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RV Reviews

Sep 11, 2025
The only reason for not giving a higher rating was we battled awful water pressure. Our water would just shut off mid shower. When we checked out I told them about the problem and they said they knew and they were waiting on a part, but did not warn us about it at all when we checked in. We thought it was our water filter and changed that, but had we been warned, it would have been helpful.
Sep 11, 2025
Good opportunity with our 2 great dane pups to train with people and other dogs around what is good or bad behavior. All went well!!
Sep 11, 2025
Quiet location, no road noise.
Sep 09, 2025
Nice big park plenty of room for big rigs we'll maintained my only complaint is the water would be strong then just stop with no explanation
Sep 08, 2025
Everything was just fine. The park could use a good trim to get the weeds cleaned up around the cabins. Otherwise we always enjoy our stay. Better office hours are nice for late arrivals! Can’t wait to use the dinner menu next Timor, seems very helpful!
Sep 05, 2025
The campground overall is average. The pool was cloudy so we did not use for health concerns. We had multiple issues with the water going out. When this was reported to the office, the reply was "our water pump is slowly dying, we have to wait for city approval to fix, sorry, have a nice day." Another employee reported this issue has been ongoing for several months. Very disappointing stay.
Sep 04, 2025
Its a bit further out of town but nicely laid out. Sites are nicely spaced....strange no picnic tables but we had a deluxe site so no worries. Main issues were weak wifi, grill didnt work, and water went off 1-3 times per day but all this at premium prices
Sep 04, 2025
Unfortunately, many of the amenities we paid for were severely lacking or non existent altogether. The website stated there was a restaurant on site open until 9pm, we were informed that it closed at 7:00 p.m. and only open one day of our stay. The wifi did not work our entire stay. The water pressure would cut out on you completely mid shower. There was also a strong sewer smell throughout.
Sep 04, 2025
The staff was very nice went above and beyond for us I had bbq one day during our stay and gave them a plate to show how we love the place and warm gratitude. Definitely will be returning back and invite more friends also as we love camping and traveling. Thanks again
Sep 04, 2025
Staff was very friendly and attentive. The camp grounds are kept clean. The pool could use some attention but it was great for what it was (escape from desert heat). We loved this place and will be back!
Sep 02, 2025
Sep 02, 2025
Not up to KOA standards. Dirty bathrooms with repeated soiled toilets, litter round the nasty garbage dumpsters and potholes in the road at the entrance. Very disappointed as one expects a certain standard at KOA. To claim number one KOA facility in New Mexico is patently false.....
Sep 02, 2025
Aug 30, 2025
Easy to find. Everything clean showers bathrooms campground.
Aug 29, 2025
Friendly staff, large roomy sites, refreshing pool! Only issues we had were, ..no cable at ( was it just our site? Don't know) our site. The water had a bad taste so chose bottled water for our stay. Will stay here again even if all stayed the same.
Aug 27, 2025
No water - we left and found another campground
Aug 25, 2025
Very quiet, very well laid out campsite. We will recommend.
Aug 25, 2025
It was wonderful there. Adequate, clean, and maintained facilities. A bit remote from the city of Carlsbad but more private than in city.
Aug 24, 2025
very nice and clean park
Aug 23, 2025
Please see email sent 8/22 regarding my stay.
Aug 17, 2025
Aug 17, 2025
All the people that work there are so nice…….exceptional nice! That’s great for an entire team in the service industry to be exceptional nice. The dog park could use some TLC, but the office, laundry and bathrooms are very clean. Thank you!
Aug 17, 2025
Need to fix water pressure problem and internet and cable tv for the price being charged
Aug 17, 2025
Aug 16, 2025
No Internet as promised
Aug 14, 2025
Disappointed after years of staying there the deluxe site had dog poop awaiting us. The weeds had grown in the bricking. It was as if it hadn’t been cleaned in ages. We still will stay but not at the patio site as it is not as nice as the regular site. The staff at the desk is vey kind and professional. She had been there for a while and is quite helpful.
Aug 13, 2025
Staff is very friendly campground is clean and quiet
Aug 12, 2025
Aug 12, 2025
Friendly staff and clean accommodations. The pool was a nice retreat in the heat.
Aug 06, 2025
Aug 05, 2025
The staff at the campground was extremely friendly and helpful. The campground itself was clean and neat. They even have a little café there with limited menu which came in handy as we arrived pretty late and they actually delivered the food to our camper. The reason for the three stars is their water. It is horrible. It stained our toilet and smells like sewerage no warning of this is posted
Aug 04, 2025
The swimming pool was out of service and had been out of service for quite some time. I would not have booked the reservation had I known that in advance. When vital summer equipment is not working, this must be advertised on your website. It was so late in the day, and my husband and I were exhausted from our travels, that we didn't want to call around to find another campground with a pool.
