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RV Reviews

May 06, 2020
The owner was helpful in providing a portable fire ring so that we could put it in a more convenient spot for our site location and it was quiet, not on HWY. On the negative it appeared as if 80% of the campground was either permanent/seasonal so the campsites were not very attractive; big storage bins and other clutter surrounding the RV/travel trailers. Very little live "green" space per site.
May 05, 2020
Very friendly owners. Only reason that this isn’t a 5 is because we couldn’t judge the showers or restrooms which were closed due to Covid 19 protocols mandated by the state. We are staying here again next week!

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, our Governor has the restrooms closed until 6/11/20. Looking forward to seeing you next week.
May 04, 2020
Even though this virus thing was going around, it was a well kept campground, very friendly and helpful host

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you stayed with us. Hope to see you again.
May 04, 2020
Very poor kept facility no Wi-Fi as promised

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that the WiFi was not working in the section you stayed in. Please give us another try at earning your business.
May 04, 2020
Very nice sites. Owners did the best they could considering the restrictions placed on them during Covid-19. We were happy to have a place to camp. We already have reservations for June. That will make our 4th time staying there.

CAMPGROUND RESPONSE / COMMENTS:

We love our repeat customers. Looking forward to seeing you in June.
May 03, 2020
Apr 19, 2020
Accommodations OK. Owners are good people. Campground is more of a lake oriented resort. Nowhere near "easy on easy off". Miles of curvy rural roads to Interstate. Not recommended for big rigs.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are seven miles off the Cumberland Parkway and one mile from Beautiful Lake Cumberland.
Apr 07, 2020
Mar 31, 2020
Upgraded us to a prime spot... had a nice concert pad, a grill two chairs and a fire pit ! I would pay the extra for a prime spot next time .

CAMPGROUND RESPONSE / COMMENTS:

Our Patio sites with table, seating for six and charcoal grill are the perfect spot to relax. We are glad you came to camp with us.
Dec 03, 2019
John and his team are great! We were a first time seasonal renter this year and we can't wait for next season to start. The team at the Russell Springs KOA keep the grounds well maintained and free of trash and debris. Even thought the bath houses could use an update, they are always spotless! we really enjoyed the Bluegrass Festival but we wish that the campground had a big Halloween celebration
Dec 03, 2019
Dec 03, 2019
sharon and mike are the best
Oct 29, 2019
Oct 19, 2019
Since it was late in the season the area where our campsite was had only 2 campers. Us and another couple who had 2 large dogs. They kept the dogs tethered out side and every time we came outside they barked like crazy! Sucked most of the fun out of our stay. We are always reluctant to report this type of activity thinking management would see and act. Maybe next time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Russell Springs KOA, we're sorry you encountered an issue while camping with us, if we had been aware of the problem we would have addresses it.Come see us in 2020 and let us make your camping experience great
Oct 17, 2019
Oct 16, 2019
Have stayed there many times over the years. Never had any problems.

CAMPGROUND RESPONSE / COMMENTS:

Daniel, we love to see our returning friends each year and look forward to seeing you in 2020.
Oct 14, 2019
Very nice place, really enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay with us, come see us again next year.
Oct 14, 2019
Russell Springs KOA is the best! Super camp hosts, great neighbors and great visitors. Clean, friendly and accomodating campground! Lots of activities for everyone.

CAMPGROUND RESPONSE / COMMENTS:

Fall is certainly a wonderful time to camp with us, thank you for your kind words, come stay with us again next year.
Oct 08, 2019
good relaxing stay

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. October is the perfect time for a relaxing visit
Sep 23, 2019
Great place to stay. Very friendly staff. Very Kid Friendly!
Sep 23, 2019
The campground was clean. We had a friendly greeting when we arrived and the checkin process was easy, followed by a guide to our camp site. We were in some pull thru sites that were quiet, and somewhat secluded. Everything worked as its supposed to. The only negative is the campground has a very worn, outdated appearance to it.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay with us. We are always working to improve and update our campground. Please visit us again.
Sep 21, 2019
Sep 19, 2019
Spent three night in Russell Springs. Except for the heat, it was a very pleasurable experience.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you stayed with us during your genealogy research. If you are back in the area, please stop in and stay with us.
Sep 16, 2019
Great campground for kids
Sep 03, 2019
Pretty awesome the bathrooms needs a little work
Sep 03, 2019
The staff went above and beyond to accommodate us during our stay. Chasity and Mike were both VERY helpful! Southern hospitality is alive and well!!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you selected Russell Springs KOA for your holiday destination. Please come see us again.
Sep 01, 2019
Staff was friendly and helpful. Campground was clean and well kept. Our site was level with nice patio, furniture, fire pit and charcoal grill. Pool was lovely

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay on our patio sites. Please come and visit us again.
Aug 26, 2019
Workers went above and beyond to make our stay the best we had a patio pull through Rv spot it was very nice and workers checked up on us quite often making sure everything was good and that we didn’t need anything very awesome and very nice people!

