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May 27, 2025
The pool was out of service and there was no communication before our stay about it so when we arrived due to their cancelation policy we would be out a significant amount. Over all it was an ok stay but the rec area was wattered the entire time making the grass a mud pit and one bathroom had no hot water. Facilities were clean and staff was polite though.
May 26, 2025
May 18, 2025
Overall, was a positive stay but there were 3 issues. No hot water for showers due to a boiler failure which was unable to be fixed during our stay. The men’s toilet was clogged. It was fairly cool at night and we were unable to adjust the cabin’s air conditioning.
May 15, 2025
Everything was clean, the staff were all friendly, and the bbq was delicious. We had a wonderful time!
May 12, 2025
Great place to stay. Well maintained right by the lake
Apr 28, 2025
The mattress cover was very dirty with hair and bugs on it. They brought us a new one but it remained in our minds. We stayed in a little cabin and it was near the entrance, the lights on the entrance sign were so bright and lit up our entire cabin the whole night, made it very difficult to sleep with how bright it was.
Apr 27, 2025
KOA is a great place to stay for all ages. The staff was great.
Apr 25, 2025
Our Kabin had cobwebs in the window and dirt piled up. The bathrooms and showers were dirty.
Apr 11, 2025
Very comfortable bed and very quiet. Easy access in and out of campground. Good food on the resort menu and delivered to our cabin door. Clerk in office gave us a great recommendation for dinner.
Apr 10, 2025
Great facility. Friendly staff.
Apr 03, 2025
For this KOA being a Holiday, it fell very short. We have stayed at Journey locations that were way better. Cabin was not clean, cobwebs everywhere upon our arrival. Cleaning hours for the bathhouse were 1 to 3 pm and were NEVER being cleaned during this time. And after they were cleaned, the women's bathroom was still a mess with huge hole in the ceiling. Would not stay here again.
Mar 31, 2025
Nice stop with friends
Mar 27, 2025
It was great for us
Mar 26, 2025
I am emotional about this stay, so I will keep this brief and list off what I’m upset about: - mouse droppings all over the inside of the cabin including in pots and pans. -sheets were dirty with makeup, hair and crumbs. -hot water lasted 30-60 seconds -manager/owner refused to call us -we had to waste 2 hours of our vacation to drive back to get our charges sorted because they charged to
Mar 26, 2025
Thank you so much!! We really enjoyed your stay.
Mar 16, 2025
Large campground with good amenities. Staff seem to be there to do the bare minimum only. Little things are being neglected like only 1 sink in the men’s bathroom worked, big hole in ceiling in women’s bathroom, spiderwebs in cabin, there was a dirty spot in shower stall the entire stay, TP and paper towel dispensers empty for 24+ hours, etc. Would stay again but it needs some TLC.
Mar 15, 2025
Stayed in the El Pony, very clean and nice! Would definitely stay here again!
Mar 12, 2025
3nights in cabin, was quiet, clean restrooms, & the bbq was good!
Mar 04, 2025
The desk chair in Lobo has stripped screws that allow the back of the chair to fall apart when moved, the map provided with check-in led us to believe there was only one bathroom located in the park, and no cabins with restrooms were available when I reserved but they were all unoccupied when I arrived. With a pregnant passenger, the bathroom issues were major!
Feb 19, 2025
Unfortunately the first cabin we were assigned to had no hot water and the coffee maker didn’t work. The office moved us to another cabin where the hot water only lasted 5 minutes and the shower head was broken (angled at the wall so only part of your head could be in the water). For the amount per night, we at least expected a hot shower, especially with the cold front that came in.
Feb 08, 2025
Clean, comfortable cabin and grounds Noise from the road the only reason not a 5
Jan 27, 2025
1st & foremost we visited in the off season of winter- cabin was cozy & warm. Plus points A distance out of town which is nice! Bathrooms/shower combo are super limited for a total of 3. Maybe an issue during the season. Would have liked to see at least a mini frig for the price point (even off season 1 night stay would pay for it) and a mattress cover. Great for summer w/ kids!! Staff nice
Jan 23, 2025
I always stay in a cabin and arrive late, it is dark. The area in front of "Poni" and "Lobo" is very dark so you have to go up to the doors to see the names and know which one is assigned to you. It would be very helpful if the cabin light outside is turned on (it was not on my last visit). Also, I know it's very dusty there but the cabin could have been cleaner.
Jan 20, 2025
Stayed in a cabin for the first time, normally we have a 5th wheel. Way way overpriced, ceiling fan and windows very dirty, heaters could not keep it warm. Very disappointed. For $155 a night we could have stayed at a very nice motel. I guess this is why we 5th wheel.
Dec 10, 2024
I would not rate this a "Deluxe" cabin. The bathroom was barely big enough to turn around. A larger person could not have even gotten in the bathroom because the entryway was so small. Not worth $150 a night. I have stayed in upscale hotel's for less with more comfort. The bed; however, was very comfortable and the front desk lady was very friendly.
Dec 01, 2024
I love this KOA, showers are hot, the dog park is fun, it’s a peaceful, quiet place to stay. The food is great (rib plate is amazing) and everyone is so friendly. Highly recommend!
Nov 09, 2024
Heat in main room did not work first night; was resolved at 7am. Gas smell when turned on; need to check for leaks! 2 lamps did not work 2 light bulbs in bathroom burned out Bathroom heater not working Bunk room heater knob broken; very difficult to turn on. Front door knob loose. I left a day early!
Nov 03, 2024
We stay in the camper cabins. It’s always clean and the staff is friendly.