Aug 04, 2025
Kampsite-Great! Loved the pad and covered area. But the staff were very poor communicators and lacked good critical thinking/resolution skills. Incredibly poor communication.
Aug 02, 2025
Super nice staff. The park is clean and the sites are level and spacious.
Aug 02, 2025
The staff never answers the phone. They don’t respond to texts. When you send an email for a special request, they don’t respond. They’re rude in the Camp store. There’s a lack of communication. I’ll never stay here again. I’ll find somewhere else.
Jul 29, 2025
Despite the good rating of this campground, our experience was quite the opposite. We've traveled cross country several times often staying in KOA's. Usually our experience is good, but not this time. Staff was not friendly or helpful. Temperatures exceeded 90 degrees and pool was closed. Bathrooms were dirty with no AC. Dog park was a disaster. Don't plan on coming back to this location.
Jul 28, 2025
The pool was, and has been closed for at least 2 months, yet they still advertise the pool as an amenity and price as if there is a pool. Not ok. Rec room was pretty good. This campground needs a lot of basic attention. The owners either don’t care or are not onsite enough to see this place is run down and not being cleaned. Would not stay here again.
Jul 28, 2025
The employees at KAO are very helpful and friendly! I want to specifically thank Zoe and Shelly for making my stay very comfortable! Thank you!
Jul 28, 2025
While the park and baths were very clean, I was disapointed that the pool wasn't open. I was unable to get the military discount on the first night because she couldn't redo the deposit. After watching the Flight of the bats, the park was very dark and we had to use a flashlight to find our spot. More lighting or reflective letters would be helpful in searching for the lots.
Jul 27, 2025
Bathroom was old and hot without working air conditioning or ventilation fan. It was feeling like being in the sauna while using the bathroom.
Jul 27, 2025
We enjoyed the campground BUT you probably should notify people that the pool was closed prior to check in. We made it work by driving into Carlsbad to the Waterpark but when traveling with kids, pools are very important. The park is very clean and has a nice playground for kids.
Jul 27, 2025
First I tried calling help line & no one work answer so called office & clerk was with a customer so she said to hold on. I held for 18 mins listening to her & customer talked ! So I walked over to office! She said she was with customer-I asked her about the cable - she said that’s how it was & suggested calling help line so she did & no answer -no help. Then shower was broken ! Over all bad vis
Jul 27, 2025
Nice big sites. Well organized. Great amenities. Don’t let the google satellite picture fool you. The trees are getting big. 5 stars!
Jul 26, 2025
First I will say the campground area was clean. However the women’s bathroom was terrible. There was a very large hole in the ceiling and it looks like it’s been there a while. There is a second bathhouse but it had no air conditioning so it was impossible to stay in. The pool also was closed. Doesn’t look like it will be open anytime soon.
Jul 25, 2025
Paid for a deluxe site. Patio needed a serious weeding. Cable was unwatchable, wifi was unusable, pool was closed. All were advertised as amenities when booked and just prior to arrival. Water pressure in showers was bad. Women’s shower had holes in ceiling.
Jul 25, 2025
There is no excuse for The pool out of operation for 3 months, no excuse for managing amendadirs promised when we booked. The rec room was very nice
Jul 25, 2025
Very pleasant experience.
Jul 25, 2025
Loved our stay at this KOA! The sites were flat, level, and super spacious — plenty of room to spread out. Being out in nature was the best part: clear night skies full of stars and a distant lightning storm made for an unforgettable experience. Peaceful, scenic, and beautifully maintained. We’ll definitely be back!
Jul 25, 2025
Very Nice Park! The Manager was very helpful and super nice. The store had all the items we needed and the Laundry mat worked well.
Jul 25, 2025
We made an overnight stop enroute to our home. This park was easy to find with large sites. Staff was very friendly and helpful. Well maintained grounds and connections.
May 25, 2026
First, the positives: to Kat in the office, thank you for the warm welcome and hospitality displayed during check in. You made the stay very nice. We appreciate you! The overall campground is pretty clean and has nice large open spots for an RV stay. The dog park was enclosed with a fence and the playground was fun for the kids. Overall a nice, quiet campground. Additionally, when I called to let them know we were coming in early we were allowed to park in the overflow area until our site opened up. On the cons, the drinking was disgusting. So, plan accordingly if you come out. The location is much further than expected from the Caverns(although I should have looked at this closer in my planning) about an hour away. The pool was not open and did not plan to open until after Memorial Day although it was already super hot out.
- Jessica Catchot on Google
May 24, 2026
Quiet, it is quiet at night and I like it. Standard rock pull through with 50amp, water & sewer. Shade tree at my site. Cable is available as is WiFi at no charge. Pool, kitchen and club house. I was greeted kindly with a smile and a good attitude. If we are back this way I'd definitely stay again.
- Michael J Swirbul on Google
May 20, 2026
Great service, friendly people and great amenities
- Lisa Harding on Google