Mount Shasta City KOA Reviews

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Campground Reviews

Jan 08, 2020
Very clean grounds friendly and helpful staff thank you so much!
Jan 07, 2020
Website was misleading. I booked for a 6 person cabin and arrived late at night to find only 4 spots to sleep, linens only for 2. Was going to go to a nearby motel, luckily the manager responded to my email and we could upgrade to a real 6 people cabin for higher price. I paid ~$600 for 3 nights but we had no WiFi. If we had planned for a more rudimentary stay at lower price this would be OK!!!
Jan 06, 2020
This was the first time my family and I have been to Shasta and we loved it. Very quiet and Close to Shasta mountain just a short drive to the snow. Only downfall was the fire pit didn’t show up until the morning we left.
Jan 06, 2020
Filthy restrooms, unkept grounds, every power pedestal was leaning and:or damaged. KOA management quality standards are nonexistent or ignored. Worst KOA we have ever stayed at without question.
Jan 05, 2020
Nice, fairly secluded and quiet during the night. Bathrooms had showers that wouldn't turn off completely and my wife said the ceiling in the womens restroom was falling apart.
Jan 03, 2020
Staff was nice. The heater was already on in my cabin, so it was nice and warm when I got there. I appreciated that. I'll be back again. I have been coming off and on to this KOA for five years.
Jan 03, 2020
Jan 03, 2020
Nice and helpful
Jan 02, 2020
Nice facility. Clean and very convenient. We will definitely stay here again.
Dec 31, 2019
Dec 30, 2019
No Wi-fi, fire ring at site though I paid for it. Fire ring was provided at request next day.
Dec 29, 2019
Overall very nice KOA however the supplied space heater for K2 was not sufficient. Thankfully we packed our 0° sleeping bag and hand warmers that kept us warm throughout the cold night. I’d recommend better space heaters. Also the women’s showers weren’t clean and one of the three was non operational.
Dec 27, 2019
I signed up for a deluxe cabin for 6 and was placed in a cabin that would hold 4 max, even though I paid the fee for 2 extra adults. We were able to get into a cabin large enough for our party, which was fortunate because our stay could have been ruined. Cabins of every size are called deluxe cabins. I had no way to know what cabin I was reserving. Also, the cabin was full ofants in December.
Dec 24, 2019
Bathrooms very dirty. We lo left around 8 AM and bathrooms were still not cleaned.
Dec 19, 2019
Dec 04, 2019
Dec 04, 2019
Over last weekend you never answered your phone live and never returned calls. We needed to know if your facility would be open for our reservation on Sunday evening . You were snowed in, now reservation notice on your board when we arrived late so know where to park. If it wasn't for a very nice and helpful young man we would have had to leave and find somewhere else to stay after we paid for it
Dec 01, 2019
Didnt spend the night it was freezing and we got a space heater that didnt work called the next day to see about getting our money back no response to voicemail we left ,tried again over the next days they never answer or call back after leaving a voicemail im going to call their head quarters if they have one , never had an issue at any KOA before but whoever runs this place should Get a dif job
Nov 25, 2019
Nice, quiet and clean!!
Nov 21, 2019
Our 3rd visit this campground needs to be shut down. No night lighting no cable tv, office hours 9-3. Good luck. Showers have timers for lighting , are filthy bring a flashlight will need it. An accident waiting to happen , I almost slipped trying to find light switch. Our visit earlier this summer put us in a space way to small. Very disappointed!! Will avoid this campground next year.
Nov 20, 2019
Nov 20, 2019
Only stayed for 1 night so didn't get to check out park really good. What we saw was very nice and clean. Will stay again
Nov 17, 2019
Nov 12, 2019
We like the park, as it is close to Mt Shasta if you want to walk into town. We were in site 26, unfortunately the hookups were not in the midde of the space but at the end which made it harder for our RV to hookup too. Staff did offer to go to Ace and pick up sewer line which was super nice. Wifi and were great if you are looking for that.
Nov 11, 2019
Nov 10, 2019
Staff was FABULOUS Facility was a bit dark. Coming in after dark made it very hard to find. Couldn’t find a garbage can when we were leaving On the plus side, beautiful setting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the information will work on more lighting. We do have garbage cans near the front office and the dumpsters are located at the exit so when you leave its convenient to take out the trash. We do hope to see you again.
Nov 02, 2019
Clean camp, the staff are very nice and helpful. The only thing negative was the train that comes through several times a night. Otherwise, a great place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us we wish that train would go away too. We do hope to see you again.
Nov 01, 2019
Great place, small town, country feel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we hope to see you again.
Oct 31, 2019
Nathan was most gracious to this disabled vet, Had a great time in a lovely camping area. Slept a lot and left again at O'dark thirty - Than You!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and the Camp Host. We hope you will come back to visit us again!
Oct 30, 2019
It was just a quick stay. Very happy with the price and the host was very friendly. Thanks

