Port Huron KOA will NO longer make courtesy calls to remind you that your deposits are overdue. If we have an email on file, we will send a reminder email confirmation two days prior.
Reservations that are not paid by the deadline will be automatically deleted.
After a reservation is deleted it will NOT be allowed to be re booked unless: 1) It is still available and 2) It is paid for at the time of re-reserving.
If the sites or cabins that were deleted have been booked by another party we will NOT move reservations or call other campers and ask them to move around.
Port Huron KOA is NOT responsible for keeping groups together. If a member of the group cancels or moves their reservation, we do NOT automatically move other group members within that group to keep them together.
If groups are not together and the other sites in the middle of the group are booked we do NOT call other campers and ask them to move.
The group leader or wagon master is responsible for making sure that each group members RV length is compatible with the site.
It is much easier for us if group members know when they call to pay a deposit what site or cabin they are being assigned too.
Once campers are checked in, if they decide to switch within the group we ask that you check with the office first.
If all reservations are under the group leader’s name, we ask that individual information for each site be turned into the KOA office the week before you arrive. This can be called in, emailed, or faxed. If emailed we suggest “Reservation” be noted in the subject section. (firstname.lastname@example.org, fax 810-987-3120).