Campground Reviews

Aug 04, 2026
Clean facilties & friendly staff. Enjoyed site #1 with it's afternoon shade & fenced patio

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're so glad you enjoyed our clean facilities, friendly staff, and the afternoon shade and fenced patio at Site #1. We appreciate you staying with us and look forward to welcoming you back for another great visit!
Aug 04, 2026
Aug 04, 2026
Baston friendly check-in very accomplishing staff. Nice clean campground will definitely revisit.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're delighted you enjoyed our friendly check-in, helpful staff, and clean campground. We truly appreciate your support and look forward to welcoming you back for another great stay!
Aug 04, 2026
This was our third stay with Shasta KOA and we upgraded to the deluxe lodge this year. We always enjoy our time and loved the lodge! We are thankful that our fur babies are accommodated and will definitely stay again soon!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for making us part of your adventures again! We're so glad you enjoyed your stay in the Deluxe Lodge and that your fur babies felt welcome too. We can't wait to host you all again for another relaxing getaway!
Aug 03, 2026
Aug 03, 2026
We stayed in the cabin with the queen bed and a set of bunk beds. The cabin has all the bedding and pillows you’ll need so no need to bring any! The cabin has a fan and a heater. The beds were extremely comfortable. Our only complaint is the cabin was so far away from the bathrooms. It would be nice if there was one closer or even a portable toilet closer to the far back cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review! We're so glad you found the cabin comfortable and well-equipped. We appreciate your feedback about the restroom location and will keep it in mind as we look for ways to improve the experience.
Aug 03, 2026
We had an excellent time at Mount Shasta City Koa once again. This was the 4th or 5th stay at this park. Reservations are painless with the staff being very responsive. We've made reservations in advance or on the way to the park and both methods have worked well. The restrooms are great... very clean and lots of hot water. The campsite was nice and flat and large enough for us. Great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued support and for choosing us again! We're delighted you've had another great stay and appreciate your kind words about our staff, clean facilities, and spacious sites. We look forward to welcoming you back soon!
Aug 03, 2026
Super hot so we loved the pool but wished the camp site had more shade (26). Pet run needs new bark to keep the dust down

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and for your helpful feedback! We're glad you enjoyed cooling off in the pool during the hot weather. We appreciate your suggestions about adding more shade at Site 26 and refreshing the bark in the pet run, and we'll share them with our team. We hope to welcome you bac
Aug 02, 2026
Aug 02, 2026
A couple of thoughts come to mind. 1. Think about trimming the trees as you approach the campground from the north. 2. It's not very welcoming when reg staff is having a heated argument / drama in front of campers.. 3. If campers are expected to drive at 5mph, employees should also. (Employee with a red pickup truck skidding to a stop in front of his RV with dust flying everywhere.)
Aug 02, 2026
Friendly staff, great campground!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We're so glad to hear our staff helped make it a great stay!! We hope to see you again in the future!
Aug 02, 2026
Overall it was fine. They had two broken chairs in the pool area set up and my disabled daughter fell backwards and hit her head.... the staff acted like it was no big deal.... other than that situation everything was fine. Staff were very sweet and the rest of the facility was clean and taken care of.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear this. I assure you we are actively looking into this as we speak Please call our office at your earliest convivence so that we can further investigate and ensure this doesn't happen in the future.
Aug 01, 2026
Aug 01, 2026
Aug 01, 2026
Well-organised and well staffed, but the freight trains running through town keep you awake at night. Not a good place to sleep...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We're glad you found our campground well organized and our team helpful. We understand the train noise can be disruptive for some guests, and we appreciate you sharing your experience. We hope you'll consider staying with us again.
Aug 01, 2026
Nice as always. the internet was a little funky the first day then it worked fine. Maybe just a temp service glitch? The extenders they added a few years back helped a lot : ) c ya on the next one!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us again! We're glad the Wi-Fi was back to normal after that first-day hiccup, and we're happy the extenders have made a difference. We truly appreciate your continued support and can't wait to see you on your next visit!
Jul 31, 2026
Jul 31, 2026
Staff were friendly and helpful. I got the camping spot I'd hoped for; it was a pleasant stay. I do think, for a KOA that size, when it's full -- they could use more bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We're glad you enjoyed your site and found our staff friendly and helpful. We appreciate your suggestion, and we're actively discussing the possibility of adding more restrooms to better serve guests during busy times.
Jul 30, 2026
Very abbreviated version - Placed a chair to stop people driving through the campsite next to us (#4) and dusting us out. A female employee came over and said we couldn't do that and moved the chair then proceeded to swear when she thought she broke it then walked off. When she explained what happened to another employee in the office she used the F word in front of kids in our group. Not cool.
Jul 30, 2026
I didn't get to stay, because there was a mixup with the office staff. My reservation was listed in my envelope as spot 18. And somebody was in spot 18. Their emergency number never picks up, and I had to leave to go get a hotel room. WILL NEVER RETURN. Will tell everybody to avoid this KOA. Untrustworthy. Don't risk(They said they would give me a refund for my reservation, still haven't seen it).
Jul 30, 2026
Jul 30, 2026
Well we only stayed for two nights on our way home we were in Southern California and we live in Oregon the park is nice and clean well kept very quiet at night so it is relaxing spot

