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Apr 01, 2025
I rented an RV for my daughter and grandkids. The fridge didn't work and the stove or oven wasn't working either. The floor had several soft spots. The unit is well used. They did have maintenance come and fix fridge/stove for us which was nice. I rented the unit for 4 people, 2 days, and given 2 towels. I asked for more but never received them. I am going to stay with renting cabins.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry that the RV and your experience here did not meet your expectations. We would like to offer you a free night in one of our cabins that sleep 4. Please call the store and we will help you plan a fun weekend for your daughter and grandkids.
Mar 17, 2025
Beautiful cozy clean cabin and very nice staff!�

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that you enjoyed our cozy cabin. Our cabins are perfect for a fun get-a-way with all the comforts of home while "roughing it". Hope you can come again real soon
Mar 09, 2025
Very good service!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words. We are very proud of our customer service here. We have a saying "Check in as a guest, leave as family"
Feb 15, 2025
Comfortable cabin! Safe area. We will definitely stay here again!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that our comfy cabins met all your expectations. They are a warm and cozy way of enjoying the outdoors. We hope that you will visit us again soon
Jan 07, 2025
Wonderful stay the staff (Mitzi) was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for leaving us such a great review. We appreciate it. Mitzi is one of our superstar staff here, thank you so much for recognizing her. Hope to see you again soon
Jan 05, 2025
I really love this KOA. It’s super convenient to interstate 64 and it seems very well kept. However, in the winter if you’re going to rent cabins, I highly recommend putting some kind of rug on the floor. Although I was able to get the cabin to a decent temperature with the mini split, the floor was never an acceptable temperature.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry that the cabin did not meet your expectations. We have 2 other electric heaters in the cabin. Next time please let our office know so that we can help you. We never want our guests having cold feet. Please visit us again so that we can meet your expectations
Jan 02, 2025
Dec 30, 2024
Dec 18, 2024
I hope the 5 stars worked. Beautiful KOA. The cabin was perfect. Clean and welcoming. Thank you. See you next time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to leave us a positive review. We are so glad that the campground and accommodations met your expectations. Our staff works very hard at making the cabins cozy and welcoming as possible. Hope to see you again soon.
Dec 06, 2024
Nov 25, 2024
Great place to stay, we always enjoy our time there.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that the campground met all your expectations. We hope that you are able to join us again real soon. Please take a look at our page for activities and events that you might enjoy. www.AshlandKOA.com
Nov 24, 2024
I had specifically asked for cabin #1 as it offered exactly what we wanted and was assured when I made the reservation that I was slotted for that cabin. We were not given that cabin, instead we were offered a place that slept 4. Three guys in two beds didn't suit us. And Cabin #1 was reserved for someone else. Linda fixed the it as best she could. She was a great help. Good stay otherwise.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry that your reservation was changed. So glad that Linda was able to help you, she's one of our superstars. Next time that you visit please let the staff know that you do not want your reservation changed. We hope that you will visit us again soon
Nov 19, 2024
This was a great KOA. Friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the positive feedback. We are very proud of our staff. They are a hard working, dedicated, group of people. Thank you for taking the time to recognize them. We hope that you will visit us again soon.
Nov 07, 2024
Oct 27, 2024
Great cabin

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that you enjoyed our Kozy Kabins. They are perfect for a little get-a-way of "roughing it". We hope that you can visit us again.
Oct 24, 2024
Great stay

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that our campground met your expectations. Thank you for taking the time to leave us positive feedback. We appreciate it. we hope that you can come again and visit us again.
Oct 13, 2024
Oct 07, 2024
It was a real nice place to stay while I was in town visiting family. My grandson got to come out an enjoy all the fun you have to offer.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that you and your grandson enjoyed your stay. Thank you for taking the time to leave us positive feedback. We hope that you are able to come again and visit us again soon.
Sep 24, 2024
Staying in the cabins and they were very nice for what we needed for a two night stay. Staff was very friendly. Lots of things for kids to do. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay in our cozy cabins. They are perfect for a little getaway but still have some comforts of home. We hope you and your kids are able to stay with us again real soon.
Sep 22, 2024
We stayed in a cabin. Very clean. Comfy bed, would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad the campground met your expectations during your stay. We appreciate you taking the time to leave us positive feedback. Hope you are able to visit again real soon.
Sep 19, 2024
I love staying in the cabins. I travel a lot for work and this KOA is very close to one of our offices. The only thing i don't like are the mattresses on the beds. Those thin stuffed mattresses would be fine for the children's beds, but the adult beds need a little more support. Just a suggestion. Everything else is great from the kind and courteous staff to location and set up. It's a really nice

