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Sep 15, 2023
Sep 12, 2023
Worst KOA experience I have ever had and I have been staying in KOAs for nearly 50 years. The pool area was filthy with caked mud under the pool chairs and dead bugs floating in the pool. On a positive note, the cabins were clean and well maintained. Just a poor overall experience.
Sep 12, 2023
Very nice and clean with staff so welcoming on the phone esp Shaun.
Sep 05, 2023
Everything was perfect accept for the pool it was very cold water didn't seem like the pool thermostat was turned on
Sep 04, 2023
Sep 03, 2023
We stayed for 3 nights in Lobo cabin, The door squeaked very loudly, the AC and overhead fan were noisy as well. The large window did not open. There was no hot water in the main bathroom, the closest to our cabin. The swimming pool was closed part of the time. Overall the campground needs maintenance. The personnel working there were nice.
Aug 28, 2023
We really love it. But our cabin poni was full of spider webs, and also some little spiders. But over all, very nice.
Aug 14, 2023
Very clean campground. Ease of use especially in getting into our lodge after hours. I like that the game room is open 24 hours. The fenced in dog park is much too small is my only critique. It is remote being 26 miles north of Carlsbad so if you come in after hours you’ll be out of luck if you didn’t bring food/drinks cause there is nothing close by. 4.5 stars really. Will come again.
Aug 07, 2023
I do not recommend and will not return, huts with many cobwebs, very dirty bathrooms lack a lot of maintenance
Aug 02, 2023
Cabin needed repairs. Was not as clean as it should of been. Lots of spiders and webs. No bathroom curtain only rod. Staff not helpful. No soap for shower. Cabins definitely needed some maintenance we rented two of them. Both had issues. The shower was stained terribly and bed linen needed replaced worn out. Definitely needs upgrading . We paid alot for the quality we received.
Jul 29, 2023
We were assigned the Prickly Pear Cabin. It was not cool & there was no remote for the AC. Water was standing in the bathroom floor. Only 2 twin flat sheets, 1 pillow case, & 1 small blanket. No towels, wash cloths, or rugs. No dish cloths or towels for the kitchen. I called the after hours number, they moved us to the next cabin & brought the necessary linens All was fine after that.
Jul 17, 2023
No fridge in room. No security locks on bathroom. Very string sulphur smell due to location. I would have paid less and gotten a whole lot more for a hotel room in Carlsbad or Whites City.
Jul 17, 2023
Management was friendly and the grounds were clean. The cabin was not clean, the spider webs had not been removed in some time. The floors and bathroom was not cleaned well in a very long time especially the shower. The toilet was clean, the sink was clean but the floors had not been mopped, the shower had not been scrubbed and the shower curtain was pretty gross.
Jul 15, 2023
Not accommodating, asked to up date lodging but said there were none but the 2 days we were there the cabins we would have liked better were never occupied. Restrooms lacking in cleanliness, no paper towels for one day as well as, toilet paper not in handicap stall and certainly not very friendly.
Jul 11, 2023
This place was really run down and the cabin we stayed in was disgusting. There were cobwebs all over, dishes were not clean and even had insect poop in them. AC wasn’t working and other issues that the character limit won’t let me mention. I have pics too, that I will post in a google review. We paid $215 each night for a horrible experience. Stay away from this place!!
Jul 06, 2023
very friendly staff, clean cabins, lots to do!
Jul 04, 2023
Jun 28, 2023
Came in after a long travel day. Office closed however keys were ready for pick up. Stayed in camping cabin. Cabin didn’t seem as clean as other KOA’s we have stayed in. Many bugs which could have been due to climate and heat. Only stayed one night so it met our needs.
Jun 22, 2023
Jun 20, 2023
Handrail was too low for my handicapped wife. Pool was closed and there were so many flies. Cabin was nice and the employees were great.
Jun 19, 2023
We really enjoyed our stay.. cabin was roomy and clean. We had two xl kennels for our dogs and they fit perfectly and still had plenty of space in living and kitchen area.
Jun 18, 2023
Jun 14, 2023
Clean and quiet. I would definitely recommend.
Jun 10, 2023
The staff was very friendly and helpful. The grounds were kept up beautifully. We stayed in the cabin and had no complaints. Comfortable and cleaned.!
May 30, 2023
Stayed in the Kasa cabin, no bathroom. Make sure to remember to bring your own linens. Great facilities on site, bathrooms and showers, store. Cool 4 wheel pedal bikes to rent.
May 29, 2023
May 27, 2023
The cabin was cute and cozy, the atmosphere was great, beautiful sun rises and sun sets were an added bonus, we admired the upkeep of the park and watching the animals and birds. I would have liked to see brochures of Carlsbad Caverns and other places of interest in the office, we're tourists and not familiar with the area. The restaurant was closed, that was disappointing & the pool wasn't open.
