We had a great time and employees were friendly. My only complaint is that the leash rule and quiet hours rule was not enforced. Too many dogs were running around with no leash and my neighbors were very loud past midnight.

We had a good time. Since it was our first time, we were unaware of how big the campground is. Therefore, little things like getting to the village and the pool required driving around the campground.

we enjoyed our stay very much. I would have like to have know more about the hiking trails. Also, some fruit and salad available for purchase would have been nice.

A great stay with very helpful people. We booked a site we shouldn't because your campsite map is deceptive regarding bathroom placement. The staff helped us find a great site for our needs and we had a great stay! We will be back...and I've learned a bit about the inaccuracies of your map.

We had a very pleasant stay. The sites are large with plenty of room. The streets needs some attention....very large potholes in most of the streets. We stayed in The Oaks area. Loved the large trees and being near the pool. Even though it is suppose to be quiet time after 10:00 pm it was quite loud on Friday night and there is no one available to enforce the rule.

Overall a very nice site. The power was out for an entire day and when you pay extra for a 50amp site to run your ACs during July and you don’t have power for a day. Most of the amenities weren’t open during most of our stay (cafe, bar, etc)

Staff is very friendly. The area we stayed in had a lot of trash and dog poop left from the prior weekend. The weeds behind the site are dry so we didn’t make a fire I. The fire pit was very close to this area. We spent a day from 10 am - 7:00 pm without power due to the power company changing out a pole. Luckily we were able to run home to get our generator.

We are glad KOA took over this campground and look forward to all the improvements and upgrades they are making. There are still several areas that need attention, as I am sure they know., such as the jutted roads. We were disappointed that the cafe, bar, etc. were only open on weekends during the peak summer season. The employees were all super friendly and helpful.

We had a problem with someone staying across from us that stayed up until 1:45 on Saturday night, loud music . We called security and they went out three different times, this did not solve problems. I feel that security was very ineffective and do not feel safe staying there. At check out I did explain this to a supervisor his response was “if security had called him he would have handled it”

Stayed at Vail Lake Campground many times. Now that’s it’s a KOA, I am hoping the new owners will bring this campground back to its original condition. They started with the paving of some roads, power supply updates and updates to some camp sites. I talked with the staff to understand future plans for the campground and I hope the new owners will post a project plan soon, to see the progress.

Nice campground, but bathrooms need a lot of work. Need shade umbrellas at pool area. Also a playground would be good for the kids. Staff was very friendly.

Loved it.

Loved getting to talk with Ian Friday night at the town square. He has a true passion for the hard work he's putting into the camp. Holiday activities were a lot of fun for the kids too!

Enjoyed our stay and saw some positives since now KOA - safety of helmets on bike riders and no under aged children driving the golf carts was nice. The DJ at the pool was refreshing! Having the cafe open was great - the staff tries very hard to keep everyone happy, but it could use some organization for tracking food orders going out - they were great, but it was tuff to watch them struggle

Looks like they are starting to fix the place up! Keep up the good work!

Loved our spot and will be back to camp in the Chardonnay site area. Love how you remodeled and upgraded this property.

We had a great time. Sites were large and flat. Room for extra cars at the site. No issues with any of the hookups.

We stayed a week. Loved the park we understand that the park is newly under the KOA brand and has a lot of “growing” to do. We do have a couple of suggestions; stricter enforcement of the rules such as speed limits of vehicles and golf carts and the age limit of golf cart drivers. All in all we had a wonderful time and will be back!!

Positive - Location, Friendly and helpful staff, nice village/commons area Not so positive - Gridlock at the entrance gate, poor roads, dilapidated bathrooms, RV site not well maintained and littered with debris This park has great potential and we will try it again