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the cabins and that they are convenient for you. We are very proud of our amazing staff. Thank you for recognizing them. We will address your concerns, thank you for the recommendation. Hope you are able to stay with us again soon.
Sep 14, 2024
Sep 12, 2024
As always my experience was great. I stay here when I'm in the park of Kentucky for work. The employees are always nice, helpful l, and friendly. The cabins are always clean and ready for me when I arrive.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our Kozy kabins. Our staff is a dedicated and hard working group of people, thank you for recognizing them. We look forward to your next stay with us. See you then!
Sep 03, 2024
I Stayed in one of the rental campers. Had a nice long weekend! It was clean, plenty of room for 2, and the staff was very nice!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the camper. Its a perfect way to try out camping. we hope you will come again real soon.
Aug 18, 2024
We stayed in a rental RV on site. Very enjoyable. Staff is wonderful.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay in our RV. Its a great way to "test" the RV lifestyle. Thank you for taking the time to recognize our staff. They are a dedicated group of people. We hope to see you again real soon.
Aug 16, 2024
The staff were extremely friendly and helpful. I stay at this particular camp ground when I'm out of town for work. The staff always work with me on returning keys and making arrangements for my stays, as I have earlier mornings and long days of work. The cabins and camp sites are always clean as well. Great place for a family.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to recognize our staff. We are very proud of the great group of people we have on staff here. Glad the campgrounds met your expectations and we hope to continue to do so. Hope to see you again real soon
Aug 12, 2024
It was a short but wonderful two days, The staff was helpful and informative. Cabin #1 is perfect for those of us in need of easier access surroundings. Thank you to all those that keep the camp clean and accessible . My husband and I will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are very proud of our hard working staff. Thank you for recognizing them. We are so glad you enjoyed our Kozy Kabin #1. Our cabins are the perfect amount of "roughing" it. Hope to see you again real soon.
Jul 29, 2024
Everything was great loved the kid friendly atmosphere

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to leave us positive feedback We are so glad that you enjoyed your time with us. Hope you come again real soon
Jul 23, 2024
Beautiful setting! And the staff went above & beyond to accommodate me- especially Melissa !! Great place- great people- what else could someone need?!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to leave us a positive feedback. We are very proud of our staff. They take pride in our campground. Thank you for noticing. Hope to see you again soon.
Jul 22, 2024
Our cabin was clean, well stocked, and perfect for what we needed!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay in our Kozy kabin. Thank you for taking the time to leave us positive feedback. We appreciate it. Hope you come again real soon
Jul 19, 2024
Jul 03, 2024
Staff was very friendly. I was traveling cross country in the middle of a move and the found a way to accommodate a large uhaul and all of our vehicles. Thank you so much.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time, in the middle of your big move, to leave us positive feedback. We appreciate you. We hope your move went well and hope to see you again soon.
Jul 02, 2024
Enjoy the settings and staff at KOA!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to leave us feedback. We appreciate it. We are very proud of our staff. We have a very hardworking, dedicated group of people. They take a great pride in their job and our campground and it shows. Hope you come see us again soon.
Jul 01, 2024
Jun 30, 2024
Nice cabin for overnight stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to leave us positive feedback. We appreciate it. So glad you enjoyed our cozy cabin. Hope to see you again real soon.
Jun 24, 2024
My kids loved it very quite area we will be back again

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that the kids enjoyed their stay. Please take a look at our page for the upcoming activities they would enjoy this Summer. Hope to see you again real soon www.KOA.com/campgrounds/ashland/events
Jun 17, 2024
Very clean cabins. Well laid out for 3-4 people to stay in. Staff was super friendly and very helpful. Little out of the way nice place for the weekend.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our cabins. We are very proud of our hardworking, dedicated staff. They are great group of people. Hope you come again soon. Please check out our page for upcoming Summer activities www.KOA.com/campgrounds/ashland/events
Jun 14, 2024
The cabin was spotless and exactly as described. The staff who welcomed us were friendly and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. So glad you enjoyed your stay in our cabin. We are very proud of our staff. Please come see us again real soon.
Jun 05, 2024
Thus is becoming our "go to" camping place. The cabins are the best!!! Always very clean and with all the amenities needed. The staff is always friendly and helpful. Highly recommend this place!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay with us. We are very proud of our campground. Please look at our events page to see what we have upcoming this Summer. Hope to see you again real soon. www.KOA.com/campgrounds/ashland/events
Jun 04, 2024
The cabin was really clean. Especially, the blankets and towels were really clean. The location was nice when I visited there as it was not far from the main road. It was a 10th wedding anniversary trip and I had the best time ever. The staff were really kind. I would love to visit again if I have the chance.

