Sault Ste. Marie KOA Holiday General Information

Sorry, we don't offer any long term stays such as Seasonal, Monthly, or Weekly rates. All stays are by the night at published rates.

Check-in time for RVs and Tents is 1 pm. All Cabins - Check-in time is 2 pm. (Please call ahead if you wish to arrive early, an additional fee may apply.) Please NO early arrivals without prior arrangement. Fees will apply if sites are available. We have no additional parking to wait in.

Check-out time for all site types is 11 am. Late departures are not typically possible. 

Note: Restrooms are closed for cleaning each day from 12 noon to 1 pm.

Please note: After-hours reservation arrival, pick up your info at the front door to get to your site. 

Self-check-in is not recommended. Please call for a reservation. No Tents or Popups at self-check-in. Restrooms are locked to all without a campground reservation.

Guests looking for someone to walk their dog a couple of times a day while enjoying the area or taking a Train trip can make arrangements with a local Dog trainer and handler who offers this service based on availability. 
Please contact Sue by email : [email protected]
Sue would need to meet the Guest and Dog prior and access the RV or Cabin to take the dog out.   
        
Please note that this service is offered independently of the Sault Ste Marie Koa Holiday. All arrangements and questions will need to be made directly with Sue.

We can't guarantee that we will have sites available for large groups. If you are planning a group or party or a gathering of more than 8 people, please contact us before booking to arrange any gathering of any kind. We will try to work with your request and see if we can arrange a suitable place large enough to meet guests' needs. It may not always be possible to arrange this. Please don't assume it's okay to not make prior arrangements.

We can not accept any firewood into the park. This is due to the infestation of insects that are killing our beautiful trees. It is highly recommended by all regions and the Ontario Government to NOT transport fire wood from area to area. We thank you for following this request.
http://www.mnr.gov.on.ca/en/Business/Forests/2ColumnSubPage/STEL02_167014.html

Please order your firewood at least one hour before store closing. Thanks!

We do not allow cutting or gathering of any wood or brush on the property without permission. We do have firewood available in the store.

-Only one sleeping unit per site permitted. A second unit will require a separate site.
-No tents permitted on any RV sites, tent sites only.
-No RVs on cabin parking or tent sites, must be on an RV site.
-All RVs with connections must be on a serviced site. 
-No EV charging permitted in the park on any site or cabin.
-No Clotheslines or Tie outs permitted on trees or posts per Insurance requirements for safety.
-Only one vehicle per site permitted. Motorhome and a vehicle, and a Trailer and a tow vehicle are ok. Any additional vehicles need to be registered and parked alternately. Fees apply.

Visitors fees per day are $12 per adult (16yrs and older) and $6 per child (2 to 15yrs.)  All visitor's vehicles are $12 per day and all parking will be assigned. No visitor's vehicles are permitted at the registered campers site. Visitors arriving after 6PM will be $5 per person and $5 per car. Visitors are Not permitted to bring pets into the park. All visitors not registered to stay the night must depart by 10pm. Total number of people on a site (Registered Guests and Visitors) must not exceed 8 people. Registered guests on the site are responsible for the behavior and actions of their visitors. 

No EV charging permitted in the park. This includes RV Cabins, and Tent sites.

With the varied site lengths in the park it is super important that we have the Actual length of your Motorhome or trailer! Not the number on the side or what the sales guy might have said. :-) Suggest using a tape measure. 

Tow behind travel trailers and Fifth wheels:  Please include the hitch portion and any rear facing slideouts extending, and any bike racks ect. Please don't add on for Truck or car as we have that programed in already. 

Pop Up campers: Please include the added length when they are all fully open! 

Motorhomes Towing: Please don't add any extra for a standard car being towed, just choose Motorhome Towing, We add on for the car as its programmed in already.  If you are towing anything else, please advise via special note what it is and the total additional length. You can also call to advise and we will look after it. 

Thanks!  We want you to have a site that is the proper length to hold your entire rig and avoid situations where parking of a vehicle may need an alternate location or the possibility that there is no availability to move sites.

When guests are wanting to change their dates, add or reduce the number of nights on an upcoming reservation, they should always call or email us. Please do not make a second reservation and then request that we cancel the first.

Provided at each site is a pedestal with a 15 amp, 30 amp, or 50 amp plug. Only ONE plug permitted at any one pedestal. Please limit your total amperage draw on the 15 and 30 amp plugs so not to trip the breakers. This will allow you to enjoy your stay without electrical interruptions and placing damaging loads on your unit and its components, cords and plugs. 

Charging Electric vehicles is Not permitted on sites. Please don't book an RV site, serviced tent site, or cabin with expectations of charging your car. You are welcome to book a Non-serviced tent site to spend the night. There are charging stations in Sault Ste Marie to charge your vehicle. Also, RVs on RV sites, no charging a towed or driven electric vehicle on site.

Helpful tip: When on a 15 amp plug, you will need to limit the items on the circuit to light usage only items. NO heavy items, such as AC, Water Heaters, or multiple heavy items like Hair Dryers, Kettles, Coffee Makers, Fryers, Etc....For these types of items, use one at a time.
For 30 amp plugs, Turn off the Electric Water Heater and run on LP. If using AC unit, Don't use more than 1 AC unit. If you need to run heavy electrical items, you may need to turn off AC for a few minutes while using. There are a lot of users in your rig, like Fridge or Electric Water Heaters, Converters, etc. that you might not think about that are running while you add other loads.

