Cardinal / Ottawa South KOA Holiday Reviews

We were happy with our stay and had an enjoyable experience overall. Pros: * The cabin was clean and well-maintained. * The heating and air conditioning worked very well. * The cabin was well-equipped * The recreational facilities and activities organized for children were fantastic and very engaging. * The staff were very friendly, helpful, and provided excellent customer service. Cons: * The cabin was advertised as accommodating 6 people, with a queen bed, a bunk bed, and a pull-out couch. The beds were reasonably comfortable, but the couch was unusable for sleeping due to a severe dip in the middle, making it uncomfortable and likely to cause back pain. In reality, the cabin only had 4 comfortable sleeping spaces, not 6. * The propane BBQ had a very weak flame, which made it difficult to cook our food properly. * There was a sewage-like smell inside the cabin throughout the night. * There was also an unpleasant sewage smell in the campground, apparently due to the RV dumping station being located nearby. * At 3 PM on Sunday, I was told bike rentals had ended for the season. Two hours later, my upset 8-year-old saw other kids renting bikes. The staff explained they had resumed rentals due to high demand and kindly offered us a free ride, which I appreciated. However, the inconsistent information left us both disappointed. I hope this doesn't happen again.

If you have kids and they love interacting with other kids come here. Kids all over having fun. Lots of things for them to do. Splash pad and large play structure was the highlight. Although better parental supervision is required. Park was clean and staff pleasant. Some sites were very narrow however our patio site was probably the best for space. Lots of nice large trees. Park is close to Ottawa and the 401. $15 for firewood is reasonable. Only 4 stars as no sewer available (strange for KOA). Better dumping setup and control by staff during check-out is required. Road to exit was completely blocked. Even if you didn't need to dump you were forced to wait. Kids want to return so I guess we are!