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RV Reviews

Jul 04, 2026
We enjoyed the quiet well kept facilities. Staff was friendly and helpful. Laundry facilities were nice with lots of washers/dryers and area for folding. Appreciated that we could have deliveries of supplies to facility. Location is in between two towns with easy access to either one and the Caverns.
Jul 04, 2026
Friendly staff
Jul 04, 2026
Second time here on our way to elsewhere. Checking was smooth and our site was level and clean. The electric pole did not work but was fixed within 40 minutes. The pool was closed and green, sadly. The food delivered was delicious. Aside from the pool & the pool, an excellent visit.
Jul 03, 2026
Everything was fine except for the pool. It was not clean and very green. It was not ready to be enjoyed by the KOA campers. The weather, being in the 90s, it would have been nice to cool off on the pool. Everything else was okay.
Jul 02, 2026
Jul 02, 2026
Jul 02, 2026
Booked for 2 nights ended up leaving day early to go to another campground. The pool was swamp green. The water is very hard. Wish that we were told about that so we could pick up drinking water before. It’s a 20 minute drive to closest store.
Jul 02, 2026
Park is not very well maintained. Tall weeds, pool was green, roof of pool house is blowing off. Community fire pit was un-usable -covered in 2' tall grass. Water was terrible and undrinkable even going thru 2 filters. No security or policing of rules. Outer loops, which looked like seasonal sites, looked abandoned and overgrown. New check-ins stacked on top of each other. But BBQ was good.
Jul 01, 2026
The Carlsbad KOA is awesome! Everyone is so friendly and helpful. The amenities are top notch. We were considering staying much longer but found a good deal and bought a house. We would have been happy to stay a another year or more at the Carlsbad KOA.
Jul 01, 2026
It was clean, maintenance staff very nice helpful. We left a day early because we couldn't get the internet to work. We had to forfeit our last night's cost to stay which Iwe did not feeling was fair
Jun 30, 2026
Jun 29, 2026
Very nice campground, nice pool, very spacious, awesome rec. room, just a little farther from Carlsbad Caverns than we realized
Jun 28, 2026
The wifi was terrible I asked Julie to give me a site with good shade and I asked if there were tree on My site and she told me yes. I am a value customer and it was 108 degrees. She gave a site with one tree and no leaves . I walked around and saw many sites with trees and shade. Lastly, the koa was really far from town. My stay was mediocre
Jun 28, 2026
We are now loyal KOA members! We love your RV resorts! The Amarillo KOA is so clean and beautiful and the staff is so kind! The staff at the KOA in NM was so kind too!!
Jun 28, 2026
Pool was green, front desk rep was not friendly. The park was clean and we liked the park ambiance. There were lots of shade trees in the back of the park where people live, but not much in the area where campers stay. In some spots there were no trees at all. Due to the extreme heat, shade trees would be a plus. We like KOA brand and are members.
Jun 27, 2026
Jun 27, 2026
Employee appearance could be better. Restrooms also need improvement. Shower heads were about to break or not spraying right. Toilet back up.
Jun 25, 2026
Jun 24, 2026
The campground was very nice and good amenities. Grounds could use some work as in mowing and more so weed control. The weeds around our site were over a foot tall. Our neighbors wife was out pulling weeds at there site. That was the only negative.
Jun 22, 2026
First time staying with our trailer at koa site. Very nice. Like that I was away from city. Amenities were very good. We enjoyed our stay
Jun 21, 2026
Jun 20, 2026
This KOA is located out of town. It is 20 miles from Carlsbad and another 1/2 hour from The Caverns. There are other parks closer to the caverns. The pool is a little on the small side. I called the office to book a buddy site, using both our names so we could pay individually. When we got there it was only in one name and could not be changed. The people were friendly.
Jun 20, 2026
Customer service was not to good, first time experience bad customer service at a koa all there site was to be save for family and the rest of the site are save for late arrive. we was trying to pick certain site we finally got a site, we woke up the next morning there was no one in those sites the ground was empty except the people who live there.
Jun 19, 2026
Pool hours were ridiculous for a town that reach temps of 115 degrees opened at 11:00 am closed at 6:00 pm If you’re out exploring the area attractions and wanted to relax and cool down after wards not enough time it was explained it closed early for cleaning and maintenance which didn’t happen I have pictures of trash, leaves, broken boards fencing falling apart incorrect signs of hours
Jun 18, 2026
NO POOL, NO CABLE, NO WATER, NO POWER
Jun 18, 2026
I have been a KOA member for several years and was very disappointed in this location. We arrived at 12:30 and were told we couldn’t check in til 2. The place was almost empty and our site was ready. I was given 2 options go unhook in the parking lot or pay an early check in fee. Outrageous! When we got to our site it and the whole park was overgrown with weeds and grass . Won’t return he
Jun 18, 2026
Jun 17, 2026
Not a holiday quality KOA. Pool closes at 6 is not summer appropriate. Bathrooms weren’t clean. Dog run overgrown and poop
Jun 17, 2026
This is the nicest RV park in the Carlsbad area. Well maintained with nice amenities. It is a bit of a drive into town though and when it rains the dog park gets pretty muddy, but overall we had a wonderful stay and will stay here again in the future.
