General Campground Information

Check In Time

Check in time for RV and Tent sites:1pm 
Check in time for Cabins: 4pm

Looking to stay later or arrive early? Please check with the front desk for availability.

There is a $25 fee for early check in and late check out.

Check Out Time

Check out time for RV and Tent sites: 12 noon
Check out time for Cabins: 11am

Hours of Operation

  • General Store / Registration Office Hours: 9am - 5pm
  • Indoor Pool & Spa Hours: 9am - 7pm
  • Outdoor Pool & Spa: Closed Now - Early July for Construction
  • Laundry Hours: Open 24/7
  • Quiet Hours: 10pm - 8am

Fire Rules

For a complete list of fire safety rules: CLICK HERE

Golf Cart Policy

Must be age 18+ to rent a golf cart and 16+ to drive the cart. Must sign a waiver and have a valid driver's license on file in the General Store Office.

Propane Fill

Propane fills are available. Please inquire at the store and we will fill your tank. No propane fills after dusk.

Cancellation Policy

Need to Cancel? Please contact us at 828-497-9711 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are NOT acceptable.
RV & Tent: Cancel 48 hours or more ahead of your check in date during non holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 
Cabins: Cancel 7 days or more ahead of your check in date during non-holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 
All Sites: If you cancel outside the designated cancellation time for your site you will forfeit the one night deposit amount.

Pet Policy

All dogs are required to be under the control and visual observation of their owner at all times. A 6' (six foot) leash rule is in effect whenever the animal is outside the owner's camping trailer, vehicle, cabin, or motor home. No dog should be left tied up and unattended outside the owner's camping equipment. Allowing your pet to bark uncontrollably day or night will not be permitted and you may be asked to leave if you are not able to control your pet's barking behavior. While we do not have any specific breed restrictions, all aggressive animals will be asked to leave the park for the safety of all of our guests and their furry family members.

We are a pet friendly park and welcome all pets. 
Deluxe cabins that are pet friendly require a $25 per stay, per pet fee. Camping cabins  $10 per stay, per pet fee. All Cabins have a MAX of 2 Pets

Vehicle Policy

A maximum of 2 vehicles are permitted at each site. All guests must register vehicles at the registration office.

Visitor Policy

Day guests are permitted with a additional charge from 8am - 10pm for a charge of $10 per person.
Overnight guests must pay a $10 fee at the Registration Office.

Trash Policy

Curbside trash pickup is available. Please leave your bagged and tied trash at your curb for us to pick up between 8am and 4pm.

Speed Limit

Speed limit is 5mph and is strictly enforced.

Wildlife Awareness

Connecting with nature and wildlife. Various types of wildlife big and small may be found on and around this campground. Be alert and give them distance and respect. Keep dogs on a leash and properly store food, trash and cooking supplies.    
Your safety and the future of wildlife depend on you.

After Hours & Emergency Number

If you arrive after hours please pick up map at main building and come in to the office in the morning before 11am to register.

Non-emergency after hours number is: 828-269-8515

For emergencies please dial 911

Meet Your Hosts

Come enjoy our beautiful campground--your headquarters for fun in the Great Smoky Mountains!

It's a GREAT day at the Cherokee/Great Smoky Mountains KOA!
Rachel and Steve Plaga know what it means to keep campers happy.Rachel is following in her father's footsteps, he was also a KOA campground manager. Rachel started her KOA journey at Albuquerque NM, then ventured on to Bar Harbor KOA & then on to Sugarloaf Key KOA where she was the bar manager and Steven the bar tender. This adventure then landed Rachel and Steve at the Cape Hatteras Koa in the Outer Banks of North Carolina.
Rachel and Steven share their love of camping with their four children and now 6 grandchildren.Rachel believes that "to create a memorable camping experience, it requires many levels of customer service; starting with the ease in a reservation, greeting and making guests feel at home upon arrival, the availability of a well-trained staff with willingness to assist when needed, and a clean, safe well-maintained campground".
Rachel and Steven strive to make every day a GREAT day at the Cherokee/Great Smoky Mountains KOA for their guests- that's their
motto. Making memories for families is their mission.