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Campground Reviews

Nov 04, 2026
No upkeep at this KOA. Bathrooms are a mess. Fixtures broken, toilets/showers out of order, paper dispenser don't work. Trash left at our site. Very disappointed in this KOA. Not what we usually expect from a KOA. No excuse to have bathrooms out of order and not working. This should be a priority for maintenance and upkeep. Would not stay here again.
Nov 03, 2026
Need alittle tender loving care. Very roomy, being as far as u are from town (witch is not that bad) the store should stock a few mor basic everyday usage things.
Nov 03, 2026
sites are well spaced. site utilities all work. Shower house was adequate. No hot water in hand sink. one water handle fell off. That facility needs attention. Not what we expect of a KOA.
Nov 02, 2026
Water pressure in the showers was fairly low and shower head were in sub-par condition. The main mens room sinks are motion activated and practically unusable for rinsing razors or toothbrushes.
Nov 01, 2026
Oct 30, 2026
The grounds need work. Looks like no one mows. Our site was over grown and neglected. Usually at other KOA parks there are workers making the place look better, never saw anyone doing anything. The people in the office were helpful enough. Too many smokers sitting outside the door chit chatting. I don’t know how the sign out front can say “# 1 park in New Mexico”!
Oct 29, 2026
One night, but it was quiet and very pleasant. Really appreciated the dog park.
Oct 29, 2026
Nice park! Large spaces, well separated. Great staff, helpful and friendly!
Oct 28, 2026
Well… the grass looked like it hadn’t been cut in a month. The landscaping was overtaken by weeds. The bathroom was beyond gross! This place has so much potential but appears to be running itself into the ground. Invest in some self driving lawnmowers, get your grounds under control. And for goodness sakes clean the bathrooms. �Ͻ
Oct 27, 2026
Very clean bathrooms. I like the 24 Hour airconditioned recreational center. The tent campsites were very nice with table electric / water and an overhang for setting stuff out of rain or sunshine.
Oct 26, 2026
a little outdated but still quite nice, plenty of things for the kids, nice lake close by, plenty of other opportunities in the area for all the family. was a quiet and friendly place to stay and I am sure we will be returning soon.
Oct 26, 2026
Very clean enjoyed staying there
Oct 25, 2026
Like reviews from years ago, same issues. Stagnant water in pool, and water features. No internet, overgrown weeds, even in premium sites. Broken plumbing fixtures in bathrooms. Talking to full time residents, all of these issues have been present for the past year.
Oct 24, 2026
This place is great, clean well maintained. The people here are fantastic. BUT, no internet or cable as advertised.
Oct 24, 2026
We were the only tent campers at the campground. Facilities are good—rec room has games to keep kids/adults occupied. Bathrooms are a bit old but showers are hot. Camp store has a lot of stuff useful in a pinch. Check-in easy. Tow vehicles leaving campground early in the AM drive past the tent area so plan on getting woken between five and six. Speed limit followed 1/2 the time—so can bedus
Oct 24, 2026
Very friendly, easy checkin, big showers but need some maintenance, loved the giant checker game. Store has a variety of items.
Oct 24, 2026
We were at the park during the slow season so it was not too crowded. Our site was clean and had 50amp service. This was our first time at a KOA and look forward to checking more camp grounds out. Carlsbad Caverns was incredible but don’t drive through Carlsbad between 4-6. Soooooo much traffic and about 20 stop lights going through town.
Oct 24, 2026
Need additional cleaning in bathroom, especially in showers. No option for kitchen utensil cleaning. Staff was polite, yet over the phone it sounded like they were using a keyboard from prior century, so likely they are underfunded by ownership.
Oct 23, 2026
I don’t think the men’s showers and toilet area have ever been cleaned .Cant believe koa lets this campground operate! Shame on koa
Oct 23, 2026
Flat spacious sites. Very helpful staff.
Oct 22, 2026
Really nice staff. Only negative was WiFi was down due to upgrades.
Oct 21, 2026
Nice campground love the awning off the back of the main building, bathrooms were clean and nice size, staff friendly and helpful even saved me a big mistake going to Carlsbad caverns. Very nice campground had an enjoyable time.
Oct 20, 2026
Park needs a lot Capex - bathrooms falling into disrepair. Cabins were pretty dusty and full of cobwebs.
Oct 19, 2026
Needed maintenance, mowing and grounds keeping. Only one bathroom/shower open on the east side. Grass was 6+ inches high making good mosquito cover, needed weed eater. I understand they have had above average rain as of late but looked like they were a couple of weeks behind.
