Campground Reviews

Aug 28, 2026
I rated this 5 stars but the young girl at the front desk was beyond nice and knowledgeable. But the older gentleman that was her boss or owner was rude. Yes he saw me , yes she looked at me apologetic. I felt sorry for her. So she had told me they had a resident bear who ate trash and I heard bags being tossed by a bear and when I get up there was trash in front of my camper. Luckily no potty run

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the 5-star rating and for recognizing our front desk team member. We are so sorry your interaction with management left you feeling this way. We appreciate your feedback!
Aug 28, 2026
Stayed for two weeks while on an out of state job. Really friendly staff-helpful and accommodating. Loved the electric hook ups at the tent site. Clean shower and bathrooms. Convenient access to the onsite store. Very pleasant all around. Will stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind review! We are delighted you had such a pleasant two-week stay and enjoyed our helpful staff, clean facilities, and convenient amenities. We truly appreciate your business and look forward to welcoming you back!
Aug 28, 2026
Great location as we travel up and down the 5. Only challenge in late August was that our site had what I think is a Japanese maple over it. The sap on the RV and truck the next morning is proving difficult to wash off.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We are glad our location made your travels along I5 convenient. Were sorry about the sticky tree sap on your RV and truck as we understand how frustrating that can be. We appreciate you letting us know and hope to welcome you back!
Aug 27, 2026
The staff was very helpful and supportive. The facilities were clean and beautiful. This KOA had a very relaxing atmosphere. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your wonderful review! We are thrilled to hear our staff was helpful and supportive, and that you enjoyed our clean facilities and relaxing atmosphere. We truly appreciate you staying with us and hope to welcome you back again soon!
Aug 27, 2026
It was lovely. The surrounding is peaceful and the staff was very welcoming

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words! We are delighted you enjoyed the peaceful surroundings and felt welcomed by our team. It was our pleasure having you stay with us, and we hope to see you again on your next visit!
Aug 26, 2026
Aug 26, 2026
Nice office staff, clean facilities. Good tent sites

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We appreciate you taking the time to leave us some feedback! we love hearing that our staff could help make your stay great, and that our park was nice and clean. Thank you! We hope to see you again in the future
Aug 26, 2026
Very nice campground located on the west edge of the city. Easy walk into town and the perfect start point if you're into riding up to the top of the paved road on Shasta which is a 14 mile, 4100 ft climbing challenge! Mountain biking on Shasta's lower flanks. And a few miles from Siskiyou Lake for swimming, kayaking, paddleboarding, etc. Easy access to interstate 5 to boot. Go, see, do...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such a wonderful and detailed review! We are so glad you enjoyed our location and all the amazing adventures nearby. It sounds like you made the most of your stay! We truly appreciate your recommendation and hope to see you again on your next adventure.
Aug 25, 2026
As always, our stay at the camp never fails to disappoint, and we had another great time overall. The only downside this time was that our site had no water access, and unfortunately, the hot water in the shower wasn’t really hot. Hopefully, these are things that can be improved for future stays!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued support and for sharing your feedback! We are so glad you had another great stay. We apologize for the water and shower issues and appreciate you bringing them to our attention.
Aug 25, 2026
Friendly staff, grounds and facilities were very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so glad you enjoyed our friendly staff and found the grounds and facilities clean. We truly appreciate you staying with us and hope to welcome you back soon!
Aug 24, 2026
Beautiful campground with awesome Employees. Thank you for a relaxing stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind feedback! We're happy to hear you enjoyed your stay with us, and our staff provided a great stay for you! We hope to see you again in the future for another relaxing trip
Aug 24, 2026
Check in person was super friendly. But campground was old and not well taken care of. Rec room furniture was junk with bad seat cushions and a/c did not work. 5 mph speed limit was not enforced causing clouds of dust. Even the carts used by employees were driven fast.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. Were glad our team made a friendly first impression. We’re sorry the campground and rec room didn’t meet expectations. We appreciate your comments on maintenance, A/C, and speed enforcement and will share them with our team.
Aug 24, 2026
This was a perfect place to bring our 8 year old grandson. He loved the playground and the forested feel of the park. Staff was A+.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled your 8-year-old grandson had such a great time enjoying the playground and forested setting. We’re also happy to hear our staff made your stay extra special. We hope to see you all again soon!
Aug 23, 2026
The Shasta KOA is lovely, with friendly and attentive staff and a beautiful location. We stayed in Kabin 1, which has a breathtaking view of Mt. Shasta! We didn't realize how amazing the location was when we booked the cabin. The facilities are squeaky clean, comfortable, and it's just a very convenient and relaxing place to spend a few nights while in the area.