Oct 22, 2024
Very Accommodating for our clan…
Oct 21, 2024
Upon entering the cabin there was overpowering fragrance of artificial air freshener spray so we hoped to open a window, however this was impossible as the one window had no screen at all & the other was completely torn. Ceiling was COVERED in cobwebs & 5 + live spiders were found inside plus dead ones. Also the door didn’t seal so a colony of ants continually came inside. Would never go back
Oct 08, 2024
The cabin and facilities were well kept. It was a very nice stay!!
Oct 04, 2024
Facilities were fine. AC wasn't very cooling because it was in a corner and couldn't circulate. Customer service at the check in was lacking in friendliness. Acted like we were bothering her
Oct 02, 2024
We spent the last 4 days of September there in a small cabin, 2 adults, 2 kids and a dog. The cabin was nice, comfy beds. We used both grills that were available. The pool was open and although it was chilly, the kids loved it every day. The giant chess board was a family favorite too. Everyone was so nice!
Sep 30, 2024
Sep 30, 2024
Love the pool and play areas! The bathrooms need repairs. The women's showers are broken and the toilet seats aren't attached.
Sep 26, 2024
I will never recommend a deluxe cabin at this campground. We found it dirty, cob webs in kitchen, bathroom & kitchen sinks are very gross & need to be replaced. Shower in our cabin felt like the floor was going to fall thru. Outdoor furniture filthy, we used our own chairs, be nice if you could hose off when you know you have guests checking in. Replace futon with queen bed.
Sep 25, 2024
Sep 24, 2024
Great place to rest up and continue your journey!
Sep 09, 2024
Staff was friendly and helpful. Grounds were very clean. One draw back was I was not notified the pool was not in service due to chlorine treatment. I really wanted to swim
Sep 03, 2024
The amenities are very low for kids and the pool was broken. While the cabin itself was nice and fairly clean. Other KOAs just offer so much more.
Aug 28, 2024
Wanted a cabin cause it was too hot but was told couldn’t be cleaned today. They did not tell us hot water up front was not working, found out the next day, so we passed that on to other campers. Could have been cleaner.
Aug 20, 2024
Aug 18, 2024
This is a real hide away campground, but well worth a stay. We stayed in two small cabins that were great for us. The main building had an outstanding indoor children's play area, and the showers and toilets were outstanding and very clean. Only problem was that the toilet and shower building was a bit far away from our cabins.
Aug 12, 2024
We loved the simplicity of it. We rented one of the cabins and it was perfect. There was some amazing family memories made.
Aug 05, 2024
We picked the KOA because of the pool for the kids. Was told it had just been cleaned & would be open that day or the next. It was closed the whole time. One roll of toliet paper for a family with a weekend stay is not enough. Loved that we ran out late at night. Cabin/beds were nice, pillows were completely flat. Couldn't sit around the table outside because the grass was as tall as the table.
Aug 05, 2024
Cabin & front staff was good, other amenities need to updated, repaired & fixed. Website needs to be updated due to the changes on the campground.
Aug 01, 2024
We were a Girl Scout troop traveling across the southwest. Only three bathrooms I was told for the whole campground, since the front ones only had cold water! That was a lie I tested it. One of my co-leaders got stuck in the center bathrooms with the lock, it was loose and another patron helped her get out. The fridge was unplugged and leaked on one of my girls suitcases. Male agent was rude!
Jul 26, 2024
Clean area and cabins. Staff is really nice and accommodating. Would definitely stay here again.
Jul 25, 2024
We rented a small cabin that was way too far from the bathroom. Otherwise it was very nice, great people.
Jul 22, 2024
We stayed one night in a cabin. We arrived late. The grounds are nice. We did have hot showers. I did ask for linens when I booked online but did not get any. It said you could get linens for an extra cost but I am not sure how that works. The pool does need attention. We are traveling across the country and just staying at KOA's. This one was just ok.
Jun 01, 2025
We really enjoyed our stay at the Carlsbad KOA in New Mexico. This location served as the perfect base for exploring both Carlsbad Caverns National Park and the quirky town of Roswell. Set in the open desert north of town, it offered big skies, wide spaces, and the kind of peace and quiet that full-time RVers like us truly appreciate. Yes, it was a bit dusty—but that's to be expected given its desert surroundings. The facilities were clean and well-maintained, with spacious sites and helpful staff. Our spot gave us plenty of room for The Badger, our 36-foot Super C RV, and Bluebelle, our towed Jeep Wrangler. At night, the campground turned into a true dark sky retreat. The stars were vivid and plentiful, and we took time to enjoy the silence and celestial views that just aren't possible in more urban settings. This KOA is a solid choice for anyone looking to explore southeastern New Mexico. Whether you're into caves, aliens, or just some quality downtime under the stars, this place delivers. Follow our journey with Stray Compass Life as we travel the backroads and scenic byways of America, finding the best spots to rest, reflect, and recharge. #straycompasslife #fulltimervlife #rvlifestyle #koacampground #darksky #CarlsbadKOA
- Thomas Corrao on Google
May 28, 2025
The location was near a lake and between Carlsbad Caverns and Roswell. When we got there we found out the pool was not working. I had checked the website before heading there to confirm it would be open. Also, the main bathroom hot water was not working. They did have another area to take showers, but it was not as pleasant as the main one. I'm not sure why, but they did have the sprinklers on almost the entire time we were there in one area. This was near the outdoor games and the fire pit. So you really could not utilize it and did not see anything in the fish pond either. Overall, it wasn't a bad stay since we were there more to visit places. Also, on the positive side, they did have a little store and food service there.
- Tammy Rizo on Google