CAMPGROUND RESPONSE / COMMENTS:

So are so glad you selected Russell Springs KOA for your stay and enjoyed your stay on the Patio Site. We look forward to seeing you again.
Aug 19, 2019
Aug 17, 2019
It rained right after we got there and it was a mud hole next to where we had to hook everything up. So after 1 night we left.Nice park but for the price it was not worth it.
Aug 11, 2019
We enjoyed our stay. The pool was nice. The staff was great. The only downfall was the flies. It was hard to eat outside as they were terrible.
Aug 08, 2019
The staff was friendly and helpful but the sites were not very level and the cable was sketchy at best. The signal was so weak we would lose reception about every 3-5 minutes. The recreation building was not air conditioned and was extremely hot. This is an older park that needs some updating. There appeared to be a lot of permanent residents.

CAMPGROUND RESPONSE / COMMENTS:

Thank you staying at Russell Springs KOA. Our cable is provided by the local cable company and is state of the art fiber optic.
Aug 05, 2019
went for the weekend with the kids and was nice time
Aug 03, 2019
One of the most beautiful places we've stayed. Only down fall poor internet.
Aug 03, 2019
Park was quiet and nice site. Couldn't make bogen into assigned pullthru site which they said was because I booked on line and should have called. I've never had this problem before and did indicate the size of rig in notes. Upon going into electric, no power. That said. The park quickly figured the problem and were accommodating to get us in a spot. Seems to be a lot of permanent rvs i
Aug 03, 2019
The plus is the staff are very friendly and accommodating. I had to cut my trip short since I telework and rely on thes internet to do my job. Internet was horrible and there was absolutely now cell service. Doggie park was small and far away without water for the dogs. Bathrooms weren't the cleanest.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your camping experience did not met your expectations. Unfortunately lightening had knocked out one of our two WiFi transponders. ATT doesn't pay to use the cell tower 1/4 mile from our campground so there there is very little phone service for their customers..
Jul 31, 2019
Jul 30, 2019
Great campground. The two men Mike and Josh, that lead us to our site were excellent, they couldn't do enough for us and came back and made sure everything was OK. Again they assisted us another day with the laundry facilities. They gave us good information on where to kayak and tips on where to put in and parking. We would highly recommend this campground and all the staff were terrific.
Jul 29, 2019
Ck in great, staff are great! We were visiting family at the Alligator II Marina & the location was perfect. Road into campground needs to be repaired (several big dips in the paving). Campground not at fault, but no ATT phone service. Had to drive to find service. WiFi in campground down. They advised lightning had struck & not been repaired. I would stay again. Really need WiFi working.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us at Russell Springs KOA. The WiFi transponder was knocked out by lightening and was being repaired. Our location makes it a great place to stay while visiting beautiful Lake Cumberland.
Jul 23, 2019
Park is very quiet. The staff was great. Store could have more stuff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for choosing Russell Springs KOA. Come visit us again.
Jul 22, 2019
Jul 20, 2019
Jul 16, 2019
The campground itself has some nice amentities like the pool and rev room. Mini golf is a bit old. Our site was in a big field area due to our size (38 ft), no trees for shade. The lower area did have a lot of shade. The staff was super nice and helpful, we had to leave early and they were very accommodating to us.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us at Russell Springs KOA. We hate you had to leave early. Please come back and see us.
Jul 15, 2019
Jul 15, 2019
Great location to the lake, very friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

Russell Springs KOA is only one mile from beautiful Lake Cumberland and is the perfect place to stay to enjoy the lake. Thanks for staying with us.
Jul 15, 2019
Great facilities and there was only one issue with the water shutting off once during my trip but was resolved quickly. Great place to pull in and get some rest. Kids loved the pool.

CAMPGROUND RESPONSE / COMMENTS:

We did have a water leak which happens every once in a while which necessitates shutting off the water to fix the leak. We are glad it was resolved quickly.
Jul 08, 2019
Jul 08, 2019
We are returning customers with our friends. We always have a nice time at Russell Springs KOA. The staff are very nice and helpful. The pool is super nice and refreshing. Great overall campground!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our renovated pool and campground. Thanks for selecting us for your holiday destination.
Jul 08, 2019
After a late reservation made on my part. The staff made sure we had everything we needed for a great stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we were able to accommodate you. Thanks for selecting Russell Springs KOA for your holiday stay.
Jul 01, 2019
This is a great place to stay. They have a lot of activities for kids. The staff is great!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay.Come see us again.
Apr 10, 2024
Located on the high banks of lake Cumberland the campground is quiet and reasonably priced. Spots were easy to get in and out of and utilities worked fine for the whole stay. Staff were friendly and facilities were nice.
- Sarah Hartman on Google
Mar 29, 2024
We have been visiting this KOA for about 25 years and we still love it!! Definitely recommend!
- Lisa Patrick on Google