CAMPGROUND RESPONSE / COMMENTS:

HAPPY ANNIVERSARY!!!! So glad you enjoyed your stay. We are very proud of our hard working staff and the dedication they put into our campground. Hope to see you again real soon.
May 28, 2024
Clean, quiet and lots of stuff for the kiddos!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive feedback. We appreciate it. So glad you enjoyed your stay, hope to see you soon.
Apr 24, 2024
Fun cooking on grill that was supplied. Nice cabin set up

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, we appreciate it. So glad we met your expectations during your stay. Hope to see you again soon.
Apr 18, 2024
Spent 2 nights in cabin 1. I had an incredible time. The owner, Bob was in town and shared some upcoming improvements!!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your nice comments. We just completed installation of mini split air conditioners/heaters in most of our cabins. These are quieter and more comfortable. We are also working on adding more attractions and activities for children.
Mar 26, 2024
Mar 09, 2024
Very rude. Dishonest people. Wont be back.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that you didn't have a nice stay. We have had some turnover of personnel at reception in the past month. Although most guests really appreciate our friendly staff!
Mar 05, 2024
Positives- we got a call for check in instructions & immediate assistance when our small heater wasn’t working, quiet & peaceful. Negatives-paper marked kk instead of k for cabin, parking spots very close to each cabin & our was facing the next door parking lot so “front porch” would have been weird. We had a lot of lady bugs, stink bugs, dust, and cobwebs. Gutted sheet on bed had stains/la

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback, we appreciate it. "KK" stands for "Kozy Kabin". We hope to see you again soon.
Feb 19, 2024
Wonderful staff make the visit most enjoyable!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your compliments. We will let our staff know your comments. Appreciate it!
Jan 04, 2024
The location is perfect - 20 minutes to HTS airport. Close to Ashland/Huntington restaurants, shopping. I stayed in Cabin 1. Best part was the constant and regular HVAC from the new mini split (and the full bath in the cabin). Fire ring and parking at the cabin made it convenient to just bring an overnight bag and get away to nature. With some polish this rustic experience could be glamping.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the new mini split. These will be going into all our cabins any day now. These are in addition to the regular heaters and HVAC units our cabins have had. Quieter and more efficient and more powerful!
Nov 29, 2023
Every employee I had interaction with was very helpful and super nice. we rented three cabins, the facilities were clean. Unfortunately of the 4 burners in the two kitchens only one worked no oven but we made due. There is no central heat only room size ceramic type not sure how well that does in the colder months. Closest area with food choices is about 9 miles. Overall nice stay. Thank You

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your review. Sorry to hear there were issues with the burners. We made sure they work fine now. We are adding mini-splits this year, but guests have always found the current heaters to work fine in colder months. There are great restaurants within 15 min drive.
Nov 13, 2023
The host William was simply amazing. Friendly, kind and so very helpful. He anticipated all of my needs before I asked. Its reasons like the site (rented an RV) and hosts like William are why I keep coming back to KOA campgrounds versus all others.
Jan 12, 2025
Can't say enough good things about the dedicated & nice people @ this KOA. The were extremely helpful & went above & beyond getting us in & out of their campground. We arrived just before the 2nd of the 3 snowstorm cluster & left just before the 3rd storm in 2024. Thanks so much for all your gracious & kind help.
- Janice Girouard on Google
Jan 12, 2025
I can't say enough good things about the Ashland/Huntington KOA. After spending the holidays in New England with family, we and our friends headed south and traveled into approaching bad weather, we made last minute reservations to get our 2 motorhomes off the road before an unusual Kentucky snowstorm. The Ashland /Huntington KOA manager called to find out our arrival time, assured us our sites would be cleared and staff would be ready to assist us. After 2 snowbound days the sun came out as did the sand, salt and shovels. Dave helped clear all our wheels and got us on the road again. The kind and generous support of the manager and staff of the Ashland KOA was beyond any expectation and we are deeply appreciative. It was beautiful in Ashland in the winter and I'm sure it is just as beautiful in every way the rest of the year too. Thanks and blessings to everyone at Ashland KOA ❤️
- Jean Gavigan on Google
Dec 06, 2024
Perfect place to stay on our road trip. We preferred it to a hotel room. Highly recommend the cabins. They were cozy and spotless.
- Haverlee Ottley on Google