Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Reserve: 800-562-6572

Info: 413-527-9862

Info: 413-527-9862

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139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Aug 16, 2018
Friendly staff, good service, just one shower which wasn‘t very clean
Aug 15, 2018
Personnel accueillant
Aug 15, 2018
Had to cut our stay short due to the weather. Campsite was getting flooded, big puddles surrounding tent. Toilets were very small, not very nice. Playground was messy, trash and dirty diapers. Lots of activities for the children unfortunately there was also a lot of waiting for them to start. We have stayed at a few KOA over the country and expected more. Seemed very run down.
Aug 15, 2018
Aug 15, 2018
Extremely frustrating to find; bad directions;no signs. Office personnel obviously did not know what they were doing. Was promised a level site; it wasn't. No lighting at nite, was like looking into a black hole. This C.G. is certainly not campground; it is 70% permanent summer camps On Wheels. The worst KOA I have ever used. Rich Adkins.

CAMPGROUND RESPONSE / COMMENTS:

not sure this is the right KOA as the full hookup site you stayed on is level and we provide directions with every confirmation email sent along with having blue camper signs leading guests in from the major interstates to us. Although we do not have lights on the road in the campground all our restrooms and buildings provide lighting for the exterior an surrounding area.
Aug 15, 2018
Small campground but a decent place to spend the night. Good internet speed and cable tv.
Aug 15, 2018
This was our first trip in our "new to us" RV. The staff was very helpful throughout our stay. It was a nice campground in which to relax and unwind.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. I will share this with the staff at our meeting as they are always trying to make sure every camper enjoys their stay. Glad to see you are enjoying the RV!
Aug 15, 2018
IT started raining very hard during our stay. The campground flooded and our tents where in the path of the running water. When we complained that we are unable to sleep in those tents, rather then offer us one of the empty cabins they told us there where hotels down the road. The store closed very early, by like 6pm so we were unable to get firewood for a campfire. My nephew did love the pool .

CAMPGROUND RESPONSE / COMMENTS:

I am sorry you didn't enjoy your stay with us. we have had a very odd rainy summer and unfortunately do not and could give every tent resv a free cabin when it rains. If we have an open cabin and the weather is bad we will gladly offer a great discount on the cabin for the night. We also always leave wood in front of the store and use the honor system they will pay for them in the morning.
Aug 14, 2018
We have stayed in years past and all has gone well, but this year was very different. Pat, working at the front desk, was very difficult to deal with, gave attitude when questions were asked or concerns were expressed. She refused to tell the amt the card was being charged prior to swipping the credit card. Pat seemed very put out to have to deal with customers. Unfortunately we won’t be bac
Aug 14, 2018
We had a great time, the steak and lobster night was soo fun and delicious. I would like to see the restroom & shower facilities expanded and updated. But neither were a problem in any way for us.
Aug 14, 2018
Aug 14, 2018
Aunque el clima no ayudo,,nuestra experiencia fue grandiosa. ...
Aug 14, 2018
Aug 14, 2018
It was okay.
Aug 13, 2018
Aug 13, 2018
The campground was not very clean. We were only there for 3 nights and finally on the third night someone barely cleaned the bathroom (which included a very clogged toilet). We enjoyed the pool and all of the kids activities and games. My daughter loved finding all the hidden coins around the campground. The staff was very friendly.
Aug 13, 2018
The upper portions of the campground have lots of seasonal sites with decks, sheds, lights and tacky lawn ornaments. Personally, I don’t like being mixed in amoung those. But the lower part of the campground has open grassy sites that were all transient and much more appealing. Some of them even have a nice view. As long as I can get one of those sites we will go back.
Aug 12, 2018
The site was clean and the staff was great!
Aug 11, 2018
The bathroom facilities are severely lacking. The two previous KOAs we stayed at on this 2-week trip were wonderful. It’s obvious that they have too many employees and have not put money into repairs or improvements in several years. Also, the campers near us had no respect for quiet hours... having movie night outside their camper until 12:30 when I made them turn it off. Just not good.
Aug 10, 2018
I understand the area had A LOT of rain but there were 3 dry sites right beside us that were empty the night we stayed. We were walking in dirty water when we stepped outside. I put our carpet out over the water to keep our feet cleaner then was told that we would be charged $100 for killing the grass???? What grass, we were in mud. We were there 18 hrs., pretty sure the 'grass' survived.

