Campground Reviews

Sep 19, 2023
I have stayed at this location a couple of times before.. The location is good. The Kabin was okay. The mattress is very old - you just sink in, and can barely get out of bed afterwards. It didn't make for a good sleep. By 4am I decided to just leave :( I was really put off by the fact that the fridge was filthy inside, with many dead ants and dirt on the shelves. Decided not to use it.
Sep 19, 2023
First of all I wanna just say how amazing the staff is at this KOA! Again, the staff went above and beyond. We were planning on going up the mountain to camp. We had gotten extra items on our stay and didn’t have enough room to load everything. So Tim the manager let us leave a few item secured in the office till we could get them. Thanks again to you and your staff!

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear your experience was pleasant and our staff accommodating! Hope to have you again!
Sep 19, 2023
When we came down off the mountain we stayed here and again Hannah showed her caring ways. We got there when she was on lunch break. We happen to see her and were asking her if we could have a certain spot. So, she went back from her break early to move us around to accommodate us. She is an amazing asset to this KOA. Thanks to the amazing KOA staff and especially Hannah!

CAMPGROUND RESPONSE / COMMENTS:

We are glad to hear your staff went above to meet your needs. Thanks for your comments, we hope to have you again!
Sep 17, 2023
Great location! Great staff!
Sep 17, 2023
Beautiful place very quiet and clean! Staff very accominated.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind words! Glad you enjoyed your visit!
Sep 17, 2023
Would have gotten a higher rating except for the dust. Need to put gravel or bark down.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are continuing to improve the road conditions, hope to have you back in the future!
Sep 16, 2023
Sites were a dusty mess. No gravel or bark and dirt was a few inches deep. Track all over our trailer. Will not be back even though it is convenient stop on our way to and from Oregon. The park is definitely not putting any money into improvements.
Sep 16, 2023
Sep 16, 2023
where we stayed, the site looked like they just laid a white power sand, dust was everywhere, also on the road in front, they should have but gravel on the road like other spots. not very clean place

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment. We look to improve our roads.
Sep 16, 2023
Love your tent sites! Spaced for privacy. I requested a fire closer to the restrooms/kitchen sink area- no problem! And your City is so sweet!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you enjoying your stay! Thank you for your feedback, and hope to have you again!
Sep 15, 2023
The entry is too narrow for large motorhome, massive trees on both side of entry encroach into driveway leaving very little room. Freight Trains a few hundred feet from park, are extremely loud and don’t allow a full night of sleep. Awaken with every train- all night long.
Sep 14, 2023
All staff members extremely friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We hope to have you again!
Sep 14, 2023
Powdery dusty road covering everything whenever a vehicle drove by. Run down facility. Happy to leave.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your experience. We continue to improve our establishment throughout the coming season. Thanks for your feedback.
Sep 14, 2023
One of tge best KoA’s with great amenities in a beautiful and convenient setting. We’ll visit again for sure!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to your next visit, and thanks for the positive remarks and being our guests!
Sep 13, 2023
Campground is close to town of Mt. Shasta. Staff was helpful. Very dusty!

CAMPGROUND RESPONSE / COMMENTS:

We are continuing to improve our roads condition on the property. Thanks for your feedback and hope to see you again!
Sep 13, 2023
We booked another night on our return from Oregon�� �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your repeat visit! We appreciate your stay with us!
Sep 13, 2023
Coming into the park the opening is really small with that big tree. When someone is driving in the park dirt flys everywhere. It was a nice park for a day or two

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your visit and comments, we are continually improving our grounds to minimize the road dust.
Sep 12, 2023
We love the location! However, the dust is so bad - every time a car or camper goes through the camp grounds a storm of dust circulates soooo bad making it a very filthy place to stay. PLEASE please update your campgrounds and put down some pea gravel or stones over the dirt to eliminate the dust!! We enjoyed the cornhole boards and cozy game room and all other things about the campground.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your feedback, and are looking at improvements of roads and sites through to the next season. We hope to have you again!
Sep 12, 2023
We usually stay here on our way back home. This stay was just for one night. Had a great spot this time and the person in the office was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and your continued patronage!
Sep 12, 2023
Enjoyed my stay with you. Very friendly and helpful staff. The only negative I can submit is the lack of internet access at my site. Had to go to the office whenever I needed to us the internet. Otherwise, very pleased.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive remarks!
Sep 12, 2023
We stay here often on our trips to and from California. Clean, safe, quiet and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your continued visits as our guest! Looking forward to your next visit with us!
Sep 12, 2023
Good dog park. Everything very clean and personnel very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the positive remark and being our guest!
Sep 11, 2023
Pleasant, quiet. Enjoyed the amenities provided. Something for everyone.
Sep 10, 2023
Clean, friendly staff, enjoyed our stay
Sep 10, 2023
Sep 10, 2023
Can't believe this place was listed as a Holiday KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback.
Sep 09, 2023
Sep 09, 2023
One of the nicest KOA's that I have stayed in.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you enjoyed your stay with us! We hope to see you again soon! -Mt. Shasta KOA
Sep 09, 2023
You pay for tv and wifi you should get it or have your money returned

