Asheville West KOA

Open All Year

Reserve: 800-562-9015

Reserve: 800-562-9015

Info: 828-665-7015

Info: 828-665-7015

Email

309 Wiggins Road

Candler, NC 28715

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All Sites

Check-in: 2:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

RV Reviews

Nov 17, 2017
Very pleasant and outstanding staff (especially Ginger and Jerry)
Nov 15, 2017
Great location, and large site, thanks

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that your stay was exciting for you. We value your comments and your company. Please join us again on your next trip through our beautiful area.
Nov 15, 2017
I drove motorhome in and older guy didnt know what to do we were staying a wk.and were holding 3 more days. but had to cancel, only staying 2 day. my mans job was ending,and realizeing he had credit card couldnt pay till he got there.well he ended up working late so they never unlocked the water to hook it up next day i pd the 2 days and still no one came to unlock the water spicket.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us. In the future, we would encourage you to talk to staff if you are having a problem with a site. Our water facets are not locked, so our staff could have made your stay more comfortable. Please join us if you are in the area again.
Nov 15, 2017
They were draining pool along with plaster / paint they used to fix the pool right into the ditch to go right into the waterways of the smokies I have pictures of you like I may send to the North Carolina environment protection agency I am extremely upset with what I saw going on at this koa alsoit was no small amount it made the entire ditch white they have no regard for the environment ..shame

CAMPGROUND RESPONSE / COMMENTS:

We hired a licensed NC provider to do the work and verified NO chemicals were being dumped into the environment. It was all water clean up. We recovered almost all the plaster that was left after the process. We care deeply about the environment and wish this had been brought to our attention sooner so additional steps could have been taken at the beginning of the process.
Nov 14, 2017
We make our reservations according to the Pet Policy on your website. We were unable to use the $100 Biltmore Tickets due to the change in your Pet Policy when we checked in (No pet can be left unattended). Our dog is well behaved & sleeps when we are gone. If we had been aware of your policy we would made reservations else where. Boarding kennels and camping sites unavailable on short notice.
Nov 14, 2017
Front desk staff was very friendly and helpful. We enjoyed our stay.
Nov 14, 2017
Very clean bathrooms, spacious pull thru sites, very friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We always want you to have the best experience possible.
Nov 14, 2017
Our stay was great and the staff was very helpful. The ONLY drawback to this park is the highway noise but I would still stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate that you are aware that there are things we can control and things we can't. We do are best to make your stay a memory that you can share with everyone. Thank you for being a very valued camper.
Nov 13, 2017
Nov 13, 2017
Very friendly and informative

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay with us. Please stop by again on your travels through the area.
Nov 13, 2017
Cleanest bath house ever!!!! Beautiful view during our early November stay! Friendly staff. An excellent experience. Hope to return someday and will definitely recommend for those traveling to the area. We went to Christmas shop and see the Biltmore and it was a short distance to both from here!! Can’t say enough good things:)

CAMPGROUND RESPONSE / COMMENTS:

It was so nice having you stay with us. We look forward to your next stay with us. Safe travels.
Nov 13, 2017
It was great, clean, nice space, not concrete or exactly level. But it was better than most, we stayed an extra night. Very friendly staff and would definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you enjoyed your stay with us. We try to make every ones stay, a memorable one. Looking forward to your next visit.
Nov 11, 2017
Very Nice Campground, Great people who run the place, the only draw back is the I-40 road noise. it just takes away from the peace full camping experience. Otherwise great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for joining us. We are pleased that you enjoyed our campground. We work very hard to ensure a great camping experience. Most KOAs are near a freeway for ease of getting on and off. Unfortunately, that make for some freeway noise. Please join us the next time you are in the area.
Nov 11, 2017
Great place-easy to make reservations put us in a nice site. I'm sorry but there is nothing to complain about-very nice Hosts also.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. It feels good to hear that our hard work helps to make your camping experience great. Please join us the next time you are in the area.
Nov 11, 2017
We stayed in this Campground in November so it was pretty empty. Yhe staff we're exceptional and very helpful. The park is beautiful and I especially liked the separate dog play area. It was raining so we did not take advantage of the trails but they looked nice. The laundry room was very very clean and efficient. This Camp is close to I-40 and noisy but the staff put us in the back and it was ok.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased that you had a great camping experience with us. We work very had to ensure our campers enjoy their stay. As with many KOAs, we are near a freeway to provide easy on and off access. Please join us if you are in the area again.
Nov 10, 2017
Nov 10, 2017
Very nice place. Clean friendly people. Downside is it's so close to the interstate you can't sleep. To noisy,

