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RV Reviews

Apr 29, 2024
The campground is clean and well maintained. It is well lighted and feels safe. It backs right up to the Portneuf River, lending that flowing water feel/sound. The staff are friendly and knowledgeable. It is at the end of Main Street, providing immediate walking access to dining, shopping and hot pools.
Apr 28, 2024
I thought it was rather expensive (we were in the cheapest site @ $73), given the campground was under construction, it was mid week in the off season, and the campground was virtually vacant. Great location
Apr 28, 2024
Passing thru, easy in and out
Apr 27, 2024
With the sewer hole elevated up on the grass area, using a sloping kit was impossible. This resulted in the sewer hose not emptying completely. Not a big deal but not ideal either. After completion of the improvements in process the park will be beautiful.
Apr 27, 2024
Spot was way too small for comfort. I almost had to back the trailer into the river to make it fit. The RV park was under major construction. They removed many old and beautiful trees to make way for a boat load of patio sites so I they can charge more. Piles of gravel in the way making it hard to back into the spot. The only upside; it was off season and not crowded. This KOA is greedy.
Apr 26, 2024
Evan at the front desk was super helpful! He got me checked in quick and knowledgeably answered all questions I had over my stay.
Apr 24, 2024
We arrived very late and had received a call prior with instructions for our late arrival. Very helpful staff and the transformations that are underway at the park are awesome. We’ve stayed here a couple times a year for many years. This redo will be a great addition to a beautiful Park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and for being so understanding during the construction of our improvements. We are looking forward to a beautiful season.
Apr 12, 2024
Apr 11, 2024
One of the nicest KOA’s we have stayed at.
Apr 07, 2024
Truly enjoyed
Apr 04, 2024
Very nice clean the best one I’ve ever been to

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating.
Apr 02, 2024
Nice as usual. The ongoing improvements (concrete slabs) nice augmentation to an already lovely venue. Note: please do put some kind of stop at the end of your riverside concrete slabs: it would be TOO easy for an RV to back too far and tumble into the river!
Apr 02, 2024
Mar 25, 2024
I feel three stars as appropriate. The grounds were muddy it was under construction. The ladies in the office were really nice and accommodating. There was many additional charges. When I did the reservation online I put two adults one child nine years old and upon arrival I paid the remaining balance and realized that they added an extra charge for my child that was not in the original quote.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the confusion with your online booking experience. Sometimes when bookings are completed online, the additional fees don't get properly applied and are corrected at check in. Please check your initial confirmation and let us know if you see any discrepancies.
Mar 23, 2024
Absolutely beautiful setting along the river with a patio set up and a fire pit to boot. Remarkably clean and fresh. We enjoyed our stay immensely! A real hidden gem! We'll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Welcome back.
Mar 22, 2024
The bathrooms are super clean and updated. The staff is super nice and helpful. It is near the hot springs pool across the street which makes it uber convenient. The only gripe I have is that the train across the highway that comes by during the night. It woke me up whenever it came through town.
Mar 21, 2024
We have been staying twice a year for past 5 years. We really enjoy the facility but the prices have raised this year to the poin that it will probably be our last.
Mar 17, 2024
Great!
Mar 15, 2024
It was still winter so all we had was electricity. But that was fine, the facilities there are nice and clean. Close proximity to all the Hot Pools within walking distance.
Mar 13, 2024
Feb 20, 2024
Great place in town and back-in sites right on the river! Very clean bathrooms and new concrete rv pads.
Feb 19, 2024
Feb 19, 2024
Very clean, friendly hosts, had an amazing time! Thank you
Feb 19, 2024
The ladies at the front desk were very helpful and because it is in the middle of the winter expectations need to be adjusted accordingly. My only complaint is that this is the FIRST KOA to charge for dogs. To me that is nothing more than a money grab as I get the why motels and hotels charge more but a KOA come-on. Sorry but this policy has lost us as a future customer.
Feb 16, 2024
We screwed up our reservation and made it for a different day. Our mistake. When we arrived they fixed it without an extra charge. Thank you for the great service.
Feb 12, 2024
Fabulous RV Park and exceptionally clean bathrooms. Conveniently located near hot pools and restaurants and shopping. Can't wait to go back!
Feb 03, 2024
First time at this great location and facility. Lots of space and right next to the river. You can even have a wood burning fire in the nice supplied fire pits - unlike at the Palm Springs/Joshua Tree where wood fires are PROHIBITED! Great town with some nice restaurants and hot springs. The only downside is the noise from the adjacent HWY 30 and train tracks, but still worth the stay.
Dec 18, 2023
Very nice and clean facility with great location.
Nov 07, 2023
I stayed in a Comfort Cabin for two nights and a RV site for one night; both are great! The cabins are cozy and warm, very relaxing. The RV site was next to the river and very peaceful in a whole other way. I have stayed at this KOA three times this year! I return again and again. Thank you!
Nov 06, 2023
Well being the last trip for the year and the KOA being the only one open I had to try it, let me tell you I have 0 regrets and have found our new favorite camp ground. definitely planning more trips at this location. Well worth every penny.
Nov 05, 2023
Great location and very nice staff.
Nov 04, 2023
Looks great
Oct 29, 2023
Nice and quiet
Oct 27, 2023
Oct 26, 2023
We had a wonderful stay with a great site right alongside the Portneuf River. Caitlyn in the Office provided outstanding support, even before we arrived, and throughout our stay. We highly recommend the West Campground in Lava Hot Springs. Great location right in town.
Oct 24, 2023
Excellent accommodations Helpful and pleasant staff Clean
Oct 23, 2023
Almost perfect aside from the lack of a curtain in the shower. That would have kept my shoes dry.
Oct 23, 2023
Oct 23, 2023
We have stayed here twice and we enjoyed it both times.
Oct 23, 2023
We came out for the weekend in our new trailer just to rest things out. It was a great time. Very helpful office staff and everything was clean and well taken care of.
Oct 19, 2023
This site fails to manage guests with pets. Our small dog, on a leash, was attacked by another, very aggressive small dog, that was loose at a neighbors camp site. While trying to keep the other dog away I was bitten on my hand. In a properly managed site, that would never happen.

