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Jul 08, 2025
Staff was amazing, great people on site, everyone were respectful and friendly. Perfect place for young families, tons to do.
Jul 07, 2025
Customer service is wonderful! Everything is clean and staff are friendly:)
Jul 07, 2025
It was terrific and we all want to book again next year. We wish we could book when we check out though
Jul 03, 2025
Great stay! Cabins are nice and clean, and well equipped. Ease of check in was appreciated. VR was fun. Occasional smell of sewage. Would have liked more activities for Canada Day! Thank you!!
Jul 03, 2025
We will be back and will always recommend you, but a few comments that we've noticed on our last few stays -the pool is much too cold when it's advertised as heated -the water slide was extremely dirty, I know it deterred many people from using it -the activities are awesome but it would be great if they were set up and ready to go before the scheduled start time, not setting up at the start ti

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued support! We’re so glad you enjoy the activities and appreciate your helpful feedback. We’ll follow up on the pool temp, slide cleaning, and timing for activities to improve your next visit. See you again soon!
Jun 27, 2025
We had a great time! The kids loved the pool and the big bouncer, and I loved how clean the cabin was.
Jun 27, 2025
I think KOA Cardinal and customers would benefit from more items for purchase in the "entrance shop". Such as pool noodles, more snacks, puzzles or small.games.
Jun 27, 2025
Everything was perfect, showers could have had a little more pressure. Wish the pool had stayed open longer at night. It closed fairly early.
Jun 26, 2025
Jun 23, 2025
Weekend kabin kamping was fun and relaxing as always, and full of family activities for all ages. Super friendly staff and very clean facilities.
Jun 17, 2025
We had an absolute blast! There are so many different activities for both my 4 year old and 14 year old child! We will definitely be recommending and returning.
Jun 12, 2025
We stayed in a cabin, very happy with the amenities, the activities for kids, bathrooms always clean and smell nice! Slight disapointed with no more free coffee in the morning at the store, the splash pad was not working and the chip truck didnt open on Saturday with out notice, tried to order a pizza they stopped taking orders because they had too many orders. Everything else was good.
May 25, 2025
Although the weekend temperatures were not ideal, the kids had lots of fun in the park, around the sites with the activities organized by the staff. While it was yet and cold all weekend, we are happy to have a hot cabin thanks to the furnace. It really made the weekend more enjoyable. The linen in the cabin felt and smelt fresh upon our arrival and everything was very clean. Thanks
May 24, 2025
Unfortunately our fridge in the lodge wasn't working. They switched our fridge with one from another lodge but by then our food had been unrefrigerated for 25 hrs. We ended up leaving one day before the end of our booking since we had nothing to eat. They refunded me one night but still out of $62 worth of food.
May 20, 2025
Water, stay and good workers.
May 14, 2025
During our recent stay this month May 2025 there was a HORRIFIC smell in the cabin. An animal must have died under the cabin. We told office staff multiple times, no move was offered, no checks. Our family has 2 autistic individuals who were severely affected, and still are, because EVERYTHING we brought HAD to be washed twice over to be rid of the stench. AND the women's showers had NO hot water
Oct 16, 2024
We had much fun over the Thanksgiving Halloween weekend. Much enjoyed the deluxed cabin
Oct 15, 2024
It was the first we stayed in a cabin and they were very nice. We enjoyed our stay!
Oct 15, 2024
Everything was done very well. The only disappointment was that some of the extra events such as the haunted house, pumpkin walk…. seem to be smaller every year. Would love to see them restored
Sep 30, 2024
Two years in a row we have done Halloween weekend and we have had a lot of fun! The kids want to do it again next year. We may make this an annual tradition for years to come.
Sep 30, 2024
We stayed in one of the log cabins. They were clean and well kitted out with a mini fridge, microwave and Coffee machine. The activities for the Halloween themed weekend were fun and the kids had a great weekend.
Sep 30, 2024
Amazing, fun filled Halloween weekend, spent with my husband & kids! Staff were very helpful and nice- They went above and beyond with the haunted house & all other activities! We plan on coming back when pool/splash pad is open! Only downside is the price of firewood. $15 for 8-9 pieces is outrageous.
Sep 23, 2024
Sep 19, 2024
Nice, quiet stay-cation. Thank you.
Sep 16, 2024
Sep 16, 2024
Very friendly employees working. Was very easy to change accommodations for our second night as it was too cold to tent sleep with my children. We changed to a wilderness cabin and it was perfect for our family. The kids loved the bunk beds and that they could watch a movie as they fell asleep. Would definitely come back and recommend to others this campground.
Sep 16, 2024
Great cottage! Everything was included. Quiet location.
Sep 09, 2024
Our Lodge had some faulty/broken items. Tv wasn't mounted to the wall. We had a replacement TV sitting on the shelf. Our BBQ provided did not work at all.
Sep 05, 2024
Sep 04, 2024
Amazing as always! Thanks for making our stay comfortable and having lots of activities to entertain the kids!
Sep 03, 2024
Lots for the kids to do. Safe environment. Clean. Prompt response to requests and or problems.
Sep 01, 2024
I'm not much of a trip planner so when my coworker suggested KOA as a place to take my 4-year-old, I thought it sounded perfect. It didn't disappoint! I booked a cabin with a washroom and bathtub, which seemed like a key ingredient for camping with a young child. But after that, there really wasn't much else to prep. Everything I needed was on site! Super kid friendly and felt very safe and clean.
Aug 31, 2024
Very clean, lots of activities for the kids.
