Our #1 priority is to provide the best camping experience possible. Our camping guests are treated like friends and familyJoe and Diane Long purchased the Lena KOA campground in 2006. Prior to owning the campground, Joe was an administrator for a suburban park and recreation district and Diane was a practice manager for a very large software company. When they were searching for a campground to purchase, they were thrilled when the Lena KOA became available. The campground had long been a family favorite and was the "Perfect Fit".
Joe and Diane take pride in the campground cleanliness, the family-oriented nature of their KOA, and in providing campers with the best camping experience possible. "This is the kind of campground we want our campers to feel is worth making it back to again and again" said Joe. The returning campers attest to their excellent customer service. The Long family treats campers as they would like to be treated, like they are guests in our home.
In their spare time, Joe enjoys music and sports, while Diane dabbles into sewing, quilting and embroidery work. Their daughters Allie and Kaley enjoy the campground atmosphere and its recreational activities. They believe that the Lena KOA is a great place for kids to make friends.
Since Joe and Diane purchased the campground, they have consistently been in the Top 10 KOA Kampgrounds based on Camper Net Promoter Scores. In 2009, they were awarded KOA's "Rising Star" award and had the highest camper satisfaction score of any KOA.