Russell Springs KOA Reviews

Campground Reviews

Aug 11, 2020
park was nice but mostly shut down due to Corona virus. Hard to give a review at this time, but would stay there again. Easy access to Lake Cumberland
Aug 11, 2020
Aug 10, 2020
It was really nice and quiet. Liked that it's close to the marina. Our cabin was the perfect size and price, very clean and a super easy transaction.
Aug 08, 2020
Real Good Stay!
Aug 08, 2020
Aug 04, 2020
Extremely friendly staff. When my son didn't come down with the car we were stuck with no way to get to the marina for our rental. The staff dropped us off and picked us up. Saved our trip!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you got to enjoy beautiful Lake Cumberland. Hope to see you again.
Aug 02, 2020
Deluxe cabin was new and nice. The only thing that didn’t work was the outside electrical outlets. With no cooking in the unit and outside outlets not working, we had to run extension cords from inside to outdoors to use cooking appliances. The seasonal sites are run down and there was random junk yard like trash laying on empty spaces. Also, sights are very tight and neighbors too close.
Aug 01, 2020
Loved the campground site was nice more shade would have been nice
Jul 31, 2020
Jul 29, 2020
Very quiet and peaceful. The pull through full hook up sites with the patio chairs and grill was really nice. Plenty of room, staff was very helpful and an overall great experience.
Jul 27, 2020
Was quiet and comfortable
Jul 27, 2020
We had a wonderful weekend! The new deluxe cabins are awesome! Staff was very friendly and helpful!

CAMPGROUND RESPONSE / COMMENTS:

Our duplex cabins have been very popular this year. We are so glad you enjoyed your stay.
Jul 24, 2020
Wonderful people, great place near water.

CAMPGROUND RESPONSE / COMMENTS:

Russell Springs KOA is the only KOA campground on beautiful Lake Cumberland. Being close to two launch ramps makes us your perfect camping get a way for enjoying the lake.
Jul 23, 2020
Nice Park. Really like Covid restrictions.. these folks take it seriously. Very nice pool... good spots on lower levels.. other areas a bit tight... skiinny roads but passable... all good.. we'll be back !
Jul 22, 2020
Everything was good. The staff was friendly, professional and go out of their way to get you what you need. I was a bit anxious about going out in public. I felt campground was safest. Your KOA takes all the precautions and enforces all safety measures. Of any business I have had to enter this KOA was by far the most noticeable about their safety measures fighting this virus. Kudos! Coming back!

CAMPGROUND RESPONSE / COMMENTS:

Russell Springs KOA takes the health and safety of our campers very serious and with the pandemic, more precautions are needed. We hope you come and visit us again.
Jul 20, 2020
Our stay was wonderful, we really enjoyed the campground, VERY clean and courteous. There was a man camping that was very loud, and drinking, that was using some profanity that was used in front of our children. My kids were absolutely terrified.
Jul 20, 2020
The cabin and bathhouse was very clean and the staff was very friendly! We were very pleased with this KOA!
Jul 20, 2020
Very peaceful place everything was nice and clean
Jul 20, 2020
This is our second visit. Check in is always quick, efficient & very welcoming. Staff is a pleasure. During Covid-19 their procedures were well conveyed to their campers & their check-in brochure gave you all the information you needed in one place. We will be back. Thank you! �

CAMPGROUND RESPONSE / COMMENTS:

The pandemic has changed the ways to do some things and we always want to convey the necessary information to our camping guest. Hope to see you for a third visit.
Jul 19, 2020
I was very impressed with the staff arriving soon after campers left to disinfect chairs and tables. The pool was very clean and it was easy to distance.
Jul 19, 2020
The only reason I gave KOA of Russel Springs a 8 is because there really isn't much to do around the camp ground. We had to drive at least 40-60 min to do anything. But we loved our stay the cabin was great and the workers were wonderful. We enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

We are located on beautiful Lake Cumberland with over 1,000 miles of shoreline to explore. This is one of the largest lakes east of the Mississippi.
Jul 17, 2020
Jul 15, 2020
Great family place. Nice pool and friendly staff.
Jul 13, 2020
Jul 13, 2020
They do not do military discounts. I gave 3 stars because they were full and accommodated us. Place is clean but old. Sites are very small. They are overlooking the lake but only in the fall and winter, if tall you can get a glimpse of the lake. There is construction material in empty sites towards the back of the campground near the "overlook". Lake only good for boaters, no beach.
Jul 12, 2020
New campers and everyone made us feel right at home...