Jun 16, 2026
Great staff. Clean park.
Jun 16, 2026
Lock on pool gate is hard to open,should be replaced.We reported it to the office.WiFi was mostly not accessible,but we were aware of it,because at check in the staff was telling us ,they upgrading it to fiber optic.Overall pleasant stay,clean and friendly staff.Location is remote.
Jun 15, 2026
Great place to stay in the Carlsbad area. Check in was easy and she explained everything very thoroughly. Will definitely stay there again when I'm the area.
Jun 14, 2026
Only down side was burrs in the dog run. Not a lot of them but enough we had to spend time removing some
Jun 14, 2026
A bit weathered
Jun 12, 2026
Level site. Good size two dog parks. No WiFi, but told about that when checking in. Areas around dog parks needed weeds trimmed and numerous spots throughout the park needed to be mowed. Park under new management so maybe haven’t had time to take care of these issues. Only gave this rating because of lack of WiFi and weeds.
Jun 11, 2026
Very nice park but a little far from eateries and groceries. Could utilize shady sites better (less shady for 1-2 nighters, more shady for 3 or more); camp store could be better stocked. Staff were helpful and nice; beautiful views; great amenities overall. Thank you!
Jun 11, 2026
Nice facilities, easy parking
Jun 11, 2026
Jun 10, 2026
Very pleasant stay
Jun 08, 2026
Good time
Jun 08, 2026
We were disappointed w/ the campground. The main reason we chose to stay here was for the pool & we were told that they were working on getting the pH right. But, we never saw anyone working on the pool and a gentleman told us he had been there for 3 days and they told him the same thing. Also, the campground itself was not well cared for. Overgrown grass and weeds everywhere. Disappointing!
Jun 08, 2026
Even with the lower and water outage and my fall off the stairs this was a wonderful stay, will be recommending. Wonderful staff, clean bathrooms and rec room.
Jun 07, 2026
Pool was closed, showers are dirty, spaces for RVs need to be mowed and weeds removed, called for dinner delivery and was told that they are closed even when 2 employees were riding around in a golf cart all day and another one on the phone in the rec area far from what it claimed online. Very disappointing!!!
Jun 06, 2026
Pool was closed. We booked are stay 5 months in advance. Requested shade with patio, NADA ALL FRACKING SUN. Did not tell us we could move to a site we requested even though the site we asked for was vacant the next day. WORST FRACKING KOA WE EVER STAYED AT, and have been staying at RV Parks from 1996. To far from town. I would give it a zero 00000000000000000000000000000
Jun 06, 2026
Very quiet and clean. Full hook ups worked great. An animal got into all the trash cans around the park so we took our trash with is. But it was a nice place to stay overnight on our way home.
Jun 06, 2026
Pool out of order. Volleyball court was overgrown when we arrived & had mesquite shrubs in it. After we complained the court was mowed including just moving mesquite shrubs. Not good since now large mesquite thorns were scattered on the court. Restrooms were clean however commode’s needed maintenance as the tanks didn’t flush properly without removing the tank lid & working on float & flappe
Jun 05, 2026
Great campground, lots of space, kids loved playground. Reason for 4 star was due to pool being closed. Great rec room as well.
Jun 05, 2026
Jun 04, 2026
Very nice campground. Facilities were very clean.
Jun 03, 2026
Jul 05, 2026
Only think i can say negative was, the pool was closed which we really wanted to use. The trash was not pickled up as stated. Camp ground was sorry clean. Kitchen was very convenient. I personally thought food was ok. All in all I give 4 stars for the money a little disappointed
- M C on Google
Jul 03, 2026
While I can't leave a review for the physical location because I have not been there, I wanted to leave a thank you and a review for the customer service. I had to cancel my reservation today for 7/6 thru 7/9/26 because our water well went out and I am sick. Not only was the person on the phone very friendly and professional, they only charged me the $20 admin fee instead of taking my whole deposit. I really appreciate that as we will need the money for the upcoming well repairs. Hopefully we.can make reservations again to come out and visit soon. I really appreciate and value the level of customer service they provide. Patrick Steiner
- Patrick Steiner on Google