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us on your journey home! We're so glad you found the campground clean, quiet, and relaxing after your travels. We hope Mt. Shasta KOA will be a favorite stop whenever you're traveling between Oregon and Southern California. Safe travels!
Jul 30, 2026
The campground was clean and calming with amazing views. The amenities were wonderful and we enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review! We're so happy you enjoyed the clean, peaceful campground, the beautiful views, and our amenities. It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing stay!
Jul 29, 2026
Jul 29, 2026
It was clean and nice environment to stay at.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We're delighted you enjoyed the clean, welcoming atmosphere. It was a pleasure having you stay with us, and we hope to welcome you back to Mt. Shasta KOA the next time your travels bring you our way!
Jul 29, 2026
We had a great stay at Mt. Shasta KOA! We would definitely come back to this location if we ever find ourselves in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We're so glad you had a great stay at Mt. Shasta KOA. It means a lot to know you'd choose to stay with us again. We look forward to welcoming you back whenever you're in the area!
Jul 29, 2026
There was a lot of dirt around the campground and when maintenance was cleaning with blowers it created a dust cloud on our site. He kindly stopped when asked. It would be nice if there was some grass there near the sites. Additionally, the dirt was very fine and made its way into our RV.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We’re sorry about the dust during your stay. We appreciate your understanding and are glad our team stopped when asked. Your comments about site conditions and adding more grass are appreciated and will be considered.
Jul 28, 2026
The park and bathroom facilities were nice. Lack of trees for shade in site 4. It was incredibly hot abd we parked car on dirt on our site under only tree available, sat in car to escape heat. Camp host advised we cannot park there and move into into sun. Very nasty, we were extremely uncomfortable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We're glad you appreciated the park and restrooms, and we're sorry the heat, limited shade, and parking situation made your stay uncomfortable. We appreciate your comments and will use them to help improve the guest experience.
Jul 28, 2026
The campground was nice, well-maintained and had a pleasant aspect. But there was only ONE trash receptacle, NO internet - no, not even in the lounge with a laptop right under the router - and NO cable, which meant NO TV: broadcast was not to be had, due to the site. So.... meh.
Jul 28, 2026
Nice camp ground, however I think they need some dust control, very dusty when vehicles drive by or when the wind comes up,

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We're glad you enjoyed the campground. We understand the dust can be an issue during dry, windy conditions and appreciate you sharing your experience. We hope to welcome you back for another stay!
Jul 28, 2026
A great place to relax and enjoy the region, plus incredible night sky views. I was also impressed by the "living KOA" display on site, where the "tenants" will tell you about the advantages of KOA, services, summer employment and regional knowledge... really cool concept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We're so glad you enjoyed the relaxing atmosphere, incredible night skies, and our Living KOA experience. We appreciate your kind words and hope to welcome you back for another memorable stay!
Jul 28, 2026
Very clean and nice camp site

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're so happy you found the campground clean and inviting. We appreciate you staying with us and look forward to welcoming you back for another great visit!
Jul 28, 2026
Nice site in woods. Very pleasant.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're so glad you enjoyed your peaceful site among the trees and found your stay pleasant. We appreciate you choosing Mt. Shasta KOA and hope to welcome you back for another relaxing visit soon!
Jul 27, 2026
Jul 27, 2026
Ping Pong set up in rec room is a piece of junk. Table grip standards did not secure properly to table rendering the net at the wrong height. Balls are dead and do not travel properly. They are very poor quality. Paddles need rubber backing. Your solid plastic peddles are totally inadequate for skilled play. After three attempts at a serve I gave up. Other than that we had a good time.

