Campground Reviews

Apr 20, 2024
Apr 20, 2024
Apr 19, 2024
Wonderful stay. We were literally leaving another RV resort a day early due to poor management. (no one in office for 3 days while a guy wandered around at night, naked, with feces running down his leg) That was not a KOA property. It was a massive mistake. Checking in late was easy, as usual. The person in office (Tim I believe) was super. He was incredibly kind and helpful. Great with the kids.
Apr 18, 2024
THANK YOU FOR A HANDRAIL IN AT LEAST ONE OF THE WOMEN'S BATHROOM STALLS!!! Adding them in each stall would help bring your KOA to meeting ADA standards.
Apr 18, 2024
We loved staying at the Shasta KOA! The cabin was clean and had all the amenities that we needed. We look forward to staying again in the warmer weather. The staff was so friendly and kind we felt well taken care of. Thank you again.
Apr 17, 2024
It was just a one night stay but we definitely enjoyed it. Sites have very mature trees and also have lots of light. Sites are level well drained gravel. Bathrooms/Showers are very clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you positive comments, and glad to know you are pleased with the amenities. Hope to have you visit us again!
Apr 16, 2024
I very much appreciate the staff giving me campsite 13 AS it was snowing in the site was level so any other unlevel site would’ve been very difficult to navigate in 6 inches of snow. Also, Jamie and housekeeping was very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Happy to know the friendliness and accommodating nature of our staff during our stay! We hope to have you again on a future visit!
Apr 14, 2024
Apr 13, 2024
Nice facility, they've made improvements since the last time we stayed.

CAMPGROUND RESPONSE / COMMENTS:

We are happy for your returned visit, and thank you for your positive comments on the upgrades we have made to our facilities. Looking forward to our next visit to our KOA!
Apr 13, 2024
Beautiful site and very peaceful

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you were delighted by the beauty of the surroundings here! Hope to have you visit again!
Apr 13, 2024
Very accommodating, clean and friendly staff.Great location

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! Hoping to have you again as our guest in the future!
Apr 12, 2024
Apr 08, 2024
Nice, rustic, woodsy park. While on hills and dirt, our spot was perfectly level side to side. Front desk staff was welcoming and friendly. Decent size dog park. Facilities show there age, but the vibe in total was warm and fun.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive remarks! Looking forward to your next visit!
Apr 07, 2024
Apr 07, 2024
Tim, Hannna, and the rest of the staff were when above and beyond what we were expecting. They were courteous, and professional. My family and I will definitely be back in the coming seasons!!
Apr 07, 2024
As with all our previous visits, our reservation paperwork was ready for us. This makes check-in quick and simple after a day on the road. The Staff is always glad to see us and ready to help in any way.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you are pleased with our staff, and thank you for your continued visits as our guest!
Apr 06, 2024
Clean, quiet and friendly
Apr 04, 2024
Apr 04, 2024
This was the second time we stayed at the mount shasta koa, the staff is excellent and very friendly.The location is great and the facilities are very good.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Happy you are pleased in your stay and with our staff. We look forward to having you again!
Apr 03, 2024
It's very hard to rate RV Parks during the winter months. When we arrived at the park it had snowed overnight again so they still had some snow on the ground. The staff was happy and very friendly. The view of Mt Shasta was awesome taking the trail out the back of the park into an open spot with the clear blue sky WOW!. I wish I could leave the picture of what I was seeing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your beautiful experience with us and take on our surroundings! We look forward to having you on a future trip!
Apr 03, 2024
We stayed four nights, and everything was fine. We arrived after the office was closed at 4:00 but our assigned spot was left with instructions. I liked the location; it was so close to downtown Mount Shasta City and the freeway that it made running to the store or going out on excursions easy. Staff was friendly.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you had a great experience and the location met needs easily for you! We hope you have you visit again!
Apr 01, 2024
Great time loved the cabins

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment! Hope to have you visit again!
Mar 31, 2024
Amazing, one of the best we've stayed at at and we've stayed at many

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind comment! We hope to have you as our guest again in the future!
Mar 31, 2024
We arrived at our RV site to find no power The woman next door said she'd moved there bc her spot had no power, either. She had a tester. She tested some other sites that were luckily open and we moved to one of them. To management's credit, an electrician was working on it next morning. But the sites w/no power were right in front of the office - not hard to test before assigning RVers to them.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that you had this happen during your time with us. We have resolved the issue and hope to have you on a future stay with a more positive experience!
Mar 31, 2024
Staff are not only friendly they treat you like (well loved) family. Informational and before stay returned my phone calls when I was stressing about the pass. Bonus points that. Bathrooms clean and facilities well taken care of. Thank you for an awesome stay!

