Mount Shasta City KOA Reviews

Remodel of Bathroom in Progress

Campground Reviews

Jul 31, 2020
Good overnight. Entrance/exit road way to tight. If you meet someone, somebody is going to have to back up. This is not a good situation for fifth wheels and RV’s pulling vehicles.
Jul 31, 2020
The staff is very friendly and helpful. They make you feel very welcome the moment you arrive. The grounds could use some upkeep. A little bit weedy, needs new gravel and some of the spaces are close together. But we will stay again.
Jul 31, 2020
Jul 31, 2020
Temperature was delightful. Staff were friendly and efficient. The camp is essentially at the foot of Mount Shasta and centrally located for easy access to a variety of outdoor adventures and activities.
Jul 30, 2020
The entire place was clean and cute, super close to everything, nice large space, mostly friendly staff. Only down mark would be the dump station had no water
Jul 30, 2020
I did not have the impression that the campground was taking the Covid-19 virus seriously. I felt that they could do a better job of promoting the wearing of masks and social distancing.
Jul 30, 2020
We had a wonderful stay at Mount Shasta City KOA. We stayed a a deluxe cabin. It was very clean and comfortable. The campground is right outside the city so close to everything.

CAMPGROUND RESPONSE / COMMENTS:

Happy you had good time. See you on your next visit.
Jul 30, 2020
Had a great stay!!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay. See you on your next stay.
Jul 29, 2020
Park needs work. Poor wifi, power issues at some of their pedestals. Managers are good people. Patrick the electrician, friend of the owner, not KOA is rude and threatening and needs to be removed from this park.
Jul 29, 2020
I didn't see social distancing in the camp ground and when we went into our campsite there was dog poop everywhere. No one picked it up or cleaned the area of the campers that had it before.
Jul 29, 2020
The folks that work there are friendly. Campground is in the redwoods, so there is shade. I suggest that Koa creates a policy that folks make wood fires only. All around us people were using charcoal with charcoal lighter fluid, and we were breathing that smoke for most of our stay. https://www.thecloroxcompany.com/wp-content/uploads/kingsfordodorlesscharcoallighter-sg-sds-en.pdf
Jul 29, 2020
All the staff was very friendly. The cabin was really nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit. We are happy to hear you had a great time. See you on your next visit.
Jul 29, 2020
Great little campground with camping ambiance one should experience. Shade trees for many sites, nice pool & playground for kids & great sites for tent campers. Everyone was friendly & helpful beyond normal. Lost my 50A/30A converter & they happily searched and found one to loan me. Off in distance was an occasional very faint train whistle from town that added a nice touch! Will come back again!

CAMPGROUND RESPONSE / COMMENTS:

We are happy you had a great time. See you on your next visit.
Jul 28, 2020
Staff was wonderful. Park grounds need cleaning up and more gravel. Lots of dirt and dust when people were driving through.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit. We will look into that.
Jul 28, 2020
The campground did not seem well managed. There was not an after hours check in packet for us. The person who came to help from across the street (who had a key to the office) was unprofessional. The trash was overflowing.
Jul 28, 2020
We had a great time...cabin floors were really dirty is our only complaint