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. we try to be sensitive to our campers needs, but the freeway noise is something that we cannot control. If you are in the area again, come back to see us.
Nov 10, 2017
Staff friendly and helpful. Bathrooms very clean..Would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We work hard to make sure your camping experience is a great one. Please join us again when in the area.
Nov 10, 2017
Very friendry staff. Very cleanl and we'll kept. Traffic noise was a problem sleeping.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased that you enjoyed our facility and staff. Like many KOA campgrounds, we are close to a freeway for easy on and off access. Please join us again if you are in the area.
Nov 09, 2017
Nov 09, 2017
Very warm welcome. Good amenities in good condition. Continuing upgrades to the infrastructure should improve things even further.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We work hard to ensure that the facilities help make your camping experience a great one. Infrastructure upgrades will be a winter goal. Please join us the next time you are in the area.
Nov 08, 2017
Campground is ok if you just need to stop for a night. Highway noise is horrible & yes they mention that at check in if you need earplugs. It was clean and relatively easy to get in-out of. Would not be my choice for an extended stay. We were in site 9 for 2 nights. A negative was when you logged into the WiFi it sent a post to Facebook that you were there. What an invasion of privacy, not happy
Nov 07, 2017
Very nice place, unfortunately too many highway sounds... but the staff was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are glad that you enjoyed the campground and staff. Many KOA campgrounds are close to freeways for easy access.
Nov 06, 2017
Campground was clean and well maintained. The only reason I didn't favor it more was proximity to the highway. It's right off the highway and the road noise was considerable. At night you could watch the cars/trucks going down the highway. The actual facility was wonderful and very well taken care of. They are in the middle of renovations so not everything was complete.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are glad that you enjoyed our facilities. We work very hard to be ensure that your camping experience is great. We understand that there is noise from the freeway, but many KOA campgrounds are close to freeways for easy on and off access. Please join us the next time you are in the area.
Nov 06, 2017
The location is good and the faculties ae good but the road noise kept us from sitting outside. We were able to sleep we despite the road noise. As I said previous we could not sit outside because of the noise

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are always working on keeping the facilities in good condition. Unfortunately, we cannot do anything about the freeway noise. Hopefully, you camp with us the next time you are in the area.
Nov 06, 2017
Most warm, kind, helpful staff. We be back!

CAMPGROUND RESPONSE / COMMENTS:

We are pleased to hear that you had a good camping experience with us. We work hard to provide the best possible stay. Please join us the next time you are in the area.
Nov 06, 2017
Stunning environment with gorgeous fall foliage all around. But not a good camping experience due to the traffic noise all night and a street lamp shining into our tent at B-12. Site was very small, wedged in between two RV’s, not the best aesthetics for tent camping, But convenient to Asheville. We’d still recommend KOA to friends but not this site at this location.

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed the local color and the convenience to local site that our campground allowed. We would encourage you to talk to the staff at any campground if your site does not meet your expectations. Many times the staff can make changes to make your experience great. Most KOA campgrounds are near a freeway for easy on and off. Please join us the next time you are in the area.
Nov 05, 2017
Enjoyed everything about the campground itself including staff. The highway noise would keep us from returning.
Nov 05, 2017
we ended up leaving early due to an illness but I was a little disappointed the site we had was all rocks. I have Chihuahua's and the rocks hurt their feet. If we return, which I plan on doing in 2018, I would request a more grassy site. The staff was excellent and very friendly and accommodating

