Jun 11, 2025
It’s a great place but one day an awful smell came in the cabin like a dead animal and maintenance didn’t come when requested. Was told they would but we waited all night.. it ruined our stay
Jun 07, 2025
Great location and campground. The one negative was that the campground had a disco light on the office roof that was shining into the trees around us all night which kept shining into our cabin.
Jun 07, 2025
peaceful staff very helpful
May 27, 2025
May 26, 2025
May 26, 2025
May 24, 2025
Clean area and very comfortable
May 17, 2025
Beautiful campground, lots to do and the Cabin we got was very nice and comfortable. Patti was very kind and helpful too. We will definitely be back!
May 07, 2025
May 03, 2025
Wow, what a great place to stay with friendly hosts. We have been traveling for about 2 months the Shingletown KOA was the best place so far this trip. I can't tell you how nice it is to arrive at a clean camp. All the restrooms, showers, and common areas were very well maintained. And the host were very accommodating and helpful. Thanks!
May 01, 2025
Apr 29, 2025
This is one of the nicest KOAs we have stayed at. There were a lot of activities for kids (games nice playground, little trails to walk) and the facilities, sites and cabins are very clean and taken care of. The staff in the office were all very nice and friendly and they had complimentary coffee (espresso maker!) cocoa and cider which was lovely!
Apr 29, 2025
Even though it was cold and rainy, we had an awesome time at the KOA! Me and our family of ten enjoyed the fire pits, cozy warm cabins and cooking in the well equipped kitchen. The staff was incredible! Special shoutout to Tim and Brian. So nice!!
Apr 29, 2025
Excellent place!! Nice Cabin!!
Apr 28, 2025
We loved this place! So much fun amenities and the grounds were very clean and well kept up. Cabins were cozy and had everything we needed.
Apr 28, 2025
Friendly and knowledgable staff. We stayed in the Deluxe Lodge and it was perfect for our family of four.
Apr 22, 2025
The staff was lovely. They helped with every little thing we always choose KOA for when we go to stay. They were fire code compliant with cow fire, which we really appreciate and it was surrounded by beautiful natural landscape, very accessible and very clean. We went for our anniversary and we will go back multiple times.
Apr 18, 2025
It was great! The staff was very nice, friendly and helpful. Hod bless all of you!
Apr 14, 2025
We came into the park after hours on our first night to find out our cabin had been upgraded. It was a pleasant end to a full day of things not going to plan. Thank you again for doing that. Ken was very friendly and always greeted my kids with friendly upbeat demeanor. When we come that way we will always try to stay there! :)
Nov 15, 2024
Very nice property in a great location nearby Lassen National Park. Stayed in a deluxe camper cabin, and the accomodations were excellent. Great little dog park, and I also really enjoyed walking around the trails on the property. Very kind and helpful staff members.
Nov 02, 2024
Oct 29, 2024
As always had fun, nicely maintained...enjoyed the stay.
Oct 24, 2024
Mt. Lassen KOA is a terrific place for families and friends to connect. The staff is not only professional and helpful, they take the time to be friendly. When you’re at the Mt.Lassen KOA you are family.
Oct 21, 2024
So much fun love it here everytime we stay absolutely amazing
Oct 04, 2024
The park was clean and quiet. We stayed in a deluxe cabin. The pool was clean and refreshing. The park was in close proximity to Mt. Lassen park. We found some nice things at the gift shop too!
Oct 03, 2024
Always great, staff is on top of most everything. The KOA might consider animal proof waste disposal containers as every night the garbage was scattered around. A couple of times you could hear them foraging.
Oct 01, 2024
The cost of this campground seems to have increased dramatically over the past few years. Staff is friendly and helpful save for a minor billing issue that was resolved satisfactorily. A bit disappointed in the lack of cooking supplies in the cabin house.
Sep 30, 2024
Nos gusto. Mucho. Hay muchas comodidades que nos sorprendieron. Cómo las hamacas, la cabaña de indigenas.
Sep 26, 2024
Our cabin was clean and well appointed, the facilities on property were so nice, and Tanner at the front desk went above and beyond to ensure we had a freezer in our cabin for prescription medication we had with us that needed to remain frozen. Wonderful first experience at a KOA. We will definitely be back!
Sep 24, 2024
The campground and cabins are always clean and the staff are super friendly! Great place to stay! Close enough to drive to Hat Creek to go fishing, then return to a comfortable place to stay. We have been going there for many years and will continue to do so! We have a travel trailer and we don't always take it. We have tent camped and stayed in several of the many cabins they have to offer.
Sep 23, 2024
Stayed two nights in a cabin with my dad. Staff were very friendly and welcoming. Cabin was very clean as was the entire campgrounds. Highly appreciated our stay.
Sep 23, 2024
Very nice accommodations. Would stay again if in the area
Sep 12, 2024
Stayed in the 2-bedroom lodge cabin. It was perfect as our home base for exploring Lassen Park. We had everything we needed. The staff was very friendly and helpful. We would definitely stay here again if we were in the area.
