Mount Shasta City KOA Reviews

Book sites A-J and receive free pump-outs as these sites do not have sewer.

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Campground Reviews

May 24, 2020
Loved our tent space and wish we had longer to enjoy it. It was beautiful, clean and well worth the drive to enjoy this location.
May 24, 2020
Absolutely amazing!! We had a perfectly relaxing and enjoyable time staying here! We will be back FOR SURE!!
May 24, 2020
Although a little noisy after the quiet hours, we totally enjoyed staying in the camping cabin. It was comfortable and perfect for our needs. We appreciated the little heater that was supplied to take the chill off. I'm positive we will return!
May 23, 2020
May 23, 2020
Nice cabin nice area. Staff a little grumpy.
May 23, 2020
Beautiful tent sites, bathroom immaculate

CAMPGROUND RESPONSE / COMMENTS:

We take pride in our campground. Thank you for your stay, and we do hope to see you again soon.
May 23, 2020
It was nice. Friendly customer service.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. We do hope you stay with us soon.
May 21, 2020
Greg was very helpful and courteous. Amber made everything easy during reservations and check in. Appreciated their customer service

CAMPGROUND RESPONSE / COMMENTS:

We are very happy to hear you enjoyed your stay, and we do hope you stay with us again soon!
May 21, 2020
Nice campground, and very convenient from I-5. We'll come again!

CAMPGROUND RESPONSE / COMMENTS:

We do hope to see you again soon!
May 20, 2020
The place was really nice, but sadly there is only one restroom place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming, and we hope to see you again.
May 19, 2020
Beautiful, clean campsites, hot showers. Location is close to amazing scenic areas. Would go back!

CAMPGROUND RESPONSE / COMMENTS:

Happy you had a great visit. Hope to see you in the near future.
May 19, 2020
First time I've ever stayed at a KOA. May have missed it somewhere in the description, but the train horns in the late night/early morning hours were surprising. That said I was impressed with the grounds (at least what I saw as I got in around 1100pm). Easy reservation and late-night check-in very easy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Not too much we can to about the train, but over all we are glad you had a good time.
May 19, 2020
The "Kabin" was fine. No complaints there. The playground equipment was data. Basketball hoop was bent. In the Men's showers, 1 of 3 was working, and barely. The whole place seemed a little worse for wear.

CAMPGROUND RESPONSE / COMMENTS:

We are working on updating the restrooms as fast as we can. I apologize for the work in progress.
May 18, 2020
May 18, 2020
May 18, 2020
THANK YOU VERY MUCH FOR THE HOSPITALITY. THE CABIN IS SUPER CLEAN AS WELL AS THE RECREATION AREAS. WE HIGHLY RECOMMEND IT.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your time. Please come back to see us soon.
May 18, 2020
Paid a few dollars extra for tv, but it didn't work nor did the internet. Was unable to take care of business. All I got at the front desk was sorry

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the interruption. Will look into that.
May 18, 2020
Both Francis and Greg were wonderful. They were very attentive and made sure that we were situated in our spot and happy. Thank you both! The spots were a bit narrow but we were fine because we didn't have anyone parked on either side of us.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit and glad they where there for all your needs. Hope to see you soon.
May 17, 2020
May 15, 2020
May 15, 2020
May 13, 2020
Emphasis appeared to be on cottages. RV sites were not well looked after. Arrived at 4:20 and office was closed!! Most annoying as did want to ask about getting some vehicle help. Looked like site needed to be cleaned up following the fall.

CAMPGROUND RESPONSE / COMMENTS:

So sorry for the inconvenience. We are transitioning over to our summer office and store hours. We do hope you book with us again soon, as we are making improvements for the coming summer months. Thank you for your stay.
May 13, 2020
Perfect and beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for booking with us. We do hope you come stay again.
May 11, 2020
May 11, 2020
May 11, 2020
We were only there two days, however it was very enjoyable and the staff was very friendly and helpful. We will make another reservation in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are more than happy to have you book with us in the future.
May 11, 2020
We arrived at 3 and our cabin was not ready. After driving 9 hours to get there it was a bit disappointing. It would have been nice if they would have offered like a free bundle of wood or something. However the place was very clean and the campground was nice and quiet. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are very glad you enjoyed your stay. We hope to see you again soon!
May 11, 2020
Hosts were great! Close to everything, hiking, lake and down town. We would definitely come back for another visit!
May 10, 2020
Good location, walking distance town. Poor WiFi, poor cable, small showers...

