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Aug 21, 2025
The cabin and pools were nice. Hours and availability of amenities and staff friendliness (some not all) were negatives during the stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Please call me at the property to discuss your stay in further detail. Steve
Aug 21, 2025
When we arrived our Cabin was extremely dirty. I went to welcome center and let them know. They sent someone over that did wipe door, but was unable to do anymore that day. I ended up having to do a deep clean just to be able to feel like we could sit in there. Also, had a fowl smell. Asst manager came by, but district manager never followed up. A lot of money for a cabin that I needed to deep cle

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Please call me at the property to discuss your stay in further detail. Steve
Aug 20, 2025
We had a fantastic stay! So much to do we didn’t have to leave the grounds all week. We especially loved the river float

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We’re so happy to hear that you had a great experience at our campground. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We look forward to seeing you again. Steve
Aug 20, 2025
Most aspects of the KOA was enjoyable, however, I would not stay in our cabin (#141) again. It was not well placed as other campers walked through continually, and there was no grass on the lawn (only dirt). Also, some teens using the golf carts were driving recklessly, especially during the evening hours. We did, however, enjoy the river tubing, the pools, and the game room.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your honest feedback. It's pleasing to know that parts of your experience were positive, but we recognize there's room for us to do better. We'd love the opportunity to hear more about your visit and invite you to reach out with any further comments or suggestions. Steve
Aug 20, 2025
It was mostly great. Disappointed that advertised amenities weren’t open while we stayed ( jump pillow and ropes course). The ac in our cabin (146) has a filter that NEEDS to be cleaned…it was thick with black dust. It took 2 days to get a picnic table after many requests & our rented golf cart died and myself and my kids had to push it up hill for o return it as no one answers the phone for h

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your honest feedback. It's pleasing to know that parts of your experience were positive, but we recognize there's room for us to do better. We'd love the opportunity to hear more about your visit and invite you to reach out with any further comments or suggestions. Steve
Aug 20, 2025
We brought our grandkids with us and we all had a wonderful time. Renting a Golf cart made it so much easier in getting around the park.The staff was very helpful and accommodating. We plan on visiting your campground again next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We’re so happy to hear that you had a great experience at our campground. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We look forward to seeing you again. Steve
Aug 19, 2025
Approx 30 of us 8th year, great time. Office staff nice and helpful. Night security great, we locked out at midnight. He was great at enforcing quiet hours. Newer rustic pease add a wooden slat to top bunks for safety. Consider adding a wooden counter peice like the old rustic. Last all fire rings should have grates for cooking. Thanks for a great time. See you next year

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We’re so happy to hear that you had a great experience at our campground. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We look forward to seeing you again. Steve
Aug 19, 2025
People partied and blasted music until after 11pm every night which just made the environment kind of miserable. It was overcrowded and the bathrooms were filthy our entire stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. Please call me at the property to discuss your stay in further detail. Steve
Aug 17, 2025
very enjoyable.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 17, 2025
Great stay! No major issues but there was ongoing confusion at the front desk as to whether paper towels are included (different answers depending on who was asked). Staff were stingy with toilet paper- ended up just buying our own but really shouldn’t need to. Staff gave one roll at a time for a week long stay so not helpful! Also confusion with our golf cart rental but staff resolved it well.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 17, 2025
Beautiful location Excellent staff Well maintained Lots of fun activities An amazing resort

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review. We look forward to seeing you again. Happy Camping!!!
Aug 16, 2025
Love coming every year. Kids enjoy activities. Very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 15, 2025
Very good campground and camping experience. cabin/site was clean. staff were friendly. would definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 15, 2025
We had a great time! The cabin was clean and inviting. The staff was helpful and accommodating. We really enjoyed our stay and plan to be back next year!

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 13, 2025
Aug 13, 2025
We have stayed every year for the past 4 years and love it. Only recommendation I have is the bathrooms should be cleaned more throughout the day and they should put the dish washing sinks back.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 13, 2025
4th year here and will return. Staff was friendly and attentive. In the cabin we stayed in was in good shape except the bunk beds are a bit out of proportion and the top bunks seem dangerous as there are no rails. I would highly recommend a dishwasher sink at each bathroom woth hot water. Also would love to see either more gravel or pavement on the roads to help with the dust clouds.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 13, 2025
While we had a great stay in our cabin, and it was pretty clean, there was some dog fur under the beds, and the refrigerator crisper door handles were broken and kind of sharp. Not sure if those are things that can be replaced, but otherwise the cabin was.great! Loved the furniture and kids had a great time!

