Asheville West KOA Holiday General Information

Need to Cancel? If you need to cancel your reservation, please call 800-562-9015 before the deadlines listed below to receive your deposit refund, minus a $20 cancellation fee. Text and email notifications of cancellations are not acceptable. Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
  

Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.
  

Posted speed limits are for the protection of our campers and pets. Please observe the 5MPH maximum speed limit.

Our check-in hours are anytime after 2:00 p.m. on the day of your reservation.

Go green with us! Recycling is now available, so place your plastic, paper, glass, aluminum cans and cardboard items in the designated bins located on the back porch of the main building and at the back bath house. Thank you!

Check-out time is 11:00 a.m. of the day you are due to depart. If you are in need of a later check out time, one can be arranged for you. There is a fee associated with a late check out.

WiFi is available throughout the campground. Be sure to check at the front office for access information.

If there is not a fire ban in place at the time of your stay, a fire in your designated fire pit is welcome. We have firewood for sale in our camp store as well as fire starters. We ask that you, PLEASE, do not cut or chop any of our trees on the property.

Recreational games such as Ladder Ball, Corn Hole, Giant Jenga, Bocci Ball, and Horse Shoes are available upon request at the main office.

Our swimming pool is open for your enjoyment from 9:00 a.m. to 9:00 p.m., weather permitting. Please, note that there is no life guard on duty and children under 12 years must be accompanied by an adult.

Please keep your site clean and orderly. You may place your trash in the dumpster provided, or leave a tied plastic bag at your site in the morning. DO NOT leave trash out all night; the critters might get it!

All visitors must check in at the front office and acquire a parking pass. If a guest is staying overnight, a fee must be paid for the use of the campground.

Our quiet hours are from 10:00 p.m. to 8 a.m. We know a good night sleep is always a good thing and so we would like to extend that courtesy to all of our guests.

We welcome family reunions and large group gatherings. Call us at 828-665-7015 for more information and to discuss how we can accommodate your gathering.

We love our four-legged guests, and for their safety and that of our other guests, we have a few rules.

Bring your helper! Service dogs are welcome at any KOA Campground.

Due to our insurance policy, dogs that are considered an aggressive breed cannot be allowed on the park.

Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners.

Bring the leash. Dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles or rental units. Do not leave a tethered dog unattended. Of course, all animals must be cleaned up after.

Keep in mind for cabin rentals, dogs cannot be left unattended. If you go of to explore the area, stop by the office and ask for a list of doggie daycares.

Remember manners. Constant barking bothers other campers. If your pet is too vocal, you may be asked to find other accommodations.

Dish washing is prohibited in the restrooms for sanitary reasons. However, we do have two locations on our campground that dishwashing is permitted. Just ask us at the front office and we will be happy to point you to them. Quarters for the laundry are available at the front office.

We enjoy being able to help people with a full-hearted passion!

The Nance and Polasky families became owners of the Asheville West, NC KOA in March 2008. "We want to build lasting relationships with our campers and deliver a GREAT, SAFE, FAMILY-ORIENTED camping experience for everyone," says owner Rex Nance.

"We were all looking for a fun way to bring the whole family together; we've been campers for the majority of our lives, and we knew managing a campground would be a perfect way to combine our skills and unite our family," says Rex.

Everyone in the family brings unique experience to the business: Ray was a retired Chief of Forestry; Hildie was a retired Medical Technologist; Rex worked as an IT executive for a payment processor; Heather spent her time educating their daughter; Julia is a competitive Figure Skater; Ethan Polasky managed a saw mill and flooring factory in northern New Mexico, while his wife, Sophia, worked as a medical professional in Santa Fe, New Mexico; and Justin Polasky worked in the food service industry there.

"We love the cleanliness of the entire campground and the nice, shaded camp sites, as well as the mountains, trees and nature trails. We enjoy being able to help people with a full-hearted passion!" Rex says.

The large family has a variety of things they love to do, including fishing, paintball, cycling, hiking, reading, swimming, remote control cars, 4-wheeling, softball, and arts and crafts.