Picacho / Tucson NW KOA Reviews

Campground Reviews

Jul 06, 2020
Since it was a holiday weekend, we sere worried that we wouldn't be able to get a same-day reservation. When we arrived, the office was closed but as we were getting the late arrival box, someone opened the office and cheerfully set us up with a spot. We got to cool off in the pool! Nice, quiet spot, easy to get in and out of!
Jul 03, 2020
Owners are very friendly. Campground is clean

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and for your feedback! hope to see you again
Jul 02, 2020
Jun 27, 2020
Our stay was great. Owners are Awesome..friendly, helpful. Restrooms and sites were immaculate. Definitely would go back!
Jun 26, 2020
Very hot. Some of the nicest and most helpful people

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! Our goal is to provide the best Customer Service. Hope to see you again!
Jun 26, 2020
Jun 24, 2020
Stayed for one night and this KOA is super clean. We loved that there were trees to help with the Arizona heat. Our son loved the pool and playing with two other kids. Owners are very nice and helpful.
Jun 24, 2020
Its summer in Arizona so its not exactly the time for vacationing here. That having been said, the staff here are friendly and helpful and our short distance get away was what we needed to recharge.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us during this not so pleasant time of weather. We are glad to here our campground is what you needed to recharge. We hope to see you again in the future
Jun 22, 2020
Its super clean and friendly.
Jun 22, 2020
Great hosts. Lots of tent space.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We hope you enjoyed your stay. Stay safe
Jun 22, 2020
The camp hosts were outstanding and professional. They keep the campground very clean and orderly. The only problem I had was there some latency of the WiFi, which created slowness and non-reception at times, but the overall getaway was a pleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank You so much for staying with us. We apologize for the internet seed, we have no fiber optic lines, we hope to upgrade our internet speed sometime in the future. Our KOA team strive to give the best Customer Service to our families to ensure they have a pleasant stay. Hope to see you again. Stay safe
Jun 19, 2020
Jun 18, 2020
Jun 17, 2020
This was our second stay at the Picacho KOA and our experience was just as awesome as the first. Felicia, Ryan and Stephanie work very hard to ensure that guests have a pleasant stay. We arrived to discover our sewer hose was missing; thankfully we were able to purchase one there and get on with our weekend. In 100+ degree temps, the pool was a refreshing reprieve!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for coming back again and again. We love to see you pulling on through our campground and to your favorite site!! We really enjoy seeing you both every time and talking with you!. We look forward to seeing more and more! :)
Jun 15, 2020
Jun 15, 2020
We luv this camp ground. Very quiet, clean and the owners Felicia and Ryan are great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming back again and again. So glad to hear you love the campground. See you again soon.
Jun 14, 2020
The place was quiet. The showers were spacious and very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Glad to hear you enjoyed your site. Hope to see you again in the future.
Jun 13, 2020
It’s quiet there but I use pigmented conditioner and it unfortunately will dye soap scum, they called me after we had left to tell me they were charging me a cleaning fee, which I have no problem paying (it was my bad) but the lady interrupted me when I tried to help out and tell her how to get it out (it obviously happens to my shower too sometimes) and the fee was more expensive than my stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Sorry to hear you felt you were interrupted, our team members allow our customers to express or discuss any concerns without interruption. We do have a cleaning fee for any damages made to the property by pets or our guests.
Jun 10, 2020
Great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us. Hope to see you in the future!
Jun 08, 2020
Very clean, beautiful location. Showers had great pressure with plenty of heat. Staff was welcoming and friendly. Thanks !

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback. We're so glad to hear you found our location to be beautiful and our showers to be clean. WE strive to make your stay enjoyable.
Jun 08, 2020
Amazing! The cabin is beautiful and the owners are so sweet! Extremely clean grounds and the pool is just right. We had a great night away and I was so relaxed

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you had a great relaxing stay with us. Glad to hear you really enjoyed our pool!. Thank you so much for your feedback. Hope to see you in the future.
Jun 06, 2020
This park is very well maintained and, most importantly for us, it is kid-friendly. The management was extremely accommodating and always available. We had a wonderful weekend and will be staying here again.
Jun 05, 2020
The staff was very informative and we received great personal service. Definitely staying again when in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us during your travel. We strive to give great customer service and to make your stay memorable.
Jun 05, 2020
Wish there was a Resturant

CAMPGROUND RESPONSE / COMMENTS:

Our apologies, our restaurant was closed during our recent visit with us. The restaurant is usually open during the fall season (Oct.-Apr). Hope to see you again.
Jun 04, 2020
Super friendly staff. Really enjoyed meself there. Would stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We try to provide great customer service. Hope to see you again.
Jun 01, 2020
Jun 01, 2020
May 30, 2020
Very nice. We came in late and left the next morning. We were happy you had an opening as we were not sure how far we were driving. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us during your travel. We hope you enjoyed your stay and look forward to seeing you in the future.
May 29, 2020
It was only overnight but park is well kept, attractive for a desert park and restrooms were immaculate.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback. We make great efforts to ensure our campground, along with the amenities, are in excellent condition.
May 27, 2020
Wonderful park. Nicely kept. Friendly people
May 27, 2020
Nice facility, clean bathrooms and campsites, good communication from staff.

