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RV Reviews

Sep 06, 2023
First the lady who took my reservation was extremely courteous and helpful. This was our first time with our new camper and she gave us good advice and found the perfect site for us. The camp itself was clean and attractive. After reading many reviews by campers who say they only stay at KOA campgrounds, I understand why. We also appreciated the email we got with all the advice and tips.
Sep 05, 2023
While the KOa is a pretty quiet campground, it is a little long in the tooth and shows it. We stayed three nights, and ther eis really not a lot to do there. Carlsbad Caverns in one day; the UFO museum in Roswell the next. Campground is remote. 15 miles north of Carlsbad (nothing to do there at all), and 60 from Roswell. BBQ did not work so used my own. Smells like a refinery int he area at night.
Sep 05, 2023
We really enjoyed it all but the music on Sunday evening.
Sep 05, 2023
I wanted the gazebo site but when I booked none we’re available but there were several open sites while I was there. I was also charged an extra amount for two of us there were 4 adults and I indicated that when I made the reservation which I felt was not ethical
Sep 05, 2023
Grounds and employees were very nice. We enjoyed ourselves with some local music on the patio on Saturday night, which was just what we needed!! We will definitely stay again!
Sep 04, 2023
Most of the KOA is very nice! I know they did not clean the bathrooms daily because someone had had a big explosion in a toilet and it was still there the next day. TMI but still!
Sep 02, 2023
Aug 31, 2023
Loved the location. Easy to get to the Cavern and Sitting Bull Falls. Loved the pool! Laundry was adequate. We had a shade tree. Bathrooms were nice. Had a big storm roll through and did not lose power.
Aug 28, 2023
We were there after the busy season. We enjoyed large space between campers. Campsite was not prepped before our arrival. Lots of bird poop on and under table. Dog feces in the grass around our RV. We made reservations ahead of time. I expected more from KOA and a Premium site.
Aug 24, 2023
Aug 22, 2023
The absolutely only downside was the smell each morning that I asked abt and it has to do with the lake that is close by. Everything else was fantastic.
Aug 21, 2023
Site was in row D, very poor WIFI even though we were only 4 rows from main building. We asked the large female (with multiple tattoos) in the office if we could pair our WIFI extender to their base, she immediately said no. I asked to speak to the Manager, she said Manager was not there. Another employee found the manager in the office. This female employee needs customer service intervention.
Aug 20, 2023
The name Carlsbad KOA insinuates that it is in the town of Carlsbad, but it’s 15 miles out. And it’s even farther away from Carlsbad’s main attraction, Carlsbad Caverns. Also, not sure why we were wedged in between two other occupied campsites when there was plenty of other unoccupied sites to allow us more privacy. We didn’t see any brochures in the office about surrounding attractions
Aug 20, 2023
Facility has everything an RV needs. It was quiet with kids back in school.
Aug 15, 2023
The men’s bathroom needs serious attention to the encrusted lime deposits on all the plumbing fixtures that apparently has been ignored for quite a long time. The four faucet sink only had one working faucet. This makes me think that the owner operators don’t care.
Aug 15, 2023
We were disappointed in our stay. There was no hot water for the showers. The office closed at 5 and we could not get quarters for the laundry. Our site did not have bay propane left in the tank. The pool was infested with ants and there was no one available to assist us.
Aug 15, 2023
Nice and clean, nice staff.
Aug 14, 2023
Everyone was very kind interacting with us and the property itself was decent. Unfortunately that’s the only nice thing I have to say. The water was cut off very frequently for repairs and issues they were having, 1-16 hours at a time. Water wasn’t potable. The pool was not available for 1.5 months of our stay. We had trouble attempting to pay our bills, saying come back later. Just super chao
Aug 14, 2023
It was clean and had plenty of things to do as a group. From swimming to giant chess, was very good and the staff was friendly and unintrusive while still making their presence felt
Aug 10, 2023
Old and tired. Needs a lot of TLC. Ok for overnight.
Aug 07, 2023
Aug 06, 2023
Lot was nice, big, and level. Easy to setup a big 5th wheel. Having BBQ on site was a plus since it’s outside of the town and a bit of a drive to get there.
Aug 05, 2023
The bathroom were dirty. Faucets and soap dispenser didn't work. I won't be back and will not recommend this KOA.
Aug 02, 2023
Convenient location to visit caverns and Roswell. Nice people, well-maintained, good sites, would stay there again.
Aug 02, 2023
Jul 31, 2023
Clean campground. Nice pool area. Friendly staff. Gift shop needs remodeled, not very appealing.
Jul 30, 2023
No groceries to buy. Miles from nearest market. Unfriendly staff whenever you saw them. Grass dead. Pool dirty. Didn’t use any other facilities we have a super C.
Jul 30, 2023
Good staff and facilities. We will be back soon.
Jul 30, 2023
Campground is run down and in a terrible location. Not convenient for a visit to the caverns. No a/c in the restroom during July is unacceptable. Very dated facilities and unkept grounds. Weeds and thorn bushes littered the premise and the smell of raw sewage throughout prompted our early departure. This KOA is very reminiscent of Kandahar Air Base, Afghanistan in 2010. Not a place for your family
Jul 29, 2023
Clean and well kept. Good place.
Jul 29, 2023
We've stayed at this facility several times and will continue too. Staff is friendly. It's a quiet place.
Jul 27, 2023
The campground has all that is needed. However, it is much further from Carlsbad than anticipated. The website, app, and welcome email all state that the office and store are open until 7pm, but upon arriving around 6pm, I found that they are both closed at 5pm. Given the drive back from the national park and dinner was needed, we were never able to interact with the hosts or use the store.
Jul 27, 2023
Very nice and friendly staff . Close to the lake and not to fair from town
Jul 26, 2023
Staff was great and the campground was awesome. Highly recommended campground.
Jul 26, 2023
We loved the game room, outdoor games, and pool. We did not like the rancid smell every morning, water quality (undrinkable, smelled like bleach, burned our skin and eyes), the fact that the campground is far from everything, and the limited store hours and items. Being so far from stores, it would be nice to be able to grab basics (milk/eggs/etc) right there.
Jul 26, 2023
Jul 25, 2023
Nothing there to do. Stores are 25-30 miles away and shop there closes at 5 or so. Also water full of bleach, burns your eyes
Jul 24, 2023
Nice campground with wide roads and long spots. We didn't use any of the facilities.
Jul 24, 2023
The camp was a little "tired" and could use some TLC. The website was great and check-in and payment was easy.
Jul 22, 2023
grate plase to atay
Jul 21, 2023
Jul 20, 2023
Jul 18, 2023
I love that I can have a really good barbecue dinner there. Lots of wildlife in the campground makes it fun to see while sitting outside…
Jul 18, 2023
Jul 17, 2023
Jul 16, 2023
Jul 15, 2023
Accommodations were nice, KOA personnel were very cordial & friendly. Would stay here, again, but at a cooler time of year. Too hot in July.
Jul 15, 2023
Nice place, friendly staff.
Jul 15, 2023
Jul 14, 2023
Apr 17, 2024
Great RV spots. Very spacious! Well kept, very clean. About 45 mins from Carlsbad Caverns. They do make pizzas on site, but the nearest restaurant or store is about 30mins. Still really great KOA
- lizzie Hembree on Google
Apr 14, 2024
Very nice large campground very small pool
- G G on Google
Apr 09, 2024
Showers were wonderful, staff was friendly. Liked the activity room and games. Price was reasonable. If anything was not right, I would say that shower curtains need cleaned routinely, they had mildew on the bottom
- Carol Walker on Google