Oct 19, 2026
Oct 18, 2026
We moved from NY in July. We needed a long term stay until we found a house. Carlsbad KOA was very helpful and accommodating. It was such a blessing because the week before we moved, they told us they didn't have any long term spots, but they would put us on a wait list. We are so grateful that the staff made room for us. They are always very helpful at this KOA. We would recommend KOA Carlsbad.
Oct 18, 2026
The campsites are excellent, large and pill through. The facilities need some attention. My site C-13 had knee high grass which produced many mosquitoes. I informed the office on the Monday after my arrival, we stayed a week, it finally was mowed on Thursday afternoon. The sewer system did not work very well. When I emptied my grey tank it backed up the sewer on adjacent sites.
Oct 18, 2026
Stayed 5 days in 30' rv. Place needs some landscaping attention. Dead trees at entrance and office entry and through park. Restrooms are nice but need some thorough cleaning. Serious concerns cc: drinking and showering due to the area fracking for new oil wells. Use a good filter for drinking. Sites are nice size with plenty of space between rigs. Quiet and great sunsets. Friendly Would go back.
Oct 18, 2026
No internet. Insufficient bathrooms for the entire park. Shower head coming off the wall.
Oct 18, 2026
Oct 17, 2026
After several hours of a truck washing various RVs at the Carlsbad KOA, I asked the office if that was allowed within the campground. The truck was also making a loud pounding noise. The office worker Amanda called management and about twenty minutes later it stopped. I wish they had prevented the washing without one of us having to request it. I have never experienced that in a KOA.
Oct 17, 2026
We enjoyed our stay. I always an alternate plan for access to devices due no Wi-FI at Carlsbad KOA. This has become a routine for us. I think there only one time we had wi-fi at KOA.
Oct 17, 2026
The main drawback is no running water in the sink for the men’s bathroom
Oct 16, 2026
The sites are nicely spaced. The staff were very friendly and helpful. The campground is obviously older and in need of some updating. Bathrooms are old and grounds are clean but not mowed much.
Oct 16, 2026
Oct 16, 2026
Nice campground with fire pits and spacious lots.
Oct 15, 2026
Beautiful campground, friendly staff, great campsite, great location
Oct 15, 2026
The welcoming person, Kat, was delightful. Probably the friendliest and most delightful welcome person we've met this whole trip. The park itself needs some work. They did mow the grass area around our rig but the rest of it was unmowed and all of it was full of stickers and burrs. They had a speed limit, which we followed, but the help/workers did NOT! Lots of dust kicked up.
Oct 14, 2026
Very old run down camp. KOA corporate needs to remove the "voted #1 KOA in NM". That had to be years ago when it was the only in the area. I know its hard to maintain plumbing when the water is so hard but at least make an attempt. Staff is very friendly and helpful. But some need to at least show some enthusiasm about having a job. Too bad I can't attach photos. Only place with openings.
Oct 14, 2026
We loved the large spaces. The location was great making access to area attractions easy. The only suggestion is the highway entry from the south is dangerous. Could you use an exit lane.
Oct 14, 2026
Everyone was nice and helpful. Clean laundry and restrooms. Most campsites were mowed and spacious. Quiet and restful
Oct 14, 2026
Very roomy sites and as usual, a friendly staff greets you They had their Wi-Fi fiber cable in but not the Wi-Fi boosters, but strong Wi-Fi in their large 'recreation' room
Oct 14, 2026
Oct 14, 2026
The park is quiet. Our site was level, water pressure was fine. The park in general needs maintenance. Grass needs to be cut at many sites. Our site had long grass under the picnic table - simple things like that which a moment of someone's time could have made a different impression. Water spigot look corroded. It is a KOA Holiday, but really should be a Journey level.
Oct 14, 2026
Well maintained, great staff. Everything was very good.
Oct 14, 2026
Wifi was not available during our stay due to outside connections. Also, it was easy to get in and out of the park. It was clean and the staff were friendly.
Oct 14, 2026
Dirty!
Oct 14, 2026
Very quiet and convenient location.
Oct 14, 2026
Oct 13, 2026
Nice stay easy in and out
Oct 29, 2026
Bathrooms are not being maintained out of order. The shower curtains are missing and torn some sinks don't work. Not KOA Quality! Our campsite had trash left in it. This KOA is not worth the price.
- Shelley DeMeis on Google
Oct 02, 2026
Family of four staying while we visited Carlsbad Caverns. The campground was very clean, our site had nice amenities, and the staff were friendly and helpful with recommendations on where to eat and what to see nearby. Though the pool was closed, which was fine because we were not staying long enough to use it. Easy stay, felt safe, and we would come back.
- Nik on Google
Sep 30, 2026
Easy access from the highway but not a lot of highway noise. Wide, unobstructed, level sites but not much shade or wind block. Friendly staff and decent facilities.
- Angela BarronsMoriarty on Google