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RV Reviews

Jul 15, 2023
Nice place, friendly staff.
Jul 15, 2023
Jul 14, 2023
Jul 14, 2023
I was there to visit Carlsbad Caverns, which are about 30 minutes away. This is a nice facility with a pool, game room, store etc.The bathroom and showers were clean, and full hookups in the RV sites. Gas and charcoal grills throughout the park.
Jul 14, 2023
I tried calling the after hours number due to the fact we were out of propane for our grill, which we were using to cook our dinner. We went over to another site because we never got a call back and took to get from an open site. Just really as a sidenote, we went over to play basketball or do some sports with the kids and all the balls were flat. The outside games and cold pool was great!
Jul 14, 2023
Great plenty of sites to see
Jul 13, 2023
We have traveled from Indiana to Arizona and then New Mexico. Staying at KOA the until time 6 total. This was the 1st time we encountered so much negativity. Very unwelcoming multiple signs stating what not to do as well as one in the door stating. We were charged for a patio site(that I called and requested if available) and we didn’t have a grill. I was then told it was actually a workers site
Jul 12, 2023
Staff needs a class on hospitality. I don't know if your entire staff realizes they are in a customer service industry. If they don't want to work here or in this industry and chose to have a giant chip on their shoulder they can chose to have employment elsewhere instead of taking it out on guests.The only person deserving of 5 stars is the one on the front end.
Jul 11, 2023
Well run facility, attention to detail, store set up with fun for kids in mind. Can't wait to go back!
Jul 11, 2023
Felt safe there; campground was great for families. Bathroom counters in main office bathrooms were difficult to use because no counter space to set items down; auto water faucets were hard to use; only stayed for a night. Hot water took a while to get going but was hot out so NBD. Sort of expensive compared to something like the Santa Fe KOA which had much nicer restrooms and grounds.
Jul 10, 2023
Hot and dusty. Need to put trash dumps in campground
Jul 10, 2023
Jul 10, 2023
Hot but quiet. They do need to do some maintance on place. Like clean water features including coy pond. The place needs some sprucing up.
Jul 10, 2023
Nice location in the desert only downside was a number of laundry machines were out of order.
Jul 10, 2023
Jul 10, 2023
Jul 09, 2023
Jul 07, 2023
The bathrooms were a bit rustic. Two of the three sinks did not work and a pile of garbage near the building presented a terrible odor and many flies. But the grounds were nice and spacious and the dog park was really nice.
Jul 07, 2023
Quite friendly and clean
Jul 06, 2023
Nice park overall. They’re doing their best at running a park in the desert. My problem is calling this a “Holiday” when all the sites are dusty gravel and the water supply is not drinkable. Bring your own drinking water to this park. It is the desert, so I ran my AC and the power pole breaker tripped on me once. The staff is great.
Jul 04, 2023
Wonderful camp ground! Clean and Cozy!
Jul 04, 2023
Very close to Roswell and Carlsbad Caverns. Fun activities for the children and clean restrooms/showers.
Jul 03, 2023
Problem with their water system lead to highly chlorinated water. Every time we used the sink or shower it smelled like a swimming pool in the RV, even with using our water filter. Also a general lack of KOA staff presence within the park. Most sites were empty yet most RVs were very far from the pool and amenities. The grill at the buddy site was great and convenient and we enjoyed the game room.
Jul 02, 2023
I paid for a late check out and had 2 phone calls to make sure I was checking out at 2pm. They said someone was waiting on my spot, which did not make sense because the park was 90% empty.
Jul 02, 2023
Jun 30, 2023
Jun 30, 2023
Everything was great. Kids enjoyed the pool and game room.
Jun 30, 2023
Jun 29, 2023
Nice camp ground, pool was in good shape, water was cool, very refreshing
Jun 29, 2023
Jun 27, 2023
We needed after-hours assistance with the AC unit on our RV. The gentleman on staff that night went out of his way to bring us a ladder, so that we could address the issue. He was very friendly and easy going. Additionally, we arrived after hours for check-in. The process was explained ahead of time clearly, making the check-in smooth and error-proof. Thank you!
Jun 27, 2023
Jun 27, 2023
Water off almost every day. Grounds are falling apart. Some of the workers are not friendly.
Jun 27, 2023
Distance from Carlsbad Caverns was not far nor was going into Carlsbad for RVing needs. VERY sad that the pool was not available in the 111 degree heat. Although we didn't use the Cafe it was nice to know it was available in case I did not want to cook during the hot weather.
Jun 27, 2023
Pool closed for inspection was only disappointment.��
Jun 26, 2023
Things were out of order, the machine to pay wasn't working, and the staff wasn't the friendliest. We had a good time.
Jun 26, 2023
Jun 25, 2023
One night with no problems. Receptionist was friendly and knew her job
Jun 24, 2023
We have stayed here before, and this time was a let down compared to previous stays. There were many broken or malfunctioning fixtures in the facilities, empty toilet paper rolls that went unfilled our whole stay, and the kids were very disappointed in the pool being closed the whole time. The pedal cart rental was about 3 times more expensive than at another KOA. The rec room was very good and
Jun 23, 2023
We chose this park on route because of the pool, but was not told it was closed until we arrived. Very disappointing to kids. Closed and non-functional amenities seems to be a trend with some shady KOAs, but their rates don't change. And the water shut off. Highly not reccomending this KOA.
Jun 22, 2023
The campground was clean, however we booked here because it claims there is a swimming pool. However after arriving we were notified the pool has been closed for some time and they have no idea when it will be opened. It would be appreciated if a major amenity in the summer time is out of service that guest were notified.
Jun 22, 2023
Great employees, nice and clean
Jun 22, 2023
Great facilities wonderful staff
Jun 22, 2023
The park is a distance from town, caverns etc.. We visited Carlsbad KOA last year and stopped again this year and the swimming pool always seems to be closed in the month of June when it’s very hot out and a dip in the pool would be nice. The RV park is out in the open with very few trees. Some spots do have small trees but we were not fortunate to get one of those spots. Staff was nice!
Jun 22, 2023
Front desk staff very friendly and helpful. Overall campground was good. Campsites are spacious, bathrooms could use a little TLC, plenty of amenities. Having 2 large pet areas was great. Just wished that while we were using the entertainment room one day that staff would have obstained from smoking in one of the back rooms. We ended up leaving the area due to heavy cigarette smell.
Jun 21, 2023
Large flat sites. Nice employees and laundry. Good location if you're going to Carlsbad Caverns NP. Was disappointed that the pool wasn't open.
Jun 21, 2023
Lot of goathead stickers water went out the young man was trying to get it going he had no instructions on what to do so I went and got it going told the people to get a pump company to check out the control panel the lady in the office said it the well worked all night so they were happy
Jun 21, 2023
Jun 21, 2023
Loved the dog park and the swing.
Jun 20, 2023
Good facilities but didn’t like the stadium sink in the bathroom. Not enough water and often wouldn’t even run. Showers were great and the park is quiet and clean
Apr 17, 2024
Great RV spots. Very spacious! Well kept, very clean. About 45 mins from Carlsbad Caverns. They do make pizzas on site, but the nearest restaurant or store is about 30mins. Still really great KOA
- lizzie Hembree on Google
Apr 14, 2024
Very nice large campground very small pool
- G G on Google
Apr 09, 2024
Showers were wonderful, staff was friendly. Liked the activity room and games. Price was reasonable. If anything was not right, I would say that shower curtains need cleaned routinely, they had mildew on the bottom
- Carol Walker on Google