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Oct 31, 2023
Campground was nice. Men's bathroom nicely updated. Women's bathroom was inaccessible, doorlock was broken. We tried to open it several times during the night. Women had to use the men's so the men's was really co-ed. My wife did not feel comfortable taking a shower in the men's bathroom. We did not get what we had paid for this time.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that this happened, you were given a number to call if there was any problem.
Oct 30, 2023
NO HOT WATER! maybe it was the last week of the season, but c'mon!!! wait til the guests leave! I wanted to complain but the office opened quite late (9:30am - at a campground? Aren't most people up early at a campground?)

CAMPGROUND RESPONSE / COMMENTS:

Sorry, we have instant hot water heaters, you didn't wait a minute for the hot water. You were also given a number to call or text on your map if there is any problem. The staff was cleaning the restrooms at 9am-9:30am
Oct 27, 2023
Oct 25, 2023
Oct 23, 2023
Oct 14, 2023
Was a great time!
Oct 01, 2023
Took a few girls to stay in a cabin for a birthday party. Host/hostess were delightful. Campground was clean and updated. The amenities and activities were wonderful. We had a great time!!
Sep 19, 2023
Very clean and the folks are very personable.
Sep 18, 2023
Everyone had a great time. Staff were very friendly and helpful. Jennie was lady in check in store. Cabin was clean and nice .
Aug 30, 2023
Aug 24, 2023
I knew I was going to have a long day driving with my 3 young daughters so i rented one of the 2 cabins on the property instead of tenting it. I called before the office closed was told everything was all set, AC was on and key was in the cabin. Couldn't find the key and the lights didn't work properly (electric issue, unsafe). Office was aware of the light issue and still had the key. Frustrating

CAMPGROUND RESPONSE / COMMENTS:

Jesse, we're sorry you are not pleased with your stay. The Key was on the desk in the cabin, the key in the store is the spare key and the light bulb needed to be replaced. We left you with phone numbers to call if there was a problem.
Aug 15, 2023
Aug 13, 2023
I received a wonderful welcome at check-in, my cabin was clean and the half bath was a nice perk. I would definitely stay here again.
Aug 02, 2023
Jul 25, 2023
Great little cabin, lots of fun activities, very friendly and helpful camp workers. The only suggestion is the air conditioner in cabin #3 could use a good cleaning and filter change.
Jul 24, 2023
We really enjoyed our stay here and will definitely be back! Everyone was so friendly and nice. There is so much to do for kids! My kids had a great time. The pool area, bathrooms, showers, and laundry facilities were very clean!
Jul 10, 2023
Had a great time. I have a three year old and there were lots for him to do and it's all in walking distance. I stayed in one of the cabins and it was super nice, clean and cozy. The cabin has a fridge and microwave. Highly recommend staying at KOA. They have a little store and they bring the firewood to you. Definitely will stay here again.
Jul 09, 2023
We didn’t end up staying because there were termites crawling all over the beds. We had to find lodging elsewhere. The rest of the grounds were beautiful and well kept though!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear that you were not happy with your stay. A few ants had come in under the door and you were fully refunded.
Jul 07, 2023
The cabin was great. Area rugs would be a great addition for the hardwood floors and pets! A coffee maker would be nice too!
Jun 26, 2023
We reserved a campsite and a cabin for 2 nts. Negative-The cabin was filled w/ spiders, a bad odor and the mattress pads were badly stained. We talked to the owner, Mark. He was rude-very standoffish, never apologized or offered any compensation. Staff acknowledged cabins were bad and actually would be torn down soon and rebuilt. Positive-park offers many activities. We would not return d/t mgmnt.
Jun 16, 2023
Had a great stay. The restrooms and showers were clean and well kept. We only stayed one night but saw there are many activities for the entire family.
May 15, 2023
We stayed in half bath cabin! Loved it the workers that where next door where absolutely amazing good times. There is only one thing I feel should be done there and that is the ramp going into the cabin are severely slip when raining I think those black tired strips should go on each bored 4 us stayed in that cabin and we each almost fell down to rain.just a suggestion. I still rank it 10

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We were happy you came and stayed with us a second time. Thank you for letting us know about the ramp we will address the issue. We look forward to seeing your smiling faces again!
May 14, 2023
Apr 24, 2023
Great staff as soon as you walk in office friendly willing to help pleasant. Cabin was excellent well insulated cause we sure picked a cold weekend. We didn't do much because of the cold. But it was a relaxing get away. All ready booked another weekend

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! Yes it was very cold early in our season here at Galesburg East KOA during your stay, but we are happy you are coming back! Looking forward to much warmer weather!
Oct 24, 2022
Friendly staff, clean cabin.
Oct 24, 2022
Our cabin was great. Bed very comfortable, appreciated the mini-fridge and microwave. Campground bathrooms were amazingly upscale and extra clean, although showers were disappointing - very restricted flow, brief bit of hot (actually, warm) water, and then it got cool again very soon, while still rinsing off. The hosts were super, friendly, very accommodating with late check-in. Would come again.
Sep 21, 2022
We had a great time. The staff was so friendly and the kampgroud was well located to everything we wanted to do.If we ever get back to galesburg, we will definitely stay here again!
Sep 13, 2022
This was my first experience staying in a cabin at a KOA and I highly enjoyed it. This KOA campus was beautiful. The natural walk was an unexpected gem! So peaceful and well maintained. A+ rating to this KOA!
Aug 27, 2022
Jul 21, 2022
The staff couldn’t be nicer or more helpful. The campground is very clean, and the grandkids had a great time. I would like to see longer store hours. 8-8 would be better than 10-6. The door on the cabin would be better with an actual door knob. Opening the door each time by pulling on a rope from the outside and pushing up a wooden board on the inside is just too difficult.
Jul 06, 2022
Clean facilities and friendly staff. Well done!
Apr 05, 2024
Stayed at this campground on our trip to Florida with a stop at Red Hills SP for the 2024 Eclipse. Campground was purchased recently by a couple who have lots of campground experience. They are putting in a ton of updates. New electrical, new patios. Nice. Bathrooms remodeled. Beautiful showers. Tile is gorgeous! Very nice laundry room. Lots of stuff for the kids. Launch pad, bounce house. Sand pile. Mini golf. Too early for the pool, but the winter cover looked top notch. Camp store is small bit well stocked with food items and a variety of maintenance parts. Overall a great stop. Highly recommended.
- rick johnson on Google
Mar 30, 2024
Folks here are so pleasant and helpful! Completely remodeling park and have been taking guest even this winter when travelers couldn't find a spot! Nice pull thru spot with shade. Good wifi too. Second time here. Can't wait to see all the improvements. Thanks again for your park!
- John Jorgensen on Google
Mar 21, 2024
Amazing place to stay, Mark roll the red carpet for us .We're from California, and it's very nice to know that no matter where we are in the USA, people will treat you with a lot of respect. Thank you, Mark and all your staff.
- b b on Google