General Campground Information

Check-in & Check-out time:

Cabin & Deluxe Cabin check-in:  begins after 4:00 PM
RV & Tent Site check-in:   begins after 1:00 PM
Check-out for all sites & cabins: 11:00 AM

After-hour Check-in: After-hour arrivals with a reservation will be left a site map in the Night Registration box with your name and site/cabin number. Please come into the General Store before 10:00 am to physically register.
If you arrive after hours without a reservation there will be a list of available sites/rates at the Night Registration to choose from (please only select from this list as others may be reserved-take a site map without a name on it). Fill out the envelope and deposit it in the night/key slot. Please come into the office before 10:00 am to physically register.

General Store / Registration Office Hours:

  • Sunday: Open 8:00 AM to 6:00 PM
  • Monday: Open 8:00 AM to 6:00 PM
  • Tuesday: Open 8:00 AM to 6:00 PM
  • Wednesday: Open 8:00 AM to 6:00 PM
  • Thursday: Open 8:00 AM to 6:00 PM
  • Friday: Open 8:00 AM to 7:00 PM
  • Saturday: Open 8:00 AM to 7:00 PM

Pool Hours:

Indoor Pool 8am - 6pm
Seasonally - Outdoor Pool 10am - 7pm

Laundry Hours:

Available 7 days a week mostly during operating hours of the KOA Store

Quiet Hours:

10:00 pm - 8:00 am
Please remember that guests' travel plans vary and all campers appreciate a good night's sleep. 
Please no radios, music or outdoor TVs on during these hours. Please no generators. Children must be on their site during this time

Fire Rules:

For a full list of fire safety rules, please click here.

While we all enjoy a great bonfire, please remember to only use approved firewood.  Firewood with the Ash bug has infested our trees destroying hundreds of trees in the past few years.  Please Don't Move Firewood - you could be transporting the bugs. Use only packaged firewood. You CANNOT bring loose firewood into the campground.  Skids are not to be broken down in the campground as the nails can end up in your car tires.
Fire can only be burned in the approved fire ring and the flame cannot be taller than 3 ft. Please remember to extinguish any fire before you retire for the evening and never leave fires unattended. 

Please be advised all fires must be out by midnight.  (Fire Code:  Niagara Falls City Bylaw)

Wildlife Awareness:

Connecting with nature and wildlife.  Various types of wildlife big and small may be found on and around this campground.  Be alert and give them distance and respect.  Keep dogs on a leash and properly store food, trash, and cooking supplies.    
Your safety and the future of wildlife depend on you.

Propane Fill:

We do not currently fill propane at this campground

Cancellation Policy:

If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable. Not calling to cancel/no show will result in forfeiture of the entire deposit.
  • RV & Tent Sites: 48 hours cancellation notice is required. Please notify the KOA you have your reservation with by 4 p.m., two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify the KOA you have your reservation with by 4 p.m., seven days prior to your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.

Golf Cart Policy:

Must be legal age to drive a insured motorized vehicle

Pet Policy:

Pet Fees do apply to those who bring pets into our designated pet friendly cabins.

$25.00 +tax per dog for deluxe cabins
$10.00 +tax per dog for camping cabins

Visitor Policy:

You are permitted a maximum of 6 visitors. All visitors must register at the office before entering the campground and are permitted until 10:00 pm (a fee of $12 per person, plus tax. 4 years and younger are free but count as part of the 6 visitors). Unregistered visitors/vehicles may be confronted by campground personnel and asked to leave the campground. Visitors will need to park in the Overflow area. All vehicles must display a visible car pass. Any vehicle without a car pass is considered trespassing.

Speed Limit:

8 KpH

After Hours / Emergency Number:

(905) 356-0904

Holiday Weekends:

There is a three night minimum on all cabins and motels during holiday weekends.  There are no Saturday arrivals on cabins during holiday weekends.

Site Guarantee:

You are now able to request a specific campsite site number, camp site location or camp right next to family and friends, with the Site Guarantee Charge.
A $25+ tax site charge will be applied to your reservation.   We do not lock in site guarantee requests for the Deluxe Cabins rentals.  

Campers are still able to make requests for general areas of the park, without a site guarantee fee but it is not guaranteed. If you are reserving as part of a group please indicate the names of all other families in your party in the "notes" area. We will keep all members of your party as close together as possible, given the park's availability at the time of your booking and site types chosen by the group members.

Tent Policy:

Tents are permitted on tent sites only.  Tents will not be permitted on cabin or full hookup sites.

Age Requirement Policy:

There must be a person over 25 years of age or older register your site and there must be a responsible person over the age of 25 staying on the site for the entire stay.

WIFI:

KOA is pleased to offer free BASIC WiFi to our camping guests.

The WiFi provided is BASIC. It has been programed to enable you to check email, post on Facebook, check the weather, make online purchases, online banking or simply browse the net.

Streaming or gaming on sites such as Netflix, Skype and YouTube is not supported.

We encourage you to make plans to provide your own WiFi if you need it extensively or at your campsite.

Meet Your Hosts

Lisa Thompson

Your family will have so much fun here this summer. Hope to see you soon !

For Lisa Thompson, the Niagara Falls KOA has been her home away from home for the last three decades. She came on board when she was in high school, where she worked at the front desk, greeting guests on their arrival.

"I returned year after year because I loved the camping business," she says. "And I always loved the feeling of happiness that comes from people on vacation."

It is making every guest's vacation experience the absolute best that drives Lisa and her team. As she says, a beautiful campground is only as good as the staff that runs it. That means building a team committed to providing a camping experience as unforgettable as the world-famous Niagara Falls just three miles from the campground.

"We have a large number of returning guests because of the services and amenities we offer," Lisa says. "Our campground is welcoming, safe and loads of outdoors fun!

"I love what I do and enjoy the different experiences each day brings. Come camp right in the city of Niagara Falls, once you are past our gates you will be truly amazed by the beautiful campground that awaits you and your family."