Cancellation Policy

REGULAR WEEKENDS AND WEEKDAYS:
Sites- 48hrs before scheduled arrival- $10.00, within 48hrs of scheduled arrival you lose your full deposit;
Kabins- 1 week before scheduled arrival - $25.00, within 1 week of scheduled arrival you lose your full deposit;
Lodges-2 weeks before scheduled arrival-$50.00, within 2 weeks of scheduled arrival you lose your full deposit.

LONG WEEKENDS:
Sites- 7 days before scheduled arrival $50.00, within 7 days you lose your full deposit;
Kabins-14 days before scheduled arrival $75.00, within 14 days you lose your full deposit;
Lodges-21 days before scheduled arrival $100.00, within 21 days you lose your full deposit.

Alcohol Consumptions

We are not licensed by the Liquor Control Board of Ontario. Consumption of alcoholic beverages is allowed, however, it is restricted to your own site, and must only be consumed by people of legal age in Ontario (19 Years of Age). If there are any concerns regarding consumption, steps will be taken to ensure the safety and comfort of all of our guests. This may include, but is not limited to, removal from the campground at any time without refund.

Personal Property

All personal property brought into the campground is at the Registered Camper's risk and campground management shall bear no responsibility for the damage, loss or theft of such property. All campers assume the responsibility of maintaining proper insurance on their camper & personal property. We are not responsible for any damage to any camper or personal property for any reason including an act of God (i.e. wind, lightning, hail, fallen branches, trees, etc.) accident, fire or vandalism.

WE DO NOT HAVE SEWERS ON OUR SITES

There is a free dump station for our registered guests and a mobile pumping service for a fee of $11.50 (tax included). During peak hours assistance is available for pumping at the dump station. Stay five or more nights and get one FREE on site pump out.

DO NOT TRANSPORT FIREWOOD!!

In the Province of Ontario the transportation of wood is prohibited by law. As a result we do not allow wood to be brought on site as it may result in bug infestation. Firewood is available for purchase in our camp store.

ONE CAMPING UNIT AND ONE VEHICLE PER SITE

We only allow ONE camping unit - one tent, trailer or motorhome - on a site. Tents must be set up on designated tent sites.

We also allow you to park ONE vehicle on the site. We provide free parking in our visitors lot for a second vehicle. PLEASE DO NOT PARK on the grass as it damages it. We are situated on a clay/sand bed so the ground is soft and it is very easy to make ruts in the grass.

CHECK IN/CHECK OUT TIMES

CHECK IN time for trailer & tent sites- 1:00pm - PLEASE DO NOT ARRIVE EARLY-early arrival fees apply $25/hr
CHECK OUT time for trailers & tent sites- 12 noon

CHECK IN time for cabins & lodges 2:00pm-PLEASE DO NOT ARRIVE EARLY-early arrival fees apply $25/hr
CHECK OUT time for cabins & lodges 11:00am-this allows us time to clean and re-stock the unit before our next guests.

NO VISITORS PLEASE

We love to share our camping experience, however, due to the limited capacity of our facilities and our wish to ensure campers can enjoy them fully while they are here, we ask that you do not invite guests. 

PLEASE NOTE WE DO NOT OFFER DAY PASSES TO OUR FACILITIES FOR NON-CAMPING GUESTS. 

FAMILY CAMPING

Please note that we do not rent our sites to young adults, campers must be 21 years of age or older over to rent a site.

We ask all our guests to keep in mind that there are many young children on site having lots of fun, so we ask that you drive very cautiously and refrain from using profanity.

Minimum Stay Requirements

Two night minimum on weekends is a Friday and Saturday night. If you request a shorter reservation, please inquire via telephone. Long weekends are a Friday, Saturday and Sunday.

QUIET HOURS

Quiet hours are strictly enforced between the hours of 11pm to 8am. We do patrol the park on a regular basis in the evenings to ensure you are not disturbing your neighbors quiet enjoyment of their site.

All music/electronic devices must be turned off by 10pm, however, if your neighbor can hear them during the day they are TOO LOUD. Please be respectful of your neighbor as your choice in music may not be the same as theirs.

PET POLICY

In addition to the KOA Pet Policy we have the following restrictions:

WE DO NOT ALLOW PETS IN OUR CABINS AND LODGES (unfortunately no exceptions).

Our insurance does NOT ALLOW us to have PITTBULLS, or ROTWEILLERS OR ANY MIX OF THESE BREED on site.

Aggressive pets of any breed are not welcome.

Please CLEAN UP AFTER YOUR PETS. All pets must be leashed.

Do not leave your pets unattended, either on your site or in your trailer.

For health reasons pets are NOT permitted in the store, pool enclosure, playground or Big Bouncer areas.

Please do not let your pet bark excessively, be respectful of your neighbors.

GATE CLOSURE

OUR FRONT GATE IS CLOSED BETWEEN THE HOURS OF 11PM AND 7AM AND WE DO NOT ALLOW TRAFFIC IN THE PARK DURING THAT TIME. This is to ensure our guests sleep well and are not disturbed by vehicles driving into or out of the park. EMERGENCY VEHICLES ONLY.

ADDITIONAL ACTIVITY CHARGES

Mini Putt $3.00/person- children 5 and under are free.
Bike Rentals $3.00/1/2 hr for single seater; $4.00/1/2 hr for double seater.
During the months of July and August our inflatable water slide will be available on a daily basis (weather permitting). The charge for the slide is $5/person per day (must be 42 inches or taller to slide)

FOOD SERVICES

We have a Chip Wagon and a Pizza Hut on site. Starting the Victoria Day Weekend, the Chip Wagon is open Fridays at dinner time and the Pizza Hut is open Saturdays at dinner time. Hours vary depending on demand and additional open dates occur during July and August, so check your schedules when you register for details. Food Services close after the Thanksgiving weekend.

Big Weekend/VKR Weekend

Please note that our cabins and lodges are not included in the special KOA promotional discounts on these weekends.

Welcome to the 2019 Camping Season, we look forward to seeing you soon.

We are dedicated to providing a fun and entertaining experience for your family. It was Daniel's life long dream to own a campground, and in 2006, he had the opportunity to purchase the Cardinal/Ottawa South KOA and has loved every minute since.

By placing a strong focus on recreation and service, we work hard to create a fun-filled family destination for the eastern Ontario region.

We love our guests! We like to go out of our way to meet our camper's needs and concerns. Dan pays particular attention to new RV owners by helping with their set-up and understanding of their new purchase. He is also our resident chef and can be found cooking at the Chip Wagon, Pizzeria or hosting long weekend BBQs, potlucks and holiday dinners.

Karen is always ready to greet you with a smile in the office and help with anything you need.

We are also passionate about Care Camps which supports special non-profit camps for children with cancer across North America. Throughout the season we incorporate activities and opportunities around the campground to raise money for this special cause.

Look for us on our regular tours of the campground! We look forward to meeting you!

Daniel Parent & Karen McAndrew