General Campground Information

FACE MASK & COVID UPDATES

Please click here for the most up-to-date information on amentity re-openings, Covid safety, and social distancing recreation for your stay.
https://koa.com/campgrounds/temecula/blog/current-status-of-amenitiescompliance-with-covid-safety_50766555-4542-4ac1-a4d5-ff2579e965e1/

CHECK-IN/CHECK-OUT TIMES

Check-In 
• RV & Tent – 1:00 PM

Check-out
• RV& Tent – 12:00 PM

CANCELLATION POLICY

Cancellations within two (2) days of arrival will result in full forfeiture of deposit. Cancellations three (3) days or more prior to arrival will result in a $10 cancellation fee. Cancellations three (3) days or more prior to arrival on a holiday or special event will result in a $50 cancellation fee.

GOLF CART POLICY

  • All personal and rental golf carts must be registered to your site at the front desk.
  • All personal and rental golf carts must have completed a “Golf Cart Liability Waiver” sign and on file with the front office.
  • The speed limit in the park is 10 MPH and driving is limited to paved roads only.
  • Drivers of golf carts should carry their valid driver's license.
  • The number of passengers may not exceed the number of passengers the cart is designed for.
  • Please be respectful and keep your music at an appropriate level.
  • Aggressive driving or attempting to perform stunts while driving is prohibited.
  • Driving while intoxicated is strictly prohibited.

WIFI

High Speed/Streaming WiFi now available in ALL areas of the campground except the Arroyo Campsites, Lake Area, Gooseneck Bay and Bike Trails.
  • 1 Unlimited Access Codes for a single device is included with each registered site for the duration of the stay, WiFi access code to be provided at check-in
  • Additional Device Access Codes can be purchased with a credit card for $5 per day, $15 for 7 days

STORE/FRONT DESK HOURS

9 AM - 5 PM

QUIET HOURS

10 PM -7 AM

CAMPGROUND DAY USE

Day visitors are welcome.

MOUNTAIN BIKE TRAIL DAY USE

We offer several day-use options for non-camping guests to enjoy our world-class trails.  Click on our Vailocity Bike Park link below for more details.

https://koa.com/campgrounds/temecula/blog/vailocity-bike-park_9468bec6-5eda-49b9-a9d0-ec64d0bf0cc6/

POOL HOURS

Open Seasonally. 
In-Season Hours: 10 AM - 8 PM
*Please note our new pool reservation policies to keep guests safe during the COVID-19 pandemic. 
https://koa.com/campgrounds/temecula/blog/current-status-of-amenitiescompliance-with-covid-safety_50766555-4542-4ac1-a4d5-ff2579e965e1/

PET-IQUETTE

  • All pets must always be on a leash while in the park and at your site.  Pets are welcome to be off-leash in Kamp K9 but must be leashed to and from.  The leash should be no longer that 6' and be held by an individual capable of restraining the animal should it show aggression.
  • Owner Responsibility:  The actions of your pet are your responsibility.  Should an incident take place, please be prepared to show current vaccinations and necessary documentation upon request.
  • To ensure the health and enjoyment of the area by all guests, please clean up after your pet.
  • Ensure your pets are not left unattended outside while you are away.  

Meet Your Hosts

As an outdoor adventure enthusiast, I love helping guests get the most out of all the adventure recreation here at Temecula/Vail Lake KOA.

Ian Mole is an 8-year veteran of campground management in Southern California and in that time has worked to perfect the art of excellence in guest service. Ian and his team are happy to help guests get the most out of their camping escape, whether directing guests to local wineries, helping first-time RVers get accustomed to their rig, and finding just the right adventure to get even teenagers excited about the great outdoors. 

For those long-time camping guests of Vail Lake, Ian looks forward to meeting each of you and hearing your feedback.

Ian and his team are pleased to welcome you to Temecula/Vail Lake KOA Campground.