CAMPGROUND RESPONSE / COMMENTS:

This year due to increased use of outdoor mats we have had to implement a no mat policy on grass sites as after multiple 18 hr stays the grass does infact die an create dirt spots. I am not sure where you had mud on site as you where in one of our deluxe pull thrus an they all have grass and crushed stone pads for trailers.
Aug 10, 2018
Facilities are badly neglected. Seasonal and permanent campers give the feeling of a trailer park rather than an RV Park.
Aug 10, 2018
Nice gravel tent sites, quiet park, cute game room
Aug 10, 2018
Nice campground, friendly staff.
Aug 09, 2018
Great place to stay. Thanks again!
Aug 09, 2018
My family and I had a blast camping! We loved all the campground had to offer! Especially the Sunday breakfast, fire truck rides and Saturday night DJ dance party !
Aug 09, 2018
This is a nice campground with very nice workers. There was some work being done near the exit that made entering and exiting difficult and sometimes congested but I’m sure it will be nice when completed.
Aug 08, 2018
Our stay was nice. The staff is friendly and helpful and the campground was clean. Quiet hours were maintained, which I appreciate. The kids had a good time. The one major problem that I had during my stay was that there are many, many fast moving golf carts zipping around always. This made me nervous about my small children and their safety if they wanted to go play, but had to cross roads.
Aug 07, 2018
When we first pulled into the campground our first instinct was to turn around and leave. The entrance is a complete mess and leaves a very poor first impression. Not typical of the KOA’s we’ve been too. Our site was big and the pool and playground were decent but the bathrooms were very dirty. Really the only saving grace was the cute country store a short drive away. A definite disappointm
Aug 07, 2018
Loved the upgraded site we had. Ironically it’s the first time in DECADES that I didn’t bring a dog and there was a kennel on the site. Great idea. And I personally ABSOLUTELY LOVED the swing.
Aug 07, 2018
When I arrived a KOA worker introduced himself and helped me to back in my trailer. The campsite is shaded which is nice especially during this hot summer. Thanks for putting up tents for shade at the pool. Loved the location of the campground which is surrounded by country fields and farms.
Aug 07, 2018
Always a joy! The staff is so helpful and friendly, Michael, Jerry, Jen, Dustin, Will to name a few. I love all the fun activities and the new sluice box was so much FUN!!!! along with the squirt gun wagon ride, firetruck, pool and don't forget the fried dough. I will be back again.
Aug 07, 2018
The mediocre rating is because the power kept going out so many times. It would go off and on, off and on, then stay off. Not good for electrical systems and appliances.
Aug 07, 2018
It was pretty trashy. Many of those seasonal campers have no pride in their sites and are pretty run down. Without the seasonals bringing the place down it would be wonderful.
Aug 07, 2018
Laundry and ability to change spots was OK. Everything else was a disaster. Men fighting in the pool. Staff joy riding in golf carts. Roads in poor condition. It appeared that most campers were permanent residents.
Aug 06, 2018
Aug 06, 2018
Campground was clean & quiet, staff was very nice, pizza was terrible. Campsite was not great for our MH. When parked, the fire ring was right where you step out the door - so not useable. The pull through sites seemed better laid out, with the fire pit to the rear of the site. The weather over the weekend was extremely rainy, so we did not venture out to see any activities.
Aug 06, 2018
Aug 06, 2018
Loved the wooded sites. Plenty of anenities to keep people enjoying themselves. Everyone friendly.
Aug 06, 2018
Great time!
Aug 06, 2018
When they say you can stay in the back just pay the extra to stay up front. The way back is way back! Not within walking distance of anything. Overall a nice campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. The sites out back are over a 1/2 mile away from the office and most activities.
Aug 06, 2018
Staff verbally assaulted my wife accessing her of speeding upon reentering which was untrue. I looked at the speedometer and she never exceeded 5 mph. What's worse is that the staff allowed a non staff member to also verbally accost her which was unacceptable. We will never return to any KOA and Will vigorously discourage anyone from EVER staying at a KOA.

CAMPGROUND RESPONSE / COMMENTS:

This guest was clearly speeding and took the staff member about a 1/4 mile to catch up to them to get them to slow down. It was after 9pm and dark there was an event by the pool that they just sped past. They were going fast enough that a concerned parent felt the need to inform them to slow down as they had children playing nearby. I will never apologize for enforcing a rule for safety of campers
Aug 06, 2018
Staffs were not friendly, miscommunication between front desk and housekeeper.

CAMPGROUND RESPONSE / COMMENTS:

This guest booked online for one of our cabins with 2 adults and 2 children and tried to sneak in 3 adults and 5 children and was upset when he was informed he would have to rent a site for safety reasons as he was exceeding the occupancy limit on the cabin.
Aug 06, 2018
It was a nasty Rainey day

CAMPGROUND RESPONSE / COMMENTS:

Sadly we had experienced over a week of rain during your stay. Hopefully we have a nice sunny day the next time you are staying with us to enjoy all our great amenities!
Aug 05, 2018
Follow the directions on the their website and not your GPS. Use Exit 3! We enjoyed the Exit 2 drive, but the RV wasn't quite a fond and struggled up one of the hills. Exit 3 allows a much easier drive to the park.
Aug 05, 2018
It was a wonderful 2 days stay in the deluxe cabin, staff were very friendly. Highly recommended
Aug 05, 2018
Very nice campground
Aug 04, 2018
Aug 04, 2018
very pretty countryside and hiking apots to see water falls.
Aug 03, 2018
Nice campground! Grass was extremely muddy on campsite
Aug 02, 2018
The KOA is gem!!
 

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