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Campground Reviews

Jun 13, 2025
Jun 12, 2025
The actual sites were fine and the utilities functional. However, the bathrooms at the main buildking didn't have hot water and the other bathrooms didn't have working AC (the fans did iittle to help). The pool was broke and it appeared to have been for some time; the koi pond looked no better than the pool and didn't see any Koi. Sprinklers were on 24/7 but many didn't rotate. Apathetic help.
Jun 12, 2025
I was disappointed that the pool was out of service and we were not notified prior to our arrival. It was over 100 degrees the day we arrived and were looking forward to cooling off in the pool. We also should have been notified of no hot water in the main bath houses prior to our arrival, the auxiliary bath houses had hot water but poor AC.
Jun 12, 2025
did not realize it was so far north of town and the national park
Jun 11, 2025
The staff was friendly however the campground was not kept well. The swimming pool was filthy with green water and algae. The pond was in worst shape. The grass could hardly be called grass either the amount of weeds . I’ve been to may KOA campgrounds and this one was far below the standard
Jun 10, 2025
Not sure how it claims to be #1 KOA in New Mexico. It was awful. The pool was not open. Looked like a swamp. Being that school is out and families are traveling, they should have been ready. Carlsbad is very hot in the summer and the pool would have been nice. Bathrooms were dirty. Our family will never stay here again. The only good thing about this KOA was that the staff was very friendly.
Jun 10, 2025
Was a super friendly place very helpfully!
Jun 09, 2025
This Kamp was not what you would expect for a "Holiday" location. Although the staff was extremely friendly and helpful, the property itself is BADLY in need of repairs and updates. We had planned to stay 2 nights, but the pool was not in service and the temps were over 100 degrees. The restrooms and showers were clean and functional, but had no functioning A/C. We left after one night.
Jun 09, 2025
4 days at this location in an RV. The campsites were fairly level and large, and the check-in was quick and easy. That is the good part. The weather was extremely hot and the pool was out of order, a large number of the showers had no hot water (there were only 3 shower stalls for the entire park), and we never saw anyone repairing the problems that seemed HUGE to me. A property in distress?
Jun 09, 2025
Site was very nice and clean but roads are very dusty. If a vehicle passes by driving about 6-7 mph you’ll get dust everywhere.
Jun 08, 2025
Our site was a pull through with plenty of room. We had a patio and a covered gazebo. Shower facilities could use some attention. No hot water in the main building for our entire stay. And in the F row bathrooms it was extremely hot and it looks like they needed to be cleaned more frequently than they were. Any supplies you need are about 20 mi away in either direction.
Jun 08, 2025
Very nice park. Sites are level and nice sizes. We did not get to use the pool due to mechanical and maintenance issues. Lots to do in the area. You can go north or south and find plenty of groceries or restaurants. My only negative is the dust from the gravel roads and sites. It would help immensely, if the campground would spray something on the gravel monthly to help reduce the dust.
Jun 08, 2025
Overall, not bad with level gravel pad. Water problems precluded use of one shower location and pool. Looks better than other campgrounds for visiting Carlsbad Caverns which are about 45 minutes away. Couldn’t pick up campground WiFi at my location. AT&T 1-2 bars.
Jun 08, 2025
Stayed for 4 nights. The staff at the desk said Internet access was OPEN. Never got on the Internet - 1 bar does not work. Very disappointing. Site details said "Pool Available". It was closed and GREEN in color. Very disappointed. Don't promote things that you don't deliver !
Jun 08, 2025
Jun 08, 2025
The KOA is a long way from Carlsbad. The pool was closed and green. The main showers had no hot water. The other showers were wet and too hot. Other than that it was a nice place. The staff was friendly and honest.
Jun 07, 2025
No hot water in main shower house. Small shower house had hot water and no AC. Like a steam bath. Pool closed. Needs lots of work
Jun 06, 2025
Jun 06, 2025
We enjoyed our stay and thought the location was close to the caverns. However we felt that the park was in minor disrepair. We were told at arrival that the pool pump was broken and awaiting a part, it looked like the pool had been like this for a long time. There was no hot water in the main building, the second location was fine but no exhaust or air bit a fan in the middle of the room.
Jun 06, 2025
Jun 06, 2025
The primary and largest shower facility was w/o hot water. We were not notified of this ahead of our stay. The first we knew about it was when we saw the sign posted on the bathroom door upon our arrival. The only bath house with hot water had much fewer facilities-3 for the entire park. They were gross, likely from overuse. The pool has obviously not functioned in some time.
Jun 05, 2025
Tent camped for one night during a road trip. Location was convenient for our route. Were really looking forward to swimming, but upon arrival found out the pool was closed for repair. The closer showers were also out of order. Tetherball was broken as well. Nowhere to refill water or wash dishes. Kids loved the giant chess set, gaga ball, basketball, and the Foosball table.
Jun 05, 2025
Arrived early, paid the fee, reserved three nights, pool was green and not open yet it’s in season, torn volleyball net, yet it was a priority to drag the roads creating mass amounts of dust while your guests are sitting outside trying to enjoy a beverage. Stayed 2 nights out of the three, enjoy the free money, will not be back. Not living up to your sign stating your # 1 best in NM
Jun 04, 2025
Park was clean and well-maintained. The pool was not operational, there was no hot water for the showers, front desk staff made me feel like I was bothering them when I went to check in. I was charged a $10 early arrival fee even though the park was essentially empty. My husband went to the office to question the charge, the same front desk person was rude to him and refused to even talk about it.
Jun 04, 2025
Great campground and experience. Staff were pleasant and helpful. FHU and spacious sites. Wide roads and easy to navigate. 20 minutes or so to Carlsbad and many eateries, 45 minutes to the caverns. Definitely will return.