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear that the WiFi and cable were not up to working standards. We are fixing the cable issue in the coming weeks, as well as replacing the showers. We do hope you camp with us again soon to see the improvements. Thank you for choosing KOA for your stay!
May 09, 2020
May 09, 2020
May 07, 2020
We have stayed here before. Increasingly the grounds are looking unkept and tired. We hooked up to cable only to find it was not operational. There are other choices in the area which we look at next time we travel through.

CAMPGROUND RESPONSE / COMMENTS:

We are doing a bit of a face-lift to the grounds. Hopefully you do decide to stay with us again to see the improved sites. Thank you for your stay.
May 05, 2020
Super nice hosts!

CAMPGROUND RESPONSE / COMMENTS:

Always a pleasure accommodating our guests!
May 05, 2020
We love to stay here when traveling to or from the northwest. It is always peaceful and the first or last mountain forest we enjoy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your various stays. We appreciate all of our guests!
May 05, 2020
Arriving is a bit confusing. There is a sign that basically points to go left, don't do it. First off you probably won't make the turn with a big rig towing. Turn right, negotiate two LARGE trees one on each side of your big rig, doable, but, go slow. Once you get into to the check in area there are some fragrant and beautiful Lilac trees. when we checked in "Covid19" so, our envelope was there.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the confusion. We are working on the revamp. Thank you for your stay.
May 05, 2020
unfriendly registration person; misleading website description pertaining to a cabin 'partial kitchen'; cabin hot water heater did not work. The combination of these items lead to a very unpleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry for any inconvenience this has caused you. We are working to fix the issues. Hopefully we can make your next stay a more pleasant one. Thank you.
May 04, 2020
Thank you so much. We had a delightful time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting and hope to see you again.
May 03, 2020
Nice location, Great people running the operation

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your comment, and we will pass the comment on to them.
May 02, 2020
We had a very comfortable overnight stay, and the view of Mt. Shasta from outside the far end of the park was amazing. The social-distancing staff was very friendly and helpful. Will definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear that your stay was great. See you soon!
Apr 30, 2020
Apr 29, 2020
The KOA host were absolutely wonderful! We would not hesitate to return for another adventure in the future. Thanks, You for your kindness…

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear you had a great time. Hope to see you more in the future.
Apr 27, 2020
Apr 27, 2020
Dirty

CAMPGROUND RESPONSE / COMMENTS:

I am sorry the campground was not to your satisfaction. We have a newly remodeled bathroom and a full campground cleanup beginning this week.
Apr 27, 2020
Excellent hosts! Some wooded / shaded spaces. Many things to see around the area if you like outdoors.
Apr 20, 2020
This has been the only KOA that does not clean restrooms due to the virus which I feel should be the main thing they do. We only register for one night at a time at all KOAs just incase of things we don’t like. No showers in men’s room worked and only 1 in the women’s and it was muddy on the floor. I’m not going into a shower and clean someone else’s mess. Needs some updating, has a beau

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience. We are working on the updates for the restrooms.
Apr 18, 2020
Greg and Frances were excellent hosts. Even with social distancing they made us feel very welcome!

CAMPGROUND RESPONSE / COMMENTS:

They are a great. We are very happy to have them join out team. Thank you for the kind words. We will pass on your comment to them!
Apr 18, 2020
Wifi didn't work for me. I know how to spell president

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the inconvenience. Our Internet usually works without fail, so we will definitely look into this.
Apr 09, 2020
Beautiful views and a cozy kabin. Will return for sure. Super friendly staff.
Apr 09, 2020
Great stay. Wonderful hosts.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Apr 08, 2020
Very helpful staff and good or site.

CAMPGROUND RESPONSE / COMMENTS:

We are happy that your experience was good. Hope to see you again!
Mar 18, 2020
Great experience. Easy, clean set-up. Fair prices.
- Alix Chase on Google
Feb 23, 2020
Very well cared for. Quiet. Clean. Many new improvements from our last visit.
- Patrick Burke on Google
Feb 01, 2020
We stayed here over night and had a great experience! We took a drive through this cute little town and loved it! Would definitely stay here again & recommend.
- Christa Roach on Google

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