Aug 31, 2024
Great place to stop with kids. So much for them to do. Planned activities everyday. Playground Wonderland. The 4 wheel bikes are really fun. They even have a Family Bike for 4 people. The cabins were clean and well thought out. Three of the four walls had a row of double hooks for hats, coats, bags etc. Friendly staff. Located midway between Ottawa & 1000 Islands.
Aug 26, 2024
Very nice campground and amenities. Serivce makes the difference and you certainlty did offer Service with a smile. We were a group of 30+ in 10 of the cabins and they were very comfortable and had all that we needed. Suggest to double up on mattresses for the Bunk beds to make them more comfortable; they are ok for little kids but not so much for adults.
Aug 26, 2024
The site is so clean and well kept. The activities for the kids are amazing. The cabin we stayed in was so lovely and everything we needed. We did find though that the communication could be improved. We asked about laundry and were told $2 per load for both washer and dryer but the machines said $3, and they actually took $2.50. Also, cabins were hoarding and hiding dino bikes without paying.
Aug 26, 2024
Aug 26, 2024
Aug 23, 2024
A first time family cabin camping experience. CARDINAL South was very clean, lots of activities, and excellent property maintenance. Unfortunately their property gets very swampy with any rain, but is beyond their control. We had a great stay!
Aug 23, 2024
Wifi inexistant dans les cabines au fond du camping. Wifi Cardinal 2. Jamais fonctionné en 4 jours. Il faudrait investir car beaucoup de terrains sont inondés. Certains ne pourraient même pas être loués. Dommage. Camping et cabines très propres. Belles activités pour les enfants.
Aug 22, 2024
All good. Would have liked AC/heating instructions. Bunk beds mattresses were VERY thin, and a small reading light at each bunk would be great. Bedding was good. Nice and clean. No dishwasher and write up said there was. Needed more than one dish towel and cloth. Where do you put the clean washed dishes. A couple more medium sized bowls would be helpful. Enjoyed the cabin and was comfortable.
Aug 19, 2024
Thank you for a wonderful weekend, Cardinal KOA is always a highlight of our summer and we loved dino weekend! The activities, amenities and staff were great. First time in a camping cabin, which worked out perfectly for us. One suggestion I have is to add hooks on the porch to hang towels/bathing suits, etc. Thanks again, we will be back next year!
Aug 18, 2024
Hello, we stayed at KOA Cardinal in Ontario Canada 13-15 August. We stayed in a Deluxe cabin. The temperature during our stay was very hot and the air conditioner didn't work. My family of 5 didn't sleep the entire first night. We were so exhausted and it completely ruined our experience. We reported the next day and maintenance came and worked on it to get it running but it didn't cool the cabin
Aug 17, 2024
So many fun activities for kids. Pool was a bit too chilly this year. Dog park needs Reno’s. The gates didn’t latch� extra staff for chip wagon would be great. Waited 25 mins for fries
Aug 17, 2024
Aug 16, 2024
Aug 15, 2024
Aug 12, 2024
-The property needs drainage- it was a giant puddle. -The pool feels like ice and need more heat -The mattress in my Cabin has seen better day -The bathroom countertops are particle board that are constantly exposed to water and it look disgusting -Rugs in cabin- dirty I liked the food trucks
Aug 12, 2024
We were impressed with the cleanliness of the KOA, the helpful owners when our cabin heater did not work, and the variety of well-organised activities for our 8 year old grandson. The cabin was small but comfortable with a/c, heat and shower. Prices for activities and supplies from the store were reasonable. A good time was had by all!
Aug 11, 2024
We have been 4 years in a row. This year they had to fix the pool. Instead of getting a load of water they spent all day with a garden hose. The pool was freezing and they didn't keep the heater full of wood to heat the pool.
Oct 14, 2026
We were happy with our stay and had an enjoyable experience overall. Pros: * The cabin was clean and well-maintained. * The heating and air conditioning worked very well. * The cabin was well-equipped * The recreational facilities and activities organized for children were fantastic and very engaging. * The staff were very friendly, helpful, and provided excellent customer service. Cons: * The cabin was advertised as accommodating 6 people, with a queen bed, a bunk bed, and a pull-out couch. The beds were reasonably comfortable, but the couch was unusable for sleeping due to a severe dip in the middle, making it uncomfortable and likely to cause back pain. In reality, the cabin only had 4 comfortable sleeping spaces, not 6. * The propane BBQ had a very weak flame, which made it difficult to cook our food properly. * There was a sewage-like smell inside the cabin throughout the night. * There was also an unpleasant sewage smell in the campground, apparently due to the RV dumping station being located nearby. * At 3 PM on Sunday, I was told bike rentals had ended for the season. Two hours later, my upset 8-year-old saw other kids renting bikes. The staff explained they had resumed rentals due to high demand and kindly offered us a free ride, which I appreciated. However, the inconsistent information left us both disappointed. I hope this doesn't happen again.
- Mary on Google
Sep 17, 2026
Nice campground. No sewer hook ups but there is a dump station. Place was pretty empty when we came so was a little disappointed they put us in a pull through site that was very hard to turn into and no room for our truck. So many sites would of accomodated us better
- Marty comber on Google
Sep 09, 2026
If you have kids and they love interacting with other kids come here. Kids all over having fun. Lots of things for them to do. Splash pad and large play structure was the highlight. Although better parental supervision is required. Park was clean and staff pleasant. Some sites were very narrow however our patio site was probably the best for space. Lots of nice large trees. Park is close to Ottawa and the 401. $15 for firewood is reasonable. Only 4 stars as no sewer available (strange for KOA). Better dumping setup and control by staff during check-out is required. Road to exit was completely blocked. Even if you didn't need to dump you were forced to wait. Kids want to return so I guess we are!
- Drew Harvey on Google