Jun 04, 2025
We had a great time and I would’ve given a perfect rating. If the Pool had been functional, this is the second KOA we’ve been to where the pool wasn’t usable which is pretty hard on a couple seven-year-olds looking forward to the pool after a long day of travel. ����
Jun 04, 2025
The park is very spacious and clean, with friendly Staff who were super helpful. Overall, my family and I had a positive experience. Campers should be aware of the distances: the nearest town is 30 minutes away in either direction, Sitting Bull Falls is 45 minutes away, Carlsbad Caverns is 1 hour away, and Guadalupe Peak is approximately 1.5 hours away.
Jun 04, 2025
I give it a 2 because the staff was the only bright spot for the site. Everything on the site was broke. Pool, volleyball court, basketball court, wallyball, hot water in main area and the general shape was not very good. The staff was pleasant and helpful when I checked in but for what is being charged to the customer I’d expect a better camp ground.
Jun 03, 2025
The campground was nice, had shaded spots and lots of room. There was no hot water in the main building for showers, so there were only three showers for the entire campground. Not a huge deal, but an inconvenience. Otherwise, the laundry facilities were great, rec room had a ton of stuff to keep the whole family occupied, and the store was well stocked.
Jun 03, 2025
Jun 03, 2025
Very nice. Rachel was very helpful as we settled in. Great staff. The bathrooms were good also. Though I know some complained, I thought the bathrooms were efficient.
Jun 03, 2025
For an overnight site it was ok at best. There were only three showers for the whole park and they were poor. No air conditioning in 100* weather. No pool! And according to others who stayed the pool has been out of order for more than a year. Really nice reception people but they were deceptive about the pool. They said parts were in order. Too far from town to put up with deficits.
Jun 02, 2025
19 day southwest trip and the staff here was the best we have ever had.
Jun 02, 2025
We had hopes to be able to use the pool during our stay as the weather was extremely hot. The pool was not open and it was in terrible conditions (green)
Jun 01, 2025
Jun 01, 2025
Very disappointing. It would have been nice to have known the pool was still closed. The showers didn't have hot water in the main building, sinks didn't drain. Bathrooms aren't vented, very hot. Other than these items, the grounds are very well kept, the laundry area was very clean. Thanks.
May 30, 2025
Nice level and roomy camp spots, two areas for dogs to run around.
May 30, 2025
Great site and great staff.
May 29, 2025
100 Degrees and no swiming pool
May 29, 2025
Pool Closed, No hot water in the bathrooms, Koi pond was just dirty water. We booked here because it said there was a pool. It would have been nice to be notified it would not be open.
May 28, 2025
May 28, 2025
Campsites were spacious and level. We were disappointed that the pool was not open (and looked like it had not been in working order for a VERY long time). Front desk staff were friendly. Location was just okay. Still quite a ways from Carlsbad Caverns, which is what I assume most visitors would be coming to see.
May 28, 2025
Quiet, pleasant campground. Cheerful office staff. Quick check-in. Level sites. Cable TV was so grainy it was not watchable. Other campers confirmed theirs was the same. Pool closed even though our dates were within the advertised open time. Office staff were pleasant and helpful.
May 28, 2025
Everything was great except the pool was not available. I had 2 kids who were looking forward to swimming and with the temps over 100° it was a real let down.
May 28, 2025
Tent spots was very large and close to the bathroom, however was infested with ants. Bathrooms also had a clogged sink, empty soap/paper towels dispensers, and lacked hot water for showers
May 27, 2025
This is our second time staying at this KOA. Both times it was clean and well maintained. The staff is friendly and helpful. If we’re in the area again, we’ll be staying here.
May 27, 2025
Staff and campgrounds were awesome.
May 27, 2025
The pool was out of service and there was no communication before our stay about it so when we arrived due to their cancelation policy we would be out a significant amount. Over all it was an ok stay but the rec area was wattered the entire time making the grass a mud pit and one bathroom had no hot water. Facilities were clean and staff was polite though.
May 27, 2025
May 27, 2025
Jun 01, 2025
We really enjoyed our stay at the Carlsbad KOA in New Mexico. This location served as the perfect base for exploring both Carlsbad Caverns National Park and the quirky town of Roswell. Set in the open desert north of town, it offered big skies, wide spaces, and the kind of peace and quiet that full-time RVers like us truly appreciate. Yes, it was a bit dusty—but that's to be expected given its desert surroundings. The facilities were clean and well-maintained, with spacious sites and helpful staff. Our spot gave us plenty of room for The Badger, our 36-foot Super C RV, and Bluebelle, our towed Jeep Wrangler. At night, the campground turned into a true dark sky retreat. The stars were vivid and plentiful, and we took time to enjoy the silence and celestial views that just aren't possible in more urban settings. This KOA is a solid choice for anyone looking to explore southeastern New Mexico. Whether you're into caves, aliens, or just some quality downtime under the stars, this place delivers. Follow our journey with Stray Compass Life as we travel the backroads and scenic byways of America, finding the best spots to rest, reflect, and recharge. #straycompasslife #fulltimervlife #rvlifestyle #koacampground #darksky #CarlsbadKOA
- Thomas Corrao on Google
May 28, 2025
The location was near a lake and between Carlsbad Caverns and Roswell. When we got there we found out the pool was not working. I had checked the website before heading there to confirm it would be open. Also, the main bathroom hot water was not working. They did have another area to take showers, but it was not as pleasant as the main one. I'm not sure why, but they did have the sprinklers on almost the entire time we were there in one area. This was near the outdoor games and the fire pit. So you really could not utilize it and did not see anything in the fish pond either. Overall, it wasn't a bad stay since we were there more to visit places. Also, on the positive side, they did have a little store and food service there.
- Tammy Rizo on Google