Campground Reviews

Oct 29, 2024
Halloween is always amazing! Staff is great and the park is clean and organized!!
Oct 29, 2024
Thank you for another amazing year at Vail for Halloween. Your staff did an amazing job keeping everyone safe and a fun family event. Ian, your GM was very nice and respectful to our group when we unknowingly violated an abc rule with have our own beverage around the store. He was very polite and professional. I like the upgrades to the oaks but the wood chips gave us all splinters inc dogs.
Oct 29, 2024
We love Vail and the Halloween experience there is top notch!
Oct 29, 2024
We love vail lake. We go many times a year. We go every year for Halloween during the month of October and this year it seemed like there was no rules. We seen dirt bikes, quads we seen kids driving golf carts all weekend long with no wristbands no patrolling of the age limit on the golf carts very reckless & on ebikes. Quiet time did not exist this weekend at all. Need more staff in October 4sure
Oct 29, 2024
The haunted trail was better this year than last , but for the cost of the weekend, we would like to see a little more. 2 or 3 haunted trails/houses would be great. The cost keeps going up but the attractions have gone down.
Oct 29, 2024
Would be nice if the sites that are all dirt and not upgraded be cheaper than the upgraded ones.
Oct 29, 2024
The jumpers are over priced, they should be included.
Oct 29, 2024
The miniature golf area needs some TLC. The activities for halloween weekend were limited and disappointing (pumpkin patch, bounce houses - not worth the price for a wristband). What I do like about this location, lots of attendants always going by, clean, feels safe. The store is well stocked. The drinks at the bar were delicious.
Oct 28, 2024
Had a great time a lot of activities for the kids. Will be back.
Oct 28, 2024
Oct 28, 2024
I love this campground! All the common areas are kept very neat and clean, I find the staff to be helpful and friendly, and I love that they are continually making improvements to make your stay the most enjoyable!
Oct 28, 2024
I never heard of camping for $500 for two nights. We are using our own trailer, but you’re charging more than a hotel. And your security is not good at all. We seen several 10-year-old driving golf carts.We had a truck at night, driving crazy in the oaks area cussing at people. And no security came. There was no hayride. Disappointing. With that price all the jumpers should free!
Oct 28, 2024
Always a great time! Beautiful place under the Oak trees!
Oct 28, 2024
Had a really nice stay at the park. Everyone was so nice and friendly
Oct 28, 2024
Great. Tv didn’t work in cabin. WiFi worked some of time. Need instructions on how to get tv back once it quits working. Missed the train but loved the maze. Kids thought it was the best maze yet. Loved DJ and band!
Oct 28, 2024
Great place to camp. We enjoy all the activities set up for Halloween.
Oct 27, 2024
Loved our stay in Chardonney except for flies, wasps & gnats. We had to keep a fire going so the bugs stayed away.
Oct 25, 2024
Enjoyed the mid week quiet time.
Oct 25, 2024
Stayed in the Oaks. Always nice. Turkeys, quail, squirrels, all add to the experience. WiFi just isn’t there yet. Stayed in one of the “new” patio sites. Very clean. We’ll be back.
Oct 25, 2024
Oct 24, 2024
My favorite place to go and enjoy peace and quiet. Unfortunately this time the quiet was interrupted by golf carts with loud music running around.
Oct 23, 2024
I’ve been camping here for 40+ years, back when it was Butterfield Stage campground with a waterslide and $1 bike rentals. I've been doing the Halloween thing for nearly 10 years and love the improvements. One office staff member was friendly, but others need customer service training. The gentleman at check-in was extremely rude both times I dealt with him, and my neighbor mentioned the same wi
Oct 23, 2024
Our stay got shortened unexpectedly due to a family member being hospitalized. But we loved our brief visit. HOWEVER - we were NOT happy that we had no internet service in our cabin. No TV and no ability to use iPhones. This was not a good situation. It must be fixed or we won’t be able to come again
Oct 23, 2024
Oct 22, 2024
We were overall very unhappy with the cabin this year. So much we considered not coming back next year. The floors were filthy! I ended up cleaning the floors on my hands and knees. Also the box spring in the downstairs bed was broken. I reported this and nothing was done about it. Last was the TVs would not work. The wi-fi router was saying it connected to the network, but not the internet.
Oct 22, 2024
Extremely disappointing! Our family has stayed here in Oct. for the last 10 yrs. Very upset issues from last yr (and more) were not addressed. The putt-putt has been in need of major repair for years! The roads are a pothole mess and the sewage leak near the village had only gotten worse! RAW SEWAGE leaked on the grounds while workers hosed "it" off the sidewalks. Disgusting & huge health hazard!
Oct 22, 2024
We always have a great time at Vail Lake KOA, so much fun to be had! My only complaint would be regarding the golf carts being driven by what seemed to be many under age or in some cases of age drivers that were driving a bit reckless. I didn't see as much activity of KOA golf carts or employees keeping an eye on that activity and keeping them accountable for driving safe and responsible.