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Aug 11, 2025
We had a fabulous time again for our 5th time. We upgraded from the cabins by the pond this year to a deluxe cabin. The shower was a great upgrade. Unfortunately the beds in the bins were rock hard though. An actual mattress would have been better. And the fridge was so small we could barely fit anything in it. Other than that, everything was amazing. We will be back next year.
Aug 11, 2025
Our visit was great with friends. Some of the campground amenities could have been better maintained such as the shared bathrooms. Not always clean. We stayed in a cabin without kitchen or bathroom. It would have been nice to have some hooks inside the cabin to hang clothes/towels, etc. Or maybe a dresser. The heat pump was very noisy intermittently at nighttime.
Aug 10, 2025
There are lots of rocks and debris to avoid when you are floating down the river, but it's a lot of fun.
Aug 09, 2025
This review has been removed by KOA due to profanity.
Aug 08, 2025
Expected more for a deluxe cabin No cable even though you advertise it but told to use hot spot which only works for smart tv The smell three different times your staff sucked out sewerage from in front on my cabin One time it was so bad the whole cabin stink, we had to leave for a while Why not do this when a guest is not staying in the cabin directly behind these sewer or waste station
Aug 08, 2025
We have stayed at KOA’s from OH to the east coast in deluxe cabins.This was the 1st time we had to rent sheets. My first thought, this KOA is going to nickel and dime you. Very disappointing. I called to pay my balance the girl told me I could either use my points or the KOA discount, not both. The lady who checked us in knew was very knowledgeable. You need more staff, waiting line is ridiculo
Aug 08, 2025
We rented a rustic cabin. The bunk beds felt narrow to the kids, but they made it work. The facilities are clean and in good shape. The staff were very friendly. We had so much fun with all the activities! Mini golf, water slide, floating down the river. We can't wait to go back next year!
Aug 08, 2025
Aug 08, 2025
Had a great stay my only complaint is that the check in process took an hour which wasn’t fun with two young kids and a dog. Maybe incorporate the forms I to the “online check in” process.
Aug 07, 2025
Very disappointed on the first day of our stay. It was 89 out and the waterside was shut down. Due to staff running other thing's. Didnt make sense they had the bounce area staffed on a hot day but not the water slide. Also no wifi. Cabin was great and clean. Unfortunately we wont be booking again.
Aug 06, 2025
I have been coming here for years I took my kids here when it was king & queen. & my kids are now 37 & 40 now their kids my grandchildren enjoy coming hear every year. Fun times & lots of memories.
Aug 06, 2025
Cabins were dirty upon arrival. Trash hanging on trees that was never picked up on empty nearby sites. Pool slide shut down. When people were sitting at the slide they had their heads down on their phone the whole time. Arcade was impossible to access. Would not take quarters. Store was closed when kids were needing to buy a card. Pay for amenities but not always available. Disappointing.
Aug 04, 2025
Employees very friendly and helpful, amenities excellent. Clean and comfortable lodging. Busy on the weekend but that’s to be expected.
Aug 04, 2025
I found the cabin I stayed in wasn't cleaned very well, we slept because their was so much pet hair and sand. Cabin could have had a few improvements. The bathroom floor wasn't fully finished. The door threshold was broken almost lost fell. Bathrooms weren't very clean. Smelled bad and floors were gross. I have stayed at quite a few KOA's this one was very disappointed.
Aug 02, 2025
We love the campground. Seems like rules aren’t important here anymore though. Kids driving golf carts, our neighbors had beer cans all over their yard, kids in hot tub.
Aug 02, 2025
Deluxe Cabin has no cable TV. When we called the office the employee replied that "the website no longer lists Cable TV as an amenity." This was NOT true when we booked. No notification of this change was given. We were told to use our "mobile hotspot" on our cell phone. I pointed out that this is a "technological nightmare". This used up our hotspot data quickly. No TV. Bad KOA!
Jul 31, 2025
Overall we enjoyed our stay at KOA. We had a few issues with our cabin - lots of dog hair, oven would not turn on, toilet kept running. Also, we were very disappointed that they closed the ropes course when we were next in line and were pretty rude to us. However, we had the BEST customer service experience with Kathy. She was soooo nice and helpful that it convinced us to book again next year