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 29, 2019
Oct 29, 2019
Oct 29, 2019
Needs handicap rails in bathroom and showers also something to sit on outside of shower . Great host best we have stayed in thanks. so

CAMPGROUND RESPONSE / COMMENTS:

We are currently working on updating the bathroom ware! We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 29, 2019
No tv or internet/wifi which I paid for....and no one around to talk to about it...very disappointed. Otherwise things were fine.

CAMPGROUND RESPONSE / COMMENTS:

The Cable/WiFi are amenities offered by the park. There is Cable/WiFi in that site, also a number listed on the front door for guests to contact in case the office is not manned because everyone is outside working! we are sorry to hear that you didn't enjoy your stay but hope you will come back to give us another shot to improve this for you!
Oct 29, 2019
Staff was very friendly and accommodating! The campground is well taken care of with a nicely stocked store and big game room, pool & playground. Close to downtown Mount Shasta, which has nice shopping and restaurants. When we arrived, the entrance appeared to be tight with a beautiful curvy treed entrance. No worry just take your time, we had no problem with a 40’ class A pulling a truck.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 28, 2019
Oct 28, 2019
Very friendly and helpful fellow at the desk. All worked well and site and facilities very clean and easy to access. Thank you. Mt Shasta was beautiful especially at sunset ! Jane Richardson.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay Jane and hope you will come back to visit us again!
Oct 27, 2019
Oct 26, 2019
Excellent staff.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 23, 2019
Oct 23, 2019
Camping cabin stay, generously switched by Nathan, after my second thoughts about a tent site in freezing temps. Very patient and kind with all the road-weary who came thru the office at check-in. No doubt crazier during the busy season, but likely still pleasant. Plenty birdy, even this late in the season. All very worth the rumbling nightly trains passing near! Ask about the wine avail there!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 22, 2019
Nathan is very professional. We rolled in late and he was still there, either lives on property or whatever, but checked us in personally, he did not need to do that.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 21, 2019
it was clean thank you nathan
Oct 21, 2019
Nathan was so accommodating to me when I came down he put me up in a cabin immediately because it was raining and just the best customer service ever I really appreciated him!!

CAMPGROUND RESPONSE / COMMENTS:

I am very happy to hear that you enjoyed Nathan as much as we do and hope you will come back to visit us again here!
Oct 20, 2019
Oct 20, 2019
Arrived at this KOA on 10/13/19 for 1 night stay. My account showed I had 33,150 points available for redemption. Wanted to use those points to cover the stay. After several attempts Nathan, who said he was the Manager, was UNABLE to use our Points to cover the stay! Ultimately, he was only able to process the standard10% Membership discount for our stay. WHAT HAPPENED TO THOSE 25,000 POINTS?
Oct 20, 2019
Great location for an overnight along Hwy 5. Nice staff. Clean sites. Beautiful Fall color right now.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Oct 20, 2019
The bathrooms need updating. The bathrooms were freezing cold (mid-October), the men's shower area had nowhere to sit while dressing and undressing... tough when you're a senior, and if the toilets were flushed when you were in the shower, you got SCALDED! The floors also needed a good scrubbing.

CAMPGROUND RESPONSE / COMMENTS:

We are currently working on Deep Cleaning the whole campground amenities, and have turned on the heaters in the restroom for the cold months! Also working on getting updated seats for the restrooms. We do hope you come back to visit and hopefully by that time these items will have been addressed!
Oct 20, 2019
WiFi was out. I was given the restroom code but not the WiFi. When WiFi was available there was nobody around to ask about the code. Office was closed well passed the 8:15 posted opening. One lady checked in late and had go out of the park to the gas station and use their restroom. Very scenic campground.

CAMPGROUND RESPONSE / COMMENTS:

the WiFi code should have been listed on your map upon arrival. We are very sorry for this there is also a number listed on the door for any codes needed you can always call the after hours emergency number listed! we do hope you come back to visit!
Oct 20, 2019
great as usual

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay and hope you will come back to visit us again!
Jan 15, 2020
Amazingness
- Lucretia Gelwick on Google
Jan 02, 2020
Great place to stay.
- Mike Brown on Google
Dec 08, 2019
Great place to camp. They also give veterans discount.
- Jamie Rich on Google

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