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Campground Reviews

Sep 29, 2017
We have stayed here a few times before. It's a ok campground. The staff has always been friendly. Some of what I notice is getting a little rough. We always stay in the pull though section down over the hill.the road getting there is getting washed out and is very bumpie getting there.it needs some attention and work put in to it. We will probably stay there again since it's a ca.ground on lak
Sep 27, 2017
Unique
Sep 25, 2017
No cable tv or Wi-Fi. The space was too steep. Pretty area however.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your camping experience did not meet your expectations. Our cable company provides state of the art digital cable which requires that your digital TV searches for the signal for the channels. If that was not communicated to you we apologize sorry. We have completed phase one of WiFi and it reaches 100 ft from the store.
Sep 23, 2017
We had a really nice patio site without a lot of people on top of us. We were happy to be there for several days. KOA has been the campground of choice lately.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us. Come back and camp with us again.
Sep 14, 2017
Sites were very unlevel. Picnic tables were worn and mine was missing. staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We have picnic table on every site however sometimes a table gets moved by a previous camper. Please give us another try at meeting your expectations.
Sep 14, 2017
Very rough campground. Steep grades and sharp turns to navigate. NO WiFi coverage at our site. Good digital CATV though.

CAMPGROUND RESPONSE / COMMENTS:

Our cable company is very progressive and has state of the art digital cable which does provide a great picture.
Sep 13, 2017
Sep 12, 2017
Fabulous service. Wished the lots were more level. Plenty for kids to do.
Sep 12, 2017
Very friendly staff! Accommodations were great! By far one of the nicest campgrounds that I've stayed at this year. Will be back again next year

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a good time and we hop to see you again.
Sep 11, 2017
This KOA is located on 'the road less traveled,' which is exactly what we were looking for. We rented at pontoon at Alligator II Marina, which is just a short drive away. Thank you for the memories!

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great weekend with us and were able to get out on beautiful Lake Cumberland. Please Come back and see us.
Sep 11, 2017
Largely exceeded my expectations. Tent sites are indeed secluded and quiet, the site was clean and level, nice mix of shade and sun, and the location is wonderful overall. The restrooms and showers were also very clean. Last but not the least, the staff was extremely helpful and friendly. I will warmly recommend the Russell Springs location to other members of my club.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we exceeded your expectations. Please come back and camp with us again.
Sep 07, 2017
Great and very helpful staff! My wife got delayed in Boston due to flight delays from hurricane Harvey, I thought I would call and let them know I wouldn't be down on Friday 9/1 like I had reserved but would be there early Saturday morning. When we arrived sat they had given us a credit for Friday night which surprised us being a holiday weekend and we were very greatful for it.
Sep 06, 2017
The staff was wonderful and extremely helpful. The pool area was very nice as well as the mini golf. The sites however we're lacking. Sparse gravel and not very pretty. Our site was on a slight grade which meant hooking up the drains went all up hill.
Sep 05, 2017
The stay was great, even though it rained. We will be back.
Sep 05, 2017
It was nice. But in the middle of no where.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We are outside of Russell Springs on beautiful Lake Cumberland, the largest lake east of the Mississippi.
Sep 04, 2017
Campground is nice. Staff very friendly and helpful. Someone came out to assist with getting backed in to site. My only complaint would be that several people would use site C003 (it was a pull thru site) which was next to ours as a driveway cut through rather than using the road provided. This was noisy when trying to sleep.
Sep 04, 2017
We unfortunately had a rainy stay at KOA but staff was very understanding in letting us know if we needed anything to let them know.
Sep 01, 2017
The campground was nice, but there wasn't much around the camp ground to do. The workers were all pleasant and the grounds are well kept. For my first KOA campground, I'm satisfied. I expected the campground to connect to lake Cumberland, possibly with a beach front, and was disappointmented to find this wasn't the case.
Aug 30, 2017
Excellent time at campground. Staff was friendly and helpful. will stay again. Clean facilities and lots of fun at Bluegrass festival.
Aug 29, 2017
Disappointed that we had to request to have the bathroom/shower facilities closest to our campsite unlocked and was met with resistance and told there was only 2 people working that weekend. The bathroom was then unlocked.
Aug 28, 2017
Very friendly staff, clean facilities, spacious lots with shade, staff assisted promptly with request regarding cable, very close to the marina, enjoyed our 3 night stay
Aug 26, 2017
Aug 24, 2017
Unique
Stayed in the large cabin. It is very clean and well kept (with A/C!!!). The campground is well taken care of and nicely located next to Lake Cumberland. The owners are extremely friendly and helpful. I'm sure we will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are go glad you enjoyed the cabin and the Bluegrass Festival. Hope to see you again next year.
Aug 23, 2017
Unique
Stayed in the cabin with the loft. Very nice and spacious plus very clean. I would definitely recommend this place and I would stay here again.
Aug 23, 2017
Don't know why we've never stayed here before, but we're sure glad we found it! It is now our favorite campground in Ky. The grounds are well kept with beautiful landscaping. Love the surrounding wooded area. Everything is spotlessly clean inside and out. You just couldn't ask to be treated any better than the people here treat you. Can't wait to come back!
Aug 23, 2017
Bluegrass Festival was such a fun event! Happy we found this KOA.

