Mount Shasta City KOA Reviews

Campground Reviews

Nov 12, 2019
We like the park, as it is close to Mt Shasta if you want to walk into town. We were in site 26, unfortunately the hookups were not in the midde of the space but at the end which made it harder for our RV to hookup too. Staff did offer to go to Ace and pick up sewer line which was super nice. Wifi and were great if you are looking for that.
Nov 11, 2019
Nov 10, 2019
Staff was FABULOUS Facility was a bit dark. Coming in after dark made it very hard to find. Couldn’t find a garbage can when we were leaving On the plus side, beautiful setting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the information will work on more lighting. We do have garbage cans near the front office and the dumpsters are located at the exit so when you leave its convenient to take out the trash. We do hope to see you again.
Nov 02, 2019
Clean camp, the staff are very nice and helpful. The only thing negative was the train that comes through several times a night. Otherwise, a great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us we wish that train would go away too. We do hope to see you again.
Nov 01, 2019
Great place, small town, country feel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we hope to see you again.
Oct 31, 2019
Nathan was most gracious to this disabled vet, Had a great time in a lovely camping area. Slept a lot and left again at O'dark thirty - Than You!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and the Camp Host. We hope you will come back to visit us again!
Oct 30, 2019
It was just a quick stay. Very happy with the price and the host was very friendly. Thanks

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 29, 2019
Oct 29, 2019
Oct 29, 2019
Needs handicap rails in bathroom and showers also something to sit on outside of shower . Great host best we have stayed in thanks. so

CAMPGROUND RESPONSE / COMMENTS:

We are currently working on updating the bathroom ware! We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 29, 2019
No tv or internet/wifi which I paid for....and no one around to talk to about it...very disappointed. Otherwise things were fine.

CAMPGROUND RESPONSE / COMMENTS:

The Cable/WiFi are amenities offered by the park. There is Cable/WiFi in that site, also a number listed on the front door for guests to contact in case the office is not manned because everyone is outside working! we are sorry to hear that you didn't enjoy your stay but hope you will come back to give us another shot to improve this for you!
Oct 29, 2019
Staff was very friendly and accommodating! The campground is well taken care of with a nicely stocked store and big game room, pool & playground. Close to downtown Mount Shasta, which has nice shopping and restaurants. When we arrived, the entrance appeared to be tight with a beautiful curvy treed entrance. No worry just take your time, we had no problem with a 40’ class A pulling a truck.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 28, 2019
Oct 28, 2019
Very friendly and helpful fellow at the desk. All worked well and site and facilities very clean and easy to access. Thank you. Mt Shasta was beautiful especially at sunset ! Jane Richardson.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay Jane and hope you will come back to visit us again!
Oct 27, 2019
Oct 26, 2019
Excellent staff.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 23, 2019
Oct 23, 2019
Camping cabin stay, generously switched by Nathan, after my second thoughts about a tent site in freezing temps. Very patient and kind with all the road-weary who came thru the office at check-in. No doubt crazier during the busy season, but likely still pleasant. Plenty birdy, even this late in the season. All very worth the rumbling nightly trains passing near! Ask about the wine avail there!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 22, 2019
Nathan is very professional. We rolled in late and he was still there, either lives on property or whatever, but checked us in personally, he did not need to do that.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 21, 2019
it was clean thank you nathan
Oct 21, 2019
Nathan was so accommodating to me when I came down he put me up in a cabin immediately because it was raining and just the best customer service ever I really appreciated him!!

CAMPGROUND RESPONSE / COMMENTS:

I am very happy to hear that you enjoyed Nathan as much as we do and hope you will come back to visit us again here!
Oct 20, 2019
Oct 20, 2019
Arrived at this KOA on 10/13/19 for 1 night stay. My account showed I had 33,150 points available for redemption. Wanted to use those points to cover the stay. After several attempts Nathan, who said he was the Manager, was UNABLE to use our Points to cover the stay! Ultimately, he was only able to process the standard10% Membership discount for our stay. WHAT HAPPENED TO THOSE 25,000 POINTS?
Oct 20, 2019
Great location for an overnight along Hwy 5. Nice staff. Clean sites. Beautiful Fall color right now.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 20, 2019
The bathrooms need updating. The bathrooms were freezing cold (mid-October), the men's shower area had nowhere to sit while dressing and undressing... tough when you're a senior, and if the toilets were flushed when you were in the shower, you got SCALDED! The floors also needed a good scrubbing.

CAMPGROUND RESPONSE / COMMENTS:

We are currently working on Deep Cleaning the whole campground amenities, and have turned on the heaters in the restroom for the cold months! Also working on getting updated seats for the restrooms. We do hope you come back to visit and hopefully by that time these items will have been addressed!
Oct 20, 2019
WiFi was out. I was given the restroom code but not the WiFi. When WiFi was available there was nobody around to ask about the code. Office was closed well passed the 8:15 posted opening. One lady checked in late and had go out of the park to the gas station and use their restroom. Very scenic campground.

