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RV Reviews

Jun 29, 2019
Very quiet place to stay. People are very friendly
Jun 29, 2019
APPARENTLY IT'S RUN BY A SMALL BUSINESS OWNER THAT WON'T RE-INVEST IN HIS/HER BUSINESS. TIME STOOD STILL AND I THOUGHT IT WAS 1970 AND STILL RUN DOWN. KOA YOU NEED TO HAVE MORE UNIFORM STANDARDS FOR YOUR PARKS! I OWN A SMALL BUSINESS AND I VERY RARELY LEAVE A REVIEW THIS BAD, BECAUSE I KNOW HOW HARD IT IS RUNNING A BUSINESS! TELL THEM TO FIX IT UP OR SELL!

CAMPGROUND RESPONSE / COMMENTS:

We were unaware that there there was a problem during your extended stay on one our new patio sites. We have made investments for numerous improvements in 2019. We are proud to be a current KOA President's Award winner and will continue to improve our product.
Jun 26, 2019
People were nice and helpful. The grounds need care and updating, very run down. The laundry room is a shed with 3 washers and 2 driers, one of the driers was out of order.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We always use camper comments to improve our campground.
Jun 25, 2019
Our site was perfect, level with full hook ups! We did have raccoons get into trash. Lots for kids to do. Main bathrooms were clean, the secondary bathroom flooded when toilet was flushed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for bringing the secondary bathrooms to our attention. It appears the lines became clogged and we have addressed the issue.
Jun 19, 2019
Staff is sooo friendly and helpful. very accommodating to our needs. the campground is also very nice with lots of wooded sites and the bathrooms are very clean which is so important to us. this was our second time staying at this campground and we love it; we have no desire to stay anywhere else when visiting cumberland.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. Hope to see you again soon.
Jun 17, 2019
Our family has met for Father's Day Weekend for several years at Russell Springs KOA, the park is always clean, and up kept. The staff are friendly and helpful. On this past weekend, we had a family emergency, that lead to us having to pull out early. The staff were quite helpful and accommodating to our needs. The other members of our party continued through the weekend, and had a wonderful time.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you have chosen to spend Father's day with us at Russell Springs KOA. We look forward to seeing you next year.
Jun 17, 2019
We have stayed three times in less than a year and it has become apparent that there are only about 8 or 10 sites available to over night travel trailers. Of those site 4 are located within 6 feet of one another allowing for no privacy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your input. For maximum selection of the larger pull through sites on the lower A section, reserve early as we do fill up quickly especially during the heart of the camping season.
Jun 15, 2019
Jun 14, 2019
We had a very quiet site which was fairly level and away from the main camp. The employees we met were all friendly and welcoming. The Lake Cumberland Marina is only a mile down the road and is in the process of being remodeled with a nice ships store and restaurant. We would stay here again if in the area.

CAMPGROUND RESPONSE / COMMENTS:

Lake Cumberland and it amenities is a really nice area to visit. We are so glad you enjoyed your stay with us.
Jun 10, 2019
No cell phone service or internet unless thru their WiFi at our site. Had to take a splitter off an empty campsite to get the cable working. Never could get both TVs working on cable though. Quiet spot though

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for your feedback. The cell provider AT and T does not pay to bounce signals off the cell tower 1/4 mile from our facility and therefore AT and T service is spotty.
Jun 06, 2019
Overnight. Pretty run down. Needs work.
Jun 04, 2019
everything was great.loved the pool.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our newly refurbished pool. Looking forward to seeing you again.
Jun 03, 2019
One of the best campgrounds that we have ever stayed in. The hosts were great. We will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay. Hope to see you soon.
May 31, 2019
Needs a lot of up grades
May 31, 2019
The people are great and helpful!!!! But the bathrooms were really dirty!!! and were not well maintained need some updating

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback which we use to constantly improve our facility.
May 29, 2019
May 28, 2019
Loved, loved, loved it!!! Can’t wait to come back in July. The grandkids had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time and Looking forward to seeing you in July.
May 27, 2019
Loved it there. Very friendly staff. Very helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for visiting us and please come again.
May 26, 2019
We stayed for a month at the Russell Springs KOA, The owner and staff were very friendly and helpful. We were there before the busy summer season and they were getting everything in shape for the summer crowd. The pool is very nice, recently renovated.
May 20, 2019
It was very comfortable the only issue was the cable. It was very sporadic.

CAMPGROUND RESPONSE / COMMENTS:

Our cable is state of the art digital cable signal provided by the area cable provider. We offer over 50 channels.
May 20, 2019
Great, low key KOA. Kids could play and be safe. Nice newly redone pool. Loved our stay there.

CAMPGROUND RESPONSE / COMMENTS:

So glad your enjoyed the newly refurbished pool. Please visit us again.
May 13, 2019
No complaints!
May 06, 2019
If you have a boat and like to fish you are missing out. Great staff and owner! Beautiful pool and almost ready.

