Jan 27, 2025
1st & foremost we visited in the off season of winter- cabin was cozy & warm. Plus points A distance out of town which is nice! Bathrooms/shower combo are super limited for a total of 3. Maybe an issue during the season. Would have liked to see at least a mini frig for the price point (even off season 1 night stay would pay for it) and a mattress cover. Great for summer w/ kids!! Staff nice
Jan 23, 2025
I always stay in a cabin and arrive late, it is dark. The area in front of "Poni" and "Lobo" is very dark so you have to go up to the doors to see the names and know which one is assigned to you. It would be very helpful if the cabin light outside is turned on (it was not on my last visit). Also, I know it's very dusty there but the cabin could have been cleaner.
Jan 20, 2025
Stayed in a cabin for the first time, normally we have a 5th wheel. Way way overpriced, ceiling fan and windows very dirty, heaters could not keep it warm. Very disappointed. For $155 a night we could have stayed at a very nice motel. I guess this is why we 5th wheel.
Dec 10, 2024
I would not rate this a "Deluxe" cabin. The bathroom was barely big enough to turn around. A larger person could not have even gotten in the bathroom because the entryway was so small. Not worth $150 a night. I have stayed in upscale hotel's for less with more comfort. The bed; however, was very comfortable and the front desk lady was very friendly.
Dec 01, 2024
I love this KOA, showers are hot, the dog park is fun, it’s a peaceful, quiet place to stay. The food is great (rib plate is amazing) and everyone is so friendly. Highly recommend!
Nov 09, 2024
Heat in main room did not work first night; was resolved at 7am. Gas smell when turned on; need to check for leaks! 2 lamps did not work 2 light bulbs in bathroom burned out Bathroom heater not working Bunk room heater knob broken; very difficult to turn on. Front door knob loose. I left a day early!
Nov 03, 2024
We stay in the camper cabins. It’s always clean and the staff is friendly.
Oct 22, 2024
Very Accommodating for our clan…
Oct 21, 2024
Upon entering the cabin there was overpowering fragrance of artificial air freshener spray so we hoped to open a window, however this was impossible as the one window had no screen at all & the other was completely torn. Ceiling was COVERED in cobwebs & 5 + live spiders were found inside plus dead ones. Also the door didn’t seal so a colony of ants continually came inside. Would never go back
Oct 08, 2024
The cabin and facilities were well kept. It was a very nice stay!!
Oct 04, 2024
Facilities were fine. AC wasn't very cooling because it was in a corner and couldn't circulate. Customer service at the check in was lacking in friendliness. Acted like we were bothering her
Oct 02, 2024
We spent the last 4 days of September there in a small cabin, 2 adults, 2 kids and a dog. The cabin was nice, comfy beds. We used both grills that were available. The pool was open and although it was chilly, the kids loved it every day. The giant chess board was a family favorite too. Everyone was so nice!
Sep 30, 2024
Sep 30, 2024
Love the pool and play areas! The bathrooms need repairs. The women's showers are broken and the toilet seats aren't attached.
Sep 26, 2024
I will never recommend a deluxe cabin at this campground. We found it dirty, cob webs in kitchen, bathroom & kitchen sinks are very gross & need to be replaced. Shower in our cabin felt like the floor was going to fall thru. Outdoor furniture filthy, we used our own chairs, be nice if you could hose off when you know you have guests checking in. Replace futon with queen bed.
Sep 25, 2024
Sep 24, 2024
Great place to rest up and continue your journey!
Sep 09, 2024
Staff was friendly and helpful. Grounds were very clean. One draw back was I was not notified the pool was not in service due to chlorine treatment. I really wanted to swim
Sep 03, 2024
The amenities are very low for kids and the pool was broken. While the cabin itself was nice and fairly clean. Other KOAs just offer so much more.
Aug 28, 2024
Wanted a cabin cause it was too hot but was told couldn’t be cleaned today. They did not tell us hot water up front was not working, found out the next day, so we passed that on to other campers. Could have been cleaner.
Aug 20, 2024
Aug 18, 2024
This is a real hide away campground, but well worth a stay. We stayed in two small cabins that were great for us. The main building had an outstanding indoor children's play area, and the showers and toilets were outstanding and very clean. Only problem was that the toilet and shower building was a bit far away from our cabins.
Aug 12, 2024
We loved the simplicity of it. We rented one of the cabins and it was perfect. There was some amazing family memories made.
Aug 05, 2024
We picked the KOA because of the pool for the kids. Was told it had just been cleaned & would be open that day or the next. It was closed the whole time. One roll of toliet paper for a family with a weekend stay is not enough. Loved that we ran out late at night. Cabin/beds were nice, pillows were completely flat. Couldn't sit around the table outside because the grass was as tall as the table.
Aug 05, 2024
Cabin & front staff was good, other amenities need to updated, repaired & fixed. Website needs to be updated due to the changes on the campground.
Aug 01, 2024
We were a Girl Scout troop traveling across the southwest. Only three bathrooms I was told for the whole campground, since the front ones only had cold water! That was a lie I tested it. One of my co-leaders got stuck in the center bathrooms with the lock, it was loose and another patron helped her get out. The fridge was unplugged and leaked on one of my girls suitcases. Male agent was rude!
Jul 26, 2024
Clean area and cabins. Staff is really nice and accommodating. Would definitely stay here again.
Jul 25, 2024
We rented a small cabin that was way too far from the bathroom. Otherwise it was very nice, great people.
Jul 22, 2024
We stayed one night in a cabin. We arrived late. The grounds are nice. We did have hot showers. I did ask for linens when I booked online but did not get any. It said you could get linens for an extra cost but I am not sure how that works. The pool does need attention. We are traveling across the country and just staying at KOA's. This one was just ok.
