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Campground Reviews

Sep 03, 2024
First, Amy you are amazing. Thank you for everything you do. Second, we will never stay at this campground or any KOA again. I have never been around so many pretentious jerks. This camping trip was the worst of my life. Having Garry blame the victim in everything that happened is unacceptable.
Sep 01, 2024
We arrived late day after driving 10.5 hours. The office staff were very pleasant and shared some ideas of things to do in the area. Once we were setup, we hit the Kafe and the food was very good. The campground is beautiful and well kept by Garry and his staff. Garry was very nice as well. Our only frustration was the wifi. It’s very weak and couldn’t get onto the internet to find things to d
Aug 30, 2024
Aug 30, 2024
Stayed for 1 night in the Wildcat Cabin very comfortable and very clean. On our return trip back home we stayed in the Boiler Maker Cabin. Same thing comfortable and very Clean. Thank you for doing a great job. We’ll be back.
Aug 27, 2024
Great!
Aug 27, 2024
The campground was very nice and clean. My cabin the bunkhouse had all the amenities of home. The kitchen was so well stocked that I didn't need anything in my camp bag. A toaster and a crockpot are a few of the surprise items that most campgrounds don't have. I really liked the hot tub next to the pool that was very nice. The keycard/ gate system was a nice security feature.
Aug 27, 2024
Aug 26, 2024
Aug 26, 2024
Beautiful campgrounds and the staff go above and beyond to ensure your stay is everything you expected! ���
Aug 26, 2024
Everything was wonderful as usual. The only things I wish were better was the gym/fitness room, not good at all. Also the kids pool is heated but the splash pad for the kids is ice cold. Not sure if there's a reason for that but after all of the investment in such a great place and the kids won't play in it because it's so cold. If the older kids play they run over and jump in the pool to warm up.
Aug 26, 2024
This was the by far best campground we have stayed at. We loved the pool and all the activities that were available the weekend we came. Very clean!
Aug 26, 2024
Staff is nice. Place is peaceful. Lots of activities.
Aug 26, 2024
Very nice campground! Everything you would expect from a KOA and more! You can tell they have put thought into all those nice extra details. If you are planning a trip to the Ohio State Reformatory, perfect location! Staff were very friendly and helpful!
Aug 26, 2024
Aug 26, 2024
Aug 26, 2024
Very nice park. Some things seem a little tired (playground could use some stain,) and trees could use some trimming. Struggled not hitting branches and had to back up from pull thru in order to not hit branches when leaving. Also, not able to put my awnings out due to the trees. As backside with slides out was up against too.
Aug 26, 2024
Tina in the camp store is amazing!! Campground is beautiful and pristine!
Aug 23, 2024
We absolutely loved staying at the Shelby/Mansfield KOA. Everything was so nice and there was so much to do. My family had the best little getaway!
Aug 23, 2024
Aug 23, 2024
Staff is great! Loved the putt putt golf! Very clean and well kept!
Aug 23, 2024
The actual campground itself was nice. but our experience was not. We rented a golf cart on Saturday the 17th. And halfway through the day driving around the campground then going up back to the campstore, the battery exploded literally right under me and my wife and my brother and his wife were on the back seat still very close. and the campground did nothing except replace the golf cart for us.
Aug 23, 2024
Aug 23, 2024
Everything was great, even both of our teens had a great time!
Aug 23, 2024
Aug 23, 2024
Best campground we have ever stayed at. Just amazing!!
Aug 20, 2024
Aug 18, 2024
It's a wonderful place and I hope to go back next year. Everyone was cheerful and helpful, and the grounds were very clean and well landscaped. This campground has lots to do, and I highly recommend it.
Aug 18, 2024
Staff get a 100/10 they were wonderful. Kids had a great time, fishing pond is gorgeous and has plenty of fish. The splash pad/pool 2 were fun and well maintained. The cabin we stayed in needs some work- the picnic table was chipped paint and hard to sit at without hurting your legs. We had a mouse due to some open areas in the walls. AC not well placed, upstairs freezing, downstairs super hot.
Aug 18, 2024
We Stayed at 6 different ones this year but have been a member since 2019 !! We have stayed at others as well! This is our first time we have had to make a complaint ! It is regarding the Herkimer Diamond KOA Resort!! We have stayed at 2 other resorts , so we have had something to compare to . This was not a resort camp ground; the sites were dirty not well kept , trash on the picnic table .

CAMPGROUND RESPONSE / COMMENTS:

Per our contact with Denise Surran, these ratings were meant for Herkimer Diamond Resort and not ours. They had commented on the wrong campground.
Aug 17, 2024
Grill igniter was broken!!! Bee's nest somewhere on porch!!! Also air-conditioning unit kept shouting off and we had to keep unplugging it and plugging it in...told someone at front counter and she was rude!!
Aug 16, 2024
Aug 16, 2024
Aug 16, 2024
This is one of the best KOA’s in the country!
Aug 16, 2024
Aug 16, 2024
We very much enjoyed our camping trip. Campground was very clean, people that worked there were very friendly. The only issue we have is that it's a bit pricey.
Aug 16, 2024
Very well organized campground! One of our favorite campground!
Aug 15, 2024
Aug 14, 2024
Aug 14, 2024
Had a wonderful time! The grandchildren were so excited to stay there. Everything was a hit and the staff couldn't have been nicer. So helpful and pleasant.
Aug 14, 2024
Very clean, beautiful grounds, staff was amazing. Pools nice, bathrooms orderly, store fully stocked, tons for kids to do. I want to especially recognize Maddix. He was so helpful to us many times during our stay. What a kind young man!
Aug 14, 2024
Aug 13, 2024
Aug 13, 2024
We Loved our stay at Shelby Mansfield KOA! The Grandchildren love all the things they can do & ride! It’s a Wonderful place to Camp with our children & Grandchildren!! Thank You for your Great Hospitality!
Aug 13, 2024
The campground was very clean and well ran. All of the staff were always friendly. We will return for future stays.
Aug 12, 2024
Aug 12, 2024
Awesome campground with plenty of activities both within and outside the campground.
Aug 12, 2024
We rent the bass cabin every year and we always love the friendly staff at koa, the only problem we had is when we asked if we could rent a golf cart for the whole weekend we were told no but they didn't tell us we could reserve one for the next day and when I went to get one they were sold out.
Aug 12, 2024
Super clean, great activities (pirate weekend), only feedback is too replace broken shades in Mars yurt. Cannot wait to come back next year!
Aug 12, 2024
Aug 12, 2024
We had our daughter and son-in-law and their 4 young children with us when we stayed here. We had a beautiful pull through patio site H01. It was close to everything the kids wanted to do. So many activities for the kids. The staff were very friendly and helpful. The new pool and shower house is amazing. The only complaint- it is very expensive. 2 adults are free -the rest are charged daily.
Nov 07, 2024
Loved it always
- Dave Bachman on Google
Oct 01, 2024
Fantastic campground. Very well kept, nice bathrooms, large spacious sites and friendly staff. We came here a couple years ago and enjoyed ourselves and wanted to make it back for the awesome haunted barn. The haunted barn was amazing, again, but we forgot how nice and great this campground was. Probably coming back every year.
- mike morrison on Google
Sep 28, 2024
Been here twice with our camper, excellent service, beautiful property, amenities are great! We love it here !
- Adam Good on Google