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your input. We always make great guest services a high priority. During the off season we work on improving our sites, so will be addressing your concerns at that time.
Nov 05, 2017
Heather was great. Facilities were top-notch. The trail was a nice touch, as we have 2 dogs. Bathrooms were stellar. The only down-side was the highway noise. Great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us for your camping experience. We work very hard to maintain our facilities so that your stay with us will be great. It feels good to hear that you were happy with our campground. Please join us again the next time you are in the area.
Nov 04, 2017
Nov 04, 2017
Very helpful and pleasant staff. Dog park and trails are great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased that our staff and facilities helped ensure that you had a great camping experience. Please join us again when you are in the area.
Nov 04, 2017
Awesome campground. Very friendly staff. Nice dog park. Garbage pick up daily from your site. Level spot for camper. Truck stop down hill is noisy all night and wifi was out due to -neither of which is campgrounds fault. Will definitely recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We work very hard to make our campground a great camping experience. Thank you for understanding that we cannot control the freeway noise. Please join us again in your travels.
Nov 03, 2017
Sites ok but not great and traffic noise was horrible. Feel it was over priced for what we got.
Nov 03, 2017
Nov 03, 2017
It was by far the noisiest camp ground we have ever stayed in . The highway was very close to camp site and 18 wheelers we're going all day and night. Office staff was very nice during check in .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are pleased that you had a positive experience with our staff. We work very hard to ensure that our campers have a good time camping. Many KOA campgrounds are close to a freeway for easy on and off. Unfortunately, there is a certain amount of noise that comes with that convenience. Please join us again when you are in the area.
Nov 03, 2017
Very nice campground. Very nice staff. We stayed in the area near the woods in the back which we liked very much as it was very private and quiet. However, the owners are going to change that area ..new design, etc. so no longer will have that area as private as it is now. Campground is in a great location to see the Biltmore and explore the surrounding area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are always pleased to hear that our guests have had a great camping experience. We work hard to keep the sites as private as possible. Please join us again.
Nov 02, 2017
Nov 01, 2017
Great staff.Prompt to respond to any issue. We had a swarm of yellow jackets near our outside fire ring . When notified, the staff came in 30 minutes or less and sprayed. Returned the next day for a follow treatment. Camping spots were relatively easy to get in and out with a big rig. Downside was road noise from I-40 which had truck traffic all day and night. Staff provided earplugs to help.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We work very hard to ensure that your camping experience is great. We know that that for some the freeway noise is difficult; however, like many KOA campgrounds, it provides easy on and off access. Please join us again if you are in the area.
Oct 31, 2017
Oct 31, 2017
Friendly staff, clean sites and clean restrooms. Only problem we had was that there was no wifi in the back campground. Not a deal breaker, just a nice to have.
Oct 30, 2017
Good location to surrounding areas we like: Asheville, Maggie Valley, Hot Springs, Black Mountain. Easy access from Interstate 40. Clean and nice.
Oct 30, 2017
The campground was so beautifully clean and the staff was amazing!
Oct 30, 2017
Parking a vehicle was a real challenge. The sites were small, no space for the car I was towing. The Gestapo Security Guard came and knocked on our RV door telling us to remove off the grass. The second evening, he knocked on our door again demanding we remove a vehicle. Only one vehicle per site. Our daughter was visiting us from another camp site from the far end of the campground.
Oct 30, 2017
Positives: Just off I-40 with easy access. 10-15 min drive to get to Asheville so a good choice to use as a base of operations to explore the area. The country store has a limited selection but the adjoining bathroom/bathhouse is very clean. Neg: We were in site F10 and found the road noise from I-40 to be bothersome. Even inside our tow-behind camper the road noise was very loud.
Oct 30, 2017
Friendly professional staff and access to local tourist sites. A little difficult moving in and out of sites as towing vehicles partially block road. Difficult to access upper dump station for 31 ft 5th wheel. All in all will visit again and recommend.
Oct 30, 2017
After we checked in and paid for a week I was informed the WiFi was down in our part of the park and they were waiting for a part! The site we had did not have cable, my experience has been if some have it they all have it! I was told I could come to rec room a mile down a large hill! Beware the paper mill, smell is bad and they work all night.
Oct 30, 2017
Great place to stay. Bath houses were clean and neat and staff wonderful
Oct 30, 2017
Oct 30, 2017
Very nice place to stay. If I had a complaint it would be that the camp sites be deeper for parking and the dump station is facing the wrong way. Still had a great experience and would recommend this KOA
 

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