Sep 09, 2024
Our group had a wonderful time. Great location with lots to do. Very helpful and friendly staff.
Sep 09, 2024
The Mt. Lassen KOA has friendly helpful staff, the campground is well maintained and clean. I loved the extra touches such as the twinkling lights in the tall trees at the front. I would stay here again.
Sep 04, 2024
Fantastic time with family and annual catch up with camping friends! Great activities for family including free pancake breakfast, bingo, giant bubble machine and ice cream social. Great wifi too. Facilities are well maintained and clean and staff is super friendly. Don't miss this KOA GEM!!! Close to Mt. Lassen and Burney Falls.
Aug 29, 2024
Excellent stay with wonderful customer service and hospitality. Everything was clean and the location is beautiful. One of the best we’ve visited! Special shout out to Tanner who was working on his birthday and took good care of us. Thank you!
Aug 13, 2024
Loved it. The staff was very friendly. Will definitely be back.
Aug 13, 2024
The Shingletown KOA is our kids' favorite place to stay. The staff are super friendly and helpful, the grounds are well-kept and cleaned, and the activities are so much fun. Our kids especially love the tree swings and the playground. We really enjoyed our stay and look forward to coming again next summer!
Aug 10, 2024
my family has a reunion every 2 years, staying at your KOA .Always enjoyable until booted out before fire approached. Staff was very kind and efficient during our evacuation. Helpful too in trying to find space for 40 family members. Thanks for the short stay.
Jul 29, 2024
My family plans a family reunion at the KOA, every 2 years, As always, the amenities are spot on, and the staff is very knoweledgeable, THIS year was especially terrific, as the staff came by while the family was making their annual communal dinner get together, and told us YOU MUST PREPARE TO EVACUATE DUE TO A FIRE COMING OUR WAY. The staff was very nice, insistent, bold, and got us moving quickl
Jul 26, 2024
Jul 25, 2024
Friendly, clean and close to Lassen Natl Park! A great stay!
Jul 25, 2024
Jul 23, 2024
We have been coming here for years. Great KOA! The only room for improvement I saw was the pool. It was very cloudy…couldn’t see the bottom.
Jul 22, 2024
We have been coming to this KOA for over 10 years. It is not what it used to be at all since the new owners took over. We were so happy to see Doug on Sunday but it is not what it used to be. Unfortunately, we will not be returning next year for our multi-family camping trip. Pool was green, no staff interaction, women's bathroom was always out of TP. It's the little things.
Jul 22, 2024
Pool was not maintained … gross green color. Staff did shut it down after 2 days to clean it. Park is starting to slide in rating as grounds are not as cared for as they were in the past. Staff just isn’t as welcoming as in the past.
Jul 20, 2024
It was very quiet and enjoyable!
Jul 20, 2024
We will be back for sure my family and I had a wonderful time, and the staff was absolutely amazing we can’t wait to get back there the grounds were absolutely beautiful and maintained beautiful and the pool area was nice and clean and your location is perfectly located and close to the Mt Lassen National park. And the rest rooms and shower areas were nice and clean. Road signs should be farther
Jul 19, 2024
The closeness to Lassen National Park is always a plus for our family. The KOA has friendly staff and guests. We always feel comfortable and safe. My husband couldn't make it so this was my first trip without him. Just me and the children, but because of the home feeling I get when coming to this KOA, I knew I would be fine. Thank you for a great trip!
Jun 12, 2025
Rooms = Tent Campsites. Just finished our yearly extended Family Summer Camping trip at Shingletown KOA. Grounds are VERY CLEAN and well kept. Only gave 3 stars due to the MASSIVE amount of ants, mosquitos and other assorted bugs we had to deal with. I Know, I Know -- if you camp, you deal with bugs. But it was a LOT. Several.of us even got bit by bugs in the pool. That, with the heat, made for a less than stellar situation. Patti and all of the Shingletown Staff were INCREDIBLY Friendly and Responsive, had to take a star tho for the short hours the store was open. We frequent MANY different KOA locations -- Shingletowns store hours were the shortest we've experienced. Locatiion is within 10miles to Lassen Volcanic Nat'l Parks gate, and about an hour from Burney Falls -- a beautiful, relaxing drive.
- K Murphy on Google
May 28, 2025
Great spot. Clean spot. Close to Lassen entrance. Fun activities planned during Memorial Day weekend. Very nice and helpful staff.
- Candace Whites on Google
May 27, 2025
We loved our stay! We stayed here for 5 days. The pool wasn't open but the weather wasn't warm enough most of our stay anyway. The grounds were super clean and super well maintained. There was a ton of outdoor games and a fun park for the kids. A huge shout out to Patti in the office! She was always so warm and welcoming. She went over and beyond to have the best customer service. She was great! We will be back!
- Momma Cass on Google