WiFi is provided at most all sites in the park. We do employ Bandwidth monitoring. Speeds are dependent on total usage in each day. Speeds can be reduced at set levels when maximum level is reached. The levels are set to allow all normal email, surfing, facebook and very light video content. Heavy downloads such as video, movies, video Skype etc, are not recommended. Updating computers, phones, and tablets can also use a lot of Data! Be aware that everyone can enjoy the WiFi if shared with some reasonable expectations. Staff are NOT available for any technical support.

There is a full size 100' by 100' regulation dog agility field available. Complete CKC/AKC/CPE/AAC regulation professional agility equipment is in place.

The Agility field is available to rent for anyone that is a trained agility handler and the dog is also trained in competitive agility - this for the safety of the dog.  Please check in at the store for details or go to the events page to see when there are agility and obedience events.

There is an RV Dump Station available for all our registered guests at no charge. No un-regestered guests are permitted to use the Dump Station. No exceptions.

There is a indoor K9 self grooming salon available on a first come basis. Its a complementary service, but a donation to Care Camps would be greatly appreciated! Guests are requested to help keep the area clean after they are finished. Stainless steel tubs with hot and cold water, force dryer and a grooming table is provided.

There is an RV Wash station available for a fee. It is a self wash area with a powered pressure machine with soap provided in the machine. We can loan a brush if needed. Stop in at the store for details and payment.

Cable TV is included on all sites on the west side of the park. Cabins, Water and Electric and Full Hook Up sites. There is a channel guide in the guest directory provided at check in. You will need a cable to connect your RV. If you forget to bring one, we do have 25' cables available for sale in the store at prices much lower than anywhere in town! Remember to turn off your on-board antenna booster/amplifier. It will scramble the cable channels. Then auto program the channels for cable on your TV in the menu.

The swimming pool is open starting June 1st and closes after Labour Day weekend in September. 
 
All children under 16 MUST be accompanied by someone over 16. Parents must be guests in the park for children to use the pool, or written permission provided to the adult responsible on site.  It is highly recommended that no one swims while alone. No rough housing , running or diving permitted. Please no food, drink or smoking in the pool area. There is an attached deck for use.

The Laundry is available, see sign for hours.. Please use door located at rear of building. Masks and Physical distancing are required. Please, one person from a family at a time.Last load start time 7 pm 
Change, soap, softener and dryer sheets are available in the store.  The machines take $1 coins Loonies, 3 to wash and 3 to dry. Please, no loose change. Go to the store for exchange for Loonies. Thanks!

There is a Kamping Kitchen provided for our guests. It is located next to the main building. Hours are the same as the store. Inside the Kitchen you will find sinks, hot and cold water, counters with electrical, stove tops, a microwave, toaster, and toaster oven. Please help us keep this area clean for all our guests use. Closes when office is closed.

We welcome your well behaved pets! We have a lot to offer them here in the park.

We do ask that pets are kept under control at all times and on a leash. All droppings MUST be picked up immediately. Any guests not picking up will be asked to leave. Pets must not be left unattended anywhere in the park except inside an RV and quiet. Due to the wild animals in our area, no pets can be left inside a tent or tied out unattended. Any pets disturbing guests will need to be removed from the park.

Kamp K9 and Rovers Run are fun places to enjoy some time with your pet. Please pick up any accidents right away. Please exercise your pet on the pet walk. No kids in Kamp K9 without a parent and a dog, please. We have a Kids playground.

Pets are welcome in the Rustic Cabins. They must be registered at check in and there is a $15.00 one time cleaning fee per stay. All pets in Cabins must be Crated if left unattended for any length of time. Guests are responsible for any damages from their pets.

No pets in Deluxe Cabins.

As a travelers park, many of our guests retire early to depart early in the am. We do ask everyone to be considerate of other campers. No playing of music above a speaking level anytime.

After 10pm no music and no loud gatherings please. Time for ALL visitors to say their goodbyes. 

We appreciate your cooperation in this matter.

All reservations for Cabins must be made with a Credit Card belonging to a person staying onsite. Credit Card and Photo ID will be verified at check in. No Debit, Visa/Mastercard Debit, or Cash are accepted.

NO Night Registration is available for tents and non serviced RVs.  You MUST have reservations. Restrooms are locked, codes are provided to guests with a reservation. 

It is highly recommended to call ahead and reserve and pre-pay for your site - even in the same day. We can prepare an arrival package for you and you just pick it up and go to your site with the map. Please call during office hours as no reservations accepted after that time.

The Restrooms are locked and codes will be provided at check in. Restrooms are closed between 12 PM and 1 PM for cleaning.

We look forward to welcoming you to our piece of Paradise in beautiful Northern Ontario

Bill and Joan Richard, along with their 3 Collies, Breeze, Chase and Wish, are the proud owners of the KOA Holiday  in Sault Ste. Marie, Ontario since Spring 2010!

Since 1992, Bill and Joan have been active RVer's and know what campers are looking for. Joan is an accredited Dog Groomer and also a trainer and competitor for Dog Sports, Agility and Obedience. Bill has been in the Aircraft Maintenance industry for 33 yrs on Civil and Military aircraft and a USAF Thunderbirds alumni.