Campground Reviews

Jan 30, 2023
My husband and I stayed for 2days the sites and facility was very well kept. CLEAN. Heather at the desk was very helpful and very pleasant. Ty
Jan 28, 2023
just stayed overnight
Jan 26, 2023
Friendly staff. Nice quiet area.
Jan 24, 2023
Jan 17, 2023
Super clean kabin and restrooms. Super thoughtful for adding an extra heater so we were warm. Love this KOA!

CAMPGROUND RESPONSE / COMMENTS:

It is great to hear that you were cozy during your stay! Your positive feedback really makes our day and motivates us to strive for even better services. We hope to see you again soon!
Jan 16, 2023
This stay started as a 1 week stay after Christmas to be in the area to visit friends. Well, that one week extended to 3 because I couldn't leave the area. The location has easy in and out access with large wide roads throughout the campground. The staff is great, and very responsive. Onsite trash haul away, and assistance with propane tank refill is also nice! Very nice trails throughout as well!

CAMPGROUND RESPONSE / COMMENTS:

We work hard to ensure that all our visitors feel welcomed and have the best time. Thank you for appreciating the effort and quality of services we provide! We would love for you to visit us again in the future.
Jan 15, 2023
Jan 14, 2023
Amazing staff and peaceful stay

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled that you had such a peaceful stay here! The staff would love for you to come back. Hope to see you soon.
Jan 12, 2023
This was a good stay truck noise was all most too bad. The KOA cannot do anything about that.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to know that you had a good stay overall. We apologize for the truck noise and understand that this can be bothersome. We appreciate your understanding. We will continue to do our best to excel at all things non-interstate related. :) Thank you for choosing KOA!
Jan 12, 2023
Despite being along a highway with lots of Jake breaks, this campground was lovely with a beautiful hiking trail through the woods. Nice and clean showers and bathrooms. Cute store. Would definitely stay again while passing through.

CAMPGROUND RESPONSE / COMMENTS:

Yes! Some nights it is like truckers are having jake break contests. LOL! :) Thanks for choosing to focus on the beauty that our campground offers! We look forward to having you back whenever you pass through again!
Jan 10, 2023
Jan 08, 2023
Jan 07, 2023
Great, love the cabin, love the pet friendly, This will be a regular stopping point for our travels going forward.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear that you love our cabin and its dog-friendly features! We look forward to having you as a regular guest and we can't wait to see you on your next visit. Thank you for choosing us and making us part of your travels.
Jan 06, 2023
Jan 06, 2023
Jan 06, 2023
I stayed at Asheville East first, and then Asheville West second, I wish I’d just stayed at Asheville East. We were so close to the highway, the traffic noise was horrible and kept us awake. Unfortunately you don’t find these things out until you’re in it. The bathrooms, showers and store facilities are great, but when it’s too noisy to sleep, that’s a big problem, when you have a 10hr d

CAMPGROUND RESPONSE / COMMENTS:

That's a bummer! We are sorry that you were disturbed by the interstate noise and couldn't get a good night's sleep. We are glad that you found our bathrooms, showers and store facilities to be great. Thank you for your honest opinion.
Jan 06, 2023
The owners and staff are gracious and attentive. The grounds are very well kept and everything is clean and inviting. I love the stone pavilion. Thanks for another great stay!

CAMPGROUND RESPONSE / COMMENTS:

We are appreciative of the heartfelt review and are absolutely delighted to hear that you enjoyed your stay and that you felt welcomed. We are glad that we could do that for you (again). Please keep coming back. We look forward to it!
Jan 06, 2023
East check in and out clean facility only stayed one night but I will return soon

CAMPGROUND RESPONSE / COMMENTS:

Awesome, thank you for your positive feedback! Your satisfaction is our top priority. We look forward to welcoming you again soon. We hope you can stay longer the next time. :) Thanks again!
Jan 05, 2023
Jan 05, 2023
It was good . Everyone was very nice and helpful when needed.