CAMPGROUND RESPONSE / COMMENTS:

All dogs are required to be on leashes. Situations like this are not tolerated. We are looking into this and will be following up on the incident. Please file a report with the office.
Oct 15, 2023
Great place! So close to be able to walk into your quaint little town and walk around. Very clean camp sites. Staff was very friendly!! We hope to come and stay again!
Oct 13, 2023
Pull through for larger units quite good. Service was very good. Washrooms clean. Within walking distance of state mineral pools. We would stay again.
Oct 11, 2023
Overall very good with a great location where you can walk right into town and access restaurants, shops, grocery store and even an auto repair shop. Only reason for 4 stars is the tight space with our slide barely clearing the pedestal.
Oct 10, 2023
Perfect for a one nignt stays. Gorgeous campground, nice showers. Lovely little town, and such cool hotsprings.
Oct 09, 2023
E come every year, at least once!! It is my family's favorite KOA!
Oct 04, 2023
I would have rated a 5 but the WIFI was down the whole time there. This is a beautiful campground and a great staff. The showers and restrooms are some of the best around. Even with the WIFI issue I will stay again.
Oct 03, 2023
Relaxing.
Oct 02, 2023
Clean and organized Koa. Staff is friendly and helpful! Little store has everything you need and the grocery store next door makes it a great location. Enjoyed spot #70 with the patio and firebowl. The bathrooms were clean. We paid for premium WiFi, but it never seemed to work for us so that was a bummer, but not a biggie! The trains all night long makes for a very noisy night and the rooftop eek!
Oct 02, 2023
It was a very nice spot by the river only problem was the train went by about 3:00am blowing its horn not only then but again about 6:00am.
May 01, 2024
Great place to stay if you are visiting the hot springs. Pools and Waterpark just across the street. Easy walking to any of the great shops in town. Back-in sites along the river are great. Owners take pride in the campsites and property. Clean showers and laundry. Beautiful cabins!
- Chris Jewell on Google
Apr 30, 2024
What a great spot for an RV! Right at the end of Main St, there's walking access to dining, shopping and hot springs pools. The park is clean, quiet and right next to the Portneuf River.
- Ray Mathews on Google
Feb 21, 2024
They have new RV pads just off the river, clean bathrooms and sits in the middle of town.
- Bill Courchen on Google