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Campground Reviews

Sep 12, 2023
We had a great time there until my dog got attack by another campers dog. This person didn't have the dog on a leash. I went to the office and put in the complain not sure if anything was done. The dog park was a bonus but people didn't pick up after their dog so there were a lot of poop in the park. Most of the amenities were great to have. We will probably be back next year.
Sep 12, 2023
Worst KOA experience I have ever had and I have been staying in KOAs for nearly 50 years. The pool area was filthy with caked mud under the pool chairs and dead bugs floating in the pool. On a positive note, the cabins were clean and well maintained. Just a poor overall experience.
Sep 12, 2023
Very nice and clean with staff so welcoming on the phone esp Shaun.
Sep 12, 2023
Beautiful campground.
Sep 10, 2023
This is our third stay at this location. The sites are level and easily accessible. Too bad the koi pond was out of commission!
Sep 09, 2023
Staff was friendly enough but grounds upkeep I would rate a 4. The water was bad and curdled our coffee even with our filter. The campground location is not convenient to visiting sites ie: Carlsbad Caverns (too far away). If you just pull in to sleep it's ok.
Sep 09, 2023
There was no code for bathrooms It was 114 degrees an we were out in a location with no shade Over all noce
Sep 08, 2023
Large quiet park with friendly staff. The bathrooms could use a good thorough cleaning. The park is not very close to Carlsbad. It is 30 minute drive to town and a 50 minute drive to Carlsbad Caverns National Park. I recommend stopping by the Living Desert Zoo State Park while you are in the area.
Sep 08, 2023
I've been there before, staff is always friendly. camp sites are well maintained. Great for big rigs. Everything is maintained and clean. My only wish would be the pool closer to 92 degrees, which is the temperature for a therapy pool
Sep 06, 2023
One of the best KOAs we have ever stayed at. Highly recommend. T
Sep 06, 2023
Excellent facilities and amenities . All the staff and managers were great and very helpful
Sep 06, 2023
First the lady who took my reservation was extremely courteous and helpful. This was our first time with our new camper and she gave us good advice and found the perfect site for us. The camp itself was clean and attractive. After reading many reviews by campers who say they only stay at KOA campgrounds, I understand why. We also appreciated the email we got with all the advice and tips.
Sep 05, 2023
While the KOa is a pretty quiet campground, it is a little long in the tooth and shows it. We stayed three nights, and ther eis really not a lot to do there. Carlsbad Caverns in one day; the UFO museum in Roswell the next. Campground is remote. 15 miles north of Carlsbad (nothing to do there at all), and 60 from Roswell. BBQ did not work so used my own. Smells like a refinery int he area at night.
Sep 05, 2023
Excellent campground with clean amenities. The rec room is great for the kids, everyone was friendly and respectful. The campsite was clean and offered shade during the afternoon.
Sep 05, 2023
We really enjoyed it all but the music on Sunday evening.
Sep 05, 2023
I wanted the gazebo site but when I booked none we’re available but there were several open sites while I was there. I was also charged an extra amount for two of us there were 4 adults and I indicated that when I made the reservation which I felt was not ethical
Sep 05, 2023
Everything was perfect accept for the pool it was very cold water didn't seem like the pool thermostat was turned on
Sep 05, 2023
Grounds and employees were very nice. We enjoyed ourselves with some local music on the patio on Saturday night, which was just what we needed!! We will definitely stay again!
Sep 04, 2023
Most of the KOA is very nice! I know they did not clean the bathrooms daily because someone had had a big explosion in a toilet and it was still there the next day. TMI but still!
Sep 04, 2023
Sep 04, 2023
Sep 03, 2023
We stayed for 3 nights in Lobo cabin, The door squeaked very loudly, the AC and overhead fan were noisy as well. The large window did not open. There was no hot water in the main bathroom, the closest to our cabin. The swimming pool was closed part of the time. Overall the campground needs maintenance. The personnel working there were nice.
Sep 03, 2023
Nice facilities but 3 day stay only 3 of the 11 showers were functioning.
Sep 02, 2023
Aug 31, 2023
Loved the location. Easy to get to the Cavern and Sitting Bull Falls. Loved the pool! Laundry was adequate. We had a shade tree. Bathrooms were nice. Had a big storm roll through and did not lose power.
Aug 28, 2023
Sewer smell was awful! Mouse poop under gazebo, bathroom, no key entry lock, no hot water, toilets poor condition.
Aug 28, 2023
We really love it. But our cabin poni was full of spider webs, and also some little spiders. But over all, very nice.
Aug 28, 2023
We were there after the busy season. We enjoyed large space between campers. Campsite was not prepped before our arrival. Lots of bird poop on and under table. Dog feces in the grass around our RV. We made reservations ahead of time. I expected more from KOA and a Premium site.
