Barrie KOA Holiday Reviews

We absolutely love KOA, and it's usually our go-to choice whenever we go camping! My wife and I have both been coming to the Barrie KOA for as long as we can remember, and now getting to bring our own kids here and create those same memories is something really special to us. We came for the final Halloween and closing weekend of the season, and overall, we had an amazing time with friends and family. The kids had an absolute blast, and we made some great memories! That being said, we did feel there was one thing worth mentioning: the staff. As someone who works in hospitality myself, I completely understand that by the end of the season, everyone is exhausted, ready for a break, and looking forward to some well-deserved time off. We know how demanding the industry can be, and we appreciate the hard work that goes into making these experiences possible. However, customer service is still a big part of what makes a place special. Typically, the staff at KOA are bubbly, energetic, friendly, and welcoming. Unfortunately, this weekend, every staff member we encountered seemed unhappy to be there. Even asking a simple question or requesting something made us feel like we were inconveniencing them. We understand that everyone has off days, but when that experience seems consistent across the board, it's hard not to notice. Did it ruin our weekend? Absolutely not! We still had a fantastic time, and the kids loved every minute of it. However, it definitely took away from that traditional KOA vibe we've come to know and love over the years. We'll absolutely continue to love KOA, and the Barrie location holds a special place in our hearts because of the memories we've made there over the years. We're sharing this feedback because we genuinely love the experience KOA usually provides, and we hope it's taken constructively. We look forward to coming back and continuing to create those special family memories for years to come!