CAMPGROUND RESPONSE / COMMENTS:

Yes, we had tons of very expensive Ping Pong equipment and it kept getting broken, and the rubber on the paddles kept getting peeled off. Balls kept getting thrown against walls, etc. We decided it was best to get equipment that wasn't as easy to break.
Jul 27, 2026
Everyone was very friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're so glad our team made you feel welcome. Friendly service is something we take pride in, and we appreciate your support. We look forward to seeing you again on your next visit!
Jul 27, 2026
Staff was very nice and pleasant and camp grounds are clean. My campsite (site 90) was mentioned to have access to water which it didn’t and even staff was confused to why the spigot was missing. That was the only issue but everything else was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review! We're glad you enjoyed our friendly staff and clean campground. We apologize for the confusion about the water access at Site 90 and appreciate you bringing it to our attention. We hope to see you again soon!
Jul 26, 2026
Only stayed one night, but everything was in good repair and fully equipped.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We're glad you found everything in good repair and fully equipped, even during your short stay. We appreciate you choosing us and hope to welcome you back for a longer visit next time!
Jul 25, 2026
Jul 25, 2026
It was just a one-night stopover during our road trip, but the cabin was perfect for our needs. Jenna at check-in was extremely helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We're so glad the cabin was a great fit for your road trip stopover. We'll be sure to share your kind words with Jenna. she'll be thrilled to hear them. We hope to welcome you back on your next adventure!
Jul 24, 2026
Jul 24, 2026
Jul 24, 2026
We are occasional travelers and have dogs and finding them accommodations a daunting challenge. this particular stay was exactly halfway between home and destination. We enjoy the convenience, cleanliness and pleasant people we meet during our visits.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We're so glad our location made your trip easier and that you and your dogs had a comfortable stay. It's wonderful to hear you enjoyed the cleanliness and our friendly team. We look forward to welcoming you back!
Jul 23, 2026
Jul 23, 2026
The staff is friendly, the accommodations are great, and the location to everything is perfect. Would recommend and stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We're thrilled you enjoyed our friendly team, comfortable accommodations, and convenient location. We truly appreciate your recommendation and look forward to welcoming you back for another stay!
Jul 23, 2026
It was very easy to book and they had all information ready for us even though we arrived late. Bathrooms were immaculate and met all needs. The camp ground was beautiful and we walked less than a mile to a great coffee shop with wonderful pastries. The town looked very fun. We will return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review! We're so glad your late arrival was smooth and that you enjoyed our clean facilities, beautiful campground, and nearby coffee shop. We look forward to welcoming you back for another stay!
Jul 23, 2026
Beautiful location within the forested area of Northern California. Taking a plunge into the pool after a long day on the road is great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We’re so glad you enjoyed our beautiful Northern California setting and that the pool was a refreshing way to unwind after your travels. We hope to welcome you back again soon!
Jul 22, 2026
Jul 22, 2026
Jul 22, 2026
The main reason for the lower rating is the men’s room only had one working toilet , which was a small residential toilet not commercial size . The other toilet was broke the entire stay . And they could control the dust better . Had to use an adapter on the electrical which needs updating. The staff was nice , but short office hours .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We apologize for the restroom, dust, and electrical issues you experienced. We appreciate your patience and your kind words about our staff. Your comments help us improve, and we hope to have the opportunity to welcome you back.
Oct 23, 2026
Close to the I-5 easy stop when you are traveling!
- Kent Becker on Google
Oct 20, 2026
Close to City Part to the west where I teach, Mount Shasta Middle Earth Marshal Art, and drum on Sunday. The town of Mt. Shasta to the east, both a few minutes away. Perfect location, perfect price, perfect setting and friendly people. God bless. Thank you, again. "I'll be back."
- Mark Nolind on Google
Oct 14, 2026
We reserved here after some cold nights, campground is less than half full and at 845p showers are out of hot water and ice cold! Thanks KOA KOA Good news on an update; the staff response was solid. They apologized and had an experienced plumber with a helper on site in the morning. The problem was a mixing valve that was part of an electronic accessibility feature in one of the sinks. Hot water is here! Thanks
- Paul Leonard on Google