COVID-19 Update
May 15, 2020- Just like most of you, we too have many questions regarding our business and how and when we will be able to open and operate.
Here is what we do know:
1.) All reservations through May 21, 2020 are hereby cancelled and we have already reached out to those affected guests.
2.) As of May 22, 2020 we have been authorized to book new reservations for VERMONT RESIDENTS ONLY.
3.) Out of state guests that have reservations with arrival dates of May 22, 2020 through June 14, 2020 are hereby cancelled and we are actively reaching out to those affected guests. If we are able to postpone your reservation to a later date in place of cancelling it we would be more than happy to do so!
4.) For now it looks like out of state guests will be able to book reservations for June 15, 2020 or later.
5.) Please be advised that certain occupancy limits have been placed on us by the state and we will therefore most likely need to cancel certain reservations to be in compliance. We will continue to provide those affected guests with a one week notice of cancellation.
6.) Our pool will remain closed for the foreseeable future and will reopen upon authorization from the state.
What to expect upon arrival and during your stay:
1.) The Quechee Pine Valley KOA will continue to comply with all federal, state, and local orders, directives, and guidelines regarding COVID-19.
2.) We do not know for sure what guidelines will be in effect once we open but we are speculating the following will be in place (subject to change):
- Alternate check-in procedures
- Guests will be encouraged to wear face masks
- Social distancing will also be encouraged
- Possible quarantine for out-of-state travelers (we do not have details on this yet from the state)
- We have always maintained clean facilities that exceed the standards set forth by the health department and will continue to do so while incorporating any specific enhanced efforts to
mitigate the potential spread of COVID-19.
- Please be advised that the state of Vermont has mandated that guests complete and sign a COVID-19 Certificate of Compliance prior to entry into our campground. This will be included on your registration receipt for signature at check-in for your convenience. Please also know that a member of our staff will contact you at least one day prior to your arrival to complete a pre-arrival checklist. This will include paying the balance due and preparing the reservation for contact-less check-in. If you feel that your health is at risk by being out in public, and more specifically in a campground, we encourage you to stay home.
We greatly appreciate your business and continued understanding during these uncertain times. The information listed above is all we know currently and hope to update you with more specifics in the near future. You may continue to make reservations online or by phone at 802-296-6711 for arrival dates June 15, 2020 or later. To postpone or cancel a reservation please contact our front desk at 802-296-6711. This landing page will continue to be updated as more information becomes available.
Sincerely,
Your friends at the Quechee KOA