CAMPGROUND RESPONSE / COMMENTS:

Welcome to the camping family. It is a great way to find rest and relaxation surrounded by nature.
Jul 11, 2020
Jul 08, 2020
Weak internet signal. Cable did not work very well.
Jul 07, 2020
Great play to camp around Lake Cumberland
Jul 06, 2020
Jul 01, 2020
Campground very clean and well kept. Very friendly and helpful staff. Will be back!
Jul 01, 2020
Jul 01, 2020
Horrible. Paid for 4 nights, over the phone, only stayed for 1. Need I say more?

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you were unhappy with your stay with us. When a reservation is made, only a deposit for the first night is required to hold the site.
Jun 29, 2020
The staff are great. Place is nice. Cable and WiFi sketchy. Needs a little sprucing up.
Jun 29, 2020
Nice stay for us!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. You were blessed with great weather.
Jun 29, 2020
The water was off on Friday for a quick repair they said that took two hours. Then Friday evening it was off again without notification. I called the desk and overheard the lady talking to someone and he stated, yes it is off again, I am trying to get it fixed. Very unprofessional! Other than that it is a decent campground.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you experienced water interruptions during your stay with us. Occasionally during a season water spigots break down in the ground and it takes time to ensure they are fixed and the repair holds.
Jun 28, 2020
Very nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay in our camping cabins. Please visit us again.
Jun 23, 2020
Jun 22, 2020
We stayed over a long weekend for boating on Lake Cumberland.

CAMPGROUND RESPONSE / COMMENTS:

Boating on Lake Cumberland is a wonderful activities with 1,200 miles of shoreline. Hope you visit us again.
Jun 17, 2020
Nice clean campground. Very nice people running campground. Campsites need to be further apart than where we were. We felt like we were sitting on each other
Jun 16, 2020
Very clean. Wifi needs improvement in the lower lot. Would like to see less permanent campers allowing for more available sites to weekend campers.
Jun 16, 2020
Owners very nice. They checked with us daily to see if we needed anything. Sites were nice and clean. Will stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us at Russell Springs KOA. We hope to see you again.
Jun 16, 2020
First to stay in new cabin. No hot water until the second night. No cooking utensils or silverware. No bread in date at the store. But, the cabin was beautiful

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay in our new cabin. It provides a coffee pot, toaster, and two induction cooking pans. All kitchen supplies and bed linens need to be brought by the camper.
Jun 15, 2020
Friendly and clean
Jun 15, 2020
Great host service! Can’t wait for back to norm -post Covid 19 restrictions you be over

CAMPGROUND RESPONSE / COMMENTS:

All of us are ready for post COVID normal. Please come back to see us.
Jun 13, 2020
Workers were very helpful and nice. Enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we could help you during your stay. Looking forward to seeing you again.
Jun 11, 2020
Everyone very nice!

CAMPGROUND RESPONSE / COMMENTS:

We try to treat you as we would like to be treated. Glad you enjoyed your stay.
Jun 09, 2020
Jun 08, 2020
Jun 08, 2020
All was good nice site wish water �� had been closer but it was a great stay

CAMPGROUND RESPONSE / COMMENTS:

Glad you stayed with us and I thought your little camper was cute as a button.
Aug 07, 2020
Amazing place to camp, everything is kept up and clean, the staff is the best that ive seen in any campground.
- Chris Ballard on Google
Aug 05, 2020
Very helpful & was a nice QUIET clean place !!!
- Chris Waples on Google
Jul 16, 2020
We spent a little over a week here while finding and buying a farm. I can't speak highly enough of the staff, especially Susan who was so kind as we kept extending our reservation and who came around to let each camper know of changing mandates due to the pandemic. The showers are clean and have good pressure. The wifi is pretty food for a campground. There's a nice little off leash area for your pets. Highly recommend this KOA for anyone visiting the Lake Cumberland area! You will be treated with kindness and looked after on every level!
- April Conrad on Google