CAMPGROUND RESPONSE / COMMENTS:

Wow thank you so much!! We greatly appreciate you taking the time to leave us this amazing feedback! Very happy to hear you enjoyed cabin 1, and its breathtaking view. We hope to see you again on a future trip!
Aug 22, 2026
the staff and amenities were very nice. we tried to go to the pool but it was locked by the time we got there. showers were well maintained, the only thing is the location. trains throughout the night, but did like how close to town it was while still feeling remote besides the train noises.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for leaving us some kind words!! We are happy to hear that you enjoyed your stay with us! Our staff genuinely loves providing great customer service, and making your stay memorable We hope to see you again on a future trip!
Aug 21, 2026
Aug 21, 2026
Aug 21, 2026
The cabin we stayed in was very cozy and comfortable. The views of Mt Shasta were great. The bathrooms were not very clean, with trash spilling out of the trash can and toilets that would not flush.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We’re glad you enjoyed the cozy cabin and beautiful Mt. Shasta views. We sincerely apologize for the cleanliness issues and bathroom problems. We’re addressing these concerns to ensure a better experience for our guests.
Aug 21, 2026
The person who checked me in on Wednesday, August 19th in the evening had great customer service! Clean safe campground. Would stay here again.

CAMPGROUND RESPONSE / COMMENTS:

That would be Jenna! We are beyond lucky to have her, and we will gladly pass this message along! Thank you so much for taking the time to leave us some positive feedback
Aug 21, 2026
My cabin was super clean! I loved that the staff actually made my bed for me in advance. That was a new experience for me. I also thought the bathrooms were very nice and clean. The staff in the office were extra friendly, too!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled you enjoyed the clean cabin, fresh bed, spotless bathrooms, and friendly staff. We are very glad we could make your stay extra comfortable, and we hope to see you again soon!
Aug 21, 2026
Pretty dumpy and the wifi was horrible.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. Were sorry your experience didn’t meet expectations, especially regarding the condition of the property and Wi-Fi. We do let all guests know at check-in that our Wi-Fi can be limited, and we appreciate your feedback as we continue working to improve.
Aug 20, 2026
Aug 20, 2026
Clean and easy. Perfect for our quick overnighter.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are glad everything was clean and easy, and that we could be a convenient stop for your overnight stay. We hope to welcome you back on your next trip!
Aug 18, 2026
Favorite KOA .Clean friendly courteous . Close to everything .

CAMPGROUND RESPONSE / COMMENTS:

Favorite KOA .Clean friendly courteous . Close to everything .
Aug 17, 2026
Just stayed there night very comfortable

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We’re so glad you had a comfortable night. We hope to welcome you back again soon!
Aug 17, 2026
THIS is how a campground should be run!! Great staff, beautiful setting, and excellent facility. Quiet, clean, just a really nice place to stay. We will be back next summer for a much longer visit. P.S. You should teach the folks at KOA Valdez, Alaska how to properly run a campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We’re thrilled you enjoyed the beautiful setting, clean facilities, and peaceful atmosphere. Our team truly appreciates your kind words, and we can’t wait to welcome you back next summer for a longer stay!
Aug 16, 2026
I had such a wonderful stay here. Tim and Jenna were so helpful with recommendations, suggestions etc. I really enjoyed the tent site. It was great to have water and electric at my site. Plus the other amenities they offer. I liked being near town and down from the mountain for this reason. But I was in the mountain and exploring the area every day.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear that Tim and Jenna helped make your stay memorable! We greatly appreciate you taking the time to leave us this amazing feedback. Looking forward to seeing you on a future trip. Thank you
Aug 16, 2026
Staff is very helpful and friendly. Facilities are very clean. Sites could be more level from side to side.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We love hearing that you enjoyed your stay, and are very happy that our staff and facilities made the difference. We appreciate you taking the time to leave us some feedback! There are plans in motion to re-level again!
Aug 15, 2026
This is always a nice stop on our way north , Convenient Friendly Clean

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind review! We'll see you on the next trip
Aug 15, 2026
Super clean campground. Well maintained. Friendly and willing staff. There is a train that passes by 3 times a night but we still got good sleep. Mountain bike paradise as The Gateway Trail system is about 2 easy miles from the campground and down town is a flat half a mile walk. We didn’t move our truck for 4 days. Can’t wait to go back.

CAMPGROUND RESPONSE / COMMENTS:

We're so happy to hear you enjoyed your stay with us! Thank you so much for taking the time to leave us some positive feedback! We very much look forward to having you back
Aug 15, 2026
Cabins were in excellent condition and staff were friendly and knowledgeable about the local area. We will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are very happy our staff could help make your stay memorable! We look forward to having you back!!
Aug 14, 2026
Aug 13, 2026
Love the forest, trees, true camping experience with modern convinces. Great staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We’re so glad you enjoyed the beautiful forest, true camping experience, and modern conveniences. We’ll be sure to share your kind words with our staff. We hope to see you again soon!
Aug 13, 2026
All good. Check in was seamless.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We’re glad everything went smoothly and that check-in was seamless. We appreciate you staying with us and hope to welcome you back again soon!
Aug 12, 2026
we were greeted kindly, when we had a concern it was addressed promptly and we are happy with our overall experience.

CAMPGROUND RESPONSE / COMMENTS:

We're very happy to hear this! Guest services come first always, and we're very glad to hear that we met our own standard in that regard.
Aug 12, 2026
Clean, quiet, nice pool and basketball court. We'll come back for sure!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We're happy to hear that you got to enjoy our amenities! We look forward to having you stay with us again!
Aug 12, 2026
This is among the best KOAs we have stayed in. We have stayed in a lot of KOAs and this one had the best showers in the lower 48. In most they are stingy with hooks. Here they are plentiful making managing clothes towels etc. much more convenient. They also had fold down seats. Really great. When I expressed my appreciation to Tim he explained it was one of his pet peeves. Give him credit.