CAMPGROUND RESPONSE / COMMENTS:

the WiFi code should have been listed on your map upon arrival. We are very sorry for this there is also a number listed on the door for any codes needed you can always call the after hours emergency number listed! we do hope you come back to visit!
Oct 20, 2019
great as usual

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 19, 2019
i love staying at KOA MSC. beautiful campground, walking distance to town, friendly and professional staff. nice sites, good clean showers.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 19, 2019
The KOA was very well maintained, and we had a wonderful stay. Scenery all around is beautiful.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you enjoyed your stay and hope to see you guys again!
Oct 17, 2019
Never a problem only place we'll stay when traveling north and south great people

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 15, 2019
Oct 15, 2019
We arrived about noon. No one in the office to help us out. They left an envelope outside. Sign on the door said they would be back at 3, so we couldn't talk to anyone and couldn't buy anything in the store. They weren't. No one in the office for the 2 days we were there. We watched as RV after RV arrived looking for someone in the office. The K9 area was not great.

CAMPGROUND RESPONSE / COMMENTS:

Due to the hour change and low staff during these fall/winter months the staff is in and out of the office all day working on the grounds as well as the inside, however there is a number listed on the door for the on site manager. We are very sorry to hear that you didn't enjoy your stay that much and hope you do come back to visit. We strive for great customer service.
Oct 15, 2019
Great staff very helpful and friendly. We've been to this park before and we will return. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we hope to see you again soon!
Oct 15, 2019
The gentlemen i spoke with over the phone on sunday around noon was so helpful and left me instructions since we would be getting to the campsite around midnight to 1am. 5 star amazing service!!

CAMPGROUND RESPONSE / COMMENTS:

We strive for customer service and are very happy to hear you enjoyed your stay!hope to see you again
Oct 14, 2019
Space was nice size and convenient. Showers and restroom could use some work and updating ! Staff were pleasant and helpful.
Oct 14, 2019
The reason for my low rating is due lack of disabled facilities in womens restroom. I had recent back surgery and While using shower, the chair provided broke and I fell to floor and was unable to get up due to no grab bars. I had to scream for help. I will say the mgr, Nathan, was very accommodating when he found out what happened. This is to alert you that it's important to have these facilities
Oct 14, 2019
Oct 13, 2019
Nice campground-easy check in. Water/electric site-every thing worked well. Stop here two times a year on way to Lake Tahoe.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and can't wait to see you again!
Oct 13, 2019
Great stay. Awesome location. Nathan was wonderfully helpful.

CAMPGROUND RESPONSE / COMMENTS:

I am very happy to hear to you enjoyed your stay and can't wait to see you guys again!
Oct 11, 2019
Oct 11, 2019
Oct 11, 2019
Beautiful park very helpful staff a nice place to stop for the night
Oct 11, 2019
Ive stayed here before, in mid-summer. Quite a difference in level of activity. I prefer quiet, and peace.... I hope this serves as a reminder for me. So, so peaceful on this latest stay in the fall!!! Thanks, grounds looked well kept. (You need maybe one or two more squirrels, is my only complaint.)

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you enjoyed your stay with us, and yes a lot more quite and peaceful during this time of year. We would love to have more squirrels too! We hope to see you guys again soon!
Oct 11, 2019
Good stay we had a nice time in MT Shasta

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you enjoyed your stay and hope to see you again!
Oct 10, 2019
Great place for a few nights or longer. Clean, quiet with a wonderful “woodsy” “camping” feel, even for us folks in the big “glamping” RV’s! Folks in the office were welcoming and helpful. Location is good for exploring Mt Shasta, Shasta Lake and the Trinity Forest.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased to hear you enjoyed the "woodsy" feel of "glamping" we hope you'll come back and visit us again!
Oct 08, 2019
Very nice tree lined campground. Very dog friendly with areas to walk dogs. However, showers are extremely difficult to turn on. Both my wife, myself and other campers had problems.

CAMPGROUND RESPONSE / COMMENTS:

We are trying to switch the handles to a lift lever that way it will be more convenient for the guest. We hope to see you again.
Oct 08, 2019
was surprised at the linens and towels available thank you very clean

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay, we hope to see you again!
Oct 07, 2019
It was great. Would like to see a little more ground maintenance as far as grooming. Lots of leaves (which we understand it’s fall) but other then that it was great! We will be back!!

CAMPGROUND RESPONSE / COMMENTS:

We are trying to keep up with the amount of leaves there is a lot! We hope you come back to see us soon.
Oct 06, 2019
Oct 06, 2019
We got in late to our cabin and were happy they warmed it up for us before we got there. However the plug in heater kept shutting off throughout the night and our baby kept waking up because she was cold. Not a good nights sleep.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear the heater kept shutting off, we did check it out and the thermostat was never changed off of 60 so once it reached 60 in the cabin it shuts off. Hopefully we can upgrade that soon. We do hope to see you again.
Oct 17, 2019
Very nice place, clean, employees are very nice and helpful.
- Anonymous Local Reviewer on Google
Oct 07, 2019
What a fun place! We had a group that rented cabins.
- MandaLynn on Google
Nov 12, 2019
We like the park, as it is close to Mt Shasta if you want to walk into town. We were in site 26, unfortunately the hookups were not in the midde of the space but at the end which made it harder for our RV to hookup too. Staff did offer to go to Ace and pick up sewer line which was super nice. Wifi and were great if you are looking for that. You can see Mt Shasta if you walk behind the cabins definitely beautiful.
- Notoriously Famous on Google

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