CAMPGROUND RESPONSE / COMMENTS:

We apologize this happened. Thank you for your feedback.
Sep 07, 2023
THIS IS A GREAT PLACE TO STAY. THE LOCATION IS TERRIFIC AND SO IS THE STAFF. IT'S A 5 MINUTE BIKE RIDE TO TOWN, AND SHATA IS A BEAUTIFUL PLACE. THE ONLY KNOCK IS THE PUBLIC BATHROOM FACILITIES ARE SMALL, SO OVER USED, AND THE WIFI IS SUSPECT. STILL WOULD RECOMMEND.
Sep 07, 2023
Sep 07, 2023
Lovely campground. Tent sites especially beautiful amongst the trees.
Sep 07, 2023
As expected, OK. Thanks for the blackberries.
Sep 07, 2023
The cabin was very nice!! It was just what we needed after a long drive.
Sep 06, 2023
Filthy bathrooms, slimy shower mats with hair and mold everywhere. Screaming kids til 10;00pm, bathroom door broken, dogs allowed in bathrooms and barking past dark! Horrible giant holes in road and extremely narrow road into campground! I wouldn’t stay here unless you absolutely have to!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry about your experience. We continuously work at property improvements, and try to accommodate all. Thanks for your feedback.
Sep 05, 2023
Very nice and clean camp we enjoyed our stay
Sep 05, 2023
It can be a bit weather dependent when you stay at the MS KOA. Our trip over Labor Day was very rainy for one day and then Saturday, Sunday and Monday were wonderful...not too hot and not too cold, but just right. Everything went well and the rain knocked down any potential for dust. The location is walking distance to the downtown area. A Blackberry Music Festival was being held Sunday, too!
Sep 05, 2023
Very nice place
Sep 05, 2023
It was great! Only thing is you need better internet-Wi-Fi!
Sep 05, 2023
Great location, friendly staff and very clean park. Needs more rocks or paving. We were there when it was raining and the mud river that was in front of our trailer was a bummer. Aside from that, it was great!
Sep 05, 2023
It was amazing beautiful and very friendly staff. Love that we were able to take our dog with us.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you enjoyed your stay with us! We hope to see you again soon! -Mt. Shasta KOA
Sep 05, 2023
Crowded site right next to the toilets. Showers poorly maintained and too small to move around in. Freight trains sounded their horns at a nearby crossing at least 5 times throughout the night. Staff seemed a bit worn out (Saturday of Labor Day weekend). The issues with maintenance go way beyond the busy weekend issues. Longer term neglect seemed pervasive.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback and are continuously upgrading our property aesthetics to improve accommodating facilities.
Sep 04, 2023
Convenient
Sep 04, 2023
Very welcoming and friendly staff we felt very safe and appreciated the extended store hours and clean restrooms.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you enjoyed your stay with us! We hope to see you again soon! -Mt. Shasta KOA
Sep 04, 2023
The sites really need to be leveled out and more pea gravel added.

CAMPGROUND RESPONSE / COMMENTS:

Thank you we are looking at leveling sites and road improvements in the coming season! We hope you visit again!
Sep 04, 2023
No cable in the cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback.
Sep 04, 2023
The layout is terrible and the sites are not well marked. We were told by management that they couldn’t help guide us into our site because they didn’t want to take any responsibility in case of damage. Hence we damaged our coach hitting a post that was very low and difficult to see. Stay away!!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the experience you had. Thank you for your feedback.
Sep 03, 2023
Sep 03, 2023
comfortable friendly place.
Sep 03, 2023
We had bad weather, which isn’t related to the KOA, but when running around the campground, there were camps that look suspiciously like they’re permanent. No one was a bother.
Apr 29, 2024
What a beautiful campground!
- Jonathan Derham on Google
Apr 24, 2024
We stayed at a tent site in our van. The people working were super helpful. I thought the bathroom/shower area was clean and well stocked. The shower was amazingly hot! Highly recommend this place and it was even affordable:)
- Darla Seidel on Google
Apr 16, 2024
We weren't expecting snow, but it was beautiful.
- Darryl Russ on Google