CAMPGROUND RESPONSE / COMMENTS:

We're so happy to hear that you enjoyed your stay with us!! We will happily pass this message along to Tim! He loves hearing that he could help a guest's stay great! Thank you so much, and we hope to see you again in the future
Aug 11, 2026
Aug 11, 2026
We stayed one night while traveling north. I think you need another bathroom.

CAMPGROUND RESPONSE / COMMENTS:

We are in discussions around adding an additional restroom facility! Thank you for taking the time to leave us some feedback!
Aug 11, 2026
Had a great time during our stay. I’d like to give a special “Thank you” to Tim! He went above and beyond to make us feel very welcomed and went out of his way to take care of all our needs…the entire staff were really nice and friendly!

CAMPGROUND RESPONSE / COMMENTS:

We will happily pass this along! Tim loves hearing he could help an impact!!
Aug 11, 2026
Campsite well equipped, bathrooms were clean and it was nice that the showers were available without extra payment. Close to local hikes and lakes. Easy to find campsite with good instructions and helpful after-hours map indicating where our tent site was. The biggest issue is that we were not aware of the train tracks in close proximity to the campsite: 3-4 very loud trains passed after 10 PM..

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review! We’re glad you enjoyed the amenities, clean facilities, and nearby hiking and lakes. We’re sorry the train noise affected your stay. We appreciate the feedback and hope to welcome you back!
Aug 10, 2026
one night stay....on our way home

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us on your way home! We’re glad you chose to spend the night with us and hope you had a comfortable stay. Safe travels, and we’d love to welcome you back anytime!
Aug 10, 2026
The staff was friendly, the bathrooms/showers were clean and the campgrounds were peaceful in the evening.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! We’re so glad you enjoyed our friendly staff, clean bathrooms and showers, and the peaceful atmosphere in the evenings. We appreciate you staying with us and hope to see you again!
Aug 10, 2026
Staff were exceptionally friendly and helpful. Restrooms clean. Lots of trees providing shade. Dog park is good. Close to town, so we could walk into town. Only downside was that the RV spot was not level and was on the small side width-wise. Great store onsite. Thanks for the stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We’re so glad you enjoyed our friendly staff, clean restrooms, shade trees, dog park, and convenient location. We appreciate your feedback about the RV site and hope to welcome you back for another great stay!
Aug 09, 2026
Nice and clean Park - the owners have obviously put a lot of effort into upgrading amenities. As they progress, hopefully they can add more 50 amp sites. I originally reserved the nice patio sites but unfortunately, we have an all-electric motorhome that requires 50 amp service and the patio sites are only 30 amp. Office was kind enough to change us to a standard 50 amp site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We’re glad you noticed the improvements we’ve been working hard on and that our team could accommodate your 50-amp needs. We appreciate the feedback and will keep expanding our amenities as we grow. We hope to see you again!
Aug 09, 2026
Not as nice is some we have been to but it was an overnight stop. Dirt/gravel sites, long enough for both trailer and TV. All utilities worked without issue. Too bad the mountain view is blocked but having all the trees is still nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback! We’re glad your site was spacious and that all the utilities worked well for your overnight stay. We appreciate your comments and hope to have the opportunity to welcome you back!
Aug 08, 2026
Aug 08, 2026
Very nice all around. The train in the night is not pleasant, but that is not anything KOA can deal with. We will return as this is a great campground and location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We’re so glad you enjoyed the campground and location, and we truly appreciate your understanding about the train noise. We look forward to welcoming you back!
Aug 07, 2026
The employees at this KOA are awesome, friendly and just flat out good people. What a pleasant stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We're so glad you had a pleasant stay. Our team takes pride in creating a welcoming experience, and your feedback means a lot. We look forward to welcoming you back to KOA on your next adventure!
Aug 05, 2026
The grounds a d sites are well maintained and the facilities are more than adequate. I do think one bathroom for the whole camp is not adequate though.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We're glad you enjoyed our well-maintained grounds and sites. We appreciate your comments about the restroom facilities and will keep them in mind as we look for ways to improve the guest experience.
Oct 23, 2026
Close to the I-5 easy stop when you are traveling!
- Kent Becker on Google
Oct 20, 2026
Close to City Part to the west where I teach, Mount Shasta Middle Earth Marshal Art, and drum on Sunday. The town of Mt. Shasta to the east, both a few minutes away. Perfect location, perfect price, perfect setting and friendly people. God bless. Thank you, again. "I'll be back."
- Mark Nolind on Google
Oct 14, 2026
We reserved here after some cold nights, campground is less than half full and at 845p showers are out of hot water and ice cold! Thanks KOA KOA Good news on an update; the staff response was solid. They apologized and had an experienced plumber with a helper on site in the morning. The problem was a mixing valve that was part of an electronic accessibility feature in one of the sinks. Hot water is here! Thanks
- Paul Leonard on Google