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear our KOA team was able to assist any questions you may had during your stay.We're happy you enjoyed our facilities.
May 26, 2020
It’s a great place and very clean and friendly. I stay in the cabins and theirs is the BEST that I have seen. It was nice and very comfortable bed and linens included with refrigerator and microwave. Stay here for one or more nights because you will be happy and rested.
May 25, 2020
Nice clean campground. Large trees for shade. Wifi was a bit weak at my site.
May 20, 2020
Felicia is amazing! We will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Felicia greatly appreciates your kindness and the whole KOA team looks forward to seeing you again!
May 19, 2020
Me and my family came up or a weekend getaway and its one of the best stays ever.Very friendly staff.clean grounds clean bathrooms etc it was definitely a A+ stay we will be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback and A+ rating. We enjoyed meeting and talking with you and your family. We strive to be the best in customer service, as well as keeping the campground in good repair for you to have a memorable and enjoyable experience.
May 18, 2020
May 18, 2020
Nice site. Only problem was the abundance of bugs!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Our apologies for the bugs during your stay. Hope to see you again!
May 18, 2020
Tent & bag campers... just transitioned to trailer & bed camping (getting old sucks). 1st run with new trailer. Ryan & Felicia are GREAT! Ryan guided us right to our spot, helped us pull through correctly, helped us with all the hookups & leveling. Felicia stopped by many times to check on us. Park is clean, well cared for, w/new grills & other upgrades coming soon, they said. We will return!! :)

CAMPGROUND RESPONSE / COMMENTS:

Congratulations on your new trailer! Thank you very much for staying with us during your first run with the new trailer. Our KOA team strive to give the best Customer Service and help anyone of our guests to the best of our ability during your stay. Thank you for noticing the campground and it's cleanliness. We hope and look forward to your next reservation with us!
May 16, 2020
Friendly staff and clean, well-organized campground. We liked the great dog area, but were a little disappointed with the wifi (very weak and intermittent).

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave feedback. we appreciate you staying with us and that you enjoyed the dog park. We are trying to upgrade the internet and WiFi connections. With very limited internet providers, it's a bit difficult to get the Wifi at full capacity. We hope to see you again!
May 15, 2020
Picacho.Tucson NW is a good highway overnight stop. It is right beside the 10, which is not a big noise problem if you are using air conditioning or have your windows shut. There are shade trees at most sites and the place seems well kept and attractive. We have never used the facilities except hook ups there because we are self-contained and travelling through.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us and taking the time to leave a feedback rating our campground. We hope to see you in the future. Stay safe
May 14, 2020
Very nice and accomadating owner/manager. Nice, clean, and roomy sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We appreciate your feedback. Customer Service is important to our KOA team. Hope to see you again in the future!
May 11, 2020
Typical KOA. Nothing special. I did not like being overcharged for my second night stay of 2 nights. The reservation record is correct, but the final billing from the campground was not.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry to hear your stay at our campground wasn't a good experience for you. We are making upgrades to the campground to the best of our ability. Our intentions is to make your stay a great and memorable stay and not to overcharge anyone. Our rates are reasonable compared to other KOA campgrounds, we will gladly look into the 2nd night overcharge and contact you with a resolution.
May 07, 2020
May 05, 2020
Good under the conditions that exist. Thank the workers!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and recognizing our team members. Hope to see you again.
May 04, 2020
Apr 29, 2020
Great staff, nice level spots.
Apr 29, 2020
The camping hosts are so friendly. We stayed there about a year ago and you can see they have been working hard to improve the campground.
Apr 27, 2020
Nice, clean location. Friendly staff. The tent site I requested fit my needs well. Stayed here on both ways of my journey. Would definitely stay here again.
Apr 27, 2020
Nice area not far from home, will definitely come back!!! Hopefully this virus will be gone next time we return
Apr 25, 2020
Ryan, Felicia, Stephanie and the rest at Picacho KOA are the best hosts you're gonna get. This is a clean, updated and most importantly *fun* KOA. I'd stay there again in a heartbeat.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us! We really enjoy seeing you and spending time with you both. We wish you the best, safe travels, and hope to have you back in the winter!
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