Oct 22, 2024
The staff is amazing. Always very kind and friendly. The events are great and the camp sites getting major improvements each time we go out. Definitely worth the stay!!
Oct 21, 2024
Our family has come in October for years. We were bumped from our RV spot when they built the cabins. We had the option to reserve the cabins. The cabins cost $430. a night during the Halloween extravaganza. The cabins are not being kept up, and are missing items that are suppose to be there. The worst was we had no internet or TV. That is suppose to be included in rent. One of the beds was broke.
Oct 21, 2024
Your camp site is incredible. Thanks for putting such an amazing event together for families to enjoy. The cabins do need a little TLC… cabinet doors are missing, other hanging fixtures need fixing, pots/pans/cooking ware need to be replaced. They are pretty awful, stained, scratched and burnt. Bed sheets were strained, the top loft was dirty and dusty.
Oct 21, 2024
Vail lake KOA is an awesome experience. The whole staff is great makes sure that your stay is great. Thanks again Vail Lake KOA!
Oct 21, 2024
We stayed for the halloween event the kids love it very nice clean and organized but ts way too expensive. Prices go up every year.
Oct 21, 2024
Oct 21, 2024
Stay was good. It was just disappointing that the other side was closed this year so there was that many less people. A little disappointed at the fact also that the price has gone up so much for next year and knowing that the other side will be closed for another 18 more monthsmeans there’s gonna be less people still next year. Also, they need to get a bigger dog run because that one is so smal
Oct 21, 2024
First, you NEED to monitor the golf carts and who is driving them. You cannot see at night and people are flying by. I was afraid many times that my dogs would get run over. You clearly need more staff to handle this. Also, with 200 acres, you can’t get a big dog run? Lastly, no more quarters for laundry. Otherwise, Vail is fabulous. You’ve don a great job transforming it!
Oct 21, 2024
We always have a great time at the Halloween party. Our check in was not right. We should have been given two additional passes for family. We had one car pass in our packet. All of our family purchased a ten dollar pass every time they came to be with us. the person at gate was rude to everyone and could not find our check in packet and after going to office, suddenly our packet turned up.
Oct 21, 2024
Returning campers to the Halloween event for over 7 yrs w/family dating back 10 or more yrs. Our Site #151. This year was not as fun. The campers in the sites that surrounded ours were the rudest campers we've ever experienced. They were up past 5am drinking, smoking and being very loud. They let their friends park in our site & set up camp after we went to bed. They left trash everywhere. Not Fun
Oct 21, 2024
Everything was great as usual. The teenagers you hire are respectful and care about working at KOA. As a parent of two high school kids, I appreciate when companies hire youth. However, some places have teenagers who are rude and don’t care about their job. Not at Vail Lake KOA—they were all respectful, nice, and always smiling. Stick to your screening process, it's working.
Oct 21, 2024
We were at your campground 10/9 to 10/14 and never have I felt like i needed to be aware of my things outside or my trailer getting tampered with. This trip the police were at the camp ground twice due to the same element. I thought when we signed the waivers we are accountable and could get sent home...well? I was also sad when the poor young man who had the truck came to see what was going on
Oct 21, 2024
This review has been removed by KOA due to profanity.
Oct 21, 2024
We were in a cabin this year after 10 years at a campsite. It's a game changer. Wow! We are thrilled ! Patio lights, rooftop deck, showstopper. The interior aesthetic is tidy and cool, service was friendly. Totally loved it! Bougie! The spotty wifi is my only negative comment since hi-speed wifi is touted and we had 3 tvs! 1 TV never worked, 2 had intermittent service, plenty of buffering.
Oct 21, 2024
We stayed 1 night on our way to another destination. It was nice and easy to check in, the staff was friendly and the place was clean
Oct 21, 2024
Grounds were beautiful, staff very accommodating, campsites impeccable, even the bike trails were well taken care of! Bravo! We'll be back!
Oct 19, 2024
Oct 19, 2024
We always enjoy our time. The camp store is awesome and the food decent. The only issue is always the internet and how expensive it is to get a couple of devices connected. I wish they would invest in the internet or the showers instead of all the gravel spots.
Oct 19, 2024
Our favorite place to camp. Very peaceful. Staff is very friendly and helpful.
Oct 18, 2024
This KOA is huge. Lots of things to do as well as just relax. The staff is friendly. The cabins look beautiful and many are nicely positioned to get a great view. Where they could do a much better job is in the bathrooms. They are clean but so dated. The shower area was a big turnoff as the painted floors were so scruffy and looked uninviting. The building exterior could use a power wash..
Oct 18, 2024
Oct 17, 2024
Oct 16, 2024
Oct 23, 2024
I love how they welcome you and how they do events for Halloween it is my favorite month.
- Yanet Salome on Google
Oct 10, 2024
Awesome spot Clean Fun activities
- Joaquin Fraire on Google