Aug 27, 2023
The staff was VERY friendly!! That's what I have experienced at all the KOAs. However, the Tent village sites were too small... our tent barely fit. There were other tent sites but I'm not sure if they had electricity, which we needed. No hot water in main building. Diner was closed (seasonal). Just wasn't up to the quality we ate used to at KOA.
Aug 24, 2023
Aug 22, 2023
The absolutely only downside was the smell each morning that I asked abt and it has to do with the lake that is close by. Everything else was fantastic.
Aug 21, 2023
Site was in row D, very poor WIFI even though we were only 4 rows from main building. We asked the large female (with multiple tattoos) in the office if we could pair our WIFI extender to their base, she immediately said no. I asked to speak to the Manager, she said Manager was not there. Another employee found the manager in the office. This female employee needs customer service intervention.
Aug 21, 2023
Was wonderful experience. Will be doing it again
Aug 20, 2023
The name Carlsbad KOA insinuates that it is in the town of Carlsbad, but it’s 15 miles out. And it’s even farther away from Carlsbad’s main attraction, Carlsbad Caverns. Also, not sure why we were wedged in between two other occupied campsites when there was plenty of other unoccupied sites to allow us more privacy. We didn’t see any brochures in the office about surrounding attractions
Aug 20, 2023
Facility has everything an RV needs. It was quiet with kids back in school.
Aug 15, 2023
The men’s bathroom needs serious attention to the encrusted lime deposits on all the plumbing fixtures that apparently has been ignored for quite a long time. The four faucet sink only had one working faucet. This makes me think that the owner operators don’t care.
Aug 15, 2023
We were disappointed in our stay. There was no hot water for the showers. The office closed at 5 and we could not get quarters for the laundry. Our site did not have bay propane left in the tank. The pool was infested with ants and there was no one available to assist us.
Aug 15, 2023
Nice and clean, nice staff.
Aug 14, 2023
Everyone was very kind interacting with us and the property itself was decent. Unfortunately that’s the only nice thing I have to say. The water was cut off very frequently for repairs and issues they were having, 1-16 hours at a time. Water wasn’t potable. The pool was not available for 1.5 months of our stay. We had trouble attempting to pay our bills, saying come back later. Just super chao
Aug 14, 2023
No hot water in showers. Mens sinks did not work regularly. Tent pavilion a good idea in theory, but carried noise from neighbors. Felt like camping on top of each other. Neighbors played music through Bluetooth speaker with heavy bass frequently and spoke loudly after quiet hours. Constant Highway noise. Not a close location to national park.
Aug 14, 2023
Very clean campground. Ease of use especially in getting into our lodge after hours. I like that the game room is open 24 hours. The fenced in dog park is much too small is my only critique. It is remote being 26 miles north of Carlsbad so if you come in after hours you’ll be out of luck if you didn’t bring food/drinks cause there is nothing close by. 4.5 stars really. Will come again.
Aug 14, 2023
It was clean and had plenty of things to do as a group. From swimming to giant chess, was very good and the staff was friendly and unintrusive while still making their presence felt
Aug 10, 2023
Old and tired. Needs a lot of TLC. Ok for overnight.
Aug 07, 2023
I do not recommend and will not return, huts with many cobwebs, very dirty bathrooms lack a lot of maintenance
Aug 07, 2023
Aug 06, 2023
Lot was nice, big, and level. Easy to setup a big 5th wheel. Having BBQ on site was a plus since it’s outside of the town and a bit of a drive to get there.
Aug 05, 2023
The bathroom were dirty. Faucets and soap dispenser didn't work. I won't be back and will not recommend this KOA.
Aug 02, 2023
Convenient location to visit caverns and Roswell. Nice people, well-maintained, good sites, would stay there again.
Aug 02, 2023
Cabin needed repairs. Was not as clean as it should of been. Lots of spiders and webs. No bathroom curtain only rod. Staff not helpful. No soap for shower. Cabins definitely needed some maintenance we rented two of them. Both had issues. The shower was stained terribly and bed linen needed replaced worn out. Definitely needs upgrading . We paid alot for the quality we received.
Aug 02, 2023
Apr 17, 2024
Great RV spots. Very spacious! Well kept, very clean. About 45 mins from Carlsbad Caverns. They do make pizzas on site, but the nearest restaurant or store is about 30mins. Still really great KOA
- lizzie Hembree on Google
Apr 14, 2024
Very nice large campground very small pool
- G G on Google
Apr 09, 2024
Showers were wonderful, staff was friendly. Liked the activity room and games. Price was reasonable. If anything was not right, I would say that shower curtains need cleaned routinely, they had mildew on the bottom
- Carol Walker on Google