CAMPGROUND RESPONSE / COMMENTS:

Dropping your line in Lake Cumberland's is a fisherman's dream. Our pool has been refurbished with new tile, coping stones and plaster and is ready for the summer season.
Oct 29, 2018
NEED A LITTLE UPDATING IN THE BATHROOMS
Oct 24, 2018
Very friendly staff but the grounds needed a little more trimming and the parking site we had needed to be graded. Otherwise nicely secluded and quiet.
Oct 22, 2018
Oct 22, 2018
Oct 21, 2018
Good site worked out great
Oct 21, 2018
My son and I use this KOA for a Fall fishing trip each year. It is reasonably close to Lake Cumberland and serves our purpose. The grounds are well kept and the staff is nice and helpful. It would be very helpful to have a fish cleaning station set up within the park as the nearby marina has very poor facilities. Cleaning fish without running water or lights is not easy.

CAMPGROUND RESPONSE / COMMENTS:

Fall is a great time to camp at Indian Hills KOA. Being only a mile from the launch ramp, we are the perfect location. We are so glad you choose to come camp with us each fall. Hope to see you again in 2019.
Oct 15, 2018
We had a great time thanks for being so friendly.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again in 2019.
Oct 14, 2018
The lady that runs the camp (sorry I can't remember names very well) is a sweetheart, super friendly, always willing to converse with you. Camp clean, quiet, and easy access to campsites. Had a great time while we were there.

CAMPGROUND RESPONSE / COMMENTS:

Sharon is a welcoming face at Indian Hills KOA. We are glad you have a wonderful time and look forward to seeing you again.
Oct 12, 2018
We arrived after dark and found it difficult to maneuver through the park; it was poorly lit and the gravel roads were steep, subpar with large ruts. The park is located deep in the Kentucky countryside and getting there on the narrow roads with a large RV is not recommended. The pool was closed, but undrained, so it was green with algae and gross. The laundry is clean but the appliances are old
Oct 10, 2018
Oct 06, 2018
We can't say enough about this KOA Russel Spring KOA. Our car broke down and we were towed to this campground. They went out of their way to make sure we were safe, had groceries, and anything else we needed. They were even kind enough to help our get our vehicle when it was repaired. Great Folks -- Highly Recommend.

CAMPGROUND RESPONSE / COMMENTS:

It was a bummer that you had truck trouble. We are glad we could help with getting your truck repaired. You will have to come back and see us sometime when you can have a carefree time.
Oct 02, 2018
Oct 02, 2018
Sep 25, 2018
Sep 23, 2018
Second time trying out camper. First time full hookup. WI-FI not the greatest only at times, I could have been doing something wrong myself. The staff was great, I felt the one person even went out of his way that was Mike. He helped with cable so I really did not need wi-fi. Very friendly staff and helpful. Quiet place
Sep 19, 2018
Staff is very friendly and helpful. Campground is dated and needs updates. Bathrooms very clean. Camp store was a little bare
Sep 18, 2018
Everyone was wonderful, friendly, helpful. Very nice place to stay.
Sep 18, 2018
Very helpful staff for someone new to RVing. Was an enjoyable visit.
Sep 18, 2018
We stayed for 3 nights and it was wonderful. The place was quiet and peaceful. The staff was very helpful and visited our campsite throughout our stay to ask if we needed anything.

CAMPGROUND RESPONSE / COMMENTS:

September is a wonderful time to camp with us. The weather is great and it is quiet and peaceful. We have to see you again.
Sep 18, 2018
Our stay here was a family trip with 3 families in celebration of a birthday and we REALLY enjoyed our stay! The workers were very friendly and they worked with us to get all our camp sites together on a busy weekend! We will be staying again!! :)))

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you choose to celebrate your birthday at Indian Hills KOA. We always try our best to get parties close together when they camp. We look forward to seeing you again.
Sep 18, 2018
I have no complaints concerning the staff. The staff were very friendly and helpful. Most of the resort is seasonal campers. The only spot available for us was with no shade trees and next to a busy parking lot. The pool was closed. We tried watching tv. The tv cable was terrible. The staff tried to correct it but the signal was too weak.

CAMPGROUND RESPONSE / COMMENTS:

We have a very busy weekend with the Value Card Appreciation Weekend and spots were limited. They provide state of the art digital cable provided by our local cable company that once downloaded to your TV provide a great picture and over 50 channels. We are sorry you were unable to access this.
Sep 17, 2018
Great weekend. The staff was friendly and very helpful. Just the get away we were looking for.
Sep 10, 2018
Very friendly staff!
Sep 10, 2018
Sep 10, 2018
Campground needs some work. bathrooms /. Showers were bad, upkeep of property was terrible, grass probably never mowed, very run down. Certainly didNot meet KOA standards
Sep 06, 2018
This campground is not up to the usual KOA standards. It us in serious need of repairs and cleaning up. There are to many permanent residents with dirty campers and cluttered campsites. Pool is crumbling and was dirty with a lot of bugs on top of the water indicating a filter problem. Apparently skimmer was not working adequately.
Sep 05, 2018
Absolutely loved it; staff was pleasant and was on site within minutes when a breaker went bad; pool was nice for grandkids
Apr 10, 2024
Located on the high banks of lake Cumberland the campground is quiet and reasonably priced. Spots were easy to get in and out of and utilities worked fine for the whole stay. Staff were friendly and facilities were nice.
- Sarah Hartman on Google
Mar 29, 2024
We have been visiting this KOA for about 25 years and we still love it!! Definitely recommend!
- Lisa Patrick on Google