CAMPGROUND RESPONSE / COMMENTS:

Wow, it is fantastic to hear that our team was able to provide you with the assistance and support you needed. We always strive to make sure our customers have the best possible experience, and it is great to know we succeeded in your case!
Jan 05, 2023
Great, quiet place. Only 2 nights but they were enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

Yay! We take pride in providing our guests with a comfortable and peaceful experience. We strive to create an enjoyable experience for our guests, and we are thrilled to have met your expectations. Thank you for leaving your feedback, it means a lot to us. See you next time!
Jan 03, 2023
It was close to Ashville and Cherokee and peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Were glad our campground could be a place for you to relax and get away from it all! Thank you for sharing about your great experience and we hope you come back soon.
Jan 03, 2023
Would be five, except for the noise. But the noise is not that big of a deal, just know what you’re getting. It is a very convenient roadside KOA. Perfect for long distance travel and far better than many others on the roadside. It actually feels like you’re in the woods and in the hills. No smells bothers us. We’d stay again. Great service from the staff!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review! Admittedly, the noise from the interstate can be a bit much for some. We are delighted to hear that our staff was able to provide you with great service and that you will stay with us again. We look forward to it!
Jan 02, 2023
Jan 02, 2023
Nice staff, sites nice but muddy staff was great brought straw to cover. More a rustic campground verses a resort. Rite off major highway easy to get to, but noise from trucks were loud that's the trade off. Nice nature trails. Great dog park. Definitely would come back

CAMPGROUND RESPONSE / COMMENTS:

We are delighted that you enjoyed the nature trails and dog park. We strive to make sure that all of our guests have a pleasant experience, and we will definitely do our best to ensure that in the future. Thank you for taking the time to share your thoughts with us - we truly appreciate it!
Jan 02, 2023
Nice extra touch at check in for both the people and the pups.

CAMPGROUND RESPONSE / COMMENTS:

Nice! We are thrilled to know that our extra touch made all the difference for you & your pup. Our team is committed to delivering excellent customer service & we are glad that we could make a positive impact. Thank you for taking the time to share your experience with us.
Jan 02, 2023
Wonderful stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are pleased to know that you had a wonderful stay with us and we appreciate your feedback. We look forward to welcoming you back soon!
Jan 02, 2023
Our stay was for one night. Virtual communication from staff was good. Campground was clean. The camp site assigned to us was not suitable for our sized motorhome. Dumping station was closed, no prior notice given.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience during your stay. We understand how important it is to have a suitable camp site and access to other amenities. We will take into account your feedback and ensure that our guests are provided with a better experience in the future. Thanks for staying with us!
Jan 01, 2023
Jan 01, 2023
Jan 01, 2023
Dump station was closed without any alternatives and still charging full price for water/electric spots. Sites are not level and we couldn’t get them level with blocks.

CAMPGROUND RESPONSE / COMMENTS:

Dear Distinguished Guests, were at high elevation and it gets cold here so we must winterize and tape off our dump station. If you find it to be the case during your stay, just ask the office staff to direct you to a vacant, full hook up site in which to dump. Easy peasy.
Jan 01, 2023
The stay at Ashville West KOA was wonderful. The grounds were immaculate. The access was very convenient off the Interstate. The roads to access the grounds were well kept and easy to maneuver. Pulling in and out was a breeze. Most of all, the people were very kind. I don't remember the names but they greeted us with a smile every time, regardless of the time of day. Our stay was very enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are so thrilled to hear it! We strive to make sure that the grounds are well-maintained and our team takes pride in offering the highest quality of service and hospitality. Were glad to know it showed through during your stay. We hope to see you again soon!
Dec 30, 2022
Dec 29, 2022
Dec 28, 2022
Nicely laid out, spacious sites, and easy off / on the interstate.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliment and feedback! We are happy to hear that you found our site easy to navigate. Our goal is to make your experience at our campground as pleasant as possible. Please come back to visit!
Dec 27, 2022
Great location, very tidy, great woodsy campground with beautiful pavillion with lots of games. Clean showers too.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback, we are very happy to hear that you had a great stay with us and really enjoyed the scenery. We hope you'll come back soon!
Dec 25, 2022
Loved the rustic feel of the place. Staff was very friendly and helpful. Nice dog park and small playground for the kids. Road traffic wasn't an issue due to the nature of the campground. This was fortunate since I'm a light sleeper. Not far from Ashville at all. Had a very nice time.