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 31, 2025
I’ve been here in the past and had a great experience, but this visit was a letdown. The rules were enforced inconsistently—strict for some, ignored for others—and most of the arcade machines were out of order. Should update the website on attractions! Sadly, I won’t be spending another dime here. Time to find a new spot.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 31, 2025
The KOA had all the things that were advertised, but the overall condition of the camp felt unkept. The cabin had fluorescent lights that were bright and felt out of place for a camping experience. We had 6 people and only one roll of toilet paper and one extra garbage bag for a three night stay. The young staff manning the waterslide were on their phones which was super unsafe. Disappointing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 31, 2025
Bathrooms were very dirty and staff were not on time on activities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 30, 2025
Jul 30, 2025
Place was dirty, smaller then I thought, didn't realize I needed to bring my own linens, felt like I was nicked and dime, also place was not clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 30, 2025
I think this place was amazing in its prime, but the facilities have deteriorated over time. Also, the teen staff need some type of motivation as they were very vocal about not wanting to be there. We love camping and this place has potential and just needs a makeover, both with facilities and staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 29, 2025
This is a fabulous campground for families but not necessarily for couples or seniors. I traveled with kids and grandkids (15 of us total) and we had a great time. The grandkids loved the pool with waterslide, ropes courses, and miniature golf and we all love tubing in the river. BUT the campground is noisy and there are too many kids driving golf carts. Your quiet hours need to end at 10:00pm.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 29, 2025
Nice campground. Good amenities. Appeared understaffed, though everyone we interacted with was helpful. Cabin price was high but they were nice. Could use sprucing up- such as fixing the side tables that obviously were ripped off the wall and the pool area was dirty (multiple used band aids, pool needed skimming). Also customer service prior to coming was non existent despite many calls & emails.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 29, 2025
The cabin was really quite dirty, missing shelving off the walls and a lot of dirt/smudges on walls throughout the cabin. The pool areas seemed quite small to accommodate the amount of people at the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 29, 2025
Love the river, showers and bathrooms very dirty. Nothing to do if it is raining.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 29, 2025
There was animal poop under my pillow and the maintenance guy made a mess and left the cabin a mess

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review and letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. I invite you to contact me at the property to discuss it in further detail. Steve
Jul 28, 2025
We enjoyed staying in the cabin. However, sleeps 4 people - not sure if KOA provides kitchen set up but we had 2 coffee mugs, 2 spoons, 3 forks - these should be resupplied for 4 people, if not leftover from campers. Please have a big enough pot to boil pasta with also. I would also suggest having or charging for 2 cabin keys - one just isn't enough with a group of four people.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 28, 2025
campground itself was wonderful....but the check-in process was very painful. I checked in online, but then still had to fill out a LOT of paperwork to check in. Several of the pieces of paper I had to initial/sign were exactly the same - as a guest, I think this should all be incorporated online so that when I arrive, you can confirm my ID/credit card and then we're good to go without more papers

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 28, 2025
Stay was nice! We loved our more secluded cabin spot! There was no toilet paper in the bathroom on our first night, but aside from that, the facility was clean and staff were welcoming.

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back soon. Happy Camping!!! Steve
Jul 27, 2025
Oct 23, 2026
Beautiful area, campground was kept very nice. Communal bath houses were spotless and well kept. Staff was friendly and helpful!
- Cristy Goehringer on Google
Sep 13, 2026
We thank you for a great weekend! We will see you next year! We love KOA Lebanon ❤️
- Laurie Chapman on Google
Sep 02, 2026
We had a great time...except this guy "protecting" the kids on the waterslide
- BIG-BAD-BRUINS22 HOCKEY MAN on Google