Apr 17, 2023
We arrived on Thursday to our Cabin and my wife noticed that the shower was not draining properly. I let the office know and they moved us to am older cabin that had its own problems. Both A/C units were not working. I informed the office and all they could do was give us 30% off of cabin and move us back to the cabin with the drainage problem. We had no choice but to move back to the cabin.
Apr 15, 2023
It was a vacation with my granddaughter, and she so loved the little cabin thought that it was so cute. We sit outside and watch the beautiful stars the big dipper the little dipper made their appearance which made our evening an unforgettable one. it’s the little things in life just like the cabin.
Apr 02, 2023
great cabin.
Apr 01, 2023
There was games for kids and families to play which were open 24 hours. Indoor game room and patio games. Bathrooms and shower were clean. We stayed in a cabin.
Mar 31, 2023
The men’s amenities had pour water for washing hands. You had to push a button for getting ester , only the cold watr was not cold, en ther was no hot water. The amenities are far away from s cabin. I had to make a little hike in the night. The reception was not open until 10.00 am. So i couldn’t buy a bottle of water. The internet is verry pour! No internet in the cabin, only in main build
Mar 30, 2023
Cabin wasn't very clean, dishes were dirty and tv did not work. Overall stay was good.
Mar 29, 2023
Mar 27, 2023
It was so windy we switched from tent camping to a cabin. Thankfully that was easy. But the price for a cabin with no bathroom was ridiculous and the bathrooms were filthy the whole time we were there.
Mar 20, 2023
My cabin was very nice. It was clean, quiet and comfortable. My picnic table was painted the day of my arrival and I was not told so it was a surprise that I couldn't use it. The bathrooms were also never cleaned the whole 3 days I was there.
Mar 20, 2023
I had a great time getting together with family in the large cabin. We had plenty of space for cooking and games. The cabin came with great amenities like linens, dishes, and cookware, so it made things a lot easier for us.
Mar 19, 2023
Nice people. Fun for kids. Bathrooms were very dirty.
Mar 17, 2023
Very good stay. Only improvement I see is instructions on how to operate the split ac/heat unit.
Mar 16, 2023
We had a great time! The staff was great!!
Mar 16, 2023
Staff read friendly and helpful. The cabin was comfortable and we had so much fun!
Mar 16, 2023
Shelley and team were amazing! The camp was clean and well situated for all we wanted to do. The shower house is the best I’ve experienced. Thank you!
Feb 02, 2023
Feb 01, 2023
Nice clean cabin. Friendly helpful staff.
Jan 12, 2023
Enjoyed our stay. Campground was clean and quiet and hosts very nice. Showers are great. Since we were staying in a cabin, we used the rec room often. It was nice. Only complaint was the bathroom sinks. Only one faucet worked and it was difficult to do simple things like wash face or brush teeth. (Reason for rating of 4 instead of 5.) Overall though the place is nice and we would come back.
Jan 09, 2023
Very clean and friendly staff. Has a small supper menu which is nice
Jan 07, 2023
The only thing was the mattress rolled to the middle. The food was great
Jan 07, 2023
Very nice KOA! We loved it! Everything is beautifully kept. Showers and bathroom are VERY NICE AND CLEAN! The beds in the cabin were SO comfy!! They offer food in the evenings which is fantastic because you are out away from town a bit. Would recommend for sure!!
Jan 04, 2023
Dec 13, 2022
This is a nice facility. What impressed me most is the pet policy. My Bogle was warmly welcomed! I would definitely stay here again.
Sep 16, 2023
We stayed here with our 5th wheel while visiting the Caverns and such. Anyway, the KOA here is “very nice for the area” and I mean that sincerely. It's not a $125/night luxury RV resort, but for the price and location, it's a very nice spot to stay. The spots are almost exclusively pull-thru which is convenient. Every spot has a little grassy area with a tree to the West (blocking some of the sun) and the pads are very level. Power is solid, water is good and drinkable and even sort of far away from the office, the Wi-Fi signal was pretty strong and we could stream without a lot of buffering. There's a road down to the lake that doubles as the “dog walk” - it's a great way to get them out for some exercise before your adventures. Everything is very clean - we didn't use the office-based facilities (pool, showers, etc) but they looked fine. Staff was very friendly and helpful. The downsides are you're staying ~15mi north of Carlsbad and it's another 1/2hr to the Caverns (but the upside is that it's quiet). They have a cockleburr problem that can make it tough on a dog's (or human's) paws…. Overall I would definitely stay here again over the other options in town and closer to the National Park.
- Chris Olsen on Google
Sep 05, 2023
We had an awesome time. The only complaint I have, people with dogs didn't pick up after their dogs in the dog park, plus a dog was roaming sind with no leash, and it attacked our dog that was tied down.
- Josephine Holland on Google
Sep 02, 2023
Really nice campground.... easy to get too...
- Michael G Clark on Google