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear our staff was accommodating and your stay was enjoyable! Looking forward to having you in the future!
Mar 26, 2024
Genuine service and lovely forested stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you! It was our pleasure you have you, and hope to have you in the future!
Mar 24, 2024
Mar 24, 2024
Mar 22, 2024
Mar 22, 2024
Check in was quick and easy. The sites were all clear, clean, and ready for move in. It was a great park!! While setting up our trailer I found a broken spring hanger. The next morning the park manager, Tim, helped me find a local welding shop that was able to send a service person over to fix our trailer on-site. Everything worked out good and we were on the road by about noon!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments, and it's great to know you had a great experience overall! looking forward to having you as our guest again!
Mar 20, 2024
We and our dogs love it here! One of our favorite KOA's to stay at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Looking forward to the next visit with us!
Mar 20, 2024
Convenient location, clean bathrooms, and friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

Glad that our amenities were clean and your enjoyed the staff your time with us! Hope to have you again!
Mar 19, 2024
First time staying in a new teardrop trailer . Facilities well maintained .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit and comment! Hope to have you visit in the future!
Mar 15, 2024
Nice facility.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you enjoyed our kampground! Hope to have your as a guest again!
Mar 15, 2024
I took a trip with my boys, we stayed here on the way down to SoCal and on the way back home. We got the cabins and they were very clean and cozy. The staff is very kind and helpful, going above and beyond for my family. I appreciated the awesome hospitality.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your visit and that it was a pleasant experience for your family! Thanks for being our guest, and look forward to having you again!
Mar 13, 2024
Mar 13, 2024
Roads are mostly mud. Cabin old and cold. Heater was inadequate, no TV. Not likely to return.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your remarks, and are currently doing roadwork for improvements.
Mar 12, 2024
The manager is FANTASTIC Love my hammock towel from gift shop Great stay

CAMPGROUND RESPONSE / COMMENTS:

Great to hear the staff is friendly and that you love the item purchased from our store! Hope to have you as our guest again!
Mar 02, 2024
We had an awesome time! Great staff Very friendly! We will definitely be returning. We stayed in December

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to have you again! Thank you for the kind words!
Feb 25, 2024
Feb 25, 2024
We were driving back home and stayed for the night. I had called the office to confirm they were open . I then booked the site on line. The manager of the park called me back to ensure all went well with my booking. We arrived after office hours and found the info on the site. Clean , loves the trees felt like we were in a park. Great dog run! Would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are delighted in your feedback, and that you like our amenities offered. Please visit us again, as we look forward to having you!
Feb 22, 2024
BEAUTIFUL place !!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your remark! Hope to have you visit again!
Feb 21, 2024
GM, Tim was great. We have stayed before many times, and it has always been pleasant, but this time around it was different Tim and staff put together a wine tasting event that was very enjoyable and reasonably priced. He and staff helped us with any questions and were quick to respond to any needs.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you had an enjoyable visit, and that you are pleased with our staff! Looking forward to having you again!
Feb 21, 2024
Stayed in MH due to a very wet evening. But enjoyed the surroundings

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, and hoping a future visit isn't so wet as to enjoy more of our amenities and surroundings!
Feb 20, 2024
We had a lovely stay at this KOA location! The staff is very friendly and helpful. One staff member even brought us fresh chopped wood since a tree recently died nearby. The campsites are well laid out and beautiful. Bathrooms were very clean! We had a really fun trip and will definitely be staying here again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, and your kind words. We look forward to your next visit!
Feb 19, 2024
Great Stay! Was able to accomodate us last minute and we had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive feedback, and we hope you visit us again!
Feb 18, 2024
Feb 09, 2024
Cozy campgrounds in the woods. The manager was very welcoming. We were there in the winter and the park was fairly empty and quiet. The only one thing that was a little inconvenient was that they had only one dumster and that was a little far to get to. But I think that might had to be done because of the bears?
Feb 09, 2024
This KOA is conveniently located near downtown Shasta City, so you can walk to stores and restaurants. It can be a little noisy because of the train's proximity, but the wooded setting makes up for the noise level. It was very quiet there during the week in February, and it is kept clean and managed well.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your remarks and that you enjoyed your stay with us! Hoping to have you as our guest again in the future!
Feb 04, 2024
Apr 16, 2024
We weren't expecting snow, but it was beautiful.
- Darryl Russ on Google
Apr 10, 2024
Nice clean place in the woods. You can hear hwy 5 and the train.
- deanette rosalli on Google
Mar 26, 2024
A nice RV park in a good location with friendly staff. Highly recommend staying there.
- Loren W on Google