Jul 22, 2024
Great and friendly place to stay.
Jul 19, 2024
Pool was green with algae, receptionist not friendly, washing machines broken, some of men’s toilets broken, cabin door blind broken. In general not maintained.
Jul 17, 2024
So happy to visit this KOA, but was disappointed at the rec room mess. Dusty, dirty and showers didn't work. A family with kids I was disappointed kitchen was closed and no drop box in the am until staff arrived at 9:00am
Jul 05, 2024
Cabin was clean. Unfortunately the pool and the main restroom with showers were not functioning very well. The pool was not open and the showers did not have hot water. We had to walk farther through the camp to get to functioning warm showers.
Jul 03, 2024
no hot water during stay, requested linens and did not provide at arrival, office closed upon arrival and did not notify customer of hours, bathroom paper towels empty.
Jun 30, 2024
Great location, beautifully managed. Wonderful and friendly staff. Can't wait to stop by again.
Jun 24, 2024
Spiders in the cabin, no access to running water at the cabin, hot water boiler water out in main restroom and AC was out in the one of two working showers in the other bathhouse. The hours of the shop should be earlier and close later especially in the summer season. The closest shop is nearly 25 minutes to town. No one answers the emergency number.
Jun 23, 2024
We had a problem with the refrigerator the first night . I don’t think it ever reached a safe temperature. Because of this I was forced to freeze the meat and let it thaw out the next day . It got a bit better and the repairman was nice but someone needs to check this out . There were no dog bags in the dog park and not enough trash cans .
Jun 20, 2024
Our cabin had a stained mattress with NO cover. Bathrooms had lukewarm water only and were in need of serious TLC . Over all the campground look clean but we were worried about bed bugs.
Jun 20, 2024
Our AC did not work and the shower head was cracked and not usable . We called in the morning and talked with the staff. Got back to the cabin at 10pm, nothing done. No attempt to communicate with us. Next day went in person to the office and the staff person said she told maintenance. We did not stay the 3 night, they reimbursed for the last night. cabin was fine other than that. We love KOAs.
Jun 14, 2024
The property is laid out well and has some great family friendly amenities. However, it looks a bit unloved at the moment. Our cabin was dirty when we arrived and we ended up sweeping and wiping down beds ourselves. There is a sticker bush growing right in front of the stairs that is a good example of showing the details aren’t being looked after. We were never able to get a warm shower either.
Jun 13, 2024
The cabin we stayed in had a few issues. The AC unit didn’t work, so a window unit was installed and couldn’t keep the unit cool. The TV runs off the Internet and the Internet was constantly cutting out. So it was really hard to watch a full show. The bed was really comfortable and the shower had plenty of pressure.
Jun 10, 2024
Our Pueblo cabin smelled like sewer.
Jun 08, 2024
It was disgusting! The bathrooms and showers were disgusting. they were not clean there spider webs all over. The cabin it's self was disgusting. There were flies every where so when we went to eat we could NOT as the flies were so bad. There was no fly traps. The moths were every where and there was no traps. the hours of check in building had terrible hours. There was poop on the ground.
Jun 03, 2024
Enjoyed the spacious sites and numerous activities- pool, basketball, Gaga ball, playground, tether ball, etc. The picnic table at our site needed to be replaced. And it would have been great if the office/store hours were longer than just 9-5.
Jun 02, 2024
I’ll give it another try, but this KOA was lacking. We didn’t have water at our site, the bathrooms weren’t clean, no place to do dishes, trenches dug into the ground near our site with no warning signage was unsafe when walking at night. The pool also opened later than stated due to what I would assume was unclean water. We arrived and the pool was green. It opened late, 2 days later.
Jun 01, 2024
The 3 stars is for a friendly staff. The first thing we encountered was the kitchen is closed so no food on site. Would have been nice if we got an e-mail update or text letting us know since we were in a deluxe cabin with no food. Had to drive 20 miles when we wanted to eat. The TV stations did not work also. We did let them know and they sent someone over right away but could not get fixed.
May 24, 2024
We didn't like the hours 9to5 we couldn't ask any questions or concerns. We would have liked to stay where they had showers in the cabins, but we couldn't stay two days.
May 21, 2024
The quality of the staff at this location is second to NONE. They are fabulous, attentive and make sure all is well for all their campers. They went above and beyond in our behalf to help with an air conditioner issue and acted immediately to remedy the situation. Thank you so much for such an excellent staff! The only down side of our stay was the pool was inoperable.
May 19, 2024
No hot water one night and it was barely considered warm when it was "fixed". No real usable counter space around bathroom sinks and the touch free faucets practically had to be touched to work and only stayed on for 1-2 seconds, making it hard for brushing teeth/washing. Some showers missing curtains letting personal items to get wet and no shelf in shower, items had to be placed on ground.
May 10, 2024
Safe place for a single woman traveling across country with a van load of stuff.
Jan 09, 2025
nice place to camp if your going to Carlsbad caverns. they have RV and designated tent camping spots. very nice and clean visitor center with rec room showers etc.
- EcoSparkle Maid Service - Daniel on Google
Jan 03, 2025
We had an amazing stay at KOA Holiday campsite! Traveling with our kids and dog was a breeze, thanks to the excellent facilities, including convenient laundry options and dedicated dog parks. The outstanding customer service truly made our experience memorable. The location is ideal for exploring nearby attractions like Guadalupe Mountains, Carlsbad Caverns, Roswell, and Sitting Bull Falls. Highly recommend this campsite for family adventures!
- Eddie Velez on Google
Dec 31, 2024
Well maintained! Clean, great facilities, helpful wonderful friendly people(thank you Julie, Will and Ethan!)I will stay again when in the area.🙂👍🏻
- Philip Zimmerman on Google