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit. We will look into that. See you again.
Jul 28, 2020
The campsites are set among some beautiful, big trees. However, this campground is also very close to the train tracks. The train rolls by 5+ times per night blaring it's whistle. If you are a light sleeper, I do not recommend you stay here. My wife was not able to sleep either night we were there.
Jul 28, 2020
If we were in our RV I might have had a better opinion. Tent Camped. Campground table was filthy. Not sure if it had ever been washed. Bathrooms where dirty, used toilet paper around the edge of campsites. Railroad runs all night long with horn blasting & significant highway road noise. The good? Beautiful campground trees.
Jul 27, 2020
Office staff seems to be not accommodating when arriving 10 minutes early.
Jul 27, 2020
Unfriendly receptionist at register. First KOA I have ever been to so poorly run. Will not be back. Felt like cancelling my membership, but one bad experience doesn't warrant condemning your entire organization.
Jul 27, 2020
Clean campground. WiFi was terrible. Cable TV did not work.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are looking into updating.
Jul 27, 2020
Jul 26, 2020
WIFI didn't work ALL WEEK. Worked 1st day and that was it. When asked we were told working fine until the day before we left the gentlemen in the office said they are trying to get rid of the old Internet Company because it isn't good. HMMMM!
Jul 26, 2020
Jul 26, 2020
We really appreciate the staff and the cleanliness of the park. To bad so many guest have poor hygiene. I don't know how many times I saw grown men use the restroom and not wash their hands. Really gross. It used to be a joke. Now it's a little more dangerous than a joke....
Jul 25, 2020
Rv site was not level an sewer connections were extremely far from where site was most level. Cable was not working at campground. Water was turned off nightly for maintenence. Really a most inconvenient situation. Maintenence needs to work on grading sites an pay attention to inconvenient hook up. Would not stay here again, unless site was level an hook up worked and were convenient. Pomaintenanc
Jul 25, 2020
We enjoyed our stay. The hosts had prepared for the COVID with signage and screens. The concern we had was the amount of people that were not wearing masks in the common areas. Often we felt very unsafe. It is a difficult situation for the hosts but maybe there needs to be more monitoring of the facilities.
Jul 25, 2020
Pretty loud with the train going by every couple hours. The overall KOA was clean, however, and a nice layout.
Jul 25, 2020
No WiFi in our site. The sites were just dirt so when it rained, the site was mud. The cable connection was bad and the trees on either side of the driveway need to come down. Having an extra large 5th wheel, we didn't have a lot of room.
Jul 24, 2020
Jul 24, 2020
It's a beautiful place set in a tall pine and cedar forest with majestic views of My Shasta. All the women's facilities were kept clean. There were plumbing problems in the men's area, but owners were quickly started repair. We were late July, it was HOT and dusty. Our cabin was clean and we'll maintained. We will definitely go back.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear that you loved our view and everything was clean and ready for you. We will see you on your next trip and travel safe.
Jul 24, 2020
This facility was very run down and not cared for. The grounds very dusty and dirty. RV site pad was dirt and fairly unleveled with trash, plastic forks etc scattered about. The pool was a bit discolored. Basketball court hoop was broken etc. it served its purpose as an overnight stay as we did not need to use any of the amenities but I would not recommend it for anything more.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that you weren't happy with our campground. We have been working on renovating our facility, and we still have more work to do. Please come back and visit us again in a few months.
Jul 24, 2020
Beautiful setting. Could have used another bathroom.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.... happy to hear that you love our view...We are working on remodeling the bathrooms....
Jul 24, 2020
Very dirty restrooms.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear that you had a bad experience with our bathroom. We are working on remodeling our bathrooms... Please revisit us.
Jul 23, 2020
Jul 23, 2020
The owners were quite nice but the place feels a bit run down and needs some upgrades. We could not dump our black and grey lines as the site dump was backed up, and so was the empty spot next to us. The electrical hookup sparked a bit when I plugged in. The cable was out too. The dog run seem uncared for. Could hear train running at 11p, 12a, 1a and 5:30a. We would stay somewhere else next time.
Jul 23, 2020
Our site had trash, watermelon rinds left in it. Site not very level.

CAMPGROUND RESPONSE / COMMENTS:

I'm so sorry to hear this, and I wish you would have bought this to our attention so that I could have taken care of right away. I will speak to our maintenance guys.
Jul 23, 2020
We arrived at the campsite and we had a lovely spot. Greg was so helpful and came to make sure everything was all comfortable. The improvements being made are very much noticeable. Thank u will be back next week!!

CAMPGROUND RESPONSE / COMMENTS:

Happy you had a good time. See you on your next visit.
Jul 22, 2020
Shasta is a lovely area. The Campground is in a good location, with a nice store and a small pool and playgound area. The tent sites were really nice under the trees. My only complaint was the amount of trash overflowing in and around the restrooms! The bathrooms were left dirty overnight, but I did see someone cleaning the next morning.

CAMPGROUND RESPONSE / COMMENTS:

Glad your stay was lovely, understand the trash issue overnight.We will see what we can do to fix this.
Jul 22, 2020
We were only there for 1 night as we were just passing through. The staff was friendly, and it was a packed house (full). Grounds were well maintained. restrooms were clean outside the sand on the floor due to it being mostly a dirt lot.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a good time. See you on your next visit.
Jul 22, 2020
The owners and help are very nice! But the bathrooms really need more cleaning-the showers are dirty and the shower curtains need to be washed or replaced.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a good experience; the bathrooms are being remodeled, so you will see new bathrooms when you come back.
Jul 21, 2020
Jul 21, 2020
Jul 21, 2020
We come every other year or so and have a blast.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit. See you next time.
Jul 21, 2020
Very memorable thank you

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear that you had a great time... we will see you on your next trip...
Jul 21, 2020
Would’ve gotten five stars but the state of California doesn’t want people to enjoy their lives

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit. See you on your next visit.
Jul 21, 2020
Everything was as we expected and it was a good stay

CAMPGROUND RESPONSE / COMMENTS:

Safe Travels, and come back and see us.
Jul 21, 2020
Had a great time. The only thing you couldn't control. Beach was closed because of covid 19. We had a great time. The stars shined bright.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit.See you next time.
Jul 21, 2020
Great location, convenient and close to freeway and nice campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, safe travels, see you when you come back.
Jul 21, 2020
People were helpful and friendly. Sites were too close and exposed. Location abutted residential.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you didn't like your location for your stay, but was happy to hear the people in the office were helpful for you.
Aug 02, 2020
Camped at this KOA a few times throughout July, staff was incredibly nice, helpful and great to be around. Great place to charge electronics, do a camp fire, wash up and meet some interesting people. Thank you for everything.
- Gabriel & Hemma A on Google
Jul 31, 2020
Nice campground friendly people
- Charlie Abee on Google
Jul 30, 2020
Clean. Nice place to stay just off I-5. Enjoyed a nice walk along community path.
- Kevin Hand on Google