CAMPGROUND RESPONSE / COMMENTS:

We're so happy to hear that you enjoyed your stay with us. The campground is a great place to relax and enjoy nature, we hope you'll come visit us again soon!
Dec 25, 2022
Very nice people very helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words, we love to hear that our team members are doing a good job. They are the backbone of AVL West KOA Holiday and it is our privilege to serve you with all the help we can offer. See you next time!
Dec 24, 2022
Entire staff is very friendly. Campground is kept clean and everything worked as it should. The sites are nice, especially the full hookup with patio. I will definitely stay here again when I’m in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and support. We are so happy to know that this is a place you can feel at home! We'll see you next time!
Dec 22, 2022
Friendly staff, great accommodations

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review, we're so happy to hear that you enjoyed your stay with us. We hope you will visit us again in the near future.
Dec 21, 2022
Super friendly and super clean!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are happy to hear you like our campground. Please visit again!
Dec 20, 2022
Staff was very helpful. Upbeat, I just made the stay happy. The sites were well kept. I definitely would stay here again and highly recommend it. This is perfect for people who are traveling. I just need a place to stay off the interstate. I love the way they had cabins that were close and close to each other with a shared pit. It would be perfect for families. Again. The staff was amazing.

CAMPGROUND RESPONSE / COMMENTS:

That is so heartwarming to hear, and we are truly grateful for your kind words. Thank you for sharing your experience with us, and we hope that you'll come back the next time you are in the area.
Dec 20, 2022
We stayed in a cute little cozy cabin in the winter. The heat was awesome. The receptionist was the nicest person ever! I just wish the cost was a little lower. $69 is a lot for no bathroom or kitchen inside.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are really sorry to hear that the rate was too high for your liking and we will be sure to pass this on. We are glad that you had a great stay with us despite the cost and look forward to welcoming you back!
Dec 20, 2022
Exceptionally clean bath house

CAMPGROUND RESPONSE / COMMENTS:

Wow, that is great to hear! We take pride in keeping our facilities clean and hope to continue receiving this feedback. Please come back to visit.
Dec 19, 2022
Dec 19, 2022
Easy check-in - loved the chocolate for me and doggie bag for my furbabbies. Lots of good places to walk my dogs and get my steps in! Very close to the interstate for easy access.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you had a great experience with us and we were able to provide you with the amenities that you and your fur babies needed. We hope to see you again in the future!
Dec 17, 2022
a little rough. have stayed there several times. good one night stop.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience with us, and we hope that you will continue to come back. Well see you next time.
Dec 17, 2022
Well maintained. Very nice staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words, this is what keeps us going and means a lot to our hard-working team!
Dec 16, 2022
We had a great stay even though it rained almost the entire time we were there. Everyone was very customer centric.

CAMPGROUND RESPONSE / COMMENTS:

That is so great to hear and thanks for the feedback. Our staff is always looking for ways to better serve our customers and your feedback helps us with this. We hope you will be able to visit again soon!
Dec 15, 2022
Everyone was so friendly and helpful—a big shout-out to Holly and Jaz. The park was clean and easy to navigate.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that you had a great time and found our campground easy to navigate. Holly and Jazz are assets to the team and appreciate the shout outs very much! Please come again!
Jan 14, 2023
Whenever we head east we spend the night going & coming back. Great RV Park.
- Chester Drobinski on Google
Jan 06, 2023
Beautiful campground and people. The grounds are well manicured and there are lovely walking paths. Make a reservation early to secure the desired site on the preferred tier. Convenient to Biltmore and Asheville. A must stop for anyone's bucket list. Thank you for another great stay.
- Jennifer Mason on Google
Jan 02, 2023
I stayed on the top hill of this campground and had gorgeous views of the surrounding mountains. Be forewarned, you will learn the true meaning of uphill both ways :)
- Roxanne Ardary on Google