CAMPGROUND RESPONSE / COMMENTS:

It was definitely good Bluegrass music. We have it the third weekend in August. Please come back again and see us.
Aug 22, 2017
Aug 22, 2017
We didn't stay long due to arriving late and leaving very early, so can't speak to much in the area. But our welcome was absolutely wonderful despite it being late (around 11:00)--super pleasant, engaging, informative, neighborly. Our tent site was spacious, flat, soft. Bathrooms were clean and a good size. All around wonderful experience if short.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. Please come again when you can stay longer and we can give you information about our beautiful lake area.
Aug 22, 2017
We had rented two cabins, and they were so nice! They were clean and had air conditioners!!!! The part that made this camp site so nice was that the owners were nice! They liked to talk to you and make sure you enjoy your time. I would definitely come back to stay.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us (and yes the AC was a real plus that hot weekend.) Please come back and see us again.
Aug 22, 2017
We arrived at night and the owners were fantastic and friendly! Escorted us to our site to make sure we found our way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Please come back again.
Aug 22, 2017
very nice campground and the family running the campground are great. Your camp grounds are clean and mowed. We enjoyed our one night stay and would come again if in your area. We have already told some of our friends. Big thank you from OHIO.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind comments (we love our Ohio campers!)We have the festival the third weekend in August so come back next year and bring your friends.
Aug 21, 2017
Bluegrass Festival

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for comming to the Bluegrass Festival. Hope to see you next year.
Aug 16, 2017
Great location close to lake
Aug 15, 2017
Need some attention to the drive ways to the sights. Nice place to stay.
Aug 14, 2017
The staff were very friendly and helpful. Since we were only staying one night while passing through the area, our stay was just ok. The lot we stayed on was on the lower area of the campground and leaves much to be desired. The gravel lots were uneven and the area itself was not inviting at all. Did not feel apart of the campground the way it dropped off and had no landscaping of the area.
Aug 14, 2017
Not up to par as other KOA's
Aug 14, 2017
Aug 14, 2017
Aug 12, 2017
The WiFi signal was weak where we were parked. The cable signal kept cutting in and out. Had a few issues with the lights flickering.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry you had problems accessing our new digital cable. We hope you come and camp with us again.
Aug 11, 2017
Everything was good except the cable service! Everything else was very good. Very pleasant! Very nice folks running the place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. I'm sorry you had problems accessing the new digital cable. We hope you come back to see us.
Aug 08, 2017
Unique
This KOA is very motorcycle friendly. Recommended
Aug 05, 2017
Staff was friendly. But the restroom where a ridiculous distance from cabin and tent sites.

CAMPGROUND RESPONSE / COMMENTS:

Our cabins are very popular. We have some cabins close to the restrooms. If you are our way again, reserve early and request a cabins close to the restrooms.
Aug 04, 2017
We had a death in the family, so we were going to be in and out of the campground a lot. The KOA members put us up front which worked out great. Nice peaceful campground.
Aug 04, 2017
need larger toilets! stalls too small.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your informative comments. Please come and see us again.
Jul 25, 2017
Nice and quiet, campsite was clean and easy to use, staff very helpfull and friendly. Only suggestions is skim the pool daily for bugs.

CAMPGROUND RESPONSE / COMMENTS:

Thanks you for camping with us and providing informative feedback.
Jul 24, 2017
The people where very nice and took care of problems promptly

CAMPGROUND RESPONSE / COMMENTS:

I'm glad that your issue was taken care of. Come back and camp with us.
Jul 22, 2017
We really enjoyed our stay
Jul 18, 2017
The staff is friendly and attentive. Some of the sites are in need of repair, and there is litter throughout the campground.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry your camping experience did not meet your expectations. We hope you continue to camp KOA.
Jul 16, 2017
Very nice campground. Would stay here again. Would have like better internet since cell phone coverage was so sketchy.
Jul 15, 2017
The non-refundable pet fee was half as much as the cabin we stayed in. The cabin was full of cobwebs, and dirty. The grounds around the front door was full of cigarette butts and a couple of beer cans. This particular KOA is disgusting.

CAMPGROUND RESPONSE / COMMENTS:

Our staff strives to ensure that the cabins exceed their expectations. We are sorry you have a less than positive camping experience with us. We hope you continue to camp KOA.
Apr 30, 2024
This KOA is visually appealing. The staff is polite and professional. This particular location may be a network deadzone. So, come prepared for service outages. With that being said, this location has endless potential for a fun vacation with the family.
- Chad on Google
Apr 10, 2024
Located on the high banks of lake Cumberland the campground is quiet and reasonably priced. Spots were easy to get in and out of and utilities worked fine for the whole stay. Staff were friendly and facilities were nice.
- Sarah Hartman on Google
Mar 29, 2024
We have been visiting this KOA for about 25 years and we still love it!! Definitely recommend!
- Lisa Patrick on Google