How & Why Campground Reviews Matter/KOA Rate Your Stay
If you’ve stayed at a KOA, you’ve probably received an email asking you to rate your stay a few days after departing. At KOA, camper satisfaction is an important part of our business. After all, happy campers are part of our mission! Have you ever wondered, “Why do they care so much?” Believe it or not, your reviews are read daily by KOA campground owners and managers across North America to see what they can do to make your stay better. Now that’s pretty important!