Campground Reviews

May 12, 2025
Nice campground. Hannah made us feel welcome.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We'll pass that message along! She loves hearing that she helped make a great stay for our guests! We hope to see you again
May 12, 2025
This review has been removed by KOA due to profanity.
May 11, 2025
May 11, 2025
May 11, 2025
Doing a great job.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate that very much! Thank you for your kind review, and we look forward to hosting you again in the future
May 11, 2025
Clean facilities, very friendly staff. Bathrooms clean, showers with plenty of hot water. Grounds well-kept. Beautiful campground setting - the way KOA should be. Will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We really appreciate it. We hope to see you again soon!
May 10, 2025
Very relaxing Campground is clean neat and quiet love the trains when they go by makes you want to sleep better at night
May 10, 2025
May 10, 2025
Just a quick overnight stay on our way home to Oregon from Arizona.....the staff were very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review, and we're glad you stopped in! Safe travels!
May 09, 2025
Clean and quiet. Easy in and out

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! Customer convivence is our number one priority, and we're glad We hope to see you again in the future
May 09, 2025
This KOA was so quiet and immaculately clean. The front office staff were easy to communicate with and friendly. We will definitely return and highly recommend this location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We're glad you had a good stay with us, and hope to have you back for another one. Have a great day
May 08, 2025
Staff very friendly & helpful. Clean camp. Location is on a slope so parking sites are not particularly level, but workable. Train tracks only a few blocks away. Nice clean mountain air.
May 07, 2025
The site we picked was next to a permanent resident who had a utility trailer parked behind his motor home which held a large smoker and his personal belongings. We were subject to the smoke from the smoker as well the smell of marijuana. I realize marijuana is legal in California but that doesn't mean I want to be subjected to it.
May 07, 2025
May 07, 2025
May 07, 2025
We stayed in campsite # 4 . It had a cement patio with fire pit and a table with chairs and umbrella . Pine trees for shade all around the grounds were beautiful. # 1-4 would be our choice again for our A Class Motorhome.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you had a great experience and enjoyed the site and environment! Looking forward to your next stay!
May 07, 2025
The park, in general, is beautiful and the staff are so very kind, helpful, and dedicated. Did not have dog bags/ receptacles and using trash can in dog park was awkward and drew flies. Sites seemed to need a little maintenance but park could still be going through post winter cleanup. And i would still stay again... probably soon.

CAMPGROUND RESPONSE / COMMENTS:

So we do have dog bags, they're stocked in the green boxes next to the dog park. Our staff will go and take a look today, and get that area looking pristine! Thank you for bringing this to our attention.
May 07, 2025
Office staff was friendly and very helpful. Laundry room was clean. I loved the wooded grounds. The only minor improvement could have been a Paw Pen site and the Premium site not next to check in--maybe slightly more private would be appropriate for premium spots.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this suggestion! We are working on paw pen sites, as well as waiting for permits for additional premium sites, that are a little more private. We hope you come in to check them out when they're ready!
May 06, 2025
May 06, 2025
I made a reservation online and didn't get a confirmation email, so I called the Mt Shasta KOA and they told me I didn't have a reservation and make to a new reservation, I did and received a confirmation. I found the confirmation in my spam folder & called the same person back, and told him that I found the confirmation & to cancel the reservation he said I wouldn't get charged, BUT I DID.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for confusion the reps explanation caused. All reservations will charge once confirmation is sent, but we will do our best to quickly reverse these charges, as with the first transaction discussed here. Thanks for sharing your experience, it will help improve our customer service.
May 05, 2025
Very clean and easy to access our spot. Did not meet host as we arrived after hours. Checkin was easy
May 05, 2025
Great stay! Huge camping spots with lots of trees. Very friendly staff upon arrival. And clean bathrooms/showers.
May 04, 2025
May 04, 2025
May 04, 2025
I'm glad I found this place. It was my second stay in two weeks. Next time I'm planning on renting one of the cabins. I live in Sacramento and Mt Shasta City is about 4 hours away. I love the little town for what it is. All the people I meet are friendly, cordial and fun to be around. This is definitely a "go to" for me. Thank You guys and gals!
May 03, 2025
Great 1 night stay in a small campin cabin that had an open, spectacular view of Mt. Shasta! Beautiful! Staff are beyond friendly���
May 03, 2025
Clean and friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

thank you so much for your review! We hope to see you again in the future
May 03, 2025
Get rid of the speed bumps. They are hard on RV suspension systems. Cite the couple of speedsters and leave those of us who obey the speed limit alone. Punishing all for the faults of a few is stereotype Democratic Party mentality. Enjoyed the campground except for the SPEED BUMPS!!!!!!!.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience the speed bumps had on your stay. These are for the safety of pedestrians, as a "cite" would not do well on prevention. If anything comes in safer for foot traffic, we will do what we can to switch at that time. Thanks for your input and your stay with us!
May 02, 2025
May 01, 2025
May 01, 2025
Beautiful, quiet, and relaxing!!
May 01, 2025
Love this rv campground. Not sterile - tenting and rv sites are on natural ground - like real camping. Staff are very accommodating and courteous. Park sits on slope so some leveling is required. RV spaces are smallish. Beautifully wooded throughout. Nice doggie park. Lots to do in the area which keeps us coming back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind review! We are working on getting everything re-leveled as we speak. We hope you come back again so you can see our park in its full Summer swing.
Apr 30, 2025
Friendly staff. Nice quiet campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest during your travels! We hope you visit us again!
Apr 29, 2025
A great place to stay with friendly people who work there.
Apr 29, 2025
Beautiful, quiet & awesome staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we welcome your next stay with us!
Apr 28, 2025
The manager was so nice. we were freezing tent camping so she lent us a heater for the night, so thoughtful and a beautiful site

CAMPGROUND RESPONSE / COMMENTS:

The nights indeed get chilly this time of year, and heartwarming to know our staff went above and beyond to make you comfortable on your stay! WE hope to have you back! Thanks for being our guest!
Apr 28, 2025
Great site, all the necessities, easy access to the freeway, reasonably priced for california.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us on your travels, hope to have you as our guest in the future as well!
Apr 27, 2025
Friendly staff. Beautiful, natural setting. Nice store. Laundry facilities could use more machines. We did not use the bathrooms or showers. Very close to town and centrally located to many activities and sites. Overall a wonderful place to stay.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for being our guest! Thanks for the gracious review, we welcome you back anytime.
Apr 27, 2025
Great location, friendly staff very clean.

CAMPGROUND RESPONSE / COMMENTS:

It is a pleasure to have you, we look forward to future visits!
Apr 26, 2025
Good
Apr 26, 2025
We love this campground. Ever since the new owners took over, they have been working diligently to make improvements so every stay is better than the last. We don't mind the trains that come through the city so are always able to sleep well. The staff are all very welcoming, helpful and kind. It's also a very dog-friendly location which we appreciate very much.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your acknowledgement of all the improvements we continue to make for a more pleasant and comfortable stay for our guests, and even their fur babies! We look forward to your next visit with us!
Apr 26, 2025
I only gave 2 stars for this KOA because as one adult traveling with two young children, it makes no sense to me that I would be given a cabin at the complete opposite end of the camp ground from the only restroom. The cabin door was half window with no curtain. The window that had a curtain fell off in my hands when I tried to close it for the night. And I just didn't feel very safe while there.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your comments, and our completing maintenance in that cabin presently, including the shades you speak of. If on future travels you mention a need for closer proximity to the restrooms, please ask our staff or note in your reservation requests and we will do our best to accomodate.
Apr 26, 2025
Once you get into the park, it was nice. The problem is the entrance. The only road in and out is a little narrow and has a couple large trees right by the road. Not good for large rigs. But it is doable. If you go very slow. If just one of those trees was removed it would make a huge difference. For that reason alone, we would not go back.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your comments, and wish you safe travels! All feedback helps improve our grounds continuously
Apr 25, 2025
Beautiful campground. I arrived at night, after hours and when I got up the next day, I was surprised to see that I had camped at the foot of Mount Shasta! Gorgeous view, friendly/helpful staff, clean facilities, free coffee…everyone was smiling and happy. Overall great experience. I will definitely be back. TY!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to stay with us! We enjoy accommodating our guests and are glad to know you were met with exceeding expectations!
Apr 23, 2025
Thanks to Tim and staff , our favorite local spot.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for frequenting our kampground! We hope to have you many more times to come! We look forward to you!
Apr 22, 2025
very kind!
Apr 22, 2025
We had a large group that gathered from Oregon and California. We all agreed it was a nice place, enjoyed the horse shoe game and the beautiful Shasta Mountain. We all agreed that it would be a meeting place again

CAMPGROUND RESPONSE / COMMENTS:

We appreciate all of you visiting and enjoying your time as our guests! Nice to hear you also enjoy our amenities and the mountain! We would love to have you back! Thanks so much!
Apr 21, 2025
great place!
Apr 20, 2025
We arrived at 4:30pm on a Friday, office closed. So we had zero interaction with staff. They didn’t leave a restroom code so no way to access restroom. Weak WiFi. Otherwise was fine for one night.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the restroom issue, as the code will be on the map included with your check-in envelope. The wi-fi is an ongoing improvement as the whole area being still rural level and much natural surroundings, does struggle with service. Thanks for being our guest.
Apr 19, 2025
Apr 21, 2025
Mountain cottage in California was good experince after Canada:)*
- Canan Aladag on Google
Apr 18, 2025
Walking distance to DT. No sidewalks though.
- Anonymus 2 on Google
Apr 15, 2025
This KOA is gorgeous!! We've stayed at many KOA's all over this country. Pulling in was magic through the trees and then Mt Shasta!! Wow!! The staff was extremely friendly and helpful. Thank you!!! I wish we could have stayed longer and I sure hope we come back. Oh!!!… the town of Mt. Shasta is minutes away for dining too. It was perfect ❤️
- Amber Lawrence on Google