Port Huron KOA Blog

New Deposit Policy

New Deposit policy: Port Huron KOA will be adopting a new policy regarding deposits.  On Saturday, September 15th and Sunday, September 16th, we will still take group reservations without the one-night deposit.  At that time, we will give 7 days for the deposit to be called in.  If we do not receive the deposit within the seven-day time frame, the unpaid reservations will be automatically deleted. We cannot give extensions, we cannot make phone call reminders. If reservations are deleted we cannot automatically move the group around to keep the reservations together.  Starting on Monday, September 17th, we will no longer take any reservations without a deposit.  If you would like to reserve a group, all reservations must be paid at the time of making the group reservation.  This will be the final form of deposit.  It will not be returned and charged to another group members card.  We have not yet decided if we will give the 7-day grace period at next year's reservation madness.  We do not make this decision lightly.  We realize that this is a big change from how we have done things in the past, but we do believe it is the right decision for our company moving forward.  We hope that you will be understanding as we make this transition. Thank you so much for your continued support of Port Huron KOA