 4 pm One week prior to your arrival date.

Holidays and Special Events: These may have special deposit and/or cancellation requirements. Please check with the campground for specific details.

When making a reservation, a deposit equal to your first night stay is required, Making a online reservation using a credit or debit card will result in charge at the time you make your reservation. You will receive a confirmation email from the campground once the reservation is complete. Please make sure to review the confirmation.

Linen rental

Renting one of our Rustic cabins? We now offer linen rentals for $15 for your entire stay. Rental price will include flat and fitted sheet, blanket and pillows.

Meet Your Hosts

Come enjoy our beautiful campground--your headquarters for fun in the Great Smoky Mountains!

It's a GREAT day at the Cherokee/Great Smoky Mountains KOA!
Rachel and Steve Plaga know what it means to keep campers happy.Rachel is following in her father's footsteps, he was also a KOA campground manager. Rachel started her KOA journey at Albuquerque NM, then ventured on to Bar Harbor KOA & then on to Sugarloaf Key KOA where she was the bar manager and Steven the bar tender. This adventure then landed Rachel and Steve at the Cape Hatteras Koa in the Outer Banks of North Carolina.
Rachel and Steven share their love of camping with their four children and now 6 grandchildren.Rachel believes that "to create a memorable camping experience, it requires many levels of customer service; starting with the ease in a reservation, greeting and making guests feel at home upon arrival, the availability of a well-trained staff with willingness to assist when needed, and a clean, safe well-maintained campground".
Rachel and Steven strive to make every day a GREAT day at the Cherokee/Great Smoky Mountains